Public Storage - 17481 North Outer 40 Road, Chesterfield, MO 63005

4.6/5 - 184 Reviews
Location:
17481 North Outer 40 Road, Chesterfield, MO 63005
Office hours:
  • Mon-Sun: 6 a.m. - 9 p.m.

Public Storage - 17481 North Outer 40 Road, Chesterfield, MO 63005

  • Climate-Controlled

    Protect belongings from temperature changes and humidity

  • Indoor

    Units are located indoors for added protection and convenience

  • Drive-Up Access

    Drive directly up to your unit for easy loading and unloading

    Not sure which size you need? Check our size guide to find the perfect fit.
    10x5 Self Storage 50 Sq. Ft.
    Climate-Controlled Elevator Roll-Up
    $77/mo
    7.5x10 Self Storage 75 Sq. Ft.
    Climate-Controlled Elevator Roll-Up
    $89/mo
    10x15 Self Storage 150 Sq. Ft.
    Climate-Controlled Elevator Roll-Up
    $231/mo
    10x10 Self Storage 100 Sq. Ft.
    Climate-Controlled Roll-Up First Floor Access
    $215/mo
    10x10 Self Storage 100 Sq. Ft.
    Climate-Controlled Elevator Roll-Up
    $170/mo
    9x18 Vehicle 162 Sq. Ft.
    Car Storage Drive-up Access Outdoor Access Parking
    $52/mo
    10x20 Self Storage 200 Sq. Ft.
    Climate-Controlled Elevator Roll-Up
    $253/mo
    9x40 RV 360 Sq. Ft.
    Boat Storage Drive-up Access Outdoor Access RV Storage
    $147/mo
    No units are currently available.

    Amenities & features

    • Climate-Controlled
    • Indoor
    • Drive-Up Access
    • Retail Available
    • Onsite Manager
    • Truck Rentals
    • Contactless Renting
    • Security Camera
    • Gate
    • Parking
    • Credit Cards Accepted
    • Elevators
    • First Floor Access
    • Multi-Level Storage
    • Online Payment
    • RV Storage

    Customer reviews

    4.6/5
    Average rating
    184
    Number of reviews

    Read some helpful reviews of Public Storage, 17481 North Outer 40 Road, Chesterfield, MO 63005, shared by real renters with genuine experiences and honest opinions.

    Donnie to the rescue! He went above and beyond to help me when my app wasn’t working to access the facility and helped me to transfer my storage unit to save $. Great customer service. PS is lucky to have employees like him. ... Read more
    Sarah D. - 8 August 2026
    lisa s. - 1 August 2026
    To start with, the facility is kept clean, which is nice. However, my main problem with the facility is the fact that the overhead entry door has been out of order for the better part of seven months. It was out in July when I had a large moving truck go there to pick up a load from storage. I have been there several times since (the most recent today) and the door is still inoperative. Everytime I have asked about it, I get the same answer, which is an emergency work order has been put in. It doesn't take seven months to fix the door. It is dangerous for large trucks to go to the back door and have to back in, especially when other vehicles are in there. We paid for access to both doors, and that is what we should get. Otherwise, you need to start refunding money. I don't know who is really in charge, but that person needs to man up and do the responsible thing and get the damn door fixed. I would love to have direct contact with whoever is the "head honcho", so I can find out the real reason why this matter has not been resolved. Please explain why. Personally, I truly believe that the company (or it's representative) just plain does not want to spend the money, and is trying to get away with it for as long as possible. If that's not the case, I'm sure I, as well as others, would be interested in hearing an answer as to, "Why?". ... Read more
    Kent W. - 18 February 2026
    The facilities are clean. That's about where the positive interactions end. The carts are often difficult if not impossible to find, and when you have a third floor rental unit, it's extremely inconvenient. Also, I was there once and someone was having an entire personal sale out of their unit (this was not an auction... this was a woman who set up a Facebook sale I found out and then was opening the gates for people to come in). She asked my name and seemed to block entry. When she realized I had a unit there and not there to buy something, she "let me pass." How that is allowed to happen I will never know. The biggest issue I have is the scam of their forced insurance. I have an insurance policy already that MORE than covers what theirs does. There was no way to say no to it when I signed up, it said you could cancel at any time. I also signed up completely online as I've been going through surgery and treatment for breast cancer. When I realized why I was being charged such a huge amount every month (they charge almost $20/mo for insurance) I told them I wanted to cancel the insurance as I never needed it in the first place. The girl I spoke to on the phone said that I would have to come in to physically sign that I don't want it. I explained to her that I was physically unable to get there to sign papers. She told me in essence "too bad" and that there was NO way whatsoever to cancel it without coming in. Not on the app, not over the phone, not on a docusign... And if that is the actual case, that is absolutely insane. We can sell and title whole cars to someone who lives out of state completely via phone/email/docusign. And if we need a "wet signature" we can overnight documents to them to send back. But yet I can't cancel a forced monthly fee that I don't need? That sounds like a terrible business practice and like something that is only used to get more money out of people. So my advice here is do not rent from them. I have rented at other facilities that do not force insurance (they may require proof of insurance but I have that all day). And the girl I spoke to on the phone was reason enough to never rent there again. Do better, Public Storage. Your insurance is a total scam. ... Read more
    Beth D. - 28 January 2026
    I highly recommend this place! It is nice and clean. Way nicer and cleaner than your average storage place! Also, it's in a good area, so you don't have to worry about riff-raff hanging around. The staff is friendly and professional. ... Read more
    Justin A. - 15 January 2026
    Was at public storage the other day and met the most funniest manager that goes by the name Shae. She was very polite, respectful and generous even though some of the customer gave her a hard time about a push cart that was out of her control, she handled them with respect. She helped me find my unit easily and told me about the 24 hour access, she knows her company, thank you Shae and nice doing business ... Read more
    Zoey D. - 30 September 2025
    Very thankful I was welcomed with smiles, and great customer service. The young lady Shae went above and beyond to assist me. She really turned a bad day around for me. With service like she provided ,will gain business from me any day. The place was very clean,and welcoming. I did recommend this location to family and friends. 10/10 I recommend!!!!!! ... Read more
    Chyn C. - 26 September 2025
    Von W. - 4 September 2025
    I contacted the storage facility Sunday evening, not expecting a return call. Within a few minutes, Candi, a manager with Public Storage called me and immediately resolved the issue. I am impressed with Candi’s response time. A very professional & responsive person. Thank you Candi! I truly appreciate your quick response time, Karen ... Read more
    Grace L. - 30 August 2025
    While handling some estate responsibilities, I had occassion to meet Shae, the bright young lady managing the Chesterfield Public Storage facility. Shae helped us navigate the ever-changing on-line offers on long-term unit rentals and found us an excellent deal. Hoping that Public Storage takes note of her customer relations skills, and her energy and enthusiasm for her job. . . She's, definitely an asset to your team ! ?? ... Read more
    Mark R. - 6 August 2025
    My rent price has increased twice in the last year, and every time I check on my things the moth ball scent gets worse and worse. I started at $79 a month and am up to $119 with increasingly worse conditions. I was not to my knowledge even notified of the rent increase and I’m definitely going to be looking for a new storage facility asap. Really disappointed ... Read more
    Jo R. - 4 August 2025
    I contacted the storage facility Sunday evening, not expecting a return call. Within a few minutes, Candi, a manager with Public Storage called me and immediately resolved the issue. I am impressed with Candi’s response time. A very professional & responsive person. Thank you Candi! I truly appreciate your your quick response time, Karen ... Read more
    Grace L. - 24 July 2025
    DO NOT USE THIS FACILITY! I rented a 10x15 unit for 6 months when my family relocated to St. Louis. Imagine my surprise when we went to move out and our entire unit smelled of mothballs. There were also moths in the unit so the treatment wasn't even effective. I contacted the property manager who basically said this is the risk you run when renting a climate controlled unit. She said my only recourse was to file an insurance claim, which of course was denied. The property manager essentially blamed other people for putting mothballs in their units. However, the odor is so powerful that I believe Public Storage was attempting to get in front of a moth problem at this facility. There is no way my unit could smell that awful from secondhand exposure. I just moved into a new house with a newborn and all of my items (furniture, clothes, mattresses, baby gear, etc) are currently sitting in the garage until we can figure out what to do with them. I NEVER would have stored my stuff here had I known this was a possibility. We will need to discard several furniture pieces as professional cleaners couldn't even get the smell out. I'm so upset, and the lack of compassion shown by the property manager is what prompted me to write this bad review. I will be taking legal action to try and get reimbursed for the cost of the unit. I just wanted to warn others not to rent here. Plenty of other storage facilities in the area that likely take better care of their customers and their belongings! ... Read more
    Bridget S. - 5 June 2025
    Quita S. - 31 March 2025
    Long time user of this place. Everything is great but the lack of cart situation has become unacceptable. This 3 story facility is only accessible to upper levels by elevator. With NO carts this becomes extremely difficult. Please solve this problem! Edit: Cart situation has become worse. The last 8 times I have been here there were no carts available to use as they are all locked in the office. ... Read more
    Dean G. - 29 March 2025
    Make sure you do your research before signing a contract with Public Storage. We moved out of the country and needed a 10x25 space to hold some of our household goods for up to 7 years. Public Storage advertised the lowest rates so we signed a contract. After only 3 years, we had to take a trip back to the US to move our goods to another storage facility (Storage Q in Festus, Missouri owned by a nice couple). It was well worth it. What we learned about Public Storage (and other corporate-owned storage facilities) is that they hook you in at a low rate and begin raising rates steadily, thinking that people would rather pay the higher rate than go to the trouble to move again. Our rate started at $138 per month and after three years, we were paying $421 per month (a 205% increase). Even after the first year our price rose by 54% (which is way beyond the cost of inflation). I called them several times and they said that I could rent one of their other storage units at a lower price and move my goods to that one - which obviously is an absurd thing to have to do. By policy, they allow you to delay one increase, only one time for three months. After that, they do not negotiate and keep up the steady increases. Had I kept the unit for seven years, I would have ended up paying the price of a two-bedroom apartment. Public Storage is unscrupulous. Just doing 5-minutes of research you will find many similar stories. So my recommendation is that if you need a rental unit for more than 6 months, do not rent from Public Storage. ... Read more
    David a. - 2 March 2025
    We have been long term renters at this facility. When we recently needed to add more space, I made an online reservation which put our new units on a different floor from our current unit. Diane was able to easily accommodate our request to remain on the same floor and process our new rental agreements without any issues. She is professional, polite and very knowledgeable. ... Read more
    Susan T. - 14 February 2025
    Extremely clean, secure and warm inside during winters. Your car drives into the building so when you load and unload you are right at the elevator. Cooperative staff is quick to help. I needed a bigger unit and the nice lady found me one near my old one so I would not have to cart my stuff all over the place. I do miss the carts they had by the elevators to move stuff around in . I hope they bring those back. ... Read more
    Imran C. - 7 February 2025

    About this facility

    Located at 17481 North Outer 40 Road, this Public Storage facility offers a range of storage solutions, including small, medium, and large units to cater to various needs. With climate-controlled units, this facility is ideal for protecting sensitive items from the extremes of Missouri's weather—hot, humid summers and chilly winters. The facility also features indoor access and elevators, making it convenient to access your belongings, even on upper levels.

    This Public Storage facility includes several practical features, such as drive-up access for easy unloading directly from your vehicle, and parking options that accommodate car and RV storage. Security is a priority, with security cameras, gated access, and an onsite manager to help ensure peace of mind for customers. For added convenience, the facility offers contactless renting, online payment options, and the ability to purchase moving supplies on-site. Truck rentals are also available, providing a one-stop solution for your moving needs.

    Whether you’re downsizing, relocating, or looking for extra space, this facility’s combination of modern amenities, top-notch security, and flexible access makes it a great choice for residents and businesses in Chesterfield.

    Price comparison

    See how this facility's unit prices compare to others in Chesterfield, broken down by size.

    Small $83/mo
    Location minimum Location maximum
    $28/mo $140/mo
    Medium $167/mo
    Location minimum Location maximum
    $52/mo $245/mo
    Large $200/mo
    Location minimum Location maximum
    $110/mo $637/mo

    Location & walkability

    This storage facility is in an area with moderate walkability and some public transit options. A personal vehicle may be needed for certain trips.

    12

    out of 100

    Walk Score

    Car-Dependent

    Almost all errands require a car

    20

    out of 100

    Transit Score

    Minimal Transit

    It is possible to get on a bus

    48

    out of 100

    Bike Score

    Somewhat Bikeable

    Minimal bike infrastructure

    Walk Score®: 12, Transit Score®: 20, Bike Score®: 48

    Neighborhood highlights

    Located near shopping, car wash stations, and other local conveniences, this storage facility helps you make the most of every visit.

    • Best Buy Outlet - Chesterfield

      Shopping 0.17 miles

    • Holiday Inn Express & Suites St. Louis - Chesterfield

      Services 0.19 miles

    • Espino's

      Food & Drinks 0.24 miles

    • The Sound

      Shopping 0.24 miles

    • Courtyard St Louis Chesterfield

      Services 0.27 miles

    • Wendy's

      Food & Drinks 0.27 miles

    • Valvoline

      Services 0.29 miles

    • Chick-fil-A

      Food & Drinks 0.29 miles

    • Babbo's Spaghetteria

      Food & Drinks 0.31 miles

    Frequently Asked Questions

    The right storage unit size depends on what you plan to store and how much space you need to move around your items.

    5x5 or 5x10 units are great for smaller loads, such as chairs, lamps, small furniture pieces, boxes, books, and documents.

    10x10 or 10x15 units work well for larger furniture, bicycles, appliances, and the contents of a small apartment.

    10x20 or 10x30 units can typically fit the contents of a three-bedroom home, including large furniture and multiple appliances.

    If you’re unsure which size is best, a unit size calculator can help estimate the right fit based on the items you’re planning to store – helping you avoid paying for more space than you need.

    Climate-controlled storage units maintain consistent temperature and humidity levels, helping protect items from damage caused by heat, cold, or excess moisture.

    You may want climate control if you’re storing items that can be sensitive to temperature changes, such as furniture, clothing, appliances, paperwork, photographs, artwork, electronics, or wood and leather goods. These units are especially useful for long-term storage or in areas with hot summers, cold winters, or high humidity.

    If you’re storing durable items like tools or outdoor gear, a standard unit may be sufficient. When in doubt, climate control offers added protection and peace of mind.

    The facility at 17481 North Outer 40 Road is accessible during regular access hours, typically Mon-Sun: 6 a.m. - 9 p.m. Office hours and gate access times may differ, so it’s a good idea to check the facility’s posted schedule before your visit.

    To open your storage unit door, start by unlocking it, whether it uses a traditional padlock or a Bluetooth-enabled smart lock. Once unlocked, grab the bottom handle and lift or pull up the roll-up door until it’s fully open.

    If you’re using the unit for the first time, make sure the lock is properly removed before opening the door to avoid damage.

    Security helps protect your belongings while they’re in storage and gives you peace of mind between visits. Many self storage facilities use a combination of features such as video surveillance, gated access, on-site management, and well-lit premises to help deter unauthorized access.

    At Public Storage - 17481 North Outer 40 Road, available security amenities may include Security Camera, Gate, Onsite Manager, designed to help keep your items protected.

    Yes, most standard vehicles can be stored in self storage units. A 10x20 unit typically provides enough space for a car, while outdoor or designated parking areas may be available for larger vehicles.

    For safety reasons, most self storage facilities restrict certain items. These commonly include:

    • Hazardous, flammable, or toxic materials
    • Perishable food
    • Live plants or animals
    • Cash, firearms, or irreplaceable valuables

    Always check with the facility at 17481 North Outer 40 Road for specific restrictions and recommendations.

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