Go Store It - 824 Riverside Drive, Asheville, NC 28804

4.6/5 - 256 Reviews
Location:
824 Riverside Drive, Asheville, NC 28804
Office hours:
  • Mon-Sun: 6 a.m. - 10 p.m.

Go Store It - 824 Riverside Drive, Asheville, NC 28804

  • Climate-Controlled

    Protect belongings from temperature changes and humidity

  • Indoor

    Units are located indoors for added protection and convenience

  • Retail Available

    Moving and packing supplies available for purchase on-site

    Not sure which size you need? Check our size guide to find the perfect fit.
    10x8 Self Storage 80 Sq. Ft.
    Climate-Controlled
    $84/mo
    10x15 Self Storage 150 Sq. Ft.
    Climate-Controlled First Floor Access
    $113 - $125/mo
    10x20 Self Storage 200 Sq. Ft.
    Climate-Controlled First Floor Access
    $173/mo
    No units are currently available.

    Amenities & features

    • Climate-Controlled
    • Indoor
    • Retail Available
    • Onsite Manager
    • Contactless Renting
    • Security Camera
    • Parking
    • First Floor Access
    • Multi-Level Storage
    • Online Payment

    Customer reviews

    4.6/5
    Average rating
    256
    Number of reviews

    Read some helpful reviews of Go Store It, shared by real renters with genuine experiences and honest opinions.

    Excellent customer service. Exceptionally clean storage facility with good security. Air conditioned inside units are well protected from the elements. 10 minutes from home. Perfect choice for my overflow storage needs. ... Read more
    Jack M. - 28 June 2026
    The people that run this place are awful (the management, not the workers). They claim it’s safe for electronics and the coolest they keep it is 80 degrees. When I asked for discounted time since I had to move all of my equipment, they told me to take a $25 or get lost. Don’t use them. ... Read more
    Jake A. - 15 June 2026
    Move in was simple and easy. It was nice to have a lock waiting in the unit. I love that it’s inside, temperature controlled, and we had first floor availability. Hopefully, we will continue to have a great experience like we had with the move in. First month free was also a great attractor! ... Read more
    Harley P. - 12 June 2026
    We've had a good experience with Go Store It. The rental process was easy online, the people we talked to on the phone and at the facility itself were friendly and helpful, and the storage unit was clean and well taken care of. Thanks! ... Read more
    Tim M. - 12 May 2026
    Crunchy K. - 19 January 2026
    I understand that there was damage from Helene. But it's nearly a year later, and it doesn't seem like anything is being done. I'm paying a premium for storage that is climate controlled and secured, but it is neither climate controlled or secure. But the worst part is the absolute lack of communication - we haven't received any information about what the plans are, what the timing is, or when to expect changes. I've tried calling to get information, have sent emails, and there's no response. I honestly can't wait to get out of this space. ... Read more
    Angela S. - 17 August 2025
    The Go Store It, Riverside Drive is awful! They clearly do not care about their tenants. After Hurricane Helene, we could not access the building for over a month (which was understandable), BUT very little communication and no break on the rent. I had to repeatedly call and email to find out if my things even survived the flooding. Now, it is almost 3 months later, the building still has no power which means no heat, so no climate control, no elevator, and no light in the units…yet NO reduction in rent for any of this time. I was basically told today, if I’m not happy about it, I can move. Well that is not helpful and easier said than done with the current conditions! I’ve been unhappy with this place for quite awhile because they get you in and then constantly raise your rent. This just tops it off. I’ve used other storage places over the years but this place is definitely the worst! UPDATE: Go Store It responded to my post saying they are giving “rent relief in various forms”..whatever various forms means…that is completely untrue! I have received NO rent relief despite my requests…they have charged me full rent for three months now with NO climate control, NO elevator, and for a month, I could not even go in the building. This is the worst storage place I have ever used! ... Read more
    Beth W. - 7 March 2025
    I would not recommend renting a storage unit at this facility, or other buildings owned by Go Store It. The owners repeatedly raised rental rates once you have moved in “to match market pricing” but continue to advertise lower rates. We were paying almost 50% more a year after moving items into the unit than the rate we started with. However, my biggest concern is with the company’s handling of the damage done to the building by Hurricane Helene. The ground floor units were underwater, and the facility is still without electricity, with no estimated repair date being communicated. This means there is no climate control, or elevator access to upper floors, as of December 20, 2024. Despite this, the company is still continuing to charge full rent to all tenants. The greed is astonishing. I was able to get a retroactive reduction, after literal hours spent on the phone with multiple representatives, but continue to receive full-price invoices after. Despite the uncertainty, the company has not sent any written communication on the status of the building since October 2024. To address the comments made on other similar reviews, where GSI states they apologize for this and intend to take these comments seriously - know that we reached out multiple times with feedback and requesting updates and communication. Not one of my emails was responded to, and multiple representatives either told us conflicting/wrong information, or us they had no information to share. None of them responded to my request for additional status updates. The company was given ample opportunity to respond and improve since this occurred in September. I cannot recommend supporting this company, or expecting any level of service from their team. Finally, I would be weary of storing items in this building in the future after the amount of damage and mold present. Edit 1/7/2025 In response to the business comment - this is a great example of incorrect information being shared by the company. The are in fact NOT providing moving assistance. I spent 5 days there from 9-5, and this is simply not a true statement. I moved every single one of my items in a 10x15 unit without assistance, down two flights of stairs. They may have provided assistance for a few days in November when the building was still being cleared out from the damage, but when I reached out (twice) to get more information about how to utilize this help I had heard about I did not receive any response from the company, so I cannot confirm that this was ever even provided. ... Read more
    Linnea B. - 7 January 2025
    1. This location IS IN A FLOOD PLAIN - insurance WILL NOT pay for flood or any weather damage including mold damage. 2. Go store will tell you in writing that they will do something and then they will not. They do not care that they lied to you. 3. According to their contract they don't actually have to provide temperature or humidity control or airflow in your "climate-controlled" unit. On October 29th they sent an email saying "We are pleased to inform you that property services have been restored." While there has not been and is still NO electricity, temperature, or humidity control since the hurricane (I am writing this on December 12th). 4. This business has the worst communication I have ever experienced in my life. None of the phone operators know anything for sure, and my emails requesting basic communication were never replied to. 5. They will increase your rent regularly. Mine went up 42% after 3 months and I was told that's their standard business practice. You can see this reflected in other reviews. I am not a Karen. This is the only 1-star review I have ever written. Save yourself the agonizing headache of this greedy corporation and avoid any go store it at all costs. Warn your friends and family. It's really that bad. Reply to go store it's reply: "Following the hurricane, we offered a three-month credit to provide additional time to relocate your belongings, despite your unit being located on an unaffected floor..." I did NOT receive 3 months of credit. I did receive 2 months of credit while I had no access to my things but had to spend hours on the phone advocating for this. When I arranged to move my large furniture down the stairs on the day you said, in writing, there would be help moving items... there was NO help available. I asked for some form of compensation for my trouble around your untruth and was told sorry and refused a 3rd month of credit because "you haven't paid us anything since September". Also, while my floor wasn't completely flooded the entire building was affected - my fabric items have mold on them and everything had to be carried down the stairs to be moved out. I did my last load wearing a headlamp because the parking lot security guard told me he didn't know I was in the building so he could turn the generator that runs the lights on. ... Read more
    Roberta A. - 16 December 2024
    since September 27, when the building flooded. Gostore it has denied access to tenants and will not provide updates other than we will provide an update later. if you have stuff stored here it is ruined. the entire building will be full of mold, even though it is guaranteed climate controlled. Dont worry though, they are still charging rent. These are the actions of a criminal organization. update:12-13-24 there still is no power, still charging full rent and gostoreit still sux. there is no accommodation made for tenants, no climate control, no elevator, just a bunch of lies. I will never Rent from a private equity owned establishment, pure greed is all they have to offer good luck with these criminals. ... Read more
    clinton c. - 14 December 2024
    This storage was affected by hurricane Helene, the building and surrounding areas were completely flooded for days. Even though I lost a lot of my belongings in the flood, I am very happy with the way gostore it handled the whole situation. They communicated with me throughout the entire process, and they had a huge crew of people on site to help me clean out my unit and salvage what I could. They refunded my rent and let me move what items I could save into another unit on the third floor, and I got a free month for that unit too. Very grateful for them ?? ... Read more
    David S. - 18 October 2024
    I went with Go Store It for fair pricing, transparency, and convenience. After three full months of patronage, I was sent an e-mail notice that stated my monthly rent would increase by 108%. Yes, you read that correctly— my rent is going up from $106 to $220 after THREE months of use come August. I rent a 10x7 unit (small). Honestly, I feel scammed and disappointed. ... Read more
    Patron o. - 26 June 2024

    About this facility

    Located at 824 Riverside Drive in Asheville, NC, this Go Store It facility offers a variety of storage solutions to meet your needs. With small, medium, and large units, it accommodates everything from seasonal items to larger furniture. The availability of climate-controlled units is especially valuable in Asheville's variable weather, protecting your items from temperature fluctuations and humidity.

    This facility provides convenient features such as first-floor access and indoor storage, making it easier to load and unload your belongings. With modern amenities like contactless renting and online payment, managing your storage experience is both simple and hassle-free. An onsite manager and security cameras ensure the property is well-monitored, offering peace of mind for your stored items. For those needing additional space, parking is available for vehicles.

    With its central location, user-friendly features, and emphasis on security, this Go Store It facility is a great option for individuals, families, and businesses in the Asheville area.

    Price comparison

    See how this facility's unit prices compare to others in Asheville, broken down by size.

    Small $84/mo
    Location minimum Location maximum
    $35/mo $218/mo
    Medium $113/mo
    Location minimum Location maximum
    $69/mo $422/mo
    Large $173/mo
    Location minimum Location maximum
    $79/mo $787/mo

    Location & walkability

    This storage facility is in an area with moderate walkability and some public transit options. A personal vehicle may be needed for certain trips.

    32

    out of 100

    Walk Score

    Car-Dependent

    Most errands require a car

    35

    out of 100

    Bike Score

    Somewhat Bikeable

    Minimal bike infrastructure

    Walk Score®: 32, Bike Score®: 35

    Neighborhood highlights

    Located near shopping, car wash stations, and other local conveniences, this storage facility helps you make the most of every visit.

    • French Broad Chocolate Factory & Cafe

      Food & Drinks 0.05 miles

    • Ginger’s Revenge

      Shopping 0.1 miles

    • Cheap Joe's Art Stuff

      Shopping 0.12 miles

    • State Employees Credit Union

      Services 0.23 miles

    • French Broad Outfitters

      Services 0.36 miles

    • Parking Garage

      Services 0.39 miles

    • Easy Street Auto and Tire Service

      Services 0.47 miles

    • Parking Garage

      Services 0.57 miles

    Frequently Asked Questions

    The right storage unit size depends on what you plan to store and how much space you need to move around your items.

    5x5 or 5x10 units are great for smaller loads, such as chairs, lamps, small furniture pieces, boxes, books, and documents.

    10x10 or 10x15 units work well for larger furniture, bicycles, appliances, and the contents of a small apartment.

    10x20 or 10x30 units can typically fit the contents of a three-bedroom home, including large furniture and multiple appliances.

    If you’re unsure which size is best, a unit size calculator can help estimate the right fit based on the items you’re planning to store – helping you avoid paying for more space than you need.

    Climate-controlled storage units maintain consistent temperature and humidity levels, helping protect items from damage caused by heat, cold, or excess moisture.

    You may want climate control if you’re storing items that can be sensitive to temperature changes, such as furniture, clothing, appliances, paperwork, photographs, artwork, electronics, or wood and leather goods. These units are especially useful for long-term storage or in areas with hot summers, cold winters, or high humidity.

    If you’re storing durable items like tools or outdoor gear, a standard unit may be sufficient. When in doubt, climate control offers added protection and peace of mind.

    The facility at 824 Riverside Drive is accessible during regular access hours, typically Mon-Sun: 6 a.m. - 10 p.m. Office hours and gate access times may differ, so it’s a good idea to check the facility’s posted schedule before your visit.

    To open your storage unit door, start by unlocking it, whether it uses a traditional padlock or a Bluetooth-enabled smart lock. Once unlocked, grab the bottom handle and lift or pull up the roll-up door until it’s fully open.

    If you’re using the unit for the first time, make sure the lock is properly removed before opening the door to avoid damage.

    Security helps protect your belongings while they’re in storage and gives you peace of mind between visits. Many self storage facilities use a combination of features such as video surveillance, gated access, on-site management, and well-lit premises to help deter unauthorized access.

    At Go Store It - 824 Riverside Drive, available security amenities may include Security Camera, Onsite Manager, designed to help keep your items protected.

    Yes, most standard vehicles can be stored in self storage units. A 10x20 unit typically provides enough space for a car, while outdoor or designated parking areas may be available for larger vehicles.

    For safety reasons, most self storage facilities restrict certain items. These commonly include:

    • Hazardous, flammable, or toxic materials
    • Perishable food
    • Live plants or animals
    • Cash, firearms, or irreplaceable valuables

    Always check with the facility at 824 Riverside Drive for specific restrictions and recommendations.

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