Benson Self Storage - 214 West Martin Street, Benson, NC 27504

2.9/5 - 12 Reviews
Location:
214 West Martin Street, Benson, NC 27504
Office hours:
24/7 ACCESS
  • Mon-Fri: 10 a.m. - 5 p.m.
24/7 ACCESS

Benson Self Storage - 214 West Martin Street, Benson, NC 27504

  • 24 hour access

    Access your unit any time, day or night, when available

  • Drive-Up Access

    Drive directly up to your unit for easy loading and unloading

  • Onsite Manager

    On-site staff available to assist with property needs

Unit size details are currently not available for this property. Please contact the property operator for details about available units.

Amenities & features

  • 24 hour access
  • Drive-Up Access
  • Onsite Manager
  • Security Camera
  • Gate

Customer reviews

2.9/5
Average rating
12
Number of reviews

Read some helpful reviews of Benson Self Storage, shared by real renters with genuine experiences and honest opinions.

If it were possible to leave a review without checking any number of stars, I would. When I first met the manager (if you’d call her that) to sign the contracts for my units, although nice, she was unprofessional. She quickly raced through the “important” information I’d need to know regarding my rentals so that we could discuss her impending divorce, her “sorry” husband, and how quickly she would be out of her current managerial position as soon as the job she was waiting on opened up. I didn’t think much of it at the time as every one is human and I don’t mind lending a listening ear; however I did find it a little off putting that she spoke so lowly of the man who owns the business, him being in another state and unable to defend himself. Fast forward just a short couple of months later, and I pull up to find a “red lock” on 1 of my 3 storage units. I texted her to inquire as I was confused, but also wanted to rectify the situation. To make an already long story short, by the time the conversation was over, I had gotten several different explanations, none of which made sense. The final reason I was given before she simply stopped responding to me was that our payment was late and there is a $15 late fee per unit. Even though that is neither here nor there since the bill was paid on the 2nd (well within the 5 day grace period noted both in the contract and given verbally by her), that still didn’t explain why only one of the three units had locks on it and why the $75 “balance” she was quoting me didn’t add up. Still I tried to be as decent as humanly possible, at which time she ignored me. Best part- next day, there was a lock on two of the units. She failed to answer any attempted communications before the close of business, and when we pulled up just a few mins after 5, she answered her door and rudely stated that it was after hours. After pointing out her failure to answer and/or respond and paying $45 (down $30 from the $75 quoted the night before), I finally was able to access my units. When the issue first arose, I thought it could be a simple mistake, as she’s not the most intelligent person I’ve ever met, but by the end of it, it was more than clear that she was being vindictive and petty. Advice from someone who NEVER leaves a bad review anywhere, EVER- store elsewhere, even if you have to travel further or pay more!!!! ... Read more
Heather H. - 8 December 2023
Do not rent from here if you want a drama free life !!!! Manager is awful ! Rent due on the 1st , I fractured my back but still managed to personally drop off payment on the 3rd but red lock had been placed on the unit on the 2nd ! I was only late 1 day and lock was placed on unit on the first day late ! I paid on the second day late yet lock still remains on the 6th . Again I repeat , find somewhere else to store your stuff !!!! ... Read more
Tammy H. - 6 December 2023
Horriblre the managers were told I was coming with back rent on a Friday. Get there at 245 after texting the lady who lives on site and she won't answer the door . Went back home 1hr away oh and she wouldn't answer us until the next day by phone . Says on Friday they close at 2 pm horrible customer service do not use . Will be going today to get my stuff and will do a follow up. ... Read more
Eric - 6 February 2023
Been with them over 5 years storage was broken into and about 6000.00 worth of items was stolen I asked the lady who runs it did they catch it on camera she said no and I ask why and she said there dummy cameras just for show so i lost everything, there quick to put a red lock on your storage but have dummy cameras ... Read more
DJERICB03 - 13 August 2019
Joy D. - 20 June 2019

About this facility

Located at 214 West Martin Street, this Benson Self Storage facility provides conveniently designed small units ideal for personal or business storage in Benson, NC. The location is well-suited for residents and businesses in the area, offering easy access within a growing community known for its mix of suburban neighborhoods and small-town charm.

This facility features drive-up access, making loading and unloading items hassle-free, especially for those on a busy schedule. With 24-hour access, customers can retrieve or store their belongings at any time of day, offering maximum flexibility. Security is a top priority at this facility, with a security camera system in place and an onsite manager available to ensure peace of mind. A gated entry adds an extra layer of protection, ensuring that only authorized individuals can enter the premises.

This facility is a great choice for those needing secure, easily accessible storage in the Benson area, whether for decluttering, seasonal storage, or other needs.

Location & walkability

This storage facility is in an area with moderate walkability and some public transit options. A personal vehicle may be needed for certain trips.

44

out of 100

Walk Score

Car-Dependent

Most errands require a car

45

out of 100

Bike Score

Somewhat Bikeable

Minimal bike infrastructure

Walk Score®: 44, Bike Score®: 45

Neighborhood highlights

Located near shopping, car wash stations, and other local conveniences, this storage facility helps you make the most of every visit.

  • Wall Street Garage & Performance Chassis

    Services 0.2 miles

  • Barnes Lube Express

    Services 0.21 miles

  • Mexican Car Wash

    Services 0.26 miles

  • Valero

    Services 0.34 miles

  • Jerry's Gas & Grocery

    Grocery Stores 0.34 miles

  • Chris Stephenson Auto Sales

    Shopping 0.34 miles

  • Southern Diamond Company

    Shopping 0.36 miles

  • Blackmon Auto Sales

    Shopping 0.36 miles

  • Professional Eye Care-Vision Source-PEC Optometry Group, P.A.

    Services 0.38 miles

Frequently Asked Questions

The right storage unit size depends on what you plan to store and how much space you need to move around your items.

5x5 or 5x10 units are great for smaller loads, such as chairs, lamps, small furniture pieces, boxes, books, and documents.

10x10 or 10x15 units work well for larger furniture, bicycles, appliances, and the contents of a small apartment.

10x20 or 10x30 units can typically fit the contents of a three-bedroom home, including large furniture and multiple appliances.

If you’re unsure which size is best, a unit size calculator can help estimate the right fit based on the items you’re planning to store – helping you avoid paying for more space than you need.

The facility at 214 West Martin Street offers 24/7 access, allowing you to visit your unit at your convenience.

To open your storage unit door, start by unlocking it, whether it uses a traditional padlock or a Bluetooth-enabled smart lock. Once unlocked, grab the bottom handle and lift or pull up the roll-up door until it’s fully open.

If you’re using the unit for the first time, make sure the lock is properly removed before opening the door to avoid damage.

Security helps protect your belongings while they’re in storage and gives you peace of mind between visits. Many self storage facilities use a combination of features such as video surveillance, gated access, on-site management, and well-lit premises to help deter unauthorized access.

At Benson Self Storage - 214 West Martin Street, available security amenities may include Security Camera, Gate, Onsite Manager, designed to help keep your items protected.

Yes, most standard vehicles can be stored in self storage units. A 10x20 unit typically provides enough space for a car, while outdoor or designated parking areas may be available for larger vehicles.

For safety reasons, most self storage facilities restrict certain items. These commonly include:

  • Hazardous, flammable, or toxic materials
  • Perishable food
  • Live plants or animals
  • Cash, firearms, or irreplaceable valuables

Always check with the facility at 214 West Martin Street for specific restrictions and recommendations.

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