Extra Space Storage - 7209 Wallace Lane, Charlotte, NC 28212

4.7/5 - 607 Reviews
Location:
7209 Wallace Lane, Charlotte, NC 28212
Office hours:
  • Mon-Sun: 6 a.m. - 10 p.m.

Extra Space Storage - 7209 Wallace Lane, Charlotte, NC 28212

  • Climate-Controlled

    Protect belongings from temperature changes and humidity

  • Indoor

    Units are located indoors for added protection and convenience

  • Drive-Up Access

    Drive directly up to your unit for easy loading and unloading

    Not sure which size you need? Check our size guide to find the perfect fit.
    15x5 Self Storage 75 Sq. Ft.
    Climate-Controlled
    $69/mo
    15x5 Self Storage 75 Sq. Ft.
    $57/mo
    10x7 Self Storage 70 Sq. Ft.
    $54 - $73/mo
    10x5 Self Storage 50 Sq. Ft.
    Climate-Controlled
    $48 - $71/mo
    10x5 Self Storage 50 Sq. Ft.
    $40 - $53/mo
    10x3 Self Storage 30 Sq. Ft.
    $50/mo
    5x15 Self Storage 75 Sq. Ft.
    Climate-Controlled
    $69 - $99/mo
    5x15 Self Storage 75 Sq. Ft.
    $57 - $78/mo
    5x10 Self Storage 50 Sq. Ft.
    Climate-Controlled
    $48 - $71/mo
    5x10 Self Storage 50 Sq. Ft.
    $40 - $53/mo
    5x5 Self Storage 25 Sq. Ft.
    $23 - $42/mo
    5x5 Self Storage 25 Sq. Ft.
    Climate-Controlled
    $18 - $45/mo
    5x4 Self Storage 20 Sq. Ft.
    Climate-Controlled
    $17 - $38/mo
    10x15 Self Storage 150 Sq. Ft.
    Climate-Controlled
    $127 - $264/mo
    10x15 Self Storage 150 Sq. Ft.
    $118 - $140/mo
    10x10 Self Storage 100 Sq. Ft.
    Climate-Controlled
    $97 - $127/mo
    10x10 Self Storage 100 Sq. Ft.
    $97 - $99/mo
    5x20 Self Storage 100 Sq. Ft.
    Climate-Controlled
    $97 - $127/mo
    20x15 Self Storage 300 Sq. Ft.
    $285/mo
    20x10 Self Storage 200 Sq. Ft.
    $152/mo
    10x30 Self Storage 300 Sq. Ft.
    Climate-Controlled
    $499/mo
    10x30 Vehicle 300 Sq. Ft.
    Drive-up Access Parking RV Storage
    $303/mo
    10x25 Self Storage 250 Sq. Ft.
    Climate-Controlled
    $222 - $428/mo
    10x25 Vehicle 250 Sq. Ft.
    Parking RV Storage
    $166/mo
    10x20 Vehicle 200 Sq. Ft.
    Car Storage Parking
    $158 - $213/mo
    10x20 Self Storage 200 Sq. Ft.
    Climate-Controlled
    $152 - $264/mo
    10x20 Self Storage 200 Sq. Ft.
    $152 - $195/mo
    No units are currently available.

    Amenities & features

    • Climate-Controlled
    • Indoor
    • Drive-Up Access
    • Retail Available
    • Onsite Manager
    • Truck Rentals
    • Contactless Renting
    • Security Camera
    • Gate
    • Parking
    • Credit Cards Accepted
    • Multi-Level Storage
    • Online Payment
    • RV Storage

    Customer reviews

    4.7/5
    Average rating
    607
    Number of reviews

    Read some helpful reviews of Extra Space Storage, shared by real renters with genuine experiences and honest opinions.

    charlene j. - 3 June 2026
    Ms. Sakari was very nice. As soon as we pulled in, she greeted us with a bright smile, which was so refreshing after going from location to location trying to find a storage unit. She’s very friendly and funny, and made the whole experience much more pleasant. ... Read more
    Kyla R. - 28 April 2026
    Lindy and Bakari helped me tremendously when I booked a unit that ended up being too small. They cleared everything up and I booked the larger unit. Word to wise, visit before booking because that lift wasn’t going to lift my bulky sofa anyhow. ... Read more
    LaDàna - 7 March 2026
    The issues with this place will never make any deal they offer worth it unless you can find a unit on the bottom floor. The elevators were shut down every Sunday without fail and would frequently break on the other days of the week. The bathrooms on site are always locked, they shut the office down early more than once, they shut the water off to water fountains in the building every day well before their 10pm closing time. When we called to file complaints about the issues with the building they would also tell us it was our problem for not doing something right, that call back only came after the 5 call and voice-mail left. The staff on site were a mix of trying to be helpful and just rude with a very unprofessional demeanor. After all the issues I have experienced there I would promise to anyone that renting a storage unit in hell from Satan would be a easier fare than dealing with this location. ... Read more
    Jett R. - 19 January 2026
    This is the cleanest storage facility I've ever seen. All of the workers are dope but Lyn stands out above all. Her customer service is impeccable and she goes above and beyond to help each and every customer with understanding and compassion. ... Read more
    Jaush - 20 September 2025
    The fact that I'm in a different state and could not be there in person and was still given the best customer service was awesome! They were very patient and explained everything! Feels like I made a good decision choosing Extra Space to store my belongings. ... Read more
    Ky - 20 September 2025
    Carlena H. - 28 August 2025
    Aliyah I. - 29 July 2025
    Professional, proficient and solicitous, the Extra Space Storage Management Team of Zach and Kayla ensure a seamless experience in storage attainment. Specified to accommodate your needs, Storage Unit selection is facilitated with informative, detailed descriptions of Units, followed by a tour of your selection(s). Complete confidence in selection is assured by options: Dimensions of Space, Location, Climate Control. The premises are clean and maintained; the flatbed storage dollies orderly, well-kept, and easily accessible. The entire building is inspected and patrolled by the Management Team, sustaining the safe, unsullied environment throughout. Elevators operate smoothly; though should any minor inconsistentcy in lift occur, Kayla or Zach respond rapidly, assisting and instructing to resume operations. Should you need any further assistance, Kayla rises to the occasion; helping with consistent efficiency and endearing, personable manner. Kudos to Extra Space for providing such an outstanding Management Team; making a potentially stressful situation an expeditious, satisfying experience! ... Read more
    Natasha B. - 21 June 2025
    This storage unit was very clean and temperature controlled .Staff was friendly and helpful, courteous. Only complaints is that the Price over the 7 years we where there went up 50%. Also the design getting in and out of the elevator wasn't large enough.. difficulty in taking things in and out. Last complaint, only 2 elevators for a huge complex. If busy, you had to come back. ... Read more
    George F. - 6 April 2025
    Frederick C. - 1 April 2025
    I had an exceptional experience at Extra Space Storage, thanks to Bianca Hodge and Zackerman Heard. They were incredibly compassionate, patient, and went above and beyond to assist me. Their professionalism and genuine care made the process smooth and stress-free. Highly recommend their outstanding service! ... Read more
    Santana R. - 29 March 2025
    I honestly am shocked to see so many positive reviews from this facility… Anyway, Active Duty Service Member here. I put my entire life in a storage unit here. I came back from deployment and had to move cross country to my next assignment. What I didn’t know was that while I was deployed mice/rats were utilizing my boxes as a litter box and lodging. Every single box had mice droppings in them. They chewed through & urinated on moving boxes, couches, personal clothes, military clothing & gear, comforter sets, pillows, shoes and towels. They made nests at the bottom of several boxes, to include my couch, with the cotton from my sweaters and comforter sets/pillows. I do not recommend this facility at all they have mice/ rats. The insurance you get is handled by a third party of course. Image having to open all of your boxes up outside to keep mice droppings from entering your new home…. Edit #1: (1 Jan 25) Made a claim following this incident, I’ve called 3 times to check the status of my claim and absolutely nothing. It has now been 60 days and I have not gotten a call back from the third party insurance, CPP Insurance. ... Read more
    Brandon J. - 4 January 2025
    Daphne M. - 2 October 2024

    About this facility

    Located at 7209 Wallace Lane in Charlotte, NC, this Extra Space Storage facility offers a variety of storage options to meet diverse needs. With unit sizes ranging from small to large, it's an excellent solution for anyone in the area, whether you’re downsizing, clearing out a garage, or in between moves.

    This facility prioritizes convenience and protection with climate-controlled units, ideal for guarding your belongings against Charlotte’s fluctuating temperatures and humid summers. Choose from indoor access or drive-up access units for easy loading and unloading. For added flexibility, the facility also offers contactless renting, making it simple to reserve and pay remotely. Vehicle owners will appreciate the parking options available, including RV storage, perfect for those who need extra space for recreational vehicles. With a gate, security cameras, and an onsite manager, this location emphasizes safety and accessibility.

    For movers, the facility provides retail supplies and truck rentals, making the transition even smoother. With its combination of helpful amenities and secure storage solutions, this Extra Space Storage facility is ideal for Charlotte residents looking for a dependable and user-friendly storage option.

    Price comparison

    See how this facility's unit prices compare to others in Charlotte, broken down by size.

    Small $45/mo
    Location minimum Location maximum
    $13/mo $242/mo
    Medium $107/mo
    Location minimum Location maximum
    $54/mo $499/mo
    Large $232/mo
    Location minimum Location maximum
    $53/mo $1039/mo

    Location & walkability

    This storage facility is in an area with moderate walkability and some public transit options. A personal vehicle may be needed for certain trips.

    38

    out of 100

    Walk Score

    Car-Dependent

    Most errands require a car

    36

    out of 100

    Transit Score

    Some Transit

    A few nearby public transportation options

    37

    out of 100

    Bike Score

    Somewhat Bikeable

    Minimal bike infrastructure

    Walk Score®: 38, Transit Score®: 36, Bike Score®: 37

    Neighborhood highlights

    Located near shopping, car wash stations, and other local conveniences, this storage facility helps you make the most of every visit.

    • Bojangles'

      Food & Drinks 0.17 miles

    • Carpet Discount Warehouse

      Shopping 0.22 miles

    • Aaron's

      Shopping 0.26 miles

    • Hendrick Lexus

      Shopping 0.27 miles

    • Fusion Lounge

      Food & Drinks 0.29 miles

    • Lamborghini

      Shopping 0.31 miles

    • Hendrick Automotive Group

      Shopping 0.35 miles

    • Charlotte-Mecklenburg Police Department - Independence Division

      Services 0.38 miles

    • Papa John's

      Food & Drinks 0.39 miles

    Frequently Asked Questions

    The right storage unit size depends on what you plan to store and how much space you need to move around your items.

    5x5 or 5x10 units are great for smaller loads, such as chairs, lamps, small furniture pieces, boxes, books, and documents.

    10x10 or 10x15 units work well for larger furniture, bicycles, appliances, and the contents of a small apartment.

    10x20 or 10x30 units can typically fit the contents of a three-bedroom home, including large furniture and multiple appliances.

    If you’re unsure which size is best, a unit size calculator can help estimate the right fit based on the items you’re planning to store – helping you avoid paying for more space than you need.

    Climate-controlled storage units maintain consistent temperature and humidity levels, helping protect items from damage caused by heat, cold, or excess moisture.

    You may want climate control if you’re storing items that can be sensitive to temperature changes, such as furniture, clothing, appliances, paperwork, photographs, artwork, electronics, or wood and leather goods. These units are especially useful for long-term storage or in areas with hot summers, cold winters, or high humidity.

    If you’re storing durable items like tools or outdoor gear, a standard unit may be sufficient. When in doubt, climate control offers added protection and peace of mind.

    The facility at 7209 Wallace Lane is accessible during regular access hours, typically Mon-Sun: 6 a.m. - 10 p.m. Office hours and gate access times may differ, so it’s a good idea to check the facility’s posted schedule before your visit.

    To open your storage unit door, start by unlocking it, whether it uses a traditional padlock or a Bluetooth-enabled smart lock. Once unlocked, grab the bottom handle and lift or pull up the roll-up door until it’s fully open.

    If you’re using the unit for the first time, make sure the lock is properly removed before opening the door to avoid damage.

    Security helps protect your belongings while they’re in storage and gives you peace of mind between visits. Many self storage facilities use a combination of features such as video surveillance, gated access, on-site management, and well-lit premises to help deter unauthorized access.

    At Extra Space Storage - 7209 Wallace Lane, available security amenities may include Security Camera, Gate, Onsite Manager, designed to help keep your items protected.

    Yes, most standard vehicles can be stored in self storage units. A 10x20 unit typically provides enough space for a car, while outdoor or designated parking areas may be available for larger vehicles.

    For safety reasons, most self storage facilities restrict certain items. These commonly include:

    • Hazardous, flammable, or toxic materials
    • Perishable food
    • Live plants or animals
    • Cash, firearms, or irreplaceable valuables

    Always check with the facility at 7209 Wallace Lane for specific restrictions and recommendations.

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