Public Storage - 4971 Stough Road, Concord, NC 28027

4.6/5 - 668 Reviews
Location:
4971 Stough Road, Concord, NC 28027
Office hours:
24/7 ACCESS
  • Mon-Sun: 6 a.m. - 9 p.m.
24/7 ACCESS

Public Storage - 4971 Stough Road, Concord, NC 28027

  • Climate-Controlled

    Protect belongings from temperature changes and humidity

  • Indoor

    Units are located indoors for added protection and convenience

  • 24 hour access

    Access your unit any time, day or night, when available

    Not sure which size you need? Check our size guide to find the perfect fit.
    5x15 Self Storage 75 Sq. Ft.
    Elevator Access Roll-Up First Floor Access
    $81/mo
    5x10 Self Storage 50 Sq. Ft.
    Climate-Controlled Swing First Floor Access
    $43/mo
    5x10 Self Storage 50 Sq. Ft.
    Climate-Controlled Roll-Up First Floor Access
    $43/mo
    5x10 Self Storage 50 Sq. Ft.
    Climate-Controlled Elevator Swing
    $32/mo
    5x10 Self Storage 50 Sq. Ft.
    Elevator Access Roll-Up First Floor Access
    $31/mo
    5x10 Self Storage 50 Sq. Ft.
    Climate-Controlled Elevator Roll-Up
    $31/mo
    5x5 Self Storage 25 Sq. Ft.
    Climate-Controlled Elevator Roll-Up
    $20/mo
    5x5 Self Storage 25 Sq. Ft.
    Climate-Controlled Swing First Floor Access
    $20/mo
    5x5 Self Storage 25 Sq. Ft.
    Climate-Controlled Elevator Swing
    $19/mo
    10x15 Self Storage 150 Sq. Ft.
    Roll-Up Drive-up Access First Floor Access Outdoor Access
    $157/mo
    10x15 Self Storage 150 Sq. Ft.
    Climate-Controlled Elevator Roll-Up
    $141 - $197/mo
    10x10 Self Storage 100 Sq. Ft.
    Roll-Up Drive-up Access First Floor Access Outdoor Access
    $117/mo
    10x10 Self Storage 100 Sq. Ft.
    Climate-Controlled Elevator Roll-Up
    $100/mo
    10x30 Self Storage 300 Sq. Ft.
    Climate-Controlled Elevator Roll-Up First Floor Access
    $351/mo
    10x30 Self Storage 300 Sq. Ft.
    Climate-Controlled Roll-Up First Floor Access
    $287/mo
    10x25 Vehicle 250 Sq. Ft.
    Boat Storage Roll-Up Drive-up Access Outdoor Access Parking RV Storage
    $191/mo
    10x20 Self Storage 200 Sq. Ft.
    Climate-Controlled Roll-Up First Floor Access
    $260/mo
    No units are currently available.

    Amenities & features

    • Climate-Controlled
    • Indoor
    • 24 hour access
    • Drive-Up Access
    • Retail Available
    • Onsite Manager
    • Contactless Renting
    • Security Camera
    • Gate
    • Parking
    • Credit Cards Accepted
    • Elevators
    • First Floor Access
    • Multi-Level Storage
    • Online Payment
    • RV Storage

    Customer reviews

    4.6/5
    Average rating
    668
    Number of reviews

    Read some helpful reviews of Public Storage, shared by real renters with genuine experiences and honest opinions.

    Great team here. Crystal is an absolute expert and created an amazing tailored experience for my move in. She is very thorough and knowledgeable and was sure to prepare me for the best possible use of the space, type of materials to use, and just overall things to consider to prepare me that I wouldn’t have prepared for without her knowledge. I could not have been more taken care of and confident to get this move done without her. My move was seamless. Thanks Again, Crystal ???? ... Read more
    Andrea T. - 11 June 2026
    Brooke S. - 3 June 2026
    Crystal is amazing!!! absolutely amazing to work with her, From start to finish, she was professional, responsive, and truly cared about making everything smooth and stress free. She pays attention to the little details that most people overlook, and it really shows in the quality of her work. ... Read more
    Issa A. - 8 April 2026
    The Stough Rd location is excellent... It's clean and Olivia in the office was a huge help. We were going to cancel our new unit but she went out of her way to make sure we stayed and got us into the size we needed so once again Thank you Olivia and the other lady to that was also working in the office was very nice!! ... Read more
    Stephanie C. - 23 February 2026
    Crystal is absolutely amazing! I accidentally dropped my U-Haul keys down the elevator shaft and was completely stressed. She went above and beyond to help resolve the situation. I had also been dealing with an issue through the online agent, but Crystal stepped in, fixed everything, and made sure it was handled properly. She clearly explained what she was doing and made sure I understood the next steps. Her professionalism and calm attitude truly made a difference. I’m so grateful for her help! ... Read more
    a c. - 11 February 2026
    Olivia at the 4971 Stough Rd location was great. She clarified the type of unit that would best work vs the size I selected earlier. Very smooth transaction and explained everything in detail. Definitely recommend this location to anyone. ... Read more
    Anne M. - 2 February 2026
    Public Storage, Stough Road Facility, is our go to for storage rentals Crystal who manages this facility is eccellent to work with to make sure you are satisfied. Always available to help with any concerns you may have. Highly recommend for anybody needing a storage rental. ... Read more
    Chet S. - 14 January 2026
    Jourdan W. - 23 October 2025
    The doors and elevators can be a pain with the inside storage. The app doesn't work all the time for entrance approval. So you have to type in your id number every time you go in or out. The elevators will close on you, be careful. The pricing went up 3 times in 2 years for a 10x10. My items always felt secured and i never ran into any shady people i just wish the pricing was more consistent and they would work on the enter/exit situation. ... Read more
    Saturn - 3 October 2025
    Crystal was amazing! I thought I lost my key and she provided me with options and was kind and direct and overall was a pleasure to speak with. Thank you for the help. I have been a customer for years. I have had 3 units during different time periods. Overall 10/10 I highly recommend. ... Read more
    Debrah W. - 29 September 2025
    Robin A. - 17 September 2025
    M E. - 20 August 2025
    This was worst experience I’ve had using a storage facility. 1. The elevator was often not operating 2. There was larger waterbugs/roaches 3. We paid for climate control and it was often 85 degrees or more in the facility. 4. The staff didn’t care about any issues you complained about 5. Only one main entry/exit, which meant you were often without carts and it took a long time to get your things ... Read more
    Ebony T. - 1 August 2025
    It was easy enough to access all gate pads and the inner unit. The temperature outside is incredibly hot right now. The climate controlled unit indoors still seemed quite stifling. Outside of that everything was as expected. ... Read more
    Misty F. - 28 July 2025
    Sally was so wonderful and helped me very easily. I was very indecisive about the size until and deal I wanted to get. I changed reservations twice to get a better deal and sally was very patient. I would recommend this storage facility because of the customer service. ... Read more
    Nichole B. - 19 June 2025
    I dropped by today as walked in to look at one of their units. I wasn’t sure of which one I should get but Sallie helped me decide by giving me suggestions. Some of my items are somewhat critical so she suggested the right storage that would fit perfectly with my needs. She has been friendly and helpful to other customers as well. ... Read more
    Eric K. - 18 June 2025
    THIS PLACE IS A SCAM!! I took the "first month for a dollar" promotion with my rent being 68 dollars a month. Three months in they raised my rent by 30 dollars a month. BECAUSE I TOOK THE PROMOTION. I had another storage building picked with better pricing across the board and chose this one because it is close to my work. BUYER BEWARE. My company has multiple units with them that i process the payments for, some of the payment have almost doubled since getting the unit. SCAMMERS!! Looks like common practice to me. ... Read more
    Shana W. - 28 May 2025
    Amber B. - 10 April 2025
    Crystal was great! She set up my account with professional Customer Service and was able to field all my questions and concerns from dealing with other establishments with her knowledge and experience. ... Read more
    William B. - 2 April 2025
    I stopped in today to get some prices on different size units. Heather was extremely helpful on answering my questions and concerns. I'm in the process of making a move from NJ sometime soon and this storage facility is convenient and close to where I will move too. Again I want to thank Heather for taking the time needed to show me the size units and being so professional. ... Read more
    Louis L. - 25 March 2025
    Cia G. - 19 February 2025
    Started renting a unit today, crystal was the representative. Streamline services and a nice clean facility. Paid for services for 7 months up front. Will review at a later date to verify that services have continued to be 5 stars ... Read more
    Travis W. - 18 February 2025

    About this facility

    Located at 4971 Stough Road in Concord, NC, this Public Storage facility offers a variety of unit sizes, including small, medium, and large options, making it ideal for everything from seasonal decorations to household furniture. With climate-controlled units, this facility is especially suited for protecting temperature-sensitive items from the humidity and heat that are common in North Carolina. The availability of drive-up access and indoor units ensures convenient loading and unloading, whether you’re storing boxes or larger items.

    This facility features thoughtful amenities like 24-hour access, ensuring you can reach your belongings on your schedule, and elevators for hassle-free moving into multi-level storage spaces. For added convenience, contactless renting and online payment options are available, streamlining the rental process. The premises also include parking and RV storage, making it a great choice for vehicle owners. With security cameras and an onsite manager, your items are stored in a monitored and secure environment.

    Whether you’re relocating, decluttering, or simply need extra space, this Public Storage facility is a reliable solution for residents and businesses in the Concord area.

    Price comparison

    See how this facility's unit prices compare to others in Concord, broken down by size.

    Small $36/mo
    Location minimum Location maximum
    $9/mo $140/mo
    Medium $129/mo
    Location minimum Location maximum
    $65/mo $254/mo
    Large $272/mo
    Location minimum Location maximum
    $59/mo $637/mo

    Location & walkability

    This storage facility is in an area with minimal walkability and limited public transit options. A personal vehicle is recommended for most trips.

    6

    out of 100

    Walk Score

    Car-Dependent

    Almost all errands require a car

    23

    out of 100

    Bike Score

    Somewhat Bikeable

    Minimal bike infrastructure

    Walk Score®: 6, Bike Score®: 23

    Neighborhood highlights

    Located near shopping, car wash stations, and other local conveniences, this storage facility helps you make the most of every visit.

    • RLZ Engineering/Tuning

      Services 0.49 miles

    • Dippin' Dots

      Food & Drinks 0.51 miles

    • Top Notch Gymastics, Inc.

      Recreation & Entertainment 0.67 miles

    • Scholar Athletics

      Recreation & Entertainment 0.7 miles

    • Carter Built Performance and Repair

      Services 0.7 miles

    Frequently Asked Questions

    The right storage unit size depends on what you plan to store and how much space you need to move around your items.

    5x5 or 5x10 units are great for smaller loads, such as chairs, lamps, small furniture pieces, boxes, books, and documents.

    10x10 or 10x15 units work well for larger furniture, bicycles, appliances, and the contents of a small apartment.

    10x20 or 10x30 units can typically fit the contents of a three-bedroom home, including large furniture and multiple appliances.

    If you’re unsure which size is best, a unit size calculator can help estimate the right fit based on the items you’re planning to store – helping you avoid paying for more space than you need.

    Climate-controlled storage units maintain consistent temperature and humidity levels, helping protect items from damage caused by heat, cold, or excess moisture.

    You may want climate control if you’re storing items that can be sensitive to temperature changes, such as furniture, clothing, appliances, paperwork, photographs, artwork, electronics, or wood and leather goods. These units are especially useful for long-term storage or in areas with hot summers, cold winters, or high humidity.

    If you’re storing durable items like tools or outdoor gear, a standard unit may be sufficient. When in doubt, climate control offers added protection and peace of mind.

    The facility at 4971 Stough Road offers 24/7 access, allowing you to visit your unit at your convenience.

    To open your storage unit door, start by unlocking it, whether it uses a traditional padlock or a Bluetooth-enabled smart lock. Once unlocked, grab the bottom handle and lift or pull up the roll-up door until it’s fully open.

    If you’re using the unit for the first time, make sure the lock is properly removed before opening the door to avoid damage.

    Security helps protect your belongings while they’re in storage and gives you peace of mind between visits. Many self storage facilities use a combination of features such as video surveillance, gated access, on-site management, and well-lit premises to help deter unauthorized access.

    At Public Storage - 4971 Stough Road, available security amenities may include Security Camera, Gate, Onsite Manager, designed to help keep your items protected.

    Yes, most standard vehicles can be stored in self storage units. A 10x20 unit typically provides enough space for a car, while outdoor or designated parking areas may be available for larger vehicles.

    For safety reasons, most self storage facilities restrict certain items. These commonly include:

    • Hazardous, flammable, or toxic materials
    • Perishable food
    • Live plants or animals
    • Cash, firearms, or irreplaceable valuables

    Always check with the facility at 4971 Stough Road for specific restrictions and recommendations.

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