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Public Storage - 9560 Cliffdale Road, Fayetteville, NC 28304

5/5 - 104 Reviews
Location:
9560 Cliffdale Road, Fayetteville, NC 28304

Public Storage - 9560 Cliffdale Road, Fayetteville, NC 28304

  • Climate-Controlled

    Protect belongings from temperature changes and humidity

  • Indoor

    Units are located indoors for added protection and convenience

  • Retail Available

    Moving and packing supplies available for purchase on-site

    Not sure which size you need? Check our size guide to find the perfect fit.
    10x5 Self Storage 50 Sq. Ft.
    Climate-Controlled Elevator Roll-Up
    $52 - $58/mo
    5x5 Self Storage 25 Sq. Ft.
    Climate-Controlled Roll-Up First Floor Access
    $37/mo
    5x5 Self Storage 25 Sq. Ft.
    Climate-Controlled Elevator Roll-Up
    $26 - $37/mo
    17x7.5 Self Storage 128 Sq. Ft.
    Climate-Controlled Elevator Roll-Up
    $206/mo
    10x15 Self Storage 150 Sq. Ft.
    Climate-Controlled Elevator Roll-Up
    $196/mo
    10x10 Self Storage 100 Sq. Ft.
    Climate-Controlled Roll-Up First Floor Access
    $228/mo
    10x10 Self Storage 100 Sq. Ft.
    Climate-Controlled Elevator Roll-Up
    $167/mo
    20x10 Self Storage 200 Sq. Ft.
    Climate-Controlled Elevator Roll-Up
    $245/mo
    10x30 Self Storage 300 Sq. Ft.
    Climate-Controlled Elevator Roll-Up First Floor Access
    $344/mo
    10x20 Self Storage 200 Sq. Ft.
    Climate-Controlled Roll-Up First Floor Access
    $284/mo

    Amenities & features

    • Climate-Controlled
    • Indoor
    • Retail Available
    • Onsite Manager
    • Contactless Renting
    • Security Camera
    • Gate
    • Parking
    • Elevators
    • First Floor Access
    • Multi-Level Storage
    • Online Payment

    Customer reviews

    5/5
    Average rating
    104
    Number of reviews

    Read some helpful reviews of Public Storage, 9560 Cliffdale Road, Fayetteville, NC 28304, shared by real renters with genuine experiences and honest opinions.

    Moving made easy with Ms Tammy and Ms Julia!!! Customer service was warm welcoming the information given to my questions were true to word. The help that I received from them was like getting help from family and words can’t express how much I truely appreciate it. Ms Julia answered a call at 6 something in the morning with my panic attack about to explode bc the elevators were out due to the storm, with the ease and concern as if she was on her shift. And Ms Tammy showed me different units without the extra gripe that I have gotten from different business who’s employees seem to not want to be there. All of my concerns were addressed IMMEDIATELY????I will be forever grateful and will surely recommend this location if I should run into anyone who is in a move or just in need of a unit just because of them. Love y’all and thanks again!! ... Read more
    Demeka B. - 30 July 2026
    Started renting unit Feb 20, 2026 . On the day of move in and securing the unit, I was told on the phone it was 24 hr access . I was moving from Charlotte and made it to the building a couple mins after close , apparently . Fine . Got a $20 credit for the inconvenience . Coo. 3 months later, they increased the price of my unit from $49 to $73 . Crazy jump for an 10x5 . Offered $18 discount for next 3 months . Coo. Move out was scheduled for July 10th . I had an unpaid balance due to going towards my move. Per contract, it states, “If any part of your Monthly Rent fees and/or other charges remain unpaid for 15 days after the due date, we may deny your right to use or access Your Space” . It was the 10th. Not 15 days . I spoke with property manager I’m assuming , she proceeds to tell me it must be paid on the 7th and she can’t help me get access . That’s not what the contract says and they were breaching it . She was very smart at the mouth and rude about the situation . I called customer service and they indicated the unit was vacated already. It was move out day so how was it vacated already. They were no help. It’s hard reaching customer service and property manager didn’t care . From day 1 it was a joke and I should’ve known . 0/10 do not recommend . 2 stars for the storage itself and cleanliness . ... Read more
    Trinidy I. - 12 July 2026
    Julia was amazing! The process of renting our unit was so easy thanks to Julia’s help! She answered all our questions, was very patient and so friendly! The facility was clean and well-maintained , too! We came back because my mom needed a storage unit too! She took care of my mom snd answered all her question! ... Read more
    Angela H. - 18 June 2026
    I had an absolutely outstanding experience thanks to Julia at Public Storage. From the moment I walked in, she was professional, welcoming, and genuinely eager to help. She took the time to explain all my options clearly, answered every question with patience, and made what could have been a stressful process feel completely smooth and easy. What really stood out was her attention to detail and her commitment to customer service. She went above and beyond to make sure I got exactly what I needed, without any pressure or confusion. It’s rare to come across someone who truly cares about their customers the way Julia does. If you’re looking for a storage facility with top-tier service, I highly recommend working with Julia. She sets the standard for what customer service should be. ... Read more
    Dana W. - 10 April 2026
    I have been a customer with Public Storage for almost three months. I have had the best experience with no issues at all. Shout out Ms. Julia! She has made my stay more than comfortable. She is amazing and is always ready to go above and beyond. Very happy with my stay. ... Read more
    Jeanette S. - 6 April 2026
    The Front Desk Staff they were wonderful. Especially Kyla and Julia. They help us make the moving process so easy for us. They were very helpful. Thank you for everything.!!!I I'm looking forward to due business with this storage.. ... Read more
    Mayra R. - 31 March 2026
    Julia is the best! She made my whole experience at Public Storage so easy and stress-free. She’s super friendly, patient, and really cares about helping people. You can tell she takes pride in what she does. She answered all my questions, helped me find the right unit, and made sure I felt comfortable with everything. It’s rare to meet someone who treats customers like family — Julia definitely does. If you need storage, go see her! ... Read more
    John S. - 6 October 2025
    So glad Julia was in the office as we were unloading. We needed an additional storage until. She immediately set us up on the second floor right above our current unit so we could move in right away. Couldn’t ask for any better customer service. Glad we picked this public storage. ... Read more
    Bonnie W. - 29 September 2025
    This Storage Location Is Very Clean and Well Kept. I Recommend Everyone To Use This Location To Store Their Belongings. This Location Has AWESOME Customer Service Hands On and Over The Phone. I Recommend Mrs/Ms JULIA. She Has Full Acknowledgement Of Public Storage and It’s Policy’s So You Can Feel 100% Comfortable With Your Belongings Here !!!!!!!!!!! ... Read more
    Candace B. - 25 September 2025
    This storage facility is so clean and well secured. The staff is so friendly, professional and you can clearly tell they care about your items. I will definitely refer anyone I know that needs a storage space directly to this location specifically ... Read more
    lachelle c. - 28 August 2025
    Kyla was very helpful with ensuring I chose the right size unit! Also very patient with me during this stressful time. I would recommend them to anyone looking for a storage. I couldn’t be any happier with their customer service it was such a easy experience. Thank you. ... Read more
    Kendra H. - 17 August 2025
    Mrs M. - 5 August 2025
    Excellent customer service julia and kyla provided the best service i have had in a long time they where on point with meeting my needs i will be definitely be recommended then to everyone i know ... Read more
    Erastus K. - 23 July 2025
    I’ve been renting a unit with Public Storage for about a month now, and my experience has been great. The rental process was fast and easy, which I truly appreciated. I also want to highlight a recent experience that made me even more grateful for their customer service. Yesterday, I lost my car key while at the property, and although I didn’t catch her name, the woman working was kind enough to help me search for it. Her willingness to assist me during a stressful moment truly meant a lot. Thank you for the outstanding customer service! ... Read more
    Brit M. - 27 April 2025
    Fast and easy online rentals, paid for a local and it was inside my storage unit upon arrival. Very secure building with codes to access every door and elevator. Climate controlled too so that's perfect ... Read more
    Alex M. - 7 April 2025
    brandon l. - 13 March 2025
    I rented a storage a few days ago and Julia is the lady that helped me. She is the nicest lady. She was very knowledgeable and answered all my questions & putting me at ease with all my concerns. That woman needs a big raise!! She is just the best & I would give her 10 stars if I could!! Thank you Julia !! ... Read more
    Lisa T. - 12 March 2025
    Elliot S. - 27 December 2024
    mike 0. - 5 December 2024

    About this facility

    Located on 9560 Cliffdale Road, this Public Storage facility offers a variety of unit sizes, including small, medium, and large spaces, making it a practical choice for residents of Fayetteville. The climate-controlled units help protect your items from the region's warm summers and high humidity, ensuring sensitive belongings stay in top condition. For added convenience, the facility features elevators and first-floor access, making it easy to move items into indoor units within its multi-level storage building.

    This facility prioritizes security with security cameras and an onsite manager, while gated access adds an extra layer of protection. The availability of parking is perfect for vehicle storage needs. Moving supplies are available for purchase onsite, and you can enjoy the simplicity of contactless renting and online payment options for a hassle-free experience.

    With its modern amenities and central location, this Public Storage facility is ideal for families, individuals, and businesses seeking secure and accessible storage.

    Price comparison

    See how this facility's unit prices compare to others in Fayetteville, broken down by size.

    Small $38/mo
    Location minimum Location maximum
    $10/mo $127/mo
    Medium $199/mo
    Location minimum Location maximum
    $47/mo $228/mo
    Large $291/mo
    Location minimum Location maximum
    $29/mo $659/mo

    Location & walkability

    This storage facility is in an area with moderate walkability and some public transit options. A personal vehicle may be needed for certain trips.

    55

    out of 100

    Walk Score

    Somewhat Walkable

    Some errands can be accomplished on foot

    27

    out of 100

    Bike Score

    Somewhat Bikeable

    Minimal bike infrastructure

    Walk Score®: 55, Bike Score®: 27

    Neighborhood highlights

    Located near shopping, car wash stations, and other local conveniences, this storage facility helps you make the most of every visit.

    • Zaxby's

      Food & Drinks 0.06 miles

    • J & S Pro Cleaners

      Shopping 0.1 miles

    • Yang Garden

      Food & Drinks 0.1 miles

    • Rent-A-Center

      Shopping 0.11 miles

    • Pizza Hut

      Food & Drinks 0.11 miles

    • KFC

      Food & Drinks 0.12 miles

    • Subway

      Food & Drinks 0.12 miles

    • CVS Pharmacy

      Shopping 0.13 miles

    • Verizon

      Shopping 0.14 miles

    Frequently Asked Questions

    The right storage unit size depends on what you plan to store and how much space you need to move around your items.

    5x5 or 5x10 units are great for smaller loads, such as chairs, lamps, small furniture pieces, boxes, books, and documents.

    10x10 or 10x15 units work well for larger furniture, bicycles, appliances, and the contents of a small apartment.

    10x20 or 10x30 units can typically fit the contents of a three-bedroom home, including large furniture and multiple appliances.

    If you’re unsure which size is best, a unit size calculator can help estimate the right fit based on the items you’re planning to store – helping you avoid paying for more space than you need.

    Climate-controlled storage units maintain consistent temperature and humidity levels, helping protect items from damage caused by heat, cold, or excess moisture.

    You may want climate control if you’re storing items that can be sensitive to temperature changes, such as furniture, clothing, appliances, paperwork, photographs, artwork, electronics, or wood and leather goods. These units are especially useful for long-term storage or in areas with hot summers, cold winters, or high humidity.

    If you’re storing durable items like tools or outdoor gear, a standard unit may be sufficient. When in doubt, climate control offers added protection and peace of mind.

    To open your storage unit door, start by unlocking it, whether it uses a traditional padlock or a Bluetooth-enabled smart lock. Once unlocked, grab the bottom handle and lift or pull up the roll-up door until it’s fully open.

    If you’re using the unit for the first time, make sure the lock is properly removed before opening the door to avoid damage.

    Security helps protect your belongings while they’re in storage and gives you peace of mind between visits. Many self storage facilities use a combination of features such as video surveillance, gated access, on-site management, and well-lit premises to help deter unauthorized access.

    At Public Storage - 9560 Cliffdale Road, available security amenities may include Security Camera, Gate, Onsite Manager, designed to help keep your items protected.

    Yes, most standard vehicles can be stored in self storage units. A 10x20 unit typically provides enough space for a car, while outdoor or designated parking areas may be available for larger vehicles.

    For safety reasons, most self storage facilities restrict certain items. These commonly include:

    • Hazardous, flammable, or toxic materials
    • Perishable food
    • Live plants or animals
    • Cash, firearms, or irreplaceable valuables

    Always check with the facility at 9560 Cliffdale Road for specific restrictions and recommendations.

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