Prime Storage - 4220 Forbes Road, Gastonia, NC 28054

4.7/5 - 239 Reviews
Location:
4220 Forbes Road, Gastonia, NC 28054
Office hours:
  • Mon-Fri: 10 a.m. - 6 p.m.
  • Sat: 10 a.m. - 4 p.m.
(704) 671-4085

Prime Storage - 4220 Forbes Road, Gastonia, NC 28054

  • Climate-Controlled

    Protect belongings from temperature changes and humidity

  • Indoor

    Units are located indoors for added protection and convenience

  • Drive-Up Access

    Drive directly up to your unit for easy loading and unloading

    Not sure which size you need? Check our size guide to find the perfect fit.
    7.5x10 Self Storage 75 Sq. Ft.
    Climate-Controlled First Floor Access
    $157 - $164/mo
    7.5x10 Self Storage 75 Sq. Ft.
    $157/mo
    5x10 Self Storage 50 Sq. Ft.
    Climate-Controlled First Floor Access
    $140/mo
    5x10 Self Storage 50 Sq. Ft.
    $139/mo
    5x5 Self Storage 25 Sq. Ft.
    Climate-Controlled First Floor Access
    $89 - $94/mo
    10x15 Self Storage 150 Sq. Ft.
    Climate-Controlled First Floor Access
    $269/mo
    10x15 Self Storage 150 Sq. Ft.
    $260/mo
    10x10 Self Storage 100 Sq. Ft.
    Climate-Controlled First Floor Access
    $184 - $191/mo
    10x10 Self Storage 100 Sq. Ft.
    $179/mo
    7.5x15 Self Storage 113 Sq. Ft.
    $203/mo
    20x30 Self Storage 600 Sq. Ft.
    $554/mo
    13x50 Self Storage 650 Sq. Ft.
    Power
    $599/mo
    12x40 Vehicle 480 Sq. Ft.
    Drive-up Access Outdoor Access Parking RV Storage
    $157/mo
    12x30 Vehicle 360 Sq. Ft.
    Drive-up Access Outdoor Access Parking RV Storage
    $152/mo
    12x20 Vehicle 240 Sq. Ft.
    Car Storage Drive-up Access Outdoor Access Parking
    $139/mo
    10x40 Self Storage 400 Sq. Ft.
    Climate-Controlled First Floor Access
    $464/mo
    10x30 Self Storage 300 Sq. Ft.
    Climate-Controlled First Floor Access
    $419/mo
    10x30 Self Storage 300 Sq. Ft.
    $419/mo
    10x25 Self Storage 250 Sq. Ft.
    Climate-Controlled First Floor Access
    $389/mo
    10x25 Self Storage 250 Sq. Ft.
    $375/mo
    10x20 Self Storage 200 Sq. Ft.
    Climate-Controlled First Floor Access
    $354/mo
    10x20 Self Storage 200 Sq. Ft.
    $346/mo
    No units are currently available.

    Amenities & features

    • Climate-Controlled
    • Indoor
    • Drive-Up Access
    • Retail Available
    • Onsite Manager
    • Contactless Renting
    • Security Camera
    • Gate
    • Parking
    • Enclosed
    • First Floor Access
    • Online Payment
    • RV Storage

    Customer reviews

    4.7/5
    Average rating
    239
    Number of reviews

    Read some helpful reviews of Prime Storage, shared by real renters with genuine experiences and honest opinions.

    This location in Gastonia is well-maintained and kept exceptionally clean. Kitty in the office has always been helpful, efficient, and considerate when assisting me and other folks I’ve seen in the office looking to rent space. Many self-storage offices have a revolving door with personnel, so it's really good that Kitty has been there for some time. I'm certain that the company must value her knowledge and great customer service skills! ... Read more
    J T. - 6 June 2026
    Lisa L. - 26 February 2026
    The staff changed often. The doors were locked when they were supposed to be open for business. They kept taking the monthly charges from my account without my permission. I was never set up on bank draft. They are double what most other locations charge. You can do better and pay less ... Read more
    Michael S. - 28 January 2026
    Avi8tor0 - 1 October 2025
    I would to start off by saying that the employee that helped me named Kitty was an absolute blessing! I am not from thr area so was very hesitant about getting a storage unit to begin with, but Kitty was such an amazing help and eased my worries right away. Not only was her customer service excellent so was her advice. She was so kind and helpful. I strongly suggest using their facilities if you need to! Thank you so much! ... Read more
    Destiny - 25 September 2025
    The employees are very informative about the property. The property was very clean. I was taken out on the property by Ms. Kitty. She showed me different units and helped me pick the correct size unit. Please continue to hire employees such as the ones that are at Forbes Road. Thank you, Margaret ... Read more
    Margaret S. - 18 September 2025
    The customer service was absolutely amazing! I had a nice and smooth transition to my new apt! Every time i needed to enter my storage unit i had easy access. I had one unforeseen circumstance where i made a very late payment and then the power was out so i wasn’t able to gain access at that time when i came to get in my unit. However once i called the office i was in within 10 minutes treated with respect as if i wasn’t even late. sincerely appreciated the respect and hospitality i was given. will return if ever needed in the future ... Read more
    iesha l. - 21 August 2025
    I’m writing to express my gratitude for the exceptional service I’ve received from the ms. Kitty and ms. Teresa who work in this office. They are incredibly attentive to your concerns and have answered all my questions thoroughly. I had past storage issues, but they were able to address them and provide me with all the security information I needed. Their attentiveness to the building’s surroundings and the cleanliness of the office and the entire building have also made me feel comfortable and secure. I’m very pleased with my decision to stay here and would highly recommend this building to anyone looking for a safe and reliable storage solution. I want to thank the ladies for their kindness, expertise, and for making me feel confident in my purchase of a storage unit at this building. ... Read more
    Brenda H. - 13 June 2025
    Love it! The facility is so clean, and well maintained! The carts provided to assist in moving your contents is so helpful and was such a pleasant surprise! The rates are fantastic and the employees and service are out of this world! Everything about this place gets 5 stars! Highly recommend to anyone! ... Read more
    Brandi W. - 30 May 2025
    Kitty is a wonderful caring person she helped me get a unit size I needed. I was getting lunch after I got an unit she so kindly suggested a restaurant I had never been to and it was outstanding. I'm going to tell all my family and friends to check out prime storage and Kitty is the one to talk to cause she is awesome. Thanks prime great experience. ... Read more
    Kenneth R. - 8 April 2025
    Great place to store your stuff. Pricing is good, has a lot of security cameras and very clean units. Think her name is either Katie or Kitty that works the front desk, She's amazing. I'm going through some hard times and she has been very sweet and empathetic. ... Read more
    keith k. - 5 April 2025
    This location still has a broken security gate almost 90 days now. The purpose of me choosing the location was the added security. Asked for discount until corrected and was told it can’t be offered. Patrons are allowed to come in and out at all hours regardless if they have a unit or just hanging out. Also received an email from Corporate stating my bill was going to double out of nowhere. Called local location and was advised they would reach out to corporate for clarity but never got call back. Kids are allowed to play on bikes, scooters, etc or people bring their dogs and have them unleashed while they’re tinkering in their units, wandering within the roadway area so be high alert driving to your unit. The units themselves are very clean and well kept. The price is fair ... Read more
    Danielle S. - 20 March 2025
    Kitty is the absolute BEST! She is always polite, professional, pleasant and just all around perfect! The four p's! Her willingness to help me when I got behind in my payments is unmatched and rare these days. One day I went in the office stressed and down about some family issues and she took the time to talk to me and ended up ministering to me. And when I left she said she would lift me and my family up in prayer and I believe she did just that. The fact that she listened and talked to me touched me greatly and made my day! If you are looking for a clean, well kept storage unit that is managed by professional people who care, Prime Storgage is where you need to go! If I could give 10 stars I would! A+++ ... Read more
    LaWana T. - 13 March 2025
    After having a terrible experience with Public Storage I decided to give Prime Storage a try. The lady at the front desk was so nice and knowledgeable. She helped me to pick out a unit based on the the amount and sizes of the things that I was storing. Everything fit perfectly! The price was unbelievably low and the storage units were so clean. I was extremely satisfied with Prime Storage and would highly recommend their services:) ... Read more
    Jennifer T. - 2 February 2025
    I recently used Prime Storage to store my items and had a great experience. Kitty, the property manager, was awesome and incredibly helpful throughout the process. Her customer service made everything run smoothly. The only downside was the lack of a trash bin to discard items and a shred bin for documents. It would be a great service enhancement if they offered a shred bin and even charged customers for the convenience. Overall, Prime Storage is a reliable option for storage needs, but a few small additions would make it perfect!” ... Read more
    Daphne B. - 26 October 2024

    About this facility

    Located at 4220 Forbes Road in Gastonia, NC, this Prime Storage facility offers a variety of unit sizes, including small, medium, and large, to meet diverse storage needs. Perfect for anyone in Gastonia’s residential neighborhoods or surrounding areas, the wide selection ensures space for everything from personal items to larger household goods.

    This facility is equipped with climate-controlled units, ideal for protecting belongings from the fluctuating temperatures and humidity often experienced in North Carolina. For quick and easy access, this facility also offers drive-up access, first-floor access, and indoor units. Vehicle owners will appreciate the available parking and RV storage, making it a convenient choice for storing cars and recreational vehicles. With an array of features like contactless renting, an onsite manager, and robust security cameras, tenants can expect an easy and secure experience.

    Added conveniences include online payment options and a retail section offering moving supplies, making this Prime Storage facility a great choice for both families and businesses looking for well-rounded, practical storage solutions.

    Price comparison

    See how this facility's unit prices compare to others in Gastonia, broken down by size.

    Small $136/mo
    Location minimum Location maximum
    $23/mo $176/mo
    Medium $219/mo
    Location minimum Location maximum
    $65/mo $289/mo
    Large $364/mo
    Location minimum Location maximum
    $59/mo $599/mo

    Location & walkability

    This storage facility is in an area with moderate walkability and some public transit options. A personal vehicle may be needed for certain trips.

    39

    out of 100

    Walk Score

    Car-Dependent

    Most errands require a car

    24

    out of 100

    Bike Score

    Somewhat Bikeable

    Minimal bike infrastructure

    Walk Score®: 39, Bike Score®: 24

    Neighborhood highlights

    Located near shopping, car wash stations, and other local conveniences, this storage facility helps you make the most of every visit.

    • Lidl

      Grocery Stores 0.29 miles

    • McDonald's

      Food & Drinks 0.38 miles

    • ALDI

      Grocery Stores 0.46 miles

    Frequently Asked Questions

    The right storage unit size depends on what you plan to store and how much space you need to move around your items.

    5x5 or 5x10 units are great for smaller loads, such as chairs, lamps, small furniture pieces, boxes, books, and documents.

    10x10 or 10x15 units work well for larger furniture, bicycles, appliances, and the contents of a small apartment.

    10x20 or 10x30 units can typically fit the contents of a three-bedroom home, including large furniture and multiple appliances.

    If you’re unsure which size is best, a unit size calculator can help estimate the right fit based on the items you’re planning to store – helping you avoid paying for more space than you need.

    Climate-controlled storage units maintain consistent temperature and humidity levels, helping protect items from damage caused by heat, cold, or excess moisture.

    You may want climate control if you’re storing items that can be sensitive to temperature changes, such as furniture, clothing, appliances, paperwork, photographs, artwork, electronics, or wood and leather goods. These units are especially useful for long-term storage or in areas with hot summers, cold winters, or high humidity.

    If you’re storing durable items like tools or outdoor gear, a standard unit may be sufficient. When in doubt, climate control offers added protection and peace of mind.

    The facility at 4220 Forbes Road is accessible during regular access hours, typically Mon-Fri: 10 a.m. - 6 p.m., Sat: 10 a.m. - 4 p.m. Office hours and gate access times may differ, so it’s a good idea to check the facility’s posted schedule before your visit.

    To open your storage unit door, start by unlocking it, whether it uses a traditional padlock or a Bluetooth-enabled smart lock. Once unlocked, grab the bottom handle and lift or pull up the roll-up door until it’s fully open.

    If you’re using the unit for the first time, make sure the lock is properly removed before opening the door to avoid damage.

    Security helps protect your belongings while they’re in storage and gives you peace of mind between visits. Many self storage facilities use a combination of features such as video surveillance, gated access, on-site management, and well-lit premises to help deter unauthorized access.

    At Prime Storage - 4220 Forbes Road, available security amenities may include Security Camera, Gate, Onsite Manager, designed to help keep your items protected.

    Yes, most standard vehicles can be stored in self storage units. A 10x20 unit typically provides enough space for a car, while outdoor or designated parking areas may be available for larger vehicles.

    For safety reasons, most self storage facilities restrict certain items. These commonly include:

    • Hazardous, flammable, or toxic materials
    • Perishable food
    • Live plants or animals
    • Cash, firearms, or irreplaceable valuables

    Always check with the facility at 4220 Forbes Road for specific restrictions and recommendations.

    Storage units for rent – StorageCafe
    Contact this property now:
    (704) 671-4085