Big Ben-s Moving and Storage - 1103 Kellum Loop Road, Jacksonville, NC 28546

4.8/5 - 59 Reviews
Location:
1103 Kellum Loop Road, Jacksonville, NC 28546
Office hours:
  • Mon-Fri: 9 a.m. - 4:30 p.m.
  • Sat: 8 a.m. - 12 p.m.
(910) 787-1217

Big Ben-s Moving and Storage - 1103 Kellum Loop Road, Jacksonville, NC 28546

  • Climate-Controlled

    Protect belongings from temperature changes and humidity

  • Indoor

    Units are located indoors for added protection and convenience

  • Drive-Up Access

    Drive directly up to your unit for easy loading and unloading

Unit size details are currently not available for this property. Please the property operator for details about available units.

Amenities & features

  • Climate-Controlled
  • Indoor
  • Drive-Up Access
  • Retail Available
  • Onsite Manager
  • Truck Rentals
  • Contactless Renting
  • Security Camera
  • Gate
  • Online Payment
  • RV Storage

Customer reviews

4.8/5
Average rating
59
Number of reviews

Read some helpful reviews of Big Ben-s Moving and Storage, shared by real renters with genuine experiences and honest opinions.

Joseph P. - 14 March 2026
Jack P. - 3 March 2026
Latesha B. - 21 February 2026
Employees are amazing! They helped us so much when we were in a crunch! Kayla was companionate and understanding. The facility is clean and well maintained. 10/10 recommend to anyone needing a storage unit or a U-Haul to move in or out. ... Read more
Savannah S. - 20 February 2026
Kayla A. - 28 January 2026
Unfortunately I was unable to rent a trailer from Cargo Bay Storage - due to my own error. Nick Williams was super nice about my mistake, refunded the rental fee, and was super helpful. Thank you for being kind!!! ... Read more
Kelsi D. - 16 July 2024
My husband and I had looked all over Jacksonville for a specific size U-Haul trailer and Cargo Bay Storage was the only one to have it available. We unfortunately didn’t realize that they had closed just minutes prior to us arriving. When I say they go above and beyond I mean it, the man working had just closed down everything and locked up when he saw us sitting parked. He came over and offered to get everything loaded back up so that we could get the trailer we needed. This level of customer service was amazing, and we are extremely appreciative! ... Read more
AnnaGrace H. - 1 June 2024
Loved renting a unit from this place!! When we moved in you could tell it had been cleaned up so it was just like new when we got our things moved in. Tons of space and great prices for the room provided. Amazing unit providers as well. I would 100% rent from them again! ... Read more
Katie D. - 16 January 2024
I can say. I wish all companies did business like the team at Cargo Bay storage. Their facility is always clean and well kept. We stored our RV there For a year no issues. They are constantly doing things to improve their business including adding additional storage units with climate control. AWESOME JOB, CARGO BAY STORAGE!!! ... Read more
lawrence h. - 25 April 2023
Great Storage option and Nick/Staff has always been helpful. We've rented from Cargo Bay for over a year using the climate-controlled unit. We just closed our rental and I can honestly say that the entire experience throughout has been amazing. Any questions we ever had were answered clearly and truthfully. The online site was very easy to use and We never had issues with our unit even when moving our stuff out. Very clean and well maintained property. If you're in the Jacksonville or surrounding area, I highly recommend. ! ... Read more
Dawn A. - 12 December 2022
We rented a unit about two weeks ago and the experience we had with the staff was awesome! The front desk clerk was so sweet and honest she made me feel very comfortable with renting from there. Not to mention the facility was very clean and I was impressed. Our unit quickly filled and we were in need of another unit. There was no hesitation about wondering where I would rent from. Going in the second time was awesome because the process was quick and we we acquainted with the same staff. Still super friendly and amazing. I believe it’s a family run business and it was a pleasure that they made me feel like I was family too! Please bring your business there, you will not be disappointed! ... Read more
Jaylyn B. - 22 August 2020

About this facility

Located at 1103 Kellum Loop Road in Jacksonville, NC, this Big Ben's Moving and Storage facility offers a variety of unit sizes to meet your storage needs, including small, medium, and large options. Whether you're decluttering, downsizing, or in need of temporary space during a move, this facility is equipped to handle it all.

Jacksonville's warm, humid climate makes the climate-controlled units an excellent choice for protecting items like furniture, electronics, and important documents. The availability of drive-up access and indoor units ensures convenient loading and unloading options to fit your preference. With features like first-floor access and power-equipped units, this facility is designed to balance ease and functionality. For vehicle owners, designated parking and RV storage provide additional storage solutions.

Security is a priority here, with security cameras, a gated entrance, and an onsite manager to provide peace of mind. Managing your storage is hassle-free with contactless renting, online payment, and support through retail moving supplies and truck rentals available onsite. This facility is a perfect fit for anyone in need of flexible, secure, and accessible storage options in the Jacksonville area.

Location & walkability

This storage facility is in an area with minimal walkability and limited public transit options. A personal vehicle is recommended for most trips.

4

out of 100

Walk Score

Car-Dependent

Almost all errands require a car

33

out of 100

Bike Score

Somewhat Bikeable

Minimal bike infrastructure

Walk Score®: 4, Bike Score®: 33

Frequently Asked Questions

The right storage unit size depends on what you plan to store and how much space you need to move around your items.

5x5 or 5x10 units are great for smaller loads, such as chairs, lamps, small furniture pieces, boxes, books, and documents.

10x10 or 10x15 units work well for larger furniture, bicycles, appliances, and the contents of a small apartment.

10x20 or 10x30 units can typically fit the contents of a three-bedroom home, including large furniture and multiple appliances.

If you’re unsure which size is best, a unit size calculator can help estimate the right fit based on the items you’re planning to store – helping you avoid paying for more space than you need.

Climate-controlled storage units maintain consistent temperature and humidity levels, helping protect items from damage caused by heat, cold, or excess moisture.

You may want climate control if you’re storing items that can be sensitive to temperature changes, such as furniture, clothing, appliances, paperwork, photographs, artwork, electronics, or wood and leather goods. These units are especially useful for long-term storage or in areas with hot summers, cold winters, or high humidity.

If you’re storing durable items like tools or outdoor gear, a standard unit may be sufficient. When in doubt, climate control offers added protection and peace of mind.

The facility at 1103 Kellum Loop Road is accessible during regular access hours, typically Mon-Fri: 9 a.m. - 4:30 p.m., Sat: 8 a.m. - 12 p.m. Office hours and gate access times may differ, so it’s a good idea to check the facility’s posted schedule before your visit.

To open your storage unit door, start by unlocking it, whether it uses a traditional padlock or a Bluetooth-enabled smart lock. Once unlocked, grab the bottom handle and lift or pull up the roll-up door until it’s fully open.

If you’re using the unit for the first time, make sure the lock is properly removed before opening the door to avoid damage.

Security helps protect your belongings while they’re in storage and gives you peace of mind between visits. Many self storage facilities use a combination of features such as video surveillance, gated access, on-site management, and well-lit premises to help deter unauthorized access.

At Big Ben-s Moving and Storage - 1103 Kellum Loop Road, available security amenities may include Security Camera, Gate, Onsite Manager, designed to help keep your items protected.

Yes, most standard vehicles can be stored in self storage units. A 10x20 unit typically provides enough space for a car, while outdoor or designated parking areas may be available for larger vehicles.

For safety reasons, most self storage facilities restrict certain items. These commonly include:

  • Hazardous, flammable, or toxic materials
  • Perishable food
  • Live plants or animals
  • Cash, firearms, or irreplaceable valuables

Always check with the facility at 1103 Kellum Loop Road for specific restrictions and recommendations.

Storage units for rent – StorageCafe
Contact this property now:
(910) 787-1217