Pinnacle Storage - 175 Freedom Way, Jacksonville, NC 28544

5/5 - 473 Reviews
Location:
175 Freedom Way, Jacksonville, NC 28544
Office hours:
  • Mon-Fri: 9 a.m. - 5 p.m.
  • Sat-Sun: 9 a.m. - 4 p.m.
(910) 577-7767

Pinnacle Storage - 175 Freedom Way, Jacksonville, NC 28544

  • Climate-Controlled

    Protect belongings from temperature changes and humidity

  • Indoor

    Units are located indoors for added protection and convenience

  • Retail Available

    Moving and packing supplies available for purchase on-site

    Not sure which size you need? Check our size guide to find the perfect fit.
    6x6 Self Storage 36 Sq. Ft.
    Climate-Controlled
    $165/mo
    5x10 Self Storage 50 Sq. Ft.
    Climate-Controlled
    $145 - $177/mo
    5x7.5 Self Storage 38 Sq. Ft.
    Climate-Controlled
    $135 - $149/mo
    5x5 Self Storage 25 Sq. Ft.
    Climate-Controlled
    $119 - $145/mo
    4x6 Self Storage 24 Sq. Ft.
    Climate-Controlled Roll-Up First Floor Access Locker
    $119/mo
    3x10 Self Storage 30 Sq. Ft.
    Climate-Controlled
    $124 - $151/mo
    3x7.5 Self Storage 23 Sq. Ft.
    Climate-Controlled First Floor Access
    $114/mo
    No units are currently available.

    Amenities & features

    • Climate-Controlled
    • Indoor
    • Retail Available
    • Onsite Manager
    • Truck Rentals
    • Contactless Renting
    • Security Camera
    • Gate
    • Parking
    • First Floor Access
    • Online Payment

    Customer reviews

    5/5
    Average rating
    473
    Number of reviews

    Read some helpful reviews of Pinnacle Storage, shared by real renters with genuine experiences and honest opinions.

    Jennifer J. - 12 July 2026
    dj l. - 12 June 2026
    Adrian P. - 1 June 2026
    Tyler F. - 17 January 2026
    Monica H. - 9 October 2025
    Frances G. - 8 October 2025
    We moved from California to North Carolina. I called Pinnacle to set up my storage unit and David was beyond helpful. Once we arrived the unit available was better than expected. The rental process was quick and easy. Once our home closed and we turned the unit back over, again David was amazing. We could not be happier with the service we were provided and we strongly recommend Pinnacle to anyone moving to the Jacksonville NC area. ... Read more
    Michelle Q. - 31 August 2025
    Pinnacle Storage was a great place to store my brother’s belongings. His possessions were safe and secure in a well-conditioned space. He had 24/7 access at his convenience. The staff was very friendly and communication was easy. ... Read more
    Jill J. - 29 July 2025
    We recently used Pinnacle Storage off Piney Green, and I can’t say enough good things about the experience. From the moment we walked in, Christine made us feel like valued customers. She went above and beyond to ensure that every part of our move was smooth, stress-free, and efficient. Christine’s professionalism, attention to detail, and genuinely helpful attitude truly set this place apart. It's rare to find such top-notch customer service, and it made a huge difference during a hectic time. If you're looking for a clean, secure storage facility with people who actually care — look no further. We highly recommend Pinnacle Storage and will absolutely return for any future storage and moving needs Thank you, Christine, for being amazing! ... Read more
    Kahlah S. - 25 July 2025
    If you need to move and get it done it a timely manner please call them!! We had a limited time to move and they made it beyond easy to get the uhaul, pack it up one day, & return it with NO hassle! You moving look no further!!!!! ... Read more
    Shaunquila J. - 12 June 2025
    mike W. - 28 March 2025
    Very nice and helpful when I quickly realized I underestimated the size truck I would need. Switched it out quickly and had me on my way with no problem. I’ve rented from this location in the past and will continue to chose them! ... Read more
    Tiara A. - 25 March 2025
    Liars. Advertised a discounted rate of $80 for first 30 days with no stipulation of renewal beyond the 30 days. We paid the $80 on jan 24. On Feb 1st they charged us an additional $111.50 which they said they would refund upon move out if it was within 30 days. Our move out was Feb 22. No refund. The business started ignoring our calls/messages and eventually said there would be no refund. We agreed to pay $80 for 30 days. We moved out within the 30 days and were charged the full $200/month rate. Scam. They also advertised a drive-up accessible unit in the pictures, which was a huge reason my husband picked this one (booked online). When he arrived and found the unit, it was within a maze inside the facility. ... Read more
    Carly R. - 20 March 2025
    Kyler P. - 26 February 2025
    David is the guy who helped me out. He had no problem explaining everything and working out prices, very friendly and helpful. 10/10 would recommend. Prices and staff both very helpful and fair. Can’t say enough good things about this place. ... Read more
    Trenton “. - 21 December 2024

    About this facility

    Located at 175 Freedom Way, this Pinnacle Storage facility in Jacksonville, NC, offers a range of storage options with small, medium, and large units to fit your needs. Whether you're decluttering your home or need extra space during a move, this facility provides climate-controlled units, an excellent feature for protecting your items from the area's humid climate and temperature fluctuations.

    This facility ensures convenience with first-floor access and indoor units, making it easy to move items in and out. For those needing extra security, the property is equipped with security cameras, a gated entry, and the presence of an onsite manager. Onsite parking is available, making it a great choice for vehicle storage needs. For added flexibility, the facility offers contactless renting and accepts online payments, making the process simple and hassle-free.

    With truck rentals and moving supplies available onsite, this Pinnacle Storage facility is well-suited for residents and businesses in Jacksonville seeking a secure, convenient, and user-friendly storage solution.

    Price comparison

    See how this facility's unit prices compare to others in Piney Green, broken down by size.

    Small $132/mo
    Location minimum Location maximum
    $26/mo $165/mo

    Location & walkability

    This storage facility is in an area with moderate walkability and some public transit options. A personal vehicle may be needed for certain trips.

    37

    out of 100

    Walk Score

    Car-Dependent

    Most errands require a car

    58

    out of 100

    Bike Score

    Bikeable

    Some bike infrastructure

    Walk Score®: 37, Bike Score®: 58

    Neighborhood highlights

    Located near shopping, car wash stations, and other local conveniences, this storage facility helps you make the most of every visit.

    • Hokkaido Restaurant

      Food & Drinks 0.04 miles

    • Mi Cabana

      Food & Drinks 0.07 miles

    • Food Lion

      Grocery Stores 0.08 miles

    • Supreme Buffet Hibachi Grill

      Food & Drinks 0.1 miles

    • Sonic

      Food & Drinks 0.12 miles

    • Navy Federal Credit Union

      Services 0.12 miles

    • Liberty Auto Spa

      Services 0.13 miles

    • Taco Bell

      Food & Drinks 0.13 miles

    • Kangaroo Express

      Grocery Stores 0.17 miles

    Frequently Asked Questions

    The right storage unit size depends on what you plan to store and how much space you need to move around your items.

    5x5 or 5x10 units are great for smaller loads, such as chairs, lamps, small furniture pieces, boxes, books, and documents.

    10x10 or 10x15 units work well for larger furniture, bicycles, appliances, and the contents of a small apartment.

    10x20 or 10x30 units can typically fit the contents of a three-bedroom home, including large furniture and multiple appliances.

    If you’re unsure which size is best, a unit size calculator can help estimate the right fit based on the items you’re planning to store – helping you avoid paying for more space than you need.

    Climate-controlled storage units maintain consistent temperature and humidity levels, helping protect items from damage caused by heat, cold, or excess moisture.

    You may want climate control if you’re storing items that can be sensitive to temperature changes, such as furniture, clothing, appliances, paperwork, photographs, artwork, electronics, or wood and leather goods. These units are especially useful for long-term storage or in areas with hot summers, cold winters, or high humidity.

    If you’re storing durable items like tools or outdoor gear, a standard unit may be sufficient. When in doubt, climate control offers added protection and peace of mind.

    The facility at 175 Freedom Way is accessible during regular access hours, typically Mon-Fri: 9 a.m. - 5 p.m., Sat-Sun: 9 a.m. - 4 p.m. Office hours and gate access times may differ, so it’s a good idea to check the facility’s posted schedule before your visit.

    To open your storage unit door, start by unlocking it, whether it uses a traditional padlock or a Bluetooth-enabled smart lock. Once unlocked, grab the bottom handle and lift or pull up the roll-up door until it’s fully open.

    If you’re using the unit for the first time, make sure the lock is properly removed before opening the door to avoid damage.

    Security helps protect your belongings while they’re in storage and gives you peace of mind between visits. Many self storage facilities use a combination of features such as video surveillance, gated access, on-site management, and well-lit premises to help deter unauthorized access.

    At Pinnacle Storage - 175 Freedom Way, available security amenities may include Security Camera, Gate, Onsite Manager, designed to help keep your items protected.

    Yes, most standard vehicles can be stored in self storage units. A 10x20 unit typically provides enough space for a car, while outdoor or designated parking areas may be available for larger vehicles.

    For safety reasons, most self storage facilities restrict certain items. These commonly include:

    • Hazardous, flammable, or toxic materials
    • Perishable food
    • Live plants or animals
    • Cash, firearms, or irreplaceable valuables

    Always check with the facility at 175 Freedom Way for specific restrictions and recommendations.

    Storage units for rent – StorageCafe
    Contact this property now:
    (910) 577-7767