Extra Space Storage - 2788 Charlotte Hwy, Mooresville, NC 28117

4.4/5 - 105 Reviews
Location:
2788 Charlotte Hwy, Mooresville, NC 28117
Office hours:
  • Mon-Tue: 9:30 a.m. - 6 p.m.
  • Thu-Fri: 9:30 a.m. - 6 p.m.
  • Sat: 9 a.m. - 5:30 p.m.

Extra Space Storage - 2788 Charlotte Hwy, Mooresville, NC 28117

  • Drive-Up Access

    Drive directly up to your unit for easy loading and unloading

  • Retail Available

    Moving and packing supplies available for purchase on-site

  • Onsite Manager

    On-site staff available to assist with property needs

    Not sure which size you need? Check our size guide to find the perfect fit.
    10x5 Self Storage 50 Sq. Ft.
    $52/mo
    5x10 Self Storage 50 Sq. Ft.
    $52/mo
    10x15 Self Storage 150 Sq. Ft.
    $132/mo
    10x10 Self Storage 100 Sq. Ft.
    $95/mo
    30x30 Vehicle 900 Sq. Ft.
    Drive-up Access Parking RV Storage
    $579/mo
    20x10 Self Storage 200 Sq. Ft.
    $167/mo
    10x40 Self Storage 400 Sq. Ft.
    $301/mo
    10x30 Self Storage 300 Sq. Ft.
    $238/mo
    10x30 Vehicle 300 Sq. Ft.
    Drive-up Access Parking RV Storage
    $238/mo
    10x25 Vehicle 250 Sq. Ft.
    Parking RV Storage
    $84/mo
    10x20 Self Storage 200 Sq. Ft.
    $167/mo
    10x20 Vehicle 200 Sq. Ft.
    Car Storage Drive-up Access Parking
    $167/mo
    No units are currently available.

    Amenities & features

    • Drive-Up Access
    • Retail Available
    • Onsite Manager
    • Contactless Renting
    • Security Camera
    • Gate
    • Parking
    • Credit Cards Accepted
    • Online Payment
    • RV Storage

    Customer reviews

    4.4/5
    Average rating
    105
    Number of reviews

    Read some helpful reviews of Extra Space Storage, shared by real renters with genuine experiences and honest opinions.

    Renee - 1 June 2026
    Used this place for 3 years and the fees go up every month. When a company purchase them the standing customers do not get the option to have the lower online rates. Once we moved our stuff out they kept billing us and we had to go to the bank to stop it after requesting that they stop billing and refund. Worst company around. Started at $65 a month ended at $219 month nothing changed but the company name. Unit never got bigger, never had power, was not climate controlled. Beware of the rude lady that want answer the phone and might call you back two weeks later. ... Read more
    Martha H. - 22 January 2026
    Online process was simple and easy. Front office lady was sweet and did not hesitate to help do a return on the unopen lock they provided that I did not need. Very professional. Storage unit clean and easy access. ... Read more
    renee y. - 22 January 2026
    I had a great experience at ExtraSpace Storage. Jess and McKinsey were professional, friendly, and efficient—making the rental process quick and easy. The facility was clean, secure, and well-maintained. Highly recommend working with Jess and McKinsey if you need storage. ... Read more
    Erich H. - 9 January 2026
    I just want to say that Libby and Mackenzi are amazing and outstanding employees. Libby went above and beyond to fix an issue. Libby rented us a unit on Tuesday . There a little mishap with our rental. Libby took the time to follow up and call us back and fix everything. I cant say thank you enough. We arrived back today and absolutely wow !! Mackenzi was working and what awesome customer service. Libby and Mackenzi absolutely go the extra mile . They are very nice and made is feel right at home . Thank you again ... Read more
    Tonya J. - 28 September 2025
    As a loyal customer over the past few years, I am writing to provide feedback during this period of change in ownership. Unfortunately, I have found that communication and follow-up skills within the company are generally subpar. However, I recently had the pleasure of interacting with Stephanie at your Mooresville location, and she demonstrated exceptional professionalism. Stephanie is the only representative who has consistently followed up and delivered on her commitments. I have experienced numerous instances of unreturned emails and phone calls, but Stephanie promptly addressed my inquiries, provided solutions, and maintained open communication. Her friendly, patient, and understanding demeanor is commendable. Rather than solely focusing on negative experiences, I wanted to acknowledge Stephanie's outstanding performance. As a sales management professional, I can confidently attest that Stephanie is a valuable asset to your company. Her ability to handle escalated situations and provide timely solutions warrants recognition. She deserves consideration for a raise and promotion. Thank you, Stephanie, for significantly enhancing my experience and resolving my storage unit issues. I sincerely appreciate your dedication. ... Read more
    Chasity N. - 19 September 2025
    Bob W. - 15 September 2025
    Michael K. - 29 August 2025
    Candyce - 22 August 2025
    Sign up was easy but when I needed to do move out. I couldn’t get anyone on the phone. I Called for two wks. Went by there 5 times during business hours. Doors were locked and no one inside. They lock the gates at ten pm as well which can be inconvenient depending on when you need in there. All in all I would not rent there again. Not professional ... Read more
    April C. - 5 August 2025
    My storage unit at safe nest is clean and area is kept clean and free of debris. Special shout-out toMs. Jessica and Mr. Ryan who went above and beyond to help me with me o gaining storage unit. Definitely recommend their business. ... Read more
    Retha G. - 21 May 2024
    Can’t cancel my unit! I have called 4 times and emailed multiple times in the last 2 weeks and cannot get a single call back. While the customer service team is helpful, they say it on the manager who will not answer. Will be filing a BBB claim since I’m at a loss of what else to do. ... Read more
    Macy K. - 8 May 2024
    Needed a couple parking spaces for trailers but one of the spots I chose made it tough to remove the trailer from the hitch. The manager had no issues allowing me to find a more suitable spot and switched everything over. When initially setting up, I had the audacity to arrive 10 minutes before closing but Brie was super friendly and helpful. We were done in time for Brie to close on time. Brie's customer service is everything! ... Read more
    Calvin M. - 8 August 2023
    Very very nice people, extremely understanding when I had to pay alittle late, due to money issues. They didn’t hassle me or give me a hard time, they gave the courtesy “reminder calls” simply because it’s required for them to by their company, but it wasn’t relentless by no means. I appreciate a business who seems to have heart and empathizes with their customers. I would recommend this storage business to any body I know, which says a lot because I’ve used many. ... Read more
    Brittany S. - 28 June 2023
    The woman working the front desk was extremely nice and very knowledgeable when I went to pick up my u haul. Thankfully she recommended the insurance to me as we had a bit of a storm and a large branch hit the truck causing a small amount of damage but we didn't have to do pay anything extra and it was all resolved when truck was turned in. Would use again if I needed another uhaul. ... Read more
    Gregory L. - 11 April 2022

    About this facility

    Located at 2788 Charlotte Hwy in Mooresville, NC, this Extra Space Storage facility offers a range of storage solutions with small, medium, and large units to fit diverse needs. Positioned conveniently in a growing and family-friendly area of Mooresville, this facility is an excellent choice for residents and businesses looking to declutter or store items during a move.

    This facility stands out with drive-up access, which simplifies loading and unloading, and parking options that can accommodate vehicles of various sizes. For those needing long-term vehicle storage, the facility also provides RV storage. Security is a priority here, with security cameras monitoring the premises and an onsite manager adding an extra layer of assurance. The gated access ensures that only authorized individuals can enter.

    Customers will appreciate the convenience of contactless renting, as well as the ability to manage accounts with online payment options. With moving supplies retail available onsite, this facility is an excellent option for those transitioning to or from the area. Its combination of features makes it ideal for families, outdoor enthusiasts, and business owners in Mooresville looking for secure, flexible storage solutions.

    Price comparison

    See how this facility's unit prices compare to others in Mooresville, broken down by size.

    Small $52/mo
    Location minimum Location maximum
    $7/mo $147/mo
    Medium $114/mo
    Location minimum Location maximum
    $25/mo $288/mo
    Large $243/mo
    Location minimum Location maximum
    $54/mo $882/mo

    Location & walkability

    This storage facility is in an area with moderate walkability and some public transit options. A personal vehicle may be needed for certain trips.

    35

    out of 100

    Walk Score

    Car-Dependent

    Most errands require a car

    33

    out of 100

    Bike Score

    Somewhat Bikeable

    Minimal bike infrastructure

    Walk Score®: 35, Bike Score®: 33

    Neighborhood highlights

    Located near shopping, car wash stations, and other local conveniences, this storage facility helps you make the most of every visit.

    • I Bambini

      Food & Drinks 0.06 miles

    • Papa John's

      Food & Drinks 0.08 miles

    • American Automotive Group

      Shopping 0.08 miles

    • Rushco Markets

      Grocery Stores 0.13 miles

    • BP

      Services 0.13 miles

    • Pro Shine Car Wash

      Services 0.16 miles

    • ALDI

      Grocery Stores 0.52 miles

    • Enterprise

      Services 0.53 miles

    • Little Caesars

      Food & Drinks 0.54 miles

    Frequently Asked Questions

    The right storage unit size depends on what you plan to store and how much space you need to move around your items.

    5x5 or 5x10 units are great for smaller loads, such as chairs, lamps, small furniture pieces, boxes, books, and documents.

    10x10 or 10x15 units work well for larger furniture, bicycles, appliances, and the contents of a small apartment.

    10x20 or 10x30 units can typically fit the contents of a three-bedroom home, including large furniture and multiple appliances.

    If you’re unsure which size is best, a unit size calculator can help estimate the right fit based on the items you’re planning to store – helping you avoid paying for more space than you need.

    The facility at 2788 Charlotte Hwy is accessible during regular access hours, typically Mon-Tue: 9:30 a.m. - 6 p.m., Thu-Fri: 9:30 a.m. - 6 p.m., Sat: 9 a.m. - 5:30 p.m. Office hours and gate access times may differ, so it’s a good idea to check the facility’s posted schedule before your visit.

    To open your storage unit door, start by unlocking it, whether it uses a traditional padlock or a Bluetooth-enabled smart lock. Once unlocked, grab the bottom handle and lift or pull up the roll-up door until it’s fully open.

    If you’re using the unit for the first time, make sure the lock is properly removed before opening the door to avoid damage.

    Security helps protect your belongings while they’re in storage and gives you peace of mind between visits. Many self storage facilities use a combination of features such as video surveillance, gated access, on-site management, and well-lit premises to help deter unauthorized access.

    At Extra Space Storage - 2788 Charlotte Hwy, available security amenities may include Security Camera, Gate, Onsite Manager, designed to help keep your items protected.

    Yes, most standard vehicles can be stored in self storage units. A 10x20 unit typically provides enough space for a car, while outdoor or designated parking areas may be available for larger vehicles.

    For safety reasons, most self storage facilities restrict certain items. These commonly include:

    • Hazardous, flammable, or toxic materials
    • Perishable food
    • Live plants or animals
    • Cash, firearms, or irreplaceable valuables

    Always check with the facility at 2788 Charlotte Hwy for specific restrictions and recommendations.

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