Skip to main content

Extra Space Storage - 6401 Town Center Drive, Raleigh, NC 27616

4.8/5 - 630 Reviews
Location:
6401 Town Center Drive, Raleigh, NC 27616
Office hours:
24/7 ACCESS
  • Mon-Fri: 9:30 a.m. - 6 p.m.
  • Sat: 9 a.m. - 5:30 p.m.
24/7 ACCESS

Extra Space Storage - 6401 Town Center Drive, Raleigh, NC 27616

  • Climate-Controlled

    Protect belongings from temperature changes and humidity

  • Indoor

    Units are located indoors for added protection and convenience

  • 24 hour access

    Access your unit any time, day or night, when available

    Not sure which size you need? Check our size guide to find the perfect fit.
    10x9 Self Storage 90 Sq. Ft.
    Alarm Climate Controlled
    $77/mo
    10x8 Self Storage 80 Sq. Ft.
    Climate-Controlled First Floor Access
    $95/mo
    10x7 Self Storage 70 Sq. Ft.
    Climate-Controlled First Floor Access
    $65/mo
    10x5 Self Storage 50 Sq. Ft.
    Climate-Controlled First Floor Access
    $47/mo
    10x5 Self Storage 50 Sq. Ft.
    Alarm Climate Controlled
    $39/mo
    10x4 Self Storage 40 Sq. Ft.
    Alarm Climate Controlled
    $76/mo
    10x4 Self Storage 40 Sq. Ft.
    Climate-Controlled First Floor Access
    $69/mo
    5x15 Self Storage 75 Sq. Ft.
    Alarm Climate Controlled
    $76/mo
    5x7 Self Storage 35 Sq. Ft.
    Climate-Controlled First Floor Access
    $76/mo
    5x4 Self Storage 20 Sq. Ft.
    Climate-Controlled First Floor Access
    $69/mo
    5x4 Self Storage 20 Sq. Ft.
    Alarm Climate Controlled
    $29/mo
    10x18 Self Storage 180 Sq. Ft.
    Alarm Climate Controlled
    $307/mo
    10x15 Self Storage 150 Sq. Ft.
    Climate-Controlled First Floor Access
    $108/mo
    10x15 Self Storage 150 Sq. Ft.
    Alarm Climate Controlled
    $100/mo
    10x15 Vehicle 150 Sq. Ft.
    Car Storage Parking
    $75/mo
    10x14 Self Storage 140 Sq. Ft.
    Alarm Climate Controlled
    $109/mo
    10x14 Self Storage 140 Sq. Ft.
    Climate-Controlled First Floor Access
    $103/mo
    10x10 Self Storage 100 Sq. Ft.
    Climate-Controlled First Floor Access
    $84/mo
    10x30 Self Storage 300 Sq. Ft.
    Climate-Controlled First Floor Access
    $303/mo
    10x28 Self Storage 280 Sq. Ft.
    Climate-Controlled First Floor Access
    $295/mo
    10x25 Self Storage 250 Sq. Ft.
    Climate-Controlled First Floor Access
    $231/mo
    10x20 Vehicle 200 Sq. Ft.
    Car Storage Parking
    $80/mo

    Amenities & features

    • Climate-Controlled
    • Indoor
    • 24 hour access
    • Drive-Up Access
    • Retail Available
    • Onsite Manager
    • Contactless Renting
    • Security Camera
    • Parking
    • Credit Cards Accepted
    • First Floor Access
    • Multi-Level Storage
    • Online Payment
    • RV Storage

    Customer reviews

    4.8/5
    Average rating
    630
    Number of reviews

    Read some helpful reviews of Extra Space Storage, 6401 Town Center Drive, Raleigh, NC 27616, shared by real renters with genuine experiences and honest opinions.

    Great customer service. The young lady at the desk was able to find what my family needed in short notice, and was very helpful from the first call, to in-person. Updated: just wanted to update and give praise to the young lady at the front. Adrian is managing the location by herself and is doing a great job. Doesn’t let small matters stress her and still provides great service. I’d recommend this place, but please be patient as it’s 1 manager here. ... Read more
    Mary G. - 13 October 2026
    I moved items into this US Storage Centers location on 9/7, and unfortunately my experience has been extremely disappointing from day one. The front door—which is supposed to be secured by an access code—has been broken, off its hinge, and completely open to the public for three days now. This is a major security concern, especially for a facility where customers are paying specifically for safe, controlled access to their belongings. I emailed and called about the issues, yet staff claimed they “didn’t receive” my email, and I still haven’t been given any clear timeline for when the door will be repaired. It’s unacceptable for a storage facility to leave the main entrance unsecured for this long, and had I known these basic facility issues were happening, I absolutely would have leased elsewhere. At minimum, customers should be discounted for the days the building has been left unsecured. This location needs to take responsibility and address these issues promptly. We’re off to a terrible start. ... Read more
    Taylar G. - 9 September 2026
    Very friendly and helpful staff. Took the time to show us two units and we chose the larger of both. Explain everything and we watched a video going over the storage policy. We’re very content with this facility. Clean, well secured. ... Read more
    Eddie M. - 7 July 2026
    The agents on site were very helpful and polite. I was able to view my intended unit and left with all my questions answered and lease signed. I believe their names were D'lijah and Kera. US Storage should be proud to have these two employees to represent the company. ... Read more
    J - 10 June 2026
    Adrienne consistently demonstrates exceptional interpersonal skills. She excels at “situational empathy”, recognizing that many customers are under stress. The storage industry often involves sensitive billing issues or gate access frustration in which Adrienne handles these with a calm, professional demeanor. She’s definitely a great asset to this location. ... Read more
    Regenia N. - 10 April 2026
    obey E. - 2 March 2026
    Apurva G. - 16 January 2026
    Out of a handful of times that I’ve needed a storage unit. This was the best by far Kerri So compassionate understanding took the time to make sure I understood everything the place was always clean The Office was inviting, so professional nowadays is hard to come by. Great customer service like this thank you to both ladies if I could, I would give you 10 stars ... Read more
    Gerial S. - 13 January 2026
    Jekera the property manager is AMAZING!!!! She is willing to go above and beyond to help you with your needs. I have never received such great customer service like this before. I highly recommend contacting her for assistance. PS - I never leave reviews so you know this was very impactful! Thank you so much for your help! ... Read more
    Becky D. - 28 September 2025
    Jenn J. - 19 September 2025
    The management team at the US Storage on Capital Blvd displays an ongoing lack of professionalism, courtesy, and communication skills. The manager at this location is extremely rude and dismissive, making it clear that customer service is not a priority. A recent incident highlighted this poor behavior. The bathrooms were out of order, and no one bothered to notify customers. When I asked the manager if we were informed, she bluntly said “no.” When I followed up and asked which bathrooms she uses, she stated that she uses the hotel behind the facility. Her dismissive tone and lack of concern for the inconvenience to paying customers were unacceptable. Basic communication and respect go a long way, and unfortunately, this location fails on both. I am requesting to speak directly with her supervisor to report her unprofessional behavior. ... Read more
    ShaRhonda S. - 17 September 2025
    Brittany P. - 24 July 2025
    Ann M. - 24 June 2025
    Great service, and reasonably priced. Jason and crew were amazing, knowledgeable and very time efficient. They were able to stop at 3 different locations including our grandsons, storage unit, and our daughter's new apartment without extra cost. ... Read more
    Jana R. - 2 April 2025
    Curtis M. - 22 March 2025
    Great pricing and very clean. We’re moving from U-Haul because it was so unsafe and they would never come open loading doors. Here, even though it’s not 24 hours, the loading zone is so much better (even a car can come up) and open!! Thank you also for the greatest customer service!!! ... Read more
    Kimberly D. - 5 March 2025
    If I could give zero stars, I would! Whatever you do, do not consider this storage; they are rip-offs with no compassion. I was late on a payment due to financial difficulties. I explained to the district manager that my father has congestive heart failure and that I am going through a difficult time this month. I would like to remind you that I paid my monthly bill on time. Every month, I spoke with the manager, who is very nice, but she was not present today because she was on vacation. A new employer was present, and she contacted the district manager. I explained my situation and asked, "Could you please get my Christmas tree out so that I can spend my last Christmas with my father?" I would already made arrangements and discussed payment with the manager. The district manager hung up on teams regarding the new employer and contacted another manager, Johnnie Sharp, who was rude and vengeful. I asked him, "Could he please let me get the Christmas tree out?" I explained that the unit had increased twice in less than six months and that I was unable to pay on the first due to financial hardship. He stated that "everyone goes through hardship and that this is our policy. than he said to the new employer, Don't ever call the district manager before calling me. Remind you she didn't know. She was instructed to call the district manager for the customer. When I saw his behavior toward the employee, I knew he was not a good leader. I plan to follow up with the secretary of state and the media. Why be in the community for business if you lack professionalism and treat customers poorly? The storage rent went up twice in months.Johnny Sharp is rude and heartless. I can't believe he stated everyone has hardship Basically, I am not the only policy. I went to BBB, and they have a grade F for no response to complaints. than why put business in the community and rip people off? Stay away from this storage. I will be reporting this business to the Secretary of State; if you have to deal with a cold-hearted manager, Johnnie Sharp, avoid this business. Someone from corporate need to follow up ... Read more
    Tamara Y. - 24 December 2024
    I was recommended to this storage company by my father who also uses them. The online process was simple and efficient. Iyana did a wonderful job assisting me and another customer before me. She even stayed a little after hours to make sure I was able to get into the gate and to my space. The units were well maintained and clean with the nice barrel drum locks on the doors. The website should make it more clear what locks they specifically use with visuals cause I thought it was a different type of lock at first. overall I had an excellent move in experience. ... Read more
    Desiree F. - 15 July 2024

    About this facility

    Located at 6401 Town Center Drive, this Extra Space Storage facility offers a wide range of unit sizes, including small, medium, and large, to cater to various storage needs. Whether you’re decluttering your home, storing seasonal items, or need space during a move, this facility provides flexible options to suit you.

    The climate-controlled units are ideal for protecting your belongings from Raleigh’s humid summers and fluctuating temperatures. For added convenience, the facility offers drive-up access, indoor storage, and first-floor access, making loading and unloading hassle-free. The property also features multi-level storage and RV storage, addressing both residential and recreational storage needs. Enhanced security measures, including unit alarms, security cameras, and an onsite manager, ensure peace of mind while your items are stored.

    With 24-hour access, contactless renting, and the ability to manage payments online, this facility offers unmatched accessibility and convenience. Moving supplies are also available for purchase on-site, adding another layer of support. Perfect for households, small businesses, or RV owners in Raleigh, this Extra Space Storage facility combines practical amenities with security to provide a trusted storage solution.

    Price comparison

    See how this facility's unit prices compare to others in Raleigh, broken down by size.

    Small $65/mo
    Location minimum Location maximum
    $14/mo $455/mo
    Medium $127/mo
    Location minimum Location maximum
    $63/mo $444/mo
    Large $227/mo
    Location minimum Location maximum
    $68/mo $1716/mo

    Location & walkability

    This storage facility is in an area with moderate walkability and some public transit options. A personal vehicle may be needed for certain trips.

    51

    out of 100

    Walk Score

    Somewhat Walkable

    Some errands can be accomplished on foot

    39

    out of 100

    Transit Score

    Some Transit

    A few nearby public transportation options

    45

    out of 100

    Bike Score

    Somewhat Bikeable

    Minimal bike infrastructure

    Walk Score®: 51, Transit Score®: 39, Bike Score®: 45

    Neighborhood highlights

    Located near shopping, car wash stations, and other local conveniences, this storage facility helps you make the most of every visit.

    • State Employees Credit Union

      Services 0.04 miles

    • Candy Apples By K

      Shopping 0.06 miles

    • Wayback Burgers

      Food & Drinks 0.07 miles

    • ABC

      Shopping 0.08 miles

    • Steves Place

      Food & Drinks 0.08 miles

    • Treasure Isle Jewelers

      Shopping 0.08 miles

    • Neuse Post Office

      Services 0.09 miles

    • Bonchon Chicken

      Food & Drinks 0.09 miles

    • Lane and Associates Family Dentistry

      Services 0.09 miles

    Frequently Asked Questions

    The right storage unit size depends on what you plan to store and how much space you need to move around your items.

    5x5 or 5x10 units are great for smaller loads, such as chairs, lamps, small furniture pieces, boxes, books, and documents.

    10x10 or 10x15 units work well for larger furniture, bicycles, appliances, and the contents of a small apartment.

    10x20 or 10x30 units can typically fit the contents of a three-bedroom home, including large furniture and multiple appliances.

    If you’re unsure which size is best, a unit size calculator can help estimate the right fit based on the items you’re planning to store – helping you avoid paying for more space than you need.

    Climate-controlled storage units maintain consistent temperature and humidity levels, helping protect items from damage caused by heat, cold, or excess moisture.

    You may want climate control if you’re storing items that can be sensitive to temperature changes, such as furniture, clothing, appliances, paperwork, photographs, artwork, electronics, or wood and leather goods. These units are especially useful for long-term storage or in areas with hot summers, cold winters, or high humidity.

    If you’re storing durable items like tools or outdoor gear, a standard unit may be sufficient. When in doubt, climate control offers added protection and peace of mind.

    The facility at 6401 Town Center Drive offers 24/7 access, allowing you to visit your unit at your convenience.

    To open your storage unit door, start by unlocking it, whether it uses a traditional padlock or a Bluetooth-enabled smart lock. Once unlocked, grab the bottom handle and lift or pull up the roll-up door until it’s fully open.

    If you’re using the unit for the first time, make sure the lock is properly removed before opening the door to avoid damage.

    Security helps protect your belongings while they’re in storage and gives you peace of mind between visits. Many self storage facilities use a combination of features such as video surveillance, gated access, on-site management, and well-lit premises to help deter unauthorized access.

    At Extra Space Storage - 6401 Town Center Drive, available security amenities may include Security Camera, Onsite Manager, designed to help keep your items protected.

    Yes, most standard vehicles can be stored in self storage units. A 10x20 unit typically provides enough space for a car, while outdoor or designated parking areas may be available for larger vehicles.

    For safety reasons, most self storage facilities restrict certain items. These commonly include:

    • Hazardous, flammable, or toxic materials
    • Perishable food
    • Live plants or animals
    • Cash, firearms, or irreplaceable valuables

    Always check with the facility at 6401 Town Center Drive for specific restrictions and recommendations.

    Storage units for rent – StorageCafe
    Contact this property now: