Public Storage - 4920 Capital Blvd, Raleigh, NC 27616

4.8/5 - 514 Reviews
Location:
4920 Capital Blvd, Raleigh, NC 27616
Office hours:
  • Mon-Sun: 6 a.m. - 9 p.m.

Public Storage - 4920 Capital Blvd, Raleigh, NC 27616

  • Climate-Controlled

    Protect belongings from temperature changes and humidity

  • Indoor

    Units are located indoors for added protection and convenience

  • Drive-Up Access

    Drive directly up to your unit for easy loading and unloading

    Not sure which size you need? Check our size guide to find the perfect fit.
    5x10 Self Storage 50 Sq. Ft.
    Climate-Controlled Elevator Swing
    $76/mo
    5x10 Self Storage 50 Sq. Ft.
    Elevator Access Swing First Floor Access
    $75/mo
    5x5 Self Storage 25 Sq. Ft.
    Climate-Controlled Swing First Floor Access
    $67/mo
    5x5 Self Storage 25 Sq. Ft.
    Elevator Access Swing First Floor Access
    $58/mo
    10x15 Self Storage 150 Sq. Ft.
    Roll-Up Drive-up Access First Floor Access Outdoor Access
    $189/mo
    10x10 Self Storage 100 Sq. Ft.
    Roll-Up Drive-up Access First Floor Access Outdoor Access
    $159/mo
    10x30 Vehicle 300 Sq. Ft.
    Boat Storage Roll-Up Drive-up Access Outdoor Access Parking RV Storage
    $250/mo
    10x20 Self Storage 200 Sq. Ft.
    Climate-Controlled Roll-Up First Floor Access
    $257/mo
    10x20 Vehicle 200 Sq. Ft.
    Car Storage Roll-Up Drive-up Access Outdoor Access Parking
    $192/mo
    No units are currently available.

    Amenities & features

    • Climate-Controlled
    • Indoor
    • Drive-Up Access
    • Retail Available
    • Onsite Manager
    • Contactless Renting
    • Security Camera
    • Gate
    • Parking
    • Credit Cards Accepted
    • Elevators
    • First Floor Access
    • Multi-Level Storage
    • Online Payment
    • RV Storage

    Customer reviews

    4.8/5
    Average rating
    514
    Number of reviews

    Read some helpful reviews of Public Storage, shared by real renters with genuine experiences and honest opinions.

    Mindy H. - 17 June 2026
    Wesley S. - 30 January 2026
    Manager Candy is very dismissive. The door to get into the building was not working and she was not friendly when I approached her for help. Also, After noticing the same bugs in the hallways after multiple visits to my storage, I brought it to her attention and nicely asked if the units were on a schedule to be cleaned and/or monitored for pest control. Her response was “I’ve been gone for a week. I’ll get around to it when I can” in a dismissive tone. I feel like there could be better customer service and cleanliness especially with my rate randomly increasing out of no where. Other than that I have no complaints with the service I’ve received from this storage company. ... Read more
    Tyra G. - 17 October 2025
    ????? Fantastic Help from Candy! I recently rented a unit at this Public Storage location and had the pleasure of being assisted by Candy. Her customer service was truly outstanding. She was not only knowledgeable and professional in explaining the options and process but also genuinely kind and patient with all my questions. She went above and beyond to ensure I found the perfect unit for my needs. The entire experience was positive because of her help. This facility is lucky to have such a wonderful employee! ... Read more
    Mimi Q. - 22 August 2025
    This is the most horrible company I have ever had to come across. The first day I rented my space in May the screws in the door came apart and left my door open half way thru. I immediately informed them. I was told they would put in a maintenance request for it to be fixed. A month later the door still was not fixed. I was calling and calling everyday and no answer. I finally caught them one evening before they left and was told maintenance tried to put the screws back in the door but it didn’t work and the entire door had to be replaced. It is now August 4th and my door is still not fixed. I have called several times and went up to the location several times to keep getting the same story being told over and over again. The request has been submitted. Everybody keeps telling me we will give you a call to let you know what is going on. No one ever calls. I have tried contacting the district manager and no response. From what I was told is the door was broke before it was rented and they replaced the screws. My concern is everytime I lift the door up and back down it’s comes apart even more. God forbid I get hurt while doing this. I have requested a credit because it has been 4 months literally since my door has been broken and nothing has been done. I refuse to keep paying for a broken unit. I will continue to write bad reviews until something is done. Take my advice do not rent from them. ... Read more
    Treva N. - 4 August 2025
    They will tell you one price during your rental and two months later they will up the price on you without ever telling you and call it “marketing”. Don’t rent here. They want your money and make you pay way more than you signed for all the while they don’t help you with nothing cause you the one that is having to move in or out your things even when you physically can’t sometimes. ... Read more
    Karina S. - 29 July 2025
    I rented a parking spot for a work van. When I returned to the storage unit on May 1st I found another vehicle parked in my spot. Similar issues had occurred previously but were ablue to be resolved quickly. On May 1st however, I was told the person who parked on my spot was out of the country and there was NOTHING they could do. I was told to "just find another parking space and use it". I did not rent just any space, and wanted MY space. I informed them that I would have to discontinue renting from them since I could not access my space, and I did. I received a statement saying I owed ZERO dollars and I went on my way. Three days later, they tried, in vane to charge my credit card for the rental fee. MY credit card company declined the transaction as "bank fraud' and I thought that was the end of it. Last night I received an email from a collection company. My credit card company already determined this was attempted bank fraud' on by Public Storage. I guess I will have to seek a legal remedy to get them to stop harassing me. It is a low quality, terribly run, unprofessional company and I will NEVER waste my time, money, and energy renting from them ever again. I have now had to elevate my issue to the Attorney Generals Office of NC as Public Storage has contacted a collection agency to try and obtain the money My bank declined to allow them to get due to them determining that the transaction was bank fraud' and disallowed it. ... Read more
    John K. - 19 July 2025
    mis o. - 1 April 2025
    Kandy violated my privacy by using a key to open the bathroom after I clearly locked it behind me. Police talking about “it was an accident, no crime” during business hours sir ok … now she’s nowhere to be found to make a police report lol ... Read more
    Carlos S. - 27 February 2025
    She provided amazing service. With clarity she explained everything to me. We need more people in America like her that provides excellent customer service if I could give her 10 stars I would. Thank you again ... Read more
    Mike L. - 15 December 2024
    The receptionist on 30/11/24 was not let me in to use service here the storage and lied that it closed at 5pm but the website did said it close 5:30pm. This is so disappointed that you guys have so many branches but cannot control the right. If this is the discrimination then please check on your employee and verify the customer’s right for retraining your employee purposes. ... Read more
    Isaree K. - 30 November 2024
    AJ D. - 29 November 2024

    About this facility

    Located conveniently at 4920 Capital Blvd in Raleigh, NC, this Public Storage facility offers small units ideal for personal items, seasonal gear, or other compact storage needs. With its multi-level storage design, the facility optimizes space while ensuring accessibility for customers.

    This facility stands out with its climate-controlled units, especially useful in Raleigh's humid summers, as they help protect delicate items like electronics, documents, and furniture. Customers can also benefit from indoor access and drive-up access, providing flexibility when loading or unloading items. Enhanced security camera coverage, a gated perimeter, and the presence of an onsite manager contribute to a secure environment for stored belongings. For vehicle owners, parking spaces are available for added convenience.

    The facility supports modern conveniences like contactless renting and online payment, streamlining the storage process. A retail area onsite provides essential moving supplies, making this Public Storage facility a practical choice for individuals and families in Raleigh.

    Price comparison

    See how this facility's unit prices compare to others in Raleigh, broken down by size.

    Small $69/mo
    Location minimum Location maximum
    $18/mo $275/mo
    Medium $174/mo
    Location minimum Location maximum
    $53/mo $498/mo
    Large $233/mo
    Location minimum Location maximum
    $64/mo $1161/mo

    Location & walkability

    This storage facility is in a highly accessible area with excellent walkability and public transit options.

    60

    out of 100

    Walk Score

    Somewhat Walkable

    Some errands can be accomplished on foot

    43

    out of 100

    Transit Score

    Some Transit

    A few nearby public transportation options

    Walk Score®: 60, Transit Score®: 43

    Neighborhood highlights

    Located near shopping, car wash stations, and other local conveniences, this storage facility helps you make the most of every visit.

    • Capital Boulevard & Spring Forest Road

      Transportation 0.05 miles

    • Hugo's Express Car Wash

      Services 0.05 miles

    • Raleigh Pre-Owned

      Shopping 0.07 miles

    • Capital Ford

      Shopping 0.08 miles

    • Fifth Third Bank

      Services 0.08 miles

    • Bank of America

      Services 0.09 miles

    • AT&T

      Shopping 0.11 miles

    • The "Teach Me" Store

      Shopping 0.11 miles

    • Capital Boulevard & Spring Forest Road

      Transportation 0.11 miles

    Frequently Asked Questions

    The right storage unit size depends on what you plan to store and how much space you need to move around your items.

    5x5 or 5x10 units are great for smaller loads, such as chairs, lamps, small furniture pieces, boxes, books, and documents.

    10x10 or 10x15 units work well for larger furniture, bicycles, appliances, and the contents of a small apartment.

    10x20 or 10x30 units can typically fit the contents of a three-bedroom home, including large furniture and multiple appliances.

    If you’re unsure which size is best, a unit size calculator can help estimate the right fit based on the items you’re planning to store – helping you avoid paying for more space than you need.

    Climate-controlled storage units maintain consistent temperature and humidity levels, helping protect items from damage caused by heat, cold, or excess moisture.

    You may want climate control if you’re storing items that can be sensitive to temperature changes, such as furniture, clothing, appliances, paperwork, photographs, artwork, electronics, or wood and leather goods. These units are especially useful for long-term storage or in areas with hot summers, cold winters, or high humidity.

    If you’re storing durable items like tools or outdoor gear, a standard unit may be sufficient. When in doubt, climate control offers added protection and peace of mind.

    The facility at 4920 Capital Blvd is accessible during regular access hours, typically Mon-Sun: 6 a.m. - 9 p.m. Office hours and gate access times may differ, so it’s a good idea to check the facility’s posted schedule before your visit.

    To open your storage unit door, start by unlocking it, whether it uses a traditional padlock or a Bluetooth-enabled smart lock. Once unlocked, grab the bottom handle and lift or pull up the roll-up door until it’s fully open.

    If you’re using the unit for the first time, make sure the lock is properly removed before opening the door to avoid damage.

    Security helps protect your belongings while they’re in storage and gives you peace of mind between visits. Many self storage facilities use a combination of features such as video surveillance, gated access, on-site management, and well-lit premises to help deter unauthorized access.

    At Public Storage - 4920 Capital Blvd, available security amenities may include Security Camera, Gate, Onsite Manager, designed to help keep your items protected.

    Yes, most standard vehicles can be stored in self storage units. A 10x20 unit typically provides enough space for a car, while outdoor or designated parking areas may be available for larger vehicles.

    For safety reasons, most self storage facilities restrict certain items. These commonly include:

    • Hazardous, flammable, or toxic materials
    • Perishable food
    • Live plants or animals
    • Cash, firearms, or irreplaceable valuables

    Always check with the facility at 4920 Capital Blvd for specific restrictions and recommendations.

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