Public Storage - 625 Glenwood Avenue, Hillside, NJ 07205

4.7/5 - 1065 Reviews
Location:
625 Glenwood Avenue, Hillside, NJ 07205
Office hours:
  • Mon-Sun: 6 a.m. - 9 p.m.

Public Storage - 625 Glenwood Avenue, Hillside, NJ 07205

  • Climate-Controlled

    Protect belongings from temperature changes and humidity

  • Indoor

    Units are located indoors for added protection and convenience

  • Drive-Up Access

    Drive directly up to your unit for easy loading and unloading

    Not sure which size you need? Check our size guide to find the perfect fit.
    10x5 Self Storage 50 Sq. Ft.
    Climate-Controlled Elevator Roll-Up First Floor Access
    $107/mo
    8x5 Self Storage 40 Sq. Ft.
    Climate-Controlled Elevator Roll-Up First Floor Access
    $104/mo
    5x10 Self Storage 50 Sq. Ft.
    Climate-Controlled Roll-Up First Floor Access
    $110/mo
    5x10 Self Storage 50 Sq. Ft.
    Climate-Controlled Swing First Floor Access
    $109/mo
    5x10 Self Storage 50 Sq. Ft.
    Climate-Controlled Elevator Roll-Up
    $101/mo
    5x10 Self Storage 50 Sq. Ft.
    Climate-Controlled Elevator Swing
    $100/mo
    5x8 Self Storage 40 Sq. Ft.
    Climate-Controlled Elevator Roll-Up First Floor Access
    $100/mo
    5x8 Self Storage 40 Sq. Ft.
    Climate-Controlled Roll-Up First Floor Access
    $100/mo
    5x5 Self Storage 25 Sq. Ft.
    Climate-Controlled Roll-Up First Floor Access
    $80/mo
    5x5 Self Storage 25 Sq. Ft.
    Climate-Controlled Swing First Floor Access
    $78/mo
    5x5 Self Storage 25 Sq. Ft.
    Climate-Controlled Elevator Roll-Up
    $72 - $84/mo
    15x10 Self Storage 150 Sq. Ft.
    Climate-Controlled Elevator Roll-Up
    $232/mo
    10x15 Self Storage 150 Sq. Ft.
    Climate-Controlled Roll-Up First Floor Access
    $250/mo
    10x15 Self Storage 150 Sq. Ft.
    Climate-Controlled Elevator Roll-Up
    $222 - $260/mo
    10x13 Self Storage 130 Sq. Ft.
    Climate-Controlled Roll-Up First Floor Access
    $232/mo
    10x12 Self Storage 120 Sq. Ft.
    Climate-Controlled Elevator Roll-Up First Floor Access
    $198/mo
    10x12 Self Storage 120 Sq. Ft.
    Climate-Controlled Roll-Up First Floor Access
    $189/mo
    10x10 Self Storage 100 Sq. Ft.
    Climate-Controlled Roll-Up First Floor Access
    $180/mo
    10x10 Self Storage 100 Sq. Ft.
    Climate-Controlled Elevator Roll-Up
    $167 - $180/mo
    7.5x20 Self Storage 150 Sq. Ft.
    Climate-Controlled Elevator Roll-Up First Floor Access
    $250/mo
    10x20 Vehicle 200 Sq. Ft.
    Car Storage Roll-Up Drive-up Access Outdoor Access Parking
    $331/mo
    10x20 Self Storage 200 Sq. Ft.
    Climate-Controlled Elevator Roll-Up First Floor Access
    $316 - $332/mo
    No units are currently available.

    Amenities & features

    • Climate-Controlled
    • Indoor
    • Drive-Up Access
    • Retail Available
    • Onsite Manager
    • Contactless Renting
    • Security Camera
    • Gate
    • Parking
    • Credit Cards Accepted
    • Elevators
    • First Floor Access
    • Multi-Level Storage
    • Online Payment

    Customer reviews

    4.7/5
    Average rating
    1065
    Number of reviews

    Read some helpful reviews of Public Storage, shared by real renters with genuine experiences and honest opinions.

    ? 1 Star This was by far one of the worst customer service experiences I have ever had. While moving our belongings out of our unit, one of our mirrors accidentally broke. For safety reasons, we wanted to dispose of the broken mirror because we did not want anyone getting injured by loose pieces of glass. Instead of approaching us professionally or offering guidance on how to handle the situation, a staff member immediately confronted my husband and threatened us with a $1,000 fine. The fact that renters are apparently not allowed to use the facility’s trash cans is absurd enough, but the way it was communicated was even worse. We were treated as if we were doing something malicious when we were simply trying to safely dispose of broken glass and avoid someone getting hurt. Throughout our time here, the staff consistently came across as rude, hostile, and disrespectful. Nearly every interaction involved complaints, criticism, or someone looking for a reason to reprimand customers. There seems to be a complete lack of professionalism and basic courtesy. Paying customers deserve to be treated with respect, not threatened and intimidated. Based on our experience, I would strongly discourage anyone from renting a unit here. ... Read more
    Gaia B. - 21 June 2026
    I can’t say enough good things about my experience with Public Storage. Mari was absolutely amazing to work with. She was professional, patient, and made sure I understood all of my options before choosing a unit. Her positive attitude and willingness to help made the whole process quick and easy. The property was clean, organized, and felt very secure. It’s clear that customer satisfaction is a priority here. If you’re looking for storage and want excellent service, I highly recommend this location and appreciate all the help Mari provided. ... Read more
    Christine B. - 13 June 2026
    “Big thanks to Mari for providing such amazing customer service! She was professional, welcoming, and made sure everything was explained clearly. The facility is clean, organized, and easy to access. What stood out most was how helpful and friendly Mari was throughout the entire process. She made getting a storage unit quick and stress-free. I would definitely recommend this Public Storage location to anyone looking for a great storage experience!”???? I would definitely come back again thank you very much ... Read more
    Fred J. - 6 June 2026
    Angie and Mary provided outstanding customer service throughout my entire experience. I initially came in frustrated because I couldn’t access my storage unit and was considering taking my business elsewhere, but they completely turned the situation around. They were professional, courteous, patient, and answered every question thoroughly. Their positive attitude and willingness to help made me feel valued as a customer. Thanks to them, I left very satisfied and truly appreciative of the excellent service. Great staff and a very professionally run facility. Highly recommend! ... Read more
    T. R. - 14 May 2026
    I recently won a storage unit auction at this Hillside Public Storage. Once I won I realized I was going to need more time to clean it out so I decided to rent a space at the unit. I have rented many storage spaces in my time but I did not expect the customer service that I received at this branch. From the first day I spoke with Angie she was very polite and very helpful. The day I won I had to get to the storage unit before they shut. I had some issues with my car on the way there and I did not think I was going to make it, but I spoke with Angie, explained the situation and said I would get there as soon as possible. All she asked was that I call and keep in touch if she knew when I was coming. I did throughout the trip I ended up being 15 minutes late they should have already shot but Angie stayed helped me get everything set up to go and the extra time needed to show me my unit and make sure I had everything I needed. She could have just left even though I made the long drive but she didn't. I've been renting storage units for about 30 years and I've never had someone go so far out of their way to help. Usually I receive a lot of attitude or they won't help in any situations. So this was very unexpected. As I started to unload this unit, it was extremely loaded with everything and anything. I never seen such a mess. Couple days in I realized I was not going to be done in time so I figured I'd go talk to Angie. Before I could get to the office she came to me and she told me, before I even asked that it would be okay if it took me a few extra days to get it cleaned and that she would work with me as long as I kept in touch with her. As we continued to clean for the next couple days we kept in touch and every time she was very helpful and extended my time. One of the days I drove all the way there (40 minute drive), got to the jnit door and it was locked and I thought, "Oh my time is up," but Angie went and unlock the unit and worked it out with me to be able to take over the unit for the month so that I could finish getting everything out. She worked it out so that I could have that unit specifically at a good price. She could have charged me for the extra day she gave me, but she did not. Her only concern was helping me as a customer to make sure that I had everything I needed. At one point, she even wished that she could help me move as she felt bad for me. Ufortunately, she could not. She continued to check in every day making sure I had everything I needed. She's such a pleasant caring person, very knowledgeable in her position to be able to allow me to take over that unit. I've asked storage places before if it's possible that I just take over the unit that I bought. They said it was not possible, even though it is. Angie did even question it, she knew exactly what to do. Angie saved me so much time and effort in moving everything around and making it work. Thanks to her I was able to get everything fixed without being pressured to close the unit. If I had a business where I could employ her, I would truly love having an employee like her. I hope Public Storage appreciates having someone that has the knowledge, compassion and work ethic as she does. ... Read more
    LISA S. - 4 March 2026
    Kleone was exceptionally amazing with her service. She remembered me from coming in just 2 days ago for a space and today when I went back she was super nice, patient, and knowledgeable of her job. Great customer service! Thank you again Kleone ! ... Read more
    Shamar D. - 31 January 2026
    Spoke with Bernice today regarding my account because I had an issue and she took her time explaining the process to me. Bernice even went above and beyond to offer a different size unit to help lower the cost since I wasn’t using the entire space. It has been a stressful year enough and Bernice was able to make this process smoothly. It’s hard to get people to help you these days but, she didn’t waste anytime breaking down the process to me. Thank you Bernice so much!!! Great Customer Service ?? ... Read more
    Reny G. - 29 December 2025
    I had an excellent experience at Public Storage in Hillside, NJ, thanks to Bernice. After making an online reservation for an outdoor storage space, Bernice promptly reached out from the facility to ensure I had exactly what I needed. She was extremely helpful and efficient, quickly booking my storage space over the phone and getting everything set up seamlessly. When I arrived at the facility, Bernice took the time to give me a full tour and made sure I had all the necessary information. She also assisted me with setting up the app for easy access, ensuring the entire process was smooth and stress-free. Bernice’s service was truly phenomenal; professional, attentive, and customer-focused. She made the entire experience simple and straightforward, exactly how it should be. I genuinely appreciate her outstanding support and highly recommend this location because of her five-star service. ... Read more
    Roosevelt C. - 26 December 2025
    I honestly walked into Public Storage feeling overwhelmed but Kleone completely changed my whole experience. She took her time with me, explained everything so calmly, and made me feel comfortable from start to finish. It’s rare to meet someone in customer service who genuinely cares, but she truly does. I left feeling relieved and confident in my decision. I’m really grateful for her patience and kindness. ... Read more
    Makasie B. - 30 November 2025
    I was extremely impressed with this location! Everything looks so neat and well maintained it actually looks newer now than it did about 7 years ago when I moved to New Jersey and first came by. Super clean and organized! Angie, who showed me the 20x10 outside unit I rented, was very professional and friendly and she speaks Spanish, which was a big plus for me. Kleone, the person at the office, gave me the best rental experience. She was very professional, kind, always smiling, and had such a positive attitude. Thank you so much for helping me rent and for making this process so easy and pleasant ... Read more
    Albert P. - 29 October 2025
    My wife wanted to get a storage unit in there. Kleone assisted us through the whole thing and reassured our choice of this location. The customer experience she provided was outstanding. From start to finish. I dont remember her colleague's name but she was also amazing and very kind and patient. ... Read more
    Gregory C. - 21 October 2025
    Kleone was amazing! Deserves a raise and a promotion! She was able to help me save so much money a month, and I was able to free up some extra money in a time of need! Top tier customer service, and she went above and beyond her duties! ... Read more
    Louis H. - 17 October 2025
    Hi Aaliyah, Thank you so very much for supporting my storages and answering all my questions. You need a raise because ladies like you dealing with high stress people like me are one in a million. Blessings to you always. I hope your manager reads this so he/ she can acknowledge an excellent employee. I am personally requesting her to get a bonus and a raise. Thank again and continue to perform you with excellence. ... Read more
    Rowena M. - 1 September 2025
    recently visited Public Storage and had an excellent experience. The service was amazing, and the staff was very welcoming and professional. In particular, I would like to commend Kleenex at the reception she was incredibly helpful, courteous, and made the entire process smooth and stress-free. Her customer service truly stood out and made my visit a great one. Highly recommend this location! ... Read more
    Baidoo N. - 30 August 2025
    Olasumbo O. - 26 August 2025
    I’ve been with Public Storage for several years, and I’ve always found the location to be clean, safe, and secure. Recently, I had the pleasure of speaking with Kleone from customer care, and she was professional, understanding, and willing to work with me to find a solution. I truly appreciate the discount on my ongoing rent and the effort she made to address my concerns. ... Read more
    Elfriede A. - 8 August 2025
    I normally don’t give out reviews but today I seen Bernise who is always friendly cleaning the place like always working hard . Talked about many different Options I have regarding my unit. She’s great to deal with. Thank you for always being so kind. ... Read more
    Daniel O. - 2 August 2025
    I don’t usually leave reviews, but I had to take a minute to give a shout-out to Bernise at Public Storage. Bernise was a huge help and made everything way easier than I expected things to be. The vibes were very good and she was honestly the most nicest, funny, and helpful person I’ve encountered. She even showed how to use the locks. She made the process smooth, and you can tell she really cares about the people she’s helping. If you’re renting here, ask for Bernise — I promise she’s the best. ... Read more
    kayy !. - 30 July 2025
    Bernies, Angie, Isiah staff were attentive. Staff immediately solved all my problems. Bernies is high energy and maintains grit. Angie exhibits high professional. Isiah was the initial person to greet and gave me the code to the door without a problem . ... Read more
    Leon1das C. - 30 July 2025
    I had an excellent experience with Public Storage! From the very beginning, I was helped by Angélica, who was absolutely wonderful. She was incredibly kind, pleasant, and professional. She patiently answered all my questions, gave me her full attention, and even helped me with the app and everything else I needed. I felt very well taken care of and confident in the whole process. Outstanding customer service! I highly recommend this location—thank you so much, Angélica, for your care and kindness! ... Read more
    Alessandra C. - 19 July 2025
    Please please do not store your stuff at this location , they are infested with rats , I’ve reached out to managers to fix the issue but all they offer is to move units which still have rats . And they will still increase your rent even with this issue. We are responsible for getting rid of damaged items i was told what ever we leave we will get charged for leaving it . If you do plan to still store your items here get the insurance although it sucks and you’re not guaranteed to get all your moneys worth . ... Read more
    Miriam C. - 13 March 2025
    I had an excellent experience at Public Storage Hillside! Aaliyah and Angelica were absolutely amazing. From the moment I walked in, they were friendly, professional, and extremely helpful. They took the time to understand my storage needs and patiently walked me through all the options available. Both Aaliyah and Angelica went above and beyond to make the process seamless, answering all my questions with a smile and ensuring I felt confident with my choice. Their outstanding customer service truly stood out, and I could tell they genuinely care about their customers. The facility itself is clean, well-maintained, and secure, which gave me great peace of mind. I’m so glad I chose this location, and I highly recommend it to anyone in need of storage. Thank you again to Aaliyah and Angelica for making this such a positive experience! ... Read more
    Nasir M. - 15 January 2025
    I had a great customer service experience today at Public Storage. I popped in the hillside location and had the pleasure of meeting Kenneth. I requested a tour of the larger units so I can better describe which type and size works best for my needs. Kenneth was very professional, helpful, patient and very knowledgeable. He answered all of the questions I had, provided recommendations and explained the products and services very well. He didn’t know who I was but as a manager in the customer service field, Kenneth is definitely someone I would have on my team. Keep up the great work! I’m happy to be a new customer as well as I would definitely recommend this location to friends, family and colleague’s. ... Read more
    Samanta S. - 14 January 2025
    Kenneth was very pleasant, upbeat and thorough. He assisted me with my reservation, walked me to the unit for my review and then fully completed my reservation. He was so professional, knowledgeable and fast. PUBLIC STORAGE you have an EXCELLENT member on your team!!!! ... Read more
    Dvine F. - 5 January 2025
    First I’ll say the employees at this location are nice and helpful. Public Storage as a whole and this location are definitely not worth recommending, however. They raised the rent on my unit by $40 2 months after moving in and when I went to pick up my things 3 months later the unit had rodent droppings everywhere. I had taped everything in bins (thank God), so they weren’t able to get to anything but they had definitely been there. My things were only there for 7 months and there was no food in my unit, so I’m guessing since there was nothing in there to attract them, the rodents didn’t get into anything but still had to spend hours disinfecting everything and a very disgusting experience overall. ... Read more
    Eva M. - 27 November 2024

    About this facility

    Located at 625 Glenwood Avenue in Hillside, NJ, this Public Storage facility offers a variety of unit sizes, including small, medium, and large, to accommodate diverse storage needs. Whether you need to store boxes of seasonal items or larger furniture, you’ll find the flexibility you need. All units feature convenient roll-up doors or swing doors, with select units offering the added benefit of being climate-controlled, ideal for protecting your belongings from New Jersey's humid summers and cold winters.

    This facility is designed with customer convenience in mind, offering drive-up access, elevators for multi-level storage, and first-floor access for easy loading and unloading. The property also provides ample parking with options for RV storage, making it a great choice for vehicle owners. Security is prioritized with 24/7 security cameras, a gated entrance, and the presence of an onsite manager. For those on the go, contactless renting and online payment options simplify the rental process.

    With moving supplies available for purchase and a central location near residential neighborhoods, this Public Storage facility is an excellent choice for residents, businesses, or anyone needing secure and easily accessible storage solutions.

    Price comparison

    See how this facility's unit prices compare to others in Hillside, broken down by size.

    Small $96/mo
    Location minimum Location maximum
    $72/mo $110/mo
    Medium $213/mo
    Location minimum Location maximum
    $167/mo $250/mo
    Large $324/mo
    Location minimum Location maximum
    $316/mo $331/mo

    Location & walkability

    This storage facility is in an area with moderate walkability and some public transit options. A personal vehicle may be needed for certain trips.

    44

    out of 100

    Walk Score

    Car-Dependent

    Most errands require a car

    38

    out of 100

    Bike Score

    Somewhat Bikeable

    Minimal bike infrastructure

    Walk Score®: 44, Bike Score®: 38

    Neighborhood highlights

    Located near shopping, car wash stations, and other local conveniences, this storage facility helps you make the most of every visit.

    • Taco Bell

      Food & Drinks 0.44 miles

    • Dunkin'

      Food & Drinks 0.44 miles

    • Wendy's

      Food & Drinks 0.5 miles

    • Burger King

      Food & Drinks 0.53 miles

    • Sunoco

      Services 0.55 miles

    • McDonald's

      Food & Drinks 0.55 miles

    • Phillips 66

      Services 0.55 miles

    • ShopRite

      Grocery Stores 0.58 miles

    • All bright metal finishing

      Shopping 0.6 miles

    Frequently Asked Questions

    The right storage unit size depends on what you plan to store and how much space you need to move around your items.

    5x5 or 5x10 units are great for smaller loads, such as chairs, lamps, small furniture pieces, boxes, books, and documents.

    10x10 or 10x15 units work well for larger furniture, bicycles, appliances, and the contents of a small apartment.

    10x20 or 10x30 units can typically fit the contents of a three-bedroom home, including large furniture and multiple appliances.

    If you’re unsure which size is best, a unit size calculator can help estimate the right fit based on the items you’re planning to store – helping you avoid paying for more space than you need.

    Climate-controlled storage units maintain consistent temperature and humidity levels, helping protect items from damage caused by heat, cold, or excess moisture.

    You may want climate control if you’re storing items that can be sensitive to temperature changes, such as furniture, clothing, appliances, paperwork, photographs, artwork, electronics, or wood and leather goods. These units are especially useful for long-term storage or in areas with hot summers, cold winters, or high humidity.

    If you’re storing durable items like tools or outdoor gear, a standard unit may be sufficient. When in doubt, climate control offers added protection and peace of mind.

    The facility at 625 Glenwood Avenue is accessible during regular access hours, typically Mon-Sun: 6 a.m. - 9 p.m. Office hours and gate access times may differ, so it’s a good idea to check the facility’s posted schedule before your visit.

    To open your storage unit door, start by unlocking it, whether it uses a traditional padlock or a Bluetooth-enabled smart lock. Once unlocked, grab the bottom handle and lift or pull up the roll-up door until it’s fully open.

    If you’re using the unit for the first time, make sure the lock is properly removed before opening the door to avoid damage.

    Security helps protect your belongings while they’re in storage and gives you peace of mind between visits. Many self storage facilities use a combination of features such as video surveillance, gated access, on-site management, and well-lit premises to help deter unauthorized access.

    At Public Storage - 625 Glenwood Avenue, available security amenities may include Security Camera, Gate, Onsite Manager, designed to help keep your items protected.

    Yes, most standard vehicles can be stored in self storage units. A 10x20 unit typically provides enough space for a car, while outdoor or designated parking areas may be available for larger vehicles.

    For safety reasons, most self storage facilities restrict certain items. These commonly include:

    • Hazardous, flammable, or toxic materials
    • Perishable food
    • Live plants or animals
    • Cash, firearms, or irreplaceable valuables

    Always check with the facility at 625 Glenwood Avenue for specific restrictions and recommendations.

    Storage units for rent – StorageCafe
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