SmartStop Self Storage - 9890 Pollock Drive, Las Vegas, NV 89183

4.9/5 - 1411 Reviews
Location:
9890 Pollock Drive, Las Vegas, NV 89183
Office hours:
24/7 ACCESS
  • Mon-Fri: 9:30 a.m. - 6 p.m.
  • Sat: 9 a.m. - 4 p.m.
  • Sun: 10 a.m. - 2 p.m.
24/7 ACCESS
(702) 375-7543

SmartStop Self Storage - 9890 Pollock Drive, Las Vegas, NV 89183

  • Climate-Controlled

    Protect belongings from temperature changes and humidity

  • Indoor

    Units are located indoors for added protection and convenience

  • 24 hour access

    Access your unit any time, day or night, when available

    Not sure which size you need? Check our size guide to find the perfect fit.
    10x7 Self Storage 70 Sq. Ft.
    $74/mo
    10x7 Self Storage 70 Sq. Ft.
    Climate-Controlled First Floor Access
    $74/mo
    5x10 Self Storage 50 Sq. Ft.
    Climate-Controlled First Floor Access
    $60/mo
    5x5 Self Storage 25 Sq. Ft.
    Climate-Controlled First Floor Access
    $32/mo
    10x15 Self Storage 150 Sq. Ft.
    Climate-Controlled First Floor Access
    $189/mo
    10x15 Self Storage 150 Sq. Ft.
    $152/mo
    10x10 Self Storage 100 Sq. Ft.
    Climate-Controlled First Floor Access
    $115/mo
    10x10 Self Storage 100 Sq. Ft.
    $100/mo
    10x30 Self Storage 300 Sq. Ft.
    $303/mo
    10x30 Vehicle 300 Sq. Ft.
    Parking RV Storage
    $176/mo
    10x25 Self Storage 250 Sq. Ft.
    $242/mo
    10x20 Self Storage 200 Sq. Ft.
    Climate-Controlled First Floor Access
    $219/mo
    10x20 Self Storage 200 Sq. Ft.
    $196/mo
    No units are currently available.

    Amenities & features

    • Climate-Controlled
    • Indoor
    • 24 hour access
    • Drive-Up Access
    • Retail Available
    • Onsite Manager
    • Truck Rentals
    • Security Camera
    • Gate
    • Parking
    • Credit Cards Accepted
    • First Floor Access
    • Online Payment
    • RV Storage

    Customer reviews

    4.9/5
    Average rating
    1411
    Number of reviews

    Read some helpful reviews of SmartStop Self Storage, shared by real renters with genuine experiences and honest opinions.

    RuthAnne has been amazing with her customer service! She has such a bubbly personality and moving is the worst honestly but I feel her vibes lit up the day during the process! I’m impressed also with the rates and promos SmartStop offers so I highly recommend to anyone’s storage needs! ... Read more
    Vanessa G. - 14 July 2026
    I had not been to my storage unit in a few months, and realized that I forgot my gate code. Ruth Ann was working and she was able to access my account and provide my gate code. I am super grateful she was there to help! ... Read more
    Shannon G. - 12 July 2026
    Ruth Ann went above and beyond for us today. We ran into an issue moving into our storage unit, and she stayed with us from start to finish until we were settled into a new unit!!! She kept the whole situation light with her humor, stayed patient, and handled everything with total professionalism. She turned a frustrating moment into a great experience. Thank you, Ruth Ann! ... Read more
    Julie C. - 3 July 2026
    Ruthanne was great. As soon as I paid online my phone rang to confirm everything. When I got there she helped me out to get a lock and set up the app to make getting in and out easier. She was very nice and helpful. ... Read more
    Rebecca M. - 2 July 2026
    Scott was such a phenomenal help today he was kind enough to go out of his way to help lift a few boxes that were extremely heavy for me. Definitely has a great attitude goes above and beyond. Thank you Scott for making my experience with public storage the best. I will definitely continue to be a satisfied customer here. ... Read more
    Khalilah M. - 2 March 2026
    This is by far the best location in the city. It's always clean and well maintained. They actually take pride in their property and it shows. Byron was an absolute pleasure to do business with! Highly Recommend the Pollock location ... Read more
    Tiffany L. - 21 February 2026
    I had a great experience at this storage facility. Byron is who helped me and was very friendly, helpful, and made the whole process quick and easy. The units were clean, secure, and well-maintained. Prices were fair, and I appreciated how professional he was. I would definitely recommend this place to anyone looking for reliable storage. ... Read more
    Nicole F. - 5 December 2025
    Gary was helpful and everything went smooth and quick. Got a unit in a convenient spot as well! Kasenia is awesome and was a pleasure to speak with. She answered all of my concerns and questions that I had later on. ... Read more
    Nick M. - 17 October 2025
    jerimy v. - 6 October 2025
    Crystal T. - 3 October 2025
    The manager Ksenia who is amazing. She was so helpful and assisted me with a low rate storage unit with first month free. Her personality is amazing. Don’t skip out on her if you’re looking for an amazing price and great customer service. ... Read more
    Vida W. - 3 October 2025
    I found SmartStop through Sparefoot while searching for storage units in Vegas, and this location ticked all the boxes. I’ve used storage units before, and I’m used to limited gate hours (usually cutting off at 6 PM), so I was surprised and impressed that this one allows access until 10 PM. That flexibility really worked with my schedule. What I was looking for was pretty specific: a ground-floor unit, air-cooled, and secure. SmartStop delivered. I called and scheduled a tour and met Ksenia, who was an absolute standout from the beginning. She was transparent about everything—explained the promo (first month free and four months half off), gave me a clear understanding of pricing long term, and even told me she lives on-site, which made me feel even more secure about choosing this facility. She showed me a few units and helped me pick the one best suited to my needs. It was clear she genuinely cared about getting me the best value. Moving day was intense. I was juggling a lot—my parents had just driven my moving truck in from LA, I was going back and forth with moving companies, and I was going through a breakup. In all the chaos, I accidentally left my phone on top of my car and drove off. I ended up using my dad’s phone to call the office, and Ksenia went out of her way to look for it. We didn’t find it, but I’ll never forget her effort. One of the moving companies I had been in contact with still showed up (thankfully!), and Ksenia helped coordinate with them and made everything run smoothly. That personal touch made such a huge difference. Since then, I’ve returned several times and it’s always quiet and hassle-free. However, I do want to mention a couple of minor issues: • One of my units is in the E building, and its cooling system has been out. Ksenia said the part is on order, but it’s been about a week and it’s still uncomfortably hot in there. • The light bulb in my unit is unreliable. Out of the five times I’ve visited, only once did the light actually turn on. It’s not a dealbreaker, but definitely inconvenient. • Push carts are only available until 30 minutes before the office closes (typically 6 PM), so keep that in mind if you’re doing any late-night moves. All that said, I still feel good about my decision. It’s a clean, secure facility with great pricing and excellent customer service. Ksenia is the reason I feel confident and taken care of here—she truly goes above and beyond and deserves recognition (and honestly, a raise!). ... Read more
    Ria S. - 12 May 2025
    I signed up today for a storage unit and had the pleasure working with Ksenia! She was Amazing and so detailed and thorough and explained everything to me and made the process so easy! Thank you Ksenia! you are definitely an asset to this company! ... Read more
    Denise W. - 19 April 2025
    Smart Shop: I will not hesitate to refer my family and friends for their storage needs. Ksenia is the manager of this property and she is Top Shelf when it comes to guest friendly and professionalism. She made the entire experience stress free, from out of state. I got an excellent price for my storage needs! As long as prices stay affordable I will use them when ever I need storage Thanks Ksenia, Storage Smart Shop is lucky to have you. Tracy Mendiola ... Read more
    Tracy M. - 28 March 2025
    Amazing customer service from manager Ksenia !! Quick check in, on point and efficient. The facility is very clean and organized! Highly recommended and going to refer this facility to my friends and family. 5-Star Service! ... Read more
    Vlad S. - 15 March 2025
    Wow! Ksenia is friendly and kind. I felt welcomed and like we were old friends. The facility looks secure, very easy to navigate around and the price is fair. This location is in a quiet seeming neighborhood. Highly recommend! ... Read more
    Heidi A. - 28 February 2025
    Very clean and its a well taken care of storage facility!!! The manager is amazing and she actually cares about the place and keeping your items as safe as possible. It's located in a nice area and I wouldn't hesitate to store any of my belongings at this location. I hope to do business with this facility again because it was an easy transaction with zero worries about anything. Thanks again for being so amazing!!! ... Read more
    Rebecca B. - 20 February 2025
    I had the pleasure of working with Ksenia yesterday and she was nothing short of amazing! She was patient, kind and treated my kids and I like family. 5/5 stars for customer service alone. The property is also kept clean and I was able to get in and out quickly so I could start my move in process. Overall great experience. ... Read more
    T M. - 7 February 2025
    I came in today to get a storage unit because I was moving out of my four bedroom house into a two bedroom apartment. I am injured so Chris, who is at the front desk, directed me to look at the units first which was a blessing because I was able to see two different units and then I picked a 10 x 15 which he showed me how to get in and out the gate where to go he explained everything so thoroughly that I don’t even think I need the paperwork anymore and the manager. Ksenia The manager also came into the office and was a very much a delight to know. I appreciate your help today and I will definitely recommend the storage to anyone in the area. not to mention, the storefront was amazingly, clean and smelt nice ... Read more
    Herr B. - 21 August 2024

    About this facility

    Located at 9890 Pollock Drive, this SmartStop Self Storage facility offers a variety of unit sizes, including small, medium, and large, to meet diverse storage needs. For those in Las Vegas, known for its scorching summers, the availability of climate-controlled units ensures belongings like electronics, furniture, and documents remain safe from extreme heat and temperature fluctuations.

    This facility is equipped with modern conveniences and features such as 24-hour access, drive-up access, and first-floor access, making it easy for renters to reach their items. With indoor storage options, parking, and dedicated RV storage, it’s ideal for residents who may need extra space for their vehicles or recreational equipment. Security is a priority here, with security cameras, gated access, and an onsite manager ensuring peace of mind.

    Convenient payment options, including online payment, and moving amenities like moving supplies and truck rentals make this SmartStop facility a hassle-free choice. It’s particularly suited for residents in the area who value accessibility, security, and protection for their belongings.

    Price comparison

    See how this facility's unit prices compare to others in Las Vegas, broken down by size.

    Small $60/mo
    Location minimum Location maximum
    $8/mo $236/mo
    Medium $139/mo
    Location minimum Location maximum
    $29/mo $500/mo
    Large $227/mo
    Location minimum Location maximum
    $36/mo $2500/mo

    Location & walkability

    This storage facility is in an area with moderate walkability and some public transit options. A personal vehicle may be needed for certain trips.

    58

    out of 100

    Walk Score

    Somewhat Walkable

    Some errands can be accomplished on foot

    32

    out of 100

    Transit Score

    Some Transit

    A few nearby public transportation options

    48

    out of 100

    Bike Score

    Somewhat Bikeable

    Minimal bike infrastructure

    Walk Score®: 58, Transit Score®: 32, Bike Score®: 48

    Neighborhood highlights

    Located near shopping, car wash stations, and other local conveniences, this storage facility helps you make the most of every visit.

    • Albertsons

      Grocery Stores 0.38 miles

    • Cold Stone Creamery

      Food & Drinks 0.42 miles

    • Speedway

      Services 0.44 miles

    • Speedway

      Grocery Stores 0.44 miles

    • Sprouts Farmers Market

      Grocery Stores 0.46 miles

    • CVS Pharmacy

      Shopping 0.47 miles

    • Super Swirl Frozen Yogurt & Boba Teas

      Food & Drinks 0.5 miles

    • Walmart Neighborhood Market

      Grocery Stores 0.54 miles

    • McDonald's

      Food & Drinks 0.54 miles

    Frequently Asked Questions

    The right storage unit size depends on what you plan to store and how much space you need to move around your items.

    5x5 or 5x10 units are great for smaller loads, such as chairs, lamps, small furniture pieces, boxes, books, and documents.

    10x10 or 10x15 units work well for larger furniture, bicycles, appliances, and the contents of a small apartment.

    10x20 or 10x30 units can typically fit the contents of a three-bedroom home, including large furniture and multiple appliances.

    If you’re unsure which size is best, a unit size calculator can help estimate the right fit based on the items you’re planning to store – helping you avoid paying for more space than you need.

    Climate-controlled storage units maintain consistent temperature and humidity levels, helping protect items from damage caused by heat, cold, or excess moisture.

    You may want climate control if you’re storing items that can be sensitive to temperature changes, such as furniture, clothing, appliances, paperwork, photographs, artwork, electronics, or wood and leather goods. These units are especially useful for long-term storage or in areas with hot summers, cold winters, or high humidity.

    If you’re storing durable items like tools or outdoor gear, a standard unit may be sufficient. When in doubt, climate control offers added protection and peace of mind.

    The facility at 9890 Pollock Drive offers 24/7 access, allowing you to visit your unit at your convenience.

    To open your storage unit door, start by unlocking it, whether it uses a traditional padlock or a Bluetooth-enabled smart lock. Once unlocked, grab the bottom handle and lift or pull up the roll-up door until it’s fully open.

    If you’re using the unit for the first time, make sure the lock is properly removed before opening the door to avoid damage.

    Security helps protect your belongings while they’re in storage and gives you peace of mind between visits. Many self storage facilities use a combination of features such as video surveillance, gated access, on-site management, and well-lit premises to help deter unauthorized access.

    At SmartStop Self Storage - 9890 Pollock Drive, available security amenities may include Security Camera, Gate, Onsite Manager, designed to help keep your items protected.

    Yes, most standard vehicles can be stored in self storage units. A 10x20 unit typically provides enough space for a car, while outdoor or designated parking areas may be available for larger vehicles.

    For safety reasons, most self storage facilities restrict certain items. These commonly include:

    • Hazardous, flammable, or toxic materials
    • Perishable food
    • Live plants or animals
    • Cash, firearms, or irreplaceable valuables

    Always check with the facility at 9890 Pollock Drive for specific restrictions and recommendations.

    Storage units for rent – StorageCafe
    Contact this property now:
    (702) 375-7543