Public Storage - 2410 Wrondel Way, Reno, NV 89502
Location:
2410 Wrondel Way, Reno, NV 89502
Office hours:
- Mon-Sun: 6 a.m. - 9 p.m.
Climate-Controlled
Protect belongings from temperature changes and humidity
Indoor
Units are located indoors for added protection and convenience
Drive-Up Access
Drive directly up to your unit for easy loading and unloading
Not sure which size you need? Check our size guide to find the perfect fit.
10x5 Self Storage 50 Sq. Ft.
Climate-Controlled Elevator Roll-Up
$101/mo
5x10 Self Storage 50 Sq. Ft.
Climate-Controlled Elevator Roll-Up
$140/mo
5x10 Self Storage 50 Sq. Ft.
Climate-Controlled Roll-Up First Floor Access
$136/mo
5x5 Self Storage 25 Sq. Ft.
Climate-Controlled Roll-Up First Floor Access
$127/mo
5x5 Self Storage 25 Sq. Ft.
Climate-Controlled Elevator Roll-Up
$93 - $128/mo
10x15 Self Storage 150 Sq. Ft.
Roll-Up Drive-up Access First Floor Access Outdoor Access
$253/mo
10x15 Self Storage 150 Sq. Ft.
Climate-Controlled Elevator Roll-Up
$222/mo
10x10 Self Storage 100 Sq. Ft.
Climate-Controlled Roll-Up First Floor Access
$185/mo
10x10 Self Storage 100 Sq. Ft.
Climate-Controlled Elevator Roll-Up
$123 - $192/mo
10x30 Vehicle 300 Sq. Ft.
Boat Storage Roll-Up Drive-up Access Outdoor Access Parking RV Storage
$292/mo
No units are currently available.
Amenities & features
- Climate-Controlled
- Indoor
- Drive-Up Access
- Retail Available
- Onsite Manager
- Contactless Renting
- Security Camera
- Gate
- Parking
- Elevators
- First Floor Access
- Multi-Level Storage
- Online Payment
- RV Storage
Customer reviews
4.4/5
Average rating288
Number of reviewsRead some helpful reviews of Public Storage, shared by real renters with genuine experiences and honest opinions.
First, I want to say that the front desk person is lovely. None of this is her fault.
However, we've had some major issues with the facility and company. First, our unit was broken into in October and we only just found out about it because they called my husband once and he didn't answer, then they gave up and just never emailed or called again. This was a huge negative surprise to arrive to this past weekend.
The second problem is that in January they randomly increased our bill from around $175/month to $244/month. This is a HUGE increase! We only began renting in Sept, and we never would have gone with this facility if we knew they would be luring us in only to raise the rent by 40% four months after we began renting. This also really seems to be taking the piss since the unit had just been broken into! Last weekend were able to talk them into decreasing the rent to $222/month, but this is still a humungous increase.
Other annoying things: There is no ramp to get stuff from your car into the storage unit area. There also is no ramp to exit the facility! So every time you leave your car slams as you pull out into the road. For the prices they are charging, things should be better designed.
We don't live in Reno so have to continue renting from here until August when we are back in town, but we will be looking to switch to a more affordable and secure location then. ... Read more
Rachel N. - 21 April 2026
Kristen and Erica were lovely very helpful friendly and pleasant to deal with dealing with my units in Sparks. They were very helpful got in touch with me promptly or were accessible immediately. In today's day and age with trap Bots and the impossibility of reaching anybody on the phone this was very pleasant and I would highly recommend Public Storage as a result of the ease of pleasantness of the help ... Read more
dave t. - 25 February 2026
We needed to secure a storage space prior to our move. The online experience was slightly confusing however the IN-PERSON experience at the Wrondel location exceeded our expectations! Melissa is not just a warm and friendly person, but had the answers we were searching for. She gave us tips for making our storage unit size online search easier, and was just all around helpful and accommodating whenever we had questions while waiting for the unit size we needed, and also during our move-in process. This location is lucky to have amazing attention to customer satisfaction. She's an awesome person! ... Read more
Jen L. - 19 February 2026
The Wrondel Way Public Storage location is the BEST experience I've ever had with a self-storage facility. Excellent location, great value, super-clean and secure vibes, and MELISSA (the lead supervisor employee most of the week) is an absolute revelation of positivity, friendliness, competence / expertise, and warmth -- she truly went SO far above and beyond with all her help, efforts and exceptional responsivesness that she made our inevitably stressful January 2026 moving process tolerable (even a bit of a joy, I might say! ????). THANK YOU, Public Storage and Melissa! ... Read more
Andy H. - 16 February 2026
Chris W. - 5 February 2026
The storage is fine but what kind of multilevel storage facility doesn’t have carts for their customers to use to haul from vehicle to their unit? This one doesn’t. And they gave me the unit furthest from the door which means 10 trips carrying heavy boxes through two separate locked entryways resulting in picking up and putting down my heavy items a total of 22 times.. nice job guys ... Read more
j - 20 January 2026
Love the helpfulness of the staff here at this location very kind and understanding especially Melissa! She listened to my struggles and really helped me im so appreciative and glad i rent here the prices are decent and the facility is very clean! ... Read more
Acid H. - 10 October 2025
My boyfriend and I live in a small apartment, so having an easily accessible, yet safe, storage unit is important to us. I appreciate you get your own unique code to get in and out of the facility. My most recent visit it was very bust and I needed to drop off one very heavy item to my unit. All the roller carts were taken. The front desk ladies, Brenda and Kristin, noticed I had been waiting for awhile to move one item, so they went into their personal unit to get a dolly for me. Most establishments will say they can't help you out or just ignore you, but these ladies took it upon themselves to help me out and that meant a lot. Highly recommend if you're seeking affordable, accessible, climate controlled storage. ... Read more
Dom - 30 September 2025
This could 5 stars if you didn’t have to go up over a sidewalk curb to access ground floor to one of the buildings. 1 building I give 5 stars, the other 3 stars due to access. The one building is also not wheelchair accessible from inside the premises ... Read more
Drew P. - 30 August 2025
Crystene the manager gives the best customer service I've ever experienced. She not only is professional but also makes you feel like a true friend during sometimes the most hard part of life which is transitioning from home to home. She gives me the sense of security that all of my most precious belongings are safe and being kept and taken care of. Every conversation I've had with her she's gone above and beyond to be informative and keep me in the loop of my account standing and what my best options are during this hard time for myself and my family. Honestly if I could clone her and experience this type of superior customer service with all of the other companies that I have to deal with I would definitely make that an option. She's in the right position to be in management and definitely deserves a raise. ... Read more
Naomi B. - 30 August 2025
So it's a great storage facility, clean, good staff. But, the fact that you can never reach anyone on the phone when you call is a little bit annoying, and when it says open at 9am and your stuck waiting until well after 9:30am for anyone to show up at the office is very annoying. i had to call a different facility just to reach someone... ... Read more
Mike H. - 16 July 2025
Top Takeaways -
Unfortunately, this has easily been one of my worst experiences I’ve had at a storage facility. I HIGHLY recommend a safer facility with better communication and professionalism. This place became a liability as they allowed my unit to be ransacked and were unhelpful to law enforcement! As with my unit and NUMEROUS other units that were broken into at this facility, I feel you would have a likely chance of having your items stolen. This is not a safe property. It’s apparent that the Public Storage can’t even keep its own property safe - they had all of their outdoor air conditioning units stolen! After months without them, they had them replaced and put a locking cage over them. Dead mice and surfaces that are never cleaned make it tough to find positives. (See photos and video) Elevators take multiple months to fix. Communication with the District manager is aggressive and challenging. Bright spot - some of the staff are great to work with.
More Detail -
- The district manager is aggressive with tenants! She was focused on only tracking me on camera (with other people around), and aggressively approached me at my unit to ask why I was taking pictures. I told her I was taking pictures of the many items that have remained broken for months so I can post a review. She called me “suspicious” and seemed to not believe me. She is extremely unprofessional and really shouldn’t be leading a team with her hostile approach. Rather than profiling me and approaching me like a criminal, her focus would be better spent identifying actual criminals that continue to break into storage units. A little bit of tact, politeness, and respect goes a long way!
- Over $6,000 worth of my items were stolen in a short window of time. After reporting to facility staff, I received radio silence. There is no communication, follow up, or information you receive. When you ask about progress, they say “we don’t know” or “I can’t tell you”. You can’t even email anyone about it because the company doesn’t allow external communication. I completely understand the liability of giving specifics, and I agree with it. However, a professional approach would be to let your tenant know that they have/haven’t found evidence and forwarded the information to local law enforcement. When I contact the police, they say that the storage facility has not provided them with any information. With everything hush-hush, it’s hard for your mind not to wander into thinking if this was an inside job. I find it extremely difficult to believe that they were not able to provide video footage or access code information to law enforcement given the following large, recognizable items were taken.
- Safety is a HUGE concern here! It is highly likely that your unit will be broken into and you will get a flat tire. I can’t emphasize this enough. THEY HAVE HAD A DISPROPORTIONATE AMOUNT OF PROPERTY THEFT! There has not been 1 time that I’ve visited where screws, nails, and sharp objects were littered in the ground ready to give your vehicle a flat tire. The exit signs barely hang by the wires for multiple months (still hanging, possible code violation?). There were even a couple of weeks where they didn’t have door handles on the entrances to the building! Just holes in the door where handles should be that you pull on to enter the building. There are 3” of sheet metal sticking out at the entrance just waiting for you and your children to cut yourselves. You will notice that there are also some unsavory characters that are regularly there.
- The elevators stay broken for multiple months! And when you think it’s working, it breaks again. It’s a filthy facility. Just look at the elevator walls and floor that get a buildup of fluid smudges and grime. If the power goes out, don’t expect communication or access to your unit - not even a sign on the door or an email. You just show up and have to call the corporate number to figure out that they are closed. Apparently, poor communication and professionalism are an accepted theme for Public storage. ... Read more
Reginald G. - 31 March 2025
Alexsis B. - 22 February 2025
If I could give Public Storage more than 5 stars, I absolutely would. Had an effortless, smooth and wonderfully positive experience from start to finish renting my storage space.
I feel horrible I cannot remember the gentleman's name that I spoke with on the phone when reserving my space. And yes! You can give Public Storage a call, let them know what location you are interested in renting at, and they will do the rest! How pleased was I, knowing when I walked into the facility I rented from, everything was complete. They sent my contract, and necessary paperwork to my email, Everything was explained from monthly fees, late fees, storage insurance, hours of operation, etc. prior to going to your rental. So that you have no questions when you finally get to your space. And, I will call her "the cherry on top" of this marvelous experience. Melissa greeted my son and myself with a warm smile, a great sense of humor, and overall professionalism that Public Storage would be proud of! She answered all my questions, and was eager to make sure that we were satisfied with the space I rented. Excellent customer service from phone call to facility! ... Read more
DSuzanne “. - 20 February 2025
Employees are helpful but the maintenance in the building prevents me from accessing the unit I’m renting. Power outages, issues with the elevators, and issues with the gate have kept me out. This wouldn’t sting as bad if the rates weren’t as high as they are. My friend moved their things out of their unit because of break ins on the first floor. If you find more convenient and safer options, I’d recommend taking those ... Read more
Bryan P. - 16 February 2025
Alfie is fantastic!! She is kind, patient and leads with customer service. She was a tremendous help with my issue of gaining access to a client's unit that I had been added onto but I was still facing access issues. I appreciate her warm smile, and exceptional service, thank you Alfie and happy holidays!! ... Read more
Tabnie D. - 16 December 2024
About this facility
Located at 2410 Wrondel Way in Reno, NV, this Public Storage facility offers a variety of unit sizes, including small, medium, and large, to accommodate a wide range of storage needs. With climate-controlled units, this facility is ideal for protecting your belongings from Reno’s variable weather, which ranges from hot summers to cold winters. For added convenience, the property features elevators and first-floor access for easier loading and unloading, as well as roll-up doors for maximum accessibility.
This Public Storage facility is equipped with drive-up access and indoor units, providing flexibility for customers depending on their storage preferences. Vehicle storage needs are covered with parking and RV storage, making it a great option for residents or travelers requiring space for their recreational vehicles. Security is a priority, with security cameras, gated access, and the presence of an onsite manager ensuring peace of mind.
For added convenience, customers can manage their accounts with online payment, utilize contactless renting, and purchase moving supplies directly at the facility. This facility’s comprehensive amenities and variety of unit sizes make it a reliable choice for local homeowners, renters, and businesses alike.
This Public Storage facility is equipped with drive-up access and indoor units, providing flexibility for customers depending on their storage preferences. Vehicle storage needs are covered with parking and RV storage, making it a great option for residents or travelers requiring space for their recreational vehicles. Security is a priority, with security cameras, gated access, and the presence of an onsite manager ensuring peace of mind.
For added convenience, customers can manage their accounts with online payment, utilize contactless renting, and purchase moving supplies directly at the facility. This facility’s comprehensive amenities and variety of unit sizes make it a reliable choice for local homeowners, renters, and businesses alike.
Price comparison
See how this facility's unit prices compare to others in Reno, broken down by size.
Small $119/mo
Location minimum Location maximum
$24/mo $252/mo
Medium $196/mo
Location minimum Location maximum
$48/mo $481/mo
Large $292/mo
Location minimum Location maximum
$50/mo $1077/mo
Location & walkability
This storage facility is in a highly accessible area with excellent walkability and public transit options.
87
out of 100
Walk Score
Very Walkable
Most errands can be accomplished on foot
45
out of 100
Transit Score
Some Transit
A few nearby public transportation options
73
out of 100
Bike Score
Very Bikeable
Bike routes support regular local travel
Neighborhood highlights
Located near shopping, car wash stations, and other local conveniences, this storage facility helps you make the most of every visit.
7-Eleven
Reno Bike Project
Speedy Burrito
The Human Bean
Subway
Wells Fargo
Tesla Supercharger
La Familia Mini Mart
Jia's Wok
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Frequently Asked Questions
What kind of unit should I get?
The right storage unit size depends on what you plan to store and how much space you need to move around your items.
5x5 or 5x10 units are great for smaller loads, such as chairs, lamps, small furniture pieces, boxes, books, and documents.
10x10 or 10x15 units work well for larger furniture, bicycles, appliances, and the contents of a small apartment.
10x20 or 10x30 units can typically fit the contents of a three-bedroom home, including large furniture and multiple appliances.
If you’re unsure which size is best, a unit size calculator can help estimate the right fit based on the items you’re planning to store – helping you avoid paying for more space than you need.
What is climate control? Do I need it?
Climate-controlled storage units maintain consistent temperature and humidity levels, helping protect items from damage caused by heat, cold, or excess moisture.
You may want climate control if you’re storing items that can be sensitive to temperature changes, such as furniture, clothing, appliances, paperwork, photographs, artwork, electronics, or wood and leather goods. These units are especially useful for long-term storage or in areas with hot summers, cold winters, or high humidity.
If you’re storing durable items like tools or outdoor gear, a standard unit may be sufficient. When in doubt, climate control offers added protection and peace of mind.
What time does this storage facility close?
The facility at 2410 Wrondel Way is accessible during regular access hours, typically Mon-Sun: 6 a.m. - 9 p.m. Office hours and gate access times may differ, so it’s a good idea to check the facility’s posted schedule before your visit.
How do you open a storage unit door?
To open your storage unit door, start by unlocking it, whether it uses a traditional padlock or a Bluetooth-enabled smart lock. Once unlocked, grab the bottom handle and lift or pull up the roll-up door until it’s fully open.
If you’re using the unit for the first time, make sure the lock is properly removed before opening the door to avoid damage.
Why is self storage security important?
Security helps protect your belongings while they’re in storage and gives you peace of mind between visits. Many self storage facilities use a combination of features such as video surveillance, gated access, on-site management, and well-lit premises to help deter unauthorized access.
At Public Storage - 2410 Wrondel Way, available security amenities may include Security Camera, Gate, Onsite Manager, designed to help keep your items protected.
Can you store cars in self storage?
Yes, most standard vehicles can be stored in self storage units. A 10x20 unit typically provides enough space for a car, while outdoor or designated parking areas may be available for larger vehicles.
What can you not put in storage?
For safety reasons, most self storage facilities restrict certain items. These commonly include:
- Hazardous, flammable, or toxic materials
- Perishable food
- Live plants or animals
- Cash, firearms, or irreplaceable valuables
Always check with the facility at 2410 Wrondel Way for specific restrictions and recommendations.
Contact this property now: