Extra Space Storage - 400 Kenmore Avenue, Buffalo, NY 14223

4.9/5 - 1166 Reviews
Location:
400 Kenmore Avenue, Buffalo, NY 14223
Office hours:
24/7 ACCESS
  • Mon-Fri: 9:30 a.m. - 6 p.m.
  • Sat: 9 a.m. - 5:30 p.m.
24/7 ACCESS

Extra Space Storage - 400 Kenmore Avenue, Buffalo, NY 14223

  • Climate-Controlled

    Protect belongings from temperature changes and humidity

  • Indoor

    Units are located indoors for added protection and convenience

  • 24 hour access

    Access your unit any time, day or night, when available

    Not sure which size you need? Check our size guide to find the perfect fit.
    10x7 Self Storage 70 Sq. Ft.
    Climate-Controlled First Floor Access
    $147/mo
    10x5 Self Storage 50 Sq. Ft.
    Climate-Controlled First Floor Access
    $119/mo
    10x5 Self Storage 50 Sq. Ft.
    Climate-Controlled Elevator
    $82/mo
    5x15 Self Storage 75 Sq. Ft.
    Climate-Controlled First Floor Access
    $155/mo
    5x15 Self Storage 75 Sq. Ft.
    Climate-Controlled Elevator
    $95 - $118/mo
    5x10 Self Storage 50 Sq. Ft.
    Climate-Controlled First Floor Access
    $119/mo
    5x10 Self Storage 50 Sq. Ft.
    Climate-Controlled Elevator
    $82/mo
    5x5 Self Storage 25 Sq. Ft.
    Climate-Controlled First Floor Access
    $82/mo
    5x5 Self Storage 25 Sq. Ft.
    Climate-Controlled Elevator
    $72/mo
    10x15 Self Storage 150 Sq. Ft.
    Climate-Controlled First Floor Access
    $185/mo
    10x15 Self Storage 150 Sq. Ft.
    Climate-Controlled Elevator
    $153/mo
    10x10 Self Storage 100 Sq. Ft.
    Climate-Controlled First Floor Access
    $158/mo
    10x10 Self Storage 100 Sq. Ft.
    Climate-Controlled Elevator
    $153/mo
    7x15 Self Storage 105 Sq. Ft.
    Climate-Controlled Elevator
    $153/mo
    30x10 Self Storage 300 Sq. Ft.
    Climate-Controlled First Floor Access
    $434/mo
    10x25 Self Storage 250 Sq. Ft.
    Climate-Controlled First Floor Access
    $355/mo
    10x20 Self Storage 200 Sq. Ft.
    Climate-Controlled First Floor Access
    $241/mo
    No units are currently available.

    Amenities & features

    • Climate-Controlled
    • Indoor
    • 24 hour access
    • Drive-Up Access
    • Retail Available
    • Onsite Manager
    • Truck Rentals
    • Security Camera
    • Gate
    • Credit Cards Accepted
    • Elevators
    • First Floor Access
    • Multi-Level Storage
    • Online Payment

    Customer reviews

    4.9/5
    Average rating
    1166
    Number of reviews

    Read some helpful reviews of Extra Space Storage, shared by real renters with genuine experiences and honest opinions.

    Jade T. - 2 July 2026
    Gail G. - 5 June 2026
    The personal professional service I received from Angela was outstanding. She took the time to answer my questions and explain the best way to navigate the location. The options available to me she made clear. I know that you have people who will complain and never say a good word for work well done, but her work should be recognized. I am suggesting for her to receive a 2.5 million dollar raise, her oun parking spot, 2 extra weeks of vacation and an extra half hour for lunch. ... Read more
    Darrell I. - 4 June 2026
    I’ve had a genuinely great experience at this location. The property manager (Angela) is amazing — she’s attentive, responsive, and you can tell she actually cares about the people renting units here. That kind of energy is rare and makes a real difference. The facility is consistently clean, well-maintained, and feels secure. I also really appreciated the access to carts and accommodations that I didn’t get at other storage locations — it makes moving things in and out way smoother. On top of all that, she’s just genuinely nice and easy to deal with. It doesn’t feel transactional, it feels like you’re being looked out for. Highly recommend this location if you want a storage spot that’s both professional and actually human. ... Read more
    Jace S. - 13 April 2026
    I had a great experience at Extra Space Storage! Angela was fantastic! she helped us choose the right unit size for our items and made the whole process smooth and easy. She was friendly, knowledgeable, and made us feel confident about our choice. The facilities are clean, modern, and well maintained. I highly recommend this location to anyone looking for a reliable storage solution! ... Read more
    Hisham A. - 12 April 2026
    This is my first time storaging my belongings at Extra Space Storage located at 400 Kenmore where I met Angela who was so kind and understanding to my needs due to my mobility disability. She accommodate my needs to simple and easy move in and move out the facility no struggle. Just so grateful and thankful to be treated as a person not a number. Thank you Extra Space Storage and Angela. I would recommend this place to my friends and family. ... Read more
    M M. - 9 March 2026
    ashley a. - 5 March 2026
    I had an excellent experience at Extra Space Storage in Buffalo, NY and it was all thanks to Angela! From the moment I walked in, she was incredibly welcoming, professional, and genuinely helpful. She took the time to answer all of my questions, explained everything clearly, and made the entire process smooth and stressless. It’s rare to come across someone who truly goes the extra mile, but Angela absolutely does. She made what could have been a complicated or overwhelming situation feel easy and organized. Her customer service is outstanding, and you can tell she truly cares about the people she helps. Highly recommend this location and if you get the chance to work with Angela, you’re in great hands! ... Read more
    Sueann O. - 25 February 2026
    The Manager Angela is a great member of this Organization, she has great customer service skills which made me want to continue my unit rental here. She's the one to talk to about getting a great deal so please come on by!!!! Don't take my word for it, come and see for yourself! ... Read more
    toribio g. - 23 February 2026
    Angela was so helpful upon our visit. This was my first time renting storage, so I really appreciated the personal touch. She took the time to understand our needs and concerns, and answered a ton of questions to ensure we were prepared to entrust Extra Space with our belongings. ... Read more
    Phil M. - 3 February 2026
    At first walking in to the business, I was greeted with a warm hello, may I help you? By GM Angela at the desk. She was very informative and explained how everything works and helped in my selecting the appropriate storage for me. I will be choosing, Extra space storage in the future because of her inviting interaction with my son and I. ... Read more
    regina h. - 16 October 2025
    Clean and efficient space. Big shout out to the Manger Angela!!! Super knowledgeable and dedicated to her role. Makes things simple and broke down all my questions and provided me quick clarification on their processes. Would recommend to everyone. Ask for Angie! ... Read more
    Erika C. - 16 October 2025
    At first walking in to the business, I was greeted with a warm hello, may I help you? By GM Angela at the desk. She was very informative and explained how everything works and helped in my selecting the appropriate storage for me. I will be choosing, Extra space storage in the future because of her inviting interaction with my son and I. ... Read more
    regina h. - 9 October 2025
    A M. - 6 October 2025
    I just got a storage unit here a week or two ago and I'm highly satisfied with the service received. The entire team is friendly and I especially appreciate GM Angela. Out of all storage units I've ever rented, this is the best of them all. The facilities are clean, the staff is friendly, and I like the bluetooth technology to open the gate. ... Read more
    Marcus W. - 19 August 2025
    Needed a space in a hurry in October of 2023, i needed a space large enough to house bother personal and work related materials. Extra space had just opened a new location on Kenmore Ave. I also was not going to be available to to pass multiple keys off to multiple people in order for them to access the unit. Angela was super helpful and suggested a new lock set that provided enough keys for all who needed access to the units. One Key for both locks is great. I was also able to pay for the unit a year and a half in advance at the price I leased for without having to worry about a rate increase! ... Read more
    Joe W. - 4 August 2025
    The location is perfect, clean and inviting. The staff that assisted myself Ms.Angela was very knowledgeable about the unit, she made sure we knew the proper way to lock the unit, where the rest rooms were located, what to do shall me need to upgrade in the future as well. She demonstrated great friendly customer service. ... Read more
    Crystal H. - 4 August 2025
    Love this storage facility. This facility is very clean, and safe. The staff is outstanding. Angela is very helpful and accommodating with any questions and concerns. Would highly recommend for your storage needs or auctions. ... Read more
    Melissa H. - 26 June 2025
    I recently had the pleasure of using Extra Space Storage on Kenmore, and I can’t say enough about how impressed I was with the customer service. From the moment I walked in, ANGELA was welcoming, professional, and incredibly helpful. What really stood out was her attention to detail and genuine willingness to help. It’s clear that they care about their customers and go the extra mile to make sure everything runs smoothly. I highly recommend Extra Space Storage on Kenmore to anyone looking for not just a place to store their belongings, but also a team that truly values customer satisfaction. Ask for ANGELA. Thank you for making my experience such a positive one! ... Read more
    Lou C. - 4 June 2025
    First of all, Miss Angela W. is the most amazing customer service person I've ever had the privilege of communicating with! We moved from out of state and we weren't going to make it to the storage facility before the office closed, and Angela called us to verify some information. She told us our options for getting the keys, and was so vibrantly helpful and her personality shone even through the phone. We only rented for a month, clean facilities, helpful staff, and an easy experience all around. It's gated and even the building requires a code to access the inside. Moving forward to move out day: emptied and cleaned out the unit, took pictures (requested by someone on the phone), walked into the office, and the move out stuff was a breeze! And to my pleasant surprise I finally met Angela face to face, she made the move out experience easier than even the move in stuff!! She has a bright, friendly, and professional personality; made my day even better than before I walked in. When I told her we had spoken on the phone (mind you it was a month ago), she remembered the exact conversation!! If you need a friendly face to talk to, she is your lady!! Thank you Miss Angela for everything and all of your help, and thank you Extra Space Storage for your security. E. S. S., you need to give Angela W. something amazingly awesome to thank her for all of the hard work she is doing, especially for her ability to remain as vibrant, positive, and helpful in this day and age!!! ... Read more
    Kendall C. - 19 April 2025
    Ms. Angela was phenomenal! She provide excellent customer service and also helpful to assisting with my needs. Thanks you Ms. Angela for going above and beyond. From the moment I walked in the door. Clean unit, easy access to facility, friendly service. Quality wins everytime. ... Read more
    Deirdre H. - 12 March 2025
    I’m giving this place 4 only because when we go to put our belongings into storage we never have a dolly to move our things. On march 1st Angela the store manager was amazing. She helped me find a dolly and her customer service was amazing. So far everything is good. The place is nice and clean, units are nice. Only complaint we can’t find dollys most of the time. ... Read more
    Amanda B. - 4 March 2025
    Angela was very patient and helpful. She assisted me with trying to get in my remote unit and when we couldn't she switch me to another one with no issues. Angela even stayed a little late to make sure I was able to get in my unit then followed up with a call the next morning. A true satisfied customer! ... Read more
    Devita B. - 19 February 2025
    Simply an amazing experience. Angela went above and beyond with getting my move in taken care of flawlessly. She went out of her way to make sure everything was going smooth and went the extra mile when I had an issue with a door not opening. Without skipping a beat she moved me to another unit. She truly cares,and has a great sense of humor. Moving things is never fun and is stressful. Angela really made the process enjoyable. Thank you for all the help. ... Read more
    Terry - 16 February 2025
    This place was nice and clean upon my arrival , and I left it the same way. All the workers were kind and courteous. Rich was awesome! I'm glad he's enjoying retirement! Angela W. is great. I explained that I have had a unit here for a long time without any issues, but needed to slowly remove the belongings of my deceased loved ones. Angela calculated a move out date for me and was very compassionate and kind. If you need a storage space, I highly recommend talking to Angela W. at Extra Space Storage. Thank You! ... Read more
    Yolanda - 12 October 2024

    About this facility

    Located at 400 Kenmore Avenue in Buffalo, NY, this Extra Space Storage facility offers a variety of unit sizes, including small, medium, and large options, to accommodate different storage needs. The climate-controlled units are a key feature, especially useful in Buffalo’s fluctuating weather conditions, protecting items from the effects of humidity and extreme temperatures. With indoor and drive-up access units available, this facility provides added convenience for loading and unloading your belongings.

    This multi-level property includes elevators for easy access to upper floors and first-floor access units for those who prefer to avoid stairs. Enhanced security measures, such as security cameras, a controlled gate system, and an onsite manager, ensure peace of mind for customers. Other conveniences include 24-hour access, online payment options, and moving supplies available for purchase. Additionally, truck rentals streamline moving logistics.

    This Extra Space Storage facility is ideal for residents, students, or businesses in Buffalo seeking secure, accessible, and convenient storage solutions.

    Price comparison

    See how this facility's unit prices compare to others in Buffalo, broken down by size.

    Small $106/mo
    Location minimum Location maximum
    $50/mo $233/mo
    Medium $160/mo
    Location minimum Location maximum
    $115/mo $396/mo
    Large $343/mo
    Location minimum Location maximum
    $130/mo $736/mo

    Location & walkability

    This storage facility is in a highly accessible area with excellent walkability and public transit options.

    61

    out of 100

    Walk Score

    Somewhat Walkable

    Some errands can be accomplished on foot

    45

    out of 100

    Transit Score

    Some Transit

    A few nearby public transportation options

    66

    out of 100

    Bike Score

    Bikeable

    Some bike infrastructure

    Walk Score®: 61, Transit Score®: 45, Bike Score®: 66

    Neighborhood highlights

    Located near shopping, car wash stations, and other local conveniences, this storage facility helps you make the most of every visit.

    • Mighty Taco

      Food & Drinks 0.09 miles

    • Tonawanda Rails-to-Trails

      Services 0.12 miles

    • Speedway

      Services 0.13 miles

    • Speedway

      Grocery Stores 0.14 miles

    • CVS Pharmacy

      Services 0.14 miles

    • Tim Hortons

      Food & Drinks 0.14 miles

    • CVS Pharmacy

      Shopping 0.15 miles

    • Dollar General

      Shopping 0.25 miles

    • Family Dollar

      Shopping 0.46 miles

    Frequently Asked Questions

    The right storage unit size depends on what you plan to store and how much space you need to move around your items.

    5x5 or 5x10 units are great for smaller loads, such as chairs, lamps, small furniture pieces, boxes, books, and documents.

    10x10 or 10x15 units work well for larger furniture, bicycles, appliances, and the contents of a small apartment.

    10x20 or 10x30 units can typically fit the contents of a three-bedroom home, including large furniture and multiple appliances.

    If you’re unsure which size is best, a unit size calculator can help estimate the right fit based on the items you’re planning to store – helping you avoid paying for more space than you need.

    Climate-controlled storage units maintain consistent temperature and humidity levels, helping protect items from damage caused by heat, cold, or excess moisture.

    You may want climate control if you’re storing items that can be sensitive to temperature changes, such as furniture, clothing, appliances, paperwork, photographs, artwork, electronics, or wood and leather goods. These units are especially useful for long-term storage or in areas with hot summers, cold winters, or high humidity.

    If you’re storing durable items like tools or outdoor gear, a standard unit may be sufficient. When in doubt, climate control offers added protection and peace of mind.

    The facility at 400 Kenmore Avenue offers 24/7 access, allowing you to visit your unit at your convenience.

    To open your storage unit door, start by unlocking it, whether it uses a traditional padlock or a Bluetooth-enabled smart lock. Once unlocked, grab the bottom handle and lift or pull up the roll-up door until it’s fully open.

    If you’re using the unit for the first time, make sure the lock is properly removed before opening the door to avoid damage.

    Security helps protect your belongings while they’re in storage and gives you peace of mind between visits. Many self storage facilities use a combination of features such as video surveillance, gated access, on-site management, and well-lit premises to help deter unauthorized access.

    At Extra Space Storage - 400 Kenmore Avenue, available security amenities may include Security Camera, Gate, Onsite Manager, designed to help keep your items protected.

    Yes, most standard vehicles can be stored in self storage units. A 10x20 unit typically provides enough space for a car, while outdoor or designated parking areas may be available for larger vehicles.

    For safety reasons, most self storage facilities restrict certain items. These commonly include:

    • Hazardous, flammable, or toxic materials
    • Perishable food
    • Live plants or animals
    • Cash, firearms, or irreplaceable valuables

    Always check with the facility at 400 Kenmore Avenue for specific restrictions and recommendations.

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