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Prime Storage - 655 Saragota Road, Gansevoort, NY 12831

4/5 - 70 Reviews
Location:
655 Saragota Road, Gansevoort, NY 12831
Office hours:
24/7 ACCESS
  • Mon-Sun: 8 a.m. - 8 p.m.
24/7 ACCESS
(518) 512-0098

Prime Storage - 655 Saragota Road, Gansevoort, NY 12831

  • 24 hour access

    Access your unit any time, day or night, when available

  • Drive-Up Access

    Drive directly up to your unit for easy loading and unloading

  • Retail Available

    Moving and packing supplies available for purchase on-site

Not sure which size you need? Check our size guide to find the perfect fit.
5x10 Self Storage 50 Sq. Ft.
$75/mo
10x15 Self Storage 150 Sq. Ft.
$177/mo
10x13 Self Storage 130 Sq. Ft.
$175/mo
10x10 Self Storage 100 Sq. Ft.
$97/mo
10x20 Self Storage 200 Sq. Ft.
$214/mo

Amenities & features

  • 24 hour access
  • Drive-Up Access
  • Retail Available
  • Onsite Manager
  • Truck Rentals
  • Contactless Renting
  • Security Camera
  • Gate
  • Parking
  • Credit Cards Accepted
  • Online Payment

Customer reviews

4/5
Average rating
70
Number of reviews

Read some helpful reviews of Prime Storage, 655 Saragota Road, Gansevoort, NY 12831, shared by real renters with genuine experiences and honest opinions.

They constantly raise the price(review market rates?). No person onsite. All our belongings covered in mouse droppings. After I emptied and cleaned the unit, the office says open, but the door is locked, no one answers the phone. There's no one to inspect your unit when you leave. I can never recommend this storage unit to anyone. Very poorly run. ... Read more
Andrew K. - 29 August 2026
Worst self-storage experience ever, hands down. Unit was broken into and robbed within 2 weeks of rental. Police report filed and email sent to Prime. NO ONE has reached out to assist with filing a claim, to apologize, nothing. They just want your money. *UPDATE: 2 MONTHS later, the rate was jacked up almost 35%, so probably a bait and switch scenario. Go with ANYONE else. ... Read more
Ghost N. - 27 August 2026
It was very easy to setup and reserve a unit. All associates who assisted us were very informative. The latch was a bit difficult to slide but sturdy. The unit is also the perfect size and clean upon move in. Update: discount was not honored after first month. When I called to inquire about it I was told by customer service that there is supposed to be a discount and that they will have the property manager reach out to confirm when the refund gets processed. 3 months later I’m still waiting for a call back and a refund. Customer service associates are nice and kept trying to reach out to the property manager but still no luck. Will be moving out at the end of the month but not sure if I ever want to do business with any other Prime Storage locations since no one can seem to get things done once they get you to move in. ... Read more
Dynia M. - 8 July 2026
Started renting 5/4/26 for $61 with $18 in fees for a total of $79 for a 10 x 10 unit. Struggled to get the door of the unit open the first time there. Called and spoke to a very nice lady who tried to get in touch with someone local and said I’d get a call back, but I never did. Eventually did get my stuff in the unit. Fast forward to when I needed to expense the unit with my company and couldn’t get a monthly invoice from Prime. Called and was told I’d have an invoice within 24 hours and never received it. Had to call again, spoke to a helpful woman, but at that point I’d already decided I’d be leaving. Then I get an email they’ll be updating the doors, which seems like a needed improvement after my first experience there. Lastly, receive an email 6/29, not even 2 months there, saying they have to re-evaluate market conditions and operational costs. If I was staying, my rent would be going up $60 to $121 with fees of $18 bringing it from $79 a month to $139 between 5/4 and 8/4. Seems their common practice to spike rates up after just 3 months. Needless to say, I’m moving my stuff elsewhere. ... Read more
Elyse W. - 1 July 2026
Like others have mentioned in reviews, the storage units are infiltrated with mice and droppings are everywhere. For the price point of the units ($200+ a month) this is completely unacceptable. Clearly this has been a problem in the past based on reviews yet Prime has not improved the situation. After finding our unit filled with droppings again today we will be leaving this facility. ... Read more
Kendra M. - 26 May 2026
Cherylle H. - 9 October 2025
It has been a good experience! Easy to register and get a storage unit online! The only complaint I have is that it was advertised online as first month free! When I called to ask about it and why I was charged, I was told I had to request the first month free online and there was nothing she could do about it! ... Read more
Lisa D. - 27 August 2025
Our experience with Prime storage was very disappointing. All of our belonging were destroyed by mouse droppings within a months time. I feel honesty about rodent infestation would have been helpful. At least we could have taken measures to protect our $5,000 tempurpedic mattress and furniture. We are only able to get $500 from the insurance claim. ... Read more
Suzanne - 22 July 2025
Ricky T. - 22 February 2025
The unit wasn't secure enough they lock you out of you unit if your 4 days past due they double lock you called and spoke to managers were both disrespectful I will never rent from them again and that's at the route 50 location in Saratoga ... Read more
sandra b. - 25 October 2024
Storage unit in my opinion was not secure at all. The unit had what appeared to be a standard household door with no knobs, the holes for the knobs were filled with expandable foam and not even filled completely. The latch is what appeared to be very inadequate and a light duty residential fence gate latch. The property has no gate that secures it so it’s wide open to whoever wants to wander around, funny part is I was given a gate code for a gate that doesn’t exist. Price reasonable but not for what you get. I personally would not and did not store anything at the facility on rte 9 in gansevoort. ... Read more
PJ F. - 30 January 2024
The process to get a storage unit was really easy and I’m very happy with it. Staff have all been friendly, Liam was especially helpful to work with when I booked my unit. Definitely recommend renting a unit here! ... Read more
Kristen J. - 30 August 2023
We have been renting a unit for about 9 months now, longer than we expected but our unit was nice and clean moving in and through the winter there was no sign of leaking or mice problems. I can pay my bill online or on the phone which makes life easier for me. I have no complaints. ... Read more
Deborah R. - 29 July 2021

About this facility

Located at 655 Saragota Road in Gansevoort, this Prime Storage facility provides a variety of unit sizes, including small, medium, and large options, to accommodate diverse storage needs. Whether you're decluttering your home, downsizing, or in the midst of a move, this facility has flexible solutions to fit your situation.

This facility stands out for its convenient drive-up access, making it easy to load and unload items directly from your vehicle. Security is a priority, with features like a gated entrance, security cameras, and an onsite manager providing added peace of mind. For those with vehicles, the available parking is perfect for storing cars, while the facility’s accessibility is enhanced by 24-hour access. Moving is simplified here with the option to purchase supplies onsite and take advantage of truck rentals.

The ease of contactless renting and online payment options makes this Prime Storage facility ideal for busy residents of Gansevoort and nearby communities. With its robust features and convenient location, it’s particularly well-suited for those seeking secure, hassle-free storage.

Price comparison

See how this facility's unit prices compare to others in Wilton, broken down by size.

Small $75/mo
Location minimum Location maximum
$45/mo $137/mo
Medium $150/mo
Location minimum Location maximum
$79/mo $229/mo
Large $214/mo
Location minimum Location maximum
$117/mo $650/mo

Location & walkability

This storage facility is in an area with moderate walkability and some public transit options. A personal vehicle may be needed for certain trips.

38

out of 100

Walk Score

Car-Dependent

Most errands require a car

33

out of 100

Bike Score

Somewhat Bikeable

Minimal bike infrastructure

Walk Score®: 38, Bike Score®: 33

Neighborhood highlights

Located near shopping, car wash stations, and other local conveniences, this storage facility helps you make the most of every visit.

  • CVS Pharmacy

    Services 0.05 miles

  • Dunkin' Donuts

    Food & Drinks 0.07 miles

  • Stewart's

    Grocery Stores 0.08 miles

  • Artisanal Brew Works

    Food & Drinks 0.47 miles

Frequently Asked Questions

The right storage unit size depends on what you plan to store and how much space you need to move around your items.

5x5 or 5x10 units are great for smaller loads, such as chairs, lamps, small furniture pieces, boxes, books, and documents.

10x10 or 10x15 units work well for larger furniture, bicycles, appliances, and the contents of a small apartment.

10x20 or 10x30 units can typically fit the contents of a three-bedroom home, including large furniture and multiple appliances.

If you’re unsure which size is best, a unit size calculator can help estimate the right fit based on the items you’re planning to store – helping you avoid paying for more space than you need.

The facility at 655 Saragota Road offers 24/7 access, allowing you to visit your unit at your convenience.

To open your storage unit door, start by unlocking it, whether it uses a traditional padlock or a Bluetooth-enabled smart lock. Once unlocked, grab the bottom handle and lift or pull up the roll-up door until it’s fully open.

If you’re using the unit for the first time, make sure the lock is properly removed before opening the door to avoid damage.

Security helps protect your belongings while they’re in storage and gives you peace of mind between visits. Many self storage facilities use a combination of features such as video surveillance, gated access, on-site management, and well-lit premises to help deter unauthorized access.

At Prime Storage - 655 Saragota Road, available security amenities may include Security Camera, Gate, Onsite Manager, designed to help keep your items protected.

Yes, most standard vehicles can be stored in self storage units. A 10x20 unit typically provides enough space for a car, while outdoor or designated parking areas may be available for larger vehicles.

For safety reasons, most self storage facilities restrict certain items. These commonly include:

  • Hazardous, flammable, or toxic materials
  • Perishable food
  • Live plants or animals
  • Cash, firearms, or irreplaceable valuables

Always check with the facility at 655 Saragota Road for specific restrictions and recommendations.

Storage units for rent – StorageCafe
Contact this property now:
(518) 512-0098