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(518) 761-2570

Prime Storage (NY17) - 128 Dix Avenue, Glens Falls, NY 12801

Self Storage, Car Storage 50 - 400 Sq. Ft.
3.5/5 - 77 Reviews
(518) 761-2570
Location:
128 Dix Avenue, Glens Falls, NY 12801
24/7 ACCESS
All units
Small
Medium
Large
Parking
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Units Availability
Small Storage Unit
5x15
Self Storage
75 Sq. Ft.
$93/mo
Small Storage Unit
5x10
Self Storage
50 Sq. Ft.
$69/mo
Medium Storage Unit
10x15
Self Storage
150 Sq. Ft.
$124/mo
Medium Storage Unit
10x10
Self Storage
100 Sq. Ft.
$109/mo
Large Storage Unit
12x20
Parking
240 Sq. Ft.
Car Storage
Parking
$145/mo
Large Storage Unit
10x40
Self Storage
400 Sq. Ft.
$277/mo
Large Storage Unit
10x30
Self Storage
300 Sq. Ft.
$233/mo
Large Storage Unit
10x25
Self Storage
250 Sq. Ft.
$191/mo
Large Storage Unit
10x20
Self Storage
200 Sq. Ft.
$144/mo

Amenities

  • 24 hour access
  • Drive-Up Access
  • Retail Available
  • Onsite Manager
  • Truck Rentals
  • Contactless Renting
  • Security Camera
  • Parking
  • Credit Cards Accepted
  • Online Payment

What customers are saying

3.5/5 - 77 Reviews

Read some helpful reviews of Prime Storage (NY17) at 128 Dix Avenue, shared by real renters with genuine experiences and honest opinions.

Absolutely fantastic experience with Prime storage! From start to finish, everything exceeded my expectations. The staff was incredibly friendly and professional, making the check-in process seamless. The facility itself was spotless, well-lit, and secure, giving me complete peace of mind knowing my belongings were in good hands. I also appreciated how easy it was to reserve a unit online, and the variety of options available—whether you need something small or large, they have it all. The rates were very reasonable for the level of service and security they provide. Another highlight was the convenience—access to the units is super easy with well-maintained elevators and carts available to help you move your stuff in. Plus, I loved how well the entire facility was monitored with security cameras. It’s clear they take security seriously, which is a huge plus. If you're looking for a reliable, affordable, and customer-focused self-storage company, I highly recommend Prine Storage . They made the entire process simple, and I’ll definitely be back if I ever need storage again. A+ experience all around! ... Read more
Joe M. - 7 October 2025
This company has terrible customer service, with no staff or office to assist. I sent them an email informing them before the end of the month that the storage unit was going to be vacated without receiving any response with the steps to follow. Then, $139 corresponding to the following month was deducted from my bank account, which was already empty. We then called the company, which also has no one who can offer good service, telling me that they were not going to return my money. Now, I receive another email informing me that they will withdraw money from my account again. For new people who require this service, please go somewhere else and inform yourself before believing them. ... Read more
Carla P. - 26 September 2025
It’s very self serve I just wish they had an attendant at the property it’s confusing when you first start and you don’t know the drill for example you need 2! Locks it’s like $80 and the storage fee is increasing to double on sept 19 that’s a ton I’m glad to find something before then. ... Read more
valerie T. - 2 September 2025
Brianne was very helpful and knowledgeable about helping me get a storage unit and answered all my questions very nice to talk to and I would definitely use them again if I needed to was very easy to communicate and get things set up … would def recommend them … ... Read more
ashley p. - 7 August 2025
Scott F. - 6 August 2025
The worst company I have ever dealt with. One person has no idea what the other person is doing. It took 2 hours for me to just pay today. Nothing works units are old and rusty. Terrible experience Go to a new facility ... Read more
Patricia s. - 21 July 2025
Worst of the Worst. This is my FIRST negative review, out of hundreds of accolades for Others. All info is accessible. Reports and Complaints have been filed. I will not REST until Prime Storage is SHUT DOWN!!!! ... Read more
Jason W. - 2 March 2025
This was the worst experience of my life. The happiest day was when I got to move and not pay this company any further. All of my belongings were ruined and even though they had me prove I had renters insurance every four months nothing was covered. They start with a low rate and then raise it every six months. The customer service was awful. The girl in the front was so rude and disrespectful. Anytime I had to deal with her was just a negative day. Please find somewhere else to store your belongings. ... Read more
Dianne M. - 5 December 2024
I'm in Glens Falls NY. Lynda & May ( & all) have been wonderful to me. But... I've had the storage unit since July & now I must pay $20. more. Disappointed! You didn't even wait a year. Going to try & empty the unit before winter. I'm on a limited budget. Thank You ... Read more
Dawn M. - 5 September 2024
My family was in a last minute pinch for storage space. We didn't want to break the bank so we searched for the "cheapest" we could find. Fully expecting this to be tough task we were so blessed to discover Prime Storage. Not only the least expensive for our need but the facilities far exceeded our expectations. The staff are amazing, friendly, helpful, and kind. It is companies like this that help a seemingly chaotic, stressful moment in life and through their efforts, relieve some of that pressure. ... Read more
mike m. - 14 November 2023
Actual storage unit (10x15-foot, at one of the Dix Ave locations in Glens Falls) was fine. Unit was clean when we arrived, it stayed water-tight and apparently rodent-tight while we used it, and our valuables sat untouched as-expected in the 11 months we used the unit. The door handle/lock was unwieldy, not ergonomic, and challenging to operate. Email communication with the company was more like 2 stars. Prime employees communicate from faceless regional email addresses. They sometimes sign their messages with a first name, and they sometimes don't, and you're not guaranteed to be speaking to the same person if you email them back. In my most-recent message, I asked if there was any sort of move-out inspection procedure, and in their response they warned me about the $35 off-cycle move-out fee, and completely ignored my question about an inspection. Glad you care about me as a valued customer, and not just my money, Prime! Just kidding, you don't. Price hikes during my rental period weren't great either. 2 stars. It feels rather petty to sucker consumers in with a promotional rate, then switch to the normal rate, then within just a few months, hike the REGULAR price up. No wonder Prime can afford to purchase an $11M office space on Broadway in Saratoga Springs, just to demo it and build a $40M corporate office — since the rental units are technically month-to-month, it's within Prime's legal rights and power to hike the rent amount up every single month if they choose to do so! Buyer beware, I guess. It took me more than 4 months, but I built my own 208-square-foot custom sealed storage shed for about $1,200 - $1,500 worth of materials (using rough pine from local sawmills, trees from the build-site as posts, housewrap, gap filler, and Fastenmaster hardware) and was finally able to ditch the Prime storage unit at $181/mo (including their built-in rental insurance), and relocate my things. As I said in the beginning, the unit was more-or-less fine while I had it, but I'm glad to be done with it. Everywhere you look, there's another Prime storage location, and I guess they're getting big enough that they're losing sight of their customer service, and apparently they're ignorant of the idea that instituting multiple price-hikes within a single 11-month period is going to get them a worse review. Well, now you know, Prime. I also find it sketchy that after my rental, Prime asked for my "positive review" and told me to email them if I had any issues. One of my main issues with the company was communication. Why would I put myself through that again when I could just leave an honest Google review? Was Prime going to compensate me for my trouble? Unlikely. ... Read more
Patrick F. - 9 August 2023

Overview

Located at 128 Dix Avenue in Glens Falls, NY, this Prime Storage facility offers a variety of unit sizes, including small, medium, and large, making it an excellent choice for individuals or businesses with diverse storage needs. Whether you’re decluttering your home, moving, or storing business inventory, this facility has options to fit your situation.

Customers benefit from convenient drive-up access, which simplifies loading and unloading. For added flexibility, this facility provides 24-hour access, so your belongings are available whenever you need them. Security is prioritized with a combination of security cameras and an onsite manager, offering peace of mind. The facility also provides parking, which is ideal for storing vehicles, and retail options for purchasing moving supplies. If you’re planning a move, truck rentals are also available onsite.

With its contactless renting and online payment options, this facility is particularly suited for those looking for a streamlined experience. Whether you’re local to Glens Falls or in the surrounding areas, this Prime Storage facility offers secure and convenient storage tailored to your needs.

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Storage units in nearby cities

Want to see how Glens Falls, NY, compares to other places? There are plenty of great options nearby. Saratoga Springs, NY, 19 miles away, has 2 self storage facilities with rents starting from $55/month. Or you could drive to Cohoes, NY, just 38 miles distant to find other options, where the cheapest units in the 2 facilities there can be rented for $50/month. In Schenectady, NY, just 38 miles away, there are 4 facilities available, offering rents as low as $9/month. Further out, Troy, NY (40 miles away), and Menands, NY (43 miles away), have 4 and 1 facilities, with minimum rents of $24 and $47, respectively.

Storage units in Saratoga Springs, NY Within a 19-mile radius
2 Facilities
From $55/mo
Storage units in Cohoes, NY Within a 38-mile radius
2 Facilities
From $50/mo
Storage units in Schenectady, NY Within a 38-mile radius
4 Facilities
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Storage units in Troy, NY Within a 40-mile radius
4 Facilities
From $24/mo
Storage units in Menands, NY Within a 43-mile radius
1 Facility
From $47/mo
Storage units in Albany, NY Within a 46-mile radius
2 Facilities
From $30/mo
Storage units in East Greenbush, NY Within a 49-mile radius
1 Facility
From $127/mo

Check out storage units in trending cities

Still looking for the ideal storage unit? For more great self storage options you wouldn't have to cross the state border: units can be leased in New York City, NY and Brooklyn, NY, starting from $7 and $8, respectively. Even more storage is available and with low starting rents, in Queens, NY ($10), Manhattan, NY ($21) and Bronx, NY ($7).

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Browse storage units in all New York cities.

Frequently Asked Questions

There is a wide array of amenities available for the storage units that Prime Storage (NY17) - 128 Dix Avenue has to offer. These amenities include 24 hour access, Drive-Up Access, Retail Available, Onsite Manager, Truck Rentals, Contactless Renting, Security Camera, Parking, Credit Cards Accepted and Online Payment. Most of these amenities can prove to be very useful depending on what you need to store. For example, climate-controlled units can come in handy for keeping sensitive items, drive-up access can make your loading and unloading process easier, and extra security measures will ensure your items are kept safe at all times.

The storage units offered by Prime Storage (NY17) - 128 Dix Avenue can satisfy all of your storage needs. Different sizes here range from 50 to 400 square feet. You can go for smaller units if you don't have a lot of items to store, while choosing a larger space is recommended in case you need to store a lot of furniture, bigger items or even vehicles.

The unit size that you should choose obviously depends on how much stuff you need to store. On the one hand, you should think of smaller units (5'x5' or 5'x10') as closets – they can be used to store chairs, lamps, moving boxes and sports equipment, along with smaller pieces of furniture, books and documents.

On the other hand, the 10'x10' and 10'x15' spaces are good for storing larger items of furniture, bicycles and a larger number of possessions. If you need even more space, then 10'x20' and 10'x30' units can easily accommodate the contents of an entire 3- or 4-bedroom house.

Storage units offered by Prime Storage (NY17) - 128 Dix Avenue come at a variety of prices, starting from $69 per month for typically smaller units. However, larger spaces can set you back up to $277 a month.

We know that when it comes to self storage, there is nothing more important than quickness and accessibility. Drive-up access is an extremely convenient amenity, as you can park your vehicle right next to your unit, making it significantly easier to load and unload the items you will use storage for. However, drive-up storage units tend to be outdoors, so you might consider indoor storage spaces with climate control if you're looking to keep temperature-sensitive items in peak condition.

Yes, you might, depending on what you need to put in storage. Climate-controlled spaces keep temperatures and humidity levels consistent all the time, which means they are perfect for storing sensitive items. Seeing that a whole host of things can be damaged by varying temperatures and excessive moisture, many people choose to rent climate-controlled units for personal items such as documents, photographs, paintings, collectibles, electronics, wooden furniture, antiques and even vehicles. If you're looking to store such items that are valuable to you, consider renting a climate-controlled unit!