CubeSmart Self Storage - 5725 South Transit Road, Lockport, NY 14094

4.6/5 - 177 Reviews
Location:
5725 South Transit Road, Lockport, NY 14094
Office hours:
  • Mon-Fri: 9:30 a.m. - 6 p.m.
  • Sat: 8:30 a.m. - 5 p.m.

CubeSmart Self Storage - 5725 South Transit Road, Lockport, NY 14094

  • Climate-Controlled

    Protect belongings from temperature changes and humidity

  • Indoor

    Units are located indoors for added protection and convenience

  • Retail Available

    Moving and packing supplies available for purchase on-site

    Not sure which size you need? Check our size guide to find the perfect fit.
    10x7.5 Self Storage 75 Sq. Ft.
    Climate-Controlled First Floor Access
    $151/mo
    10x5 Self Storage 50 Sq. Ft.
    Climate-Controlled First Floor Access
    $116/mo
    10x15 Self Storage 150 Sq. Ft.
    Climate-Controlled First Floor Access
    $249/mo
    10x10 Self Storage 100 Sq. Ft.
    Climate-Controlled First Floor Access
    $185/mo
    10x30 Self Storage 300 Sq. Ft.
    Climate-Controlled First Floor Access
    $562/mo
    10x20 Self Storage 200 Sq. Ft.
    Climate-Controlled First Floor Access
    $395/mo
    No units are currently available.

    Amenities & features

    • Climate-Controlled
    • Indoor
    • Retail Available
    • Onsite Manager
    • Contactless Renting
    • Security Camera
    • Parking
    • First Floor Access
    • Online Payment

    Customer reviews

    4.6/5
    Average rating
    177
    Number of reviews

    Read some helpful reviews of CubeSmart Self Storage, shared by real renters with genuine experiences and honest opinions.

    We have had a storage unit with this particular location for three years, and I recently had a question about my account. I went to the website and found no answers. I tried to call the company's toll-free number to speak with an actual human being, but I got kicked into a chat. 30 minutes later, I came away with no answers and a lot of aggravation. In desperation, I called the local number affiliated with my specific facility and the manager Monica was able to assist me in a fraction of the time. She was kind, gracious and extremely helpful, and I am so appreciative that she was there to help me. Thank you so very much, Monica!!!!!!!! ... Read more
    K - 27 June 2026
    I’ve had a storage unit here since September & not only has it gone up in price TWICE (up to $191 for a 10x10 which is insane & the most expensive anywhere in the area) since then & it’s only June, but the first day I got it, the older lady w thin crinkled hair & was all smiles & super talkative & asked me to do a review & I said I would after a little while of having the unit so I could see how things actually were. Her demeanor immediately changed to not so friendly or smiley or talkative. I just paid it no mind. Fast forward to today, June 15th, I lost my keys & had to load more stuff into it & her & the other lady immediately had attitudes when I walked into the office & said I lost my keys & needed the lock to be cut off but I was already having a rough day so I just ignored it & she kept asking me if I needed a lock even after I said no twice & said I already had my own & she pops off & says “like right now? You have one right now? Bc as soon as I cut it off you have to put the lock on it to make sure the unit is secure” & I said yes & she just continued printing the form in silence. Fast forward, we’re still packing things into it & she comes out there & says you left the door to your storage open & my fiance says we’re still packing things into it & she says “oh I thought you were removing things” & we say “no” & she says okay just making sure you secured the unit & I was like okay?? Then we get done, locked the unit up & have a few things to throw away so we walk them to the dumpsters in the back & as we’re walking back, the older lady w the thin crinkled hair walks up to me & says in a nasty, rude tone “there are signs everywhere that say no dumping, I know you saw the signs. You can’t leave that there. If you don’t get your stuff right now, I’m calling the cops & you will be charged with a $500 fine.” & to witch I say “you don’t have to be rude about it, you could’ve just said that we can’t use the dumpsters” & she says “idc I’ve tried being nice about it before” & I say “we have never used the dumpsters & you’ve never said anything to us about them so no you haven’t, not to me, again you didn’t have to be rude about it” & as we’re grabbing the things to put in the U-Haul to throw away somewhere else she then walks up to my mom who was helping us & starts yelling at her about it the whole time & my mom is like “I’m just asking what’s going on” so I walk up & im like “why are you yelling at her about it? It’s not her unit so you shouldn’t be speaking to her about it at all much less yelling at her about it” & my mom said she asked her what was going on & that’s why she was yelling at her about it & I said “if you don’t stop yelling & being rude there’s going to be a real problem here” & she rolled her eyes & I kindly said “you’re the same woman who asked me to leave a review the day I got this unit & had an attitude when I said it was too soon & I would after a while of having it, for This type of reason but I’ll definitely be leaving a review now. How unprofessional. I’m getting a new place in July & won’t need this unit anymore & I can’t wait to stop paying $200/month for a super small unit w 2 women who have the nastiest attitudes. Would not recommend this place to anyone I know. ... Read more
    Becca L. - 15 June 2026
    I am relocating and living with relatives until I find a place. So, I rented a small unit for a month or two allows me to keep all of my belongings at one location. The process was very swift as I reserved the space online and followed up in house. The receptions helped finalize the paperwork and walked me though the process, along with pointing out things I would have missed in the contract. She was really helpful, and made me feel that my items are in good hands. ... Read more
    Ro C. - 17 February 2026
    Zack K. - 20 January 2026
    I’ve been here for a few years now and the change of staff in the middle was amazing always checking in and helping out with payments will definitely be choosing this place again if I need storage. Big thank you to Monica the GM and Lisa the SM. ... Read more
    David P. - 12 January 2026
    Shalei C. - 3 October 2025
    Lisa and Monica were very friendly, efficient, and glad to assist!! I was in and out in no time! I'll definitely be recommending CubeSmart to my friends and family. Thank you for an excellent experience! ... Read more
    Vanessa B. - 2 October 2025
    Stopped in to inquire about the facility. I have nothing but praise for both Monica the general manager and her side kick (store manager). Both were very knowledgeable and helpful and know their product WELL!!! ... Read more
    Cheryl B. - 30 September 2025
    Michelle H. - 27 August 2025
    Jonathan A. - 21 August 2025
    RayLyn E. - 18 August 2025
    I was extremely happy with the warm, friendly and exceptionally helpful experience I received from Lisa the customer service agent! I left feeling confident that I chose the best storage facility for myself. Thank You so Much , CubeSmart! ?? ... Read more
    Lisa K. - 4 August 2025
    I am very happy I have a temperature controlled unit but I liked the storage rooms that I've used in the past in which I can just drive up to the unit and unload. But, its very neat, clean and organized. There should be a couple garbage cans near the entrance. ... Read more
    Kristine M. - 31 December 2024
    Monica is delightful! She noticed I was moving things into my unit while she was cleaning a new one, and asked me if she could help me with anything. This kind of attentiveness is lovely and not something you see nowadays. ... Read more
    Jennie W. - 23 December 2024
    I started renting with CubeSmart in September 2020. I had two units and I paid $300.95 per month. Fast forward the June 2024 and I'm now paying $584.00. That is an increase of 48% in just 3 years 9 months! I would have thought CubeSmart would have wanted long-term renters producing guaranteed revenue. I'm obviously wrong! I also had problems with mildew. It covered my wood and leather furniture and was even found in my stored leather purses. I guess CubeSmart really isn't CLIMATE CONTROLLED!! If you plan on storing long-term, this is not the place for you! The photo is the inside of one of my purses that had been in a protective bag in a box! ... Read more
    Leslie A. - 19 June 2024
    Signing up for a unit is easy and seamless. Your payments are taken out automatically each month so you never have to worry about forgetting and the facility is clean and spacious. Everything you need is there for you when you come to claim your unit including the lock and keys. I highly recommend them. ... Read more
    Joanne B. - 25 April 2024
    I would recommend Cubesmart all day long, everyday. Staff is great! Both Lisa and Kristin were very helpful, patient and ALWAYS kind! I loved that they always have plenty of move around carts to load all my stuff on. They were great!! Made it so easy to move things in and out. Very big to smaller ones. I wish I had taken pictures but maybe someone else will. I was there for 17 months, all of my items stayed in the same condition as they went in. And I had a little bit of everything, trust me! Seriously. No issues at all. Just an all around nice facility. ... Read more
    Sylvia - 20 March 2024

    About this facility

    Located at 5725 South Transit Road, this CubeSmart facility in Lockport, NY, offers a variety of storage unit sizes, including small, medium, and large, to accommodate diverse storage needs. Whether you have a few seasonal items or larger household belongings, this facility provides practical options for residents and businesses alike.

    A key feature of this facility is its climate-controlled units, which are ideal for Lockport's variable weather, protecting sensitive items from extreme temperatures and humidity. The units also include indoor access and first-floor access, making it easy to load and unload belongings. Security is a priority, with security cameras monitoring the premises and an onsite manager available for assistance. For those with vehicles or larger items, the facility also offers parking, and customers can take advantage of contactless renting and online payment for added convenience.

    This facility stands out for its thoughtful amenities, including a retail area for moving supplies, making it an excellent choice for anyone seeking secure and hassle-free storage in the Lockport area.

    Price comparison

    See how this facility's unit prices compare to others in Lockport, broken down by size.

    Small $134/mo
    Location minimum Location maximum
    $33/mo $282/mo
    Medium $217/mo
    Location minimum Location maximum
    $98/mo $389/mo
    Large $479/mo
    Location minimum Location maximum
    $38/mo $562/mo

    Location & walkability

    This storage facility is in a highly accessible area with excellent walkability and public transit options.

    49

    out of 100

    Walk Score

    Car-Dependent

    Most errands require a car

    50

    out of 100

    Bike Score

    Bikeable

    Some bike infrastructure

    Walk Score®: 49, Bike Score®: 50

    Neighborhood highlights

    Located near shopping, car wash stations, and other local conveniences, this storage facility helps you make the most of every visit.

    • Walmart Supercenter

      Grocery Stores 0.1 miles

    • Arby's

      Food & Drinks 0.11 miles

    • Denny's

      Food & Drinks 0.12 miles

    • Mighty Taco

      Food & Drinks 0.12 miles

    • Pizza Hut

      Food & Drinks 0.14 miles

    • M&T Bank

      Services 0.18 miles

    • Ted's Hot Dogs

      Food & Drinks 0.18 miles

    • Heinrich

      Shopping 0.26 miles

    • Lockport Family YMCA

      Recreation & Entertainment 0.29 miles

    Frequently Asked Questions

    The right storage unit size depends on what you plan to store and how much space you need to move around your items.

    5x5 or 5x10 units are great for smaller loads, such as chairs, lamps, small furniture pieces, boxes, books, and documents.

    10x10 or 10x15 units work well for larger furniture, bicycles, appliances, and the contents of a small apartment.

    10x20 or 10x30 units can typically fit the contents of a three-bedroom home, including large furniture and multiple appliances.

    If you’re unsure which size is best, a unit size calculator can help estimate the right fit based on the items you’re planning to store – helping you avoid paying for more space than you need.

    Climate-controlled storage units maintain consistent temperature and humidity levels, helping protect items from damage caused by heat, cold, or excess moisture.

    You may want climate control if you’re storing items that can be sensitive to temperature changes, such as furniture, clothing, appliances, paperwork, photographs, artwork, electronics, or wood and leather goods. These units are especially useful for long-term storage or in areas with hot summers, cold winters, or high humidity.

    If you’re storing durable items like tools or outdoor gear, a standard unit may be sufficient. When in doubt, climate control offers added protection and peace of mind.

    The facility at 5725 South Transit Road is accessible during regular access hours, typically Mon-Fri: 9:30 a.m. - 6 p.m., Sat: 8:30 a.m. - 5 p.m. Office hours and gate access times may differ, so it’s a good idea to check the facility’s posted schedule before your visit.

    To open your storage unit door, start by unlocking it, whether it uses a traditional padlock or a Bluetooth-enabled smart lock. Once unlocked, grab the bottom handle and lift or pull up the roll-up door until it’s fully open.

    If you’re using the unit for the first time, make sure the lock is properly removed before opening the door to avoid damage.

    Security helps protect your belongings while they’re in storage and gives you peace of mind between visits. Many self storage facilities use a combination of features such as video surveillance, gated access, on-site management, and well-lit premises to help deter unauthorized access.

    At CubeSmart Self Storage - 5725 South Transit Road, available security amenities may include Security Camera, Onsite Manager, designed to help keep your items protected.

    Yes, most standard vehicles can be stored in self storage units. A 10x20 unit typically provides enough space for a car, while outdoor or designated parking areas may be available for larger vehicles.

    For safety reasons, most self storage facilities restrict certain items. These commonly include:

    • Hazardous, flammable, or toxic materials
    • Perishable food
    • Live plants or animals
    • Cash, firearms, or irreplaceable valuables

    Always check with the facility at 5725 South Transit Road for specific restrictions and recommendations.

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