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Snapbox Self Storage - 275 Washington Street, Mount Vernon, NY 10553

4.7/5 - 437 Reviews
Location:
275 Washington Street, Mount Vernon, NY 10553
Office hours:
  • Mon-Sun: 6 a.m. - 10 p.m.

Snapbox Self Storage - 275 Washington Street, Mount Vernon, NY 10553

  • Climate-Controlled

    Protect belongings from temperature changes and humidity

  • Indoor

    Units are located indoors for added protection and convenience

  • Retail Available

    Moving and packing supplies available for purchase on-site

    Not sure which size you need? Check our size guide to find the perfect fit.
    10x7.5 Self Storage 75 Sq. Ft.
    Climate-Controlled
    $169/mo
    5x15 Self Storage 75 Sq. Ft.
    Climate-Controlled
    $169/mo
    5x10 Self Storage 50 Sq. Ft.
    Climate-Controlled
    $69 - $109/mo
    5x5 Self Storage 25 Sq. Ft.
    Climate-Controlled
    $53 - $79/mo
    3x10 Self Storage 30 Sq. Ft.
    Climate-Controlled
    $64/mo
    11x10 Self Storage 110 Sq. Ft.
    Climate-Controlled First Floor Access
    $254/mo
    10x19 Self Storage 190 Sq. Ft.
    Climate-Controlled First Floor Access
    $428/mo
    10x15 Self Storage 150 Sq. Ft.
    Climate-Controlled
    $184 - $295/mo
    10x13.5 Self Storage 135 Sq. Ft.
    Climate-Controlled First Floor Access
    $261/mo
    10x10 Self Storage 100 Sq. Ft.
    Climate-Controlled
    $141 - $210/mo
    20x15 Self Storage 300 Sq. Ft.
    Climate-Controlled
    $407/mo
    10x30 Self Storage 300 Sq. Ft.
    Climate-Controlled First Floor Access
    $715/mo
    10x25 Self Storage 250 Sq. Ft.
    Climate-Controlled First Floor Access
    $515/mo
    10x20 Self Storage 200 Sq. Ft.
    Climate-Controlled
    $283 - $430/mo

    Amenities & features

    • Climate-Controlled
    • Indoor
    • Retail Available
    • Onsite Manager
    • Truck Rentals
    • Security Camera
    • Gate
    • Parking
    • First Floor Access
    • Multi-Level Storage
    • Online Payment
    • RV Storage

    Customer reviews

    4.7/5
    Average rating
    437
    Number of reviews

    Read some helpful reviews of Snapbox Self Storage, 275 Washington Street, Mount Vernon, NY 10553, shared by real renters with genuine experiences and honest opinions.

    Great storage facility — clean, well-lit, and easy to navigate. The staff was excellent. I only met two team members, the young lady and Hermanito, and both were friendly and helpful. When I was moving out, I had a bit of confusion on my end, but Customer Service handled it quickly and got me taken care of with no hassle. Bravo, SnapBox! ... Read more
    Darryl - 21 July 2026
    This has been, by far, the most unprofessional experience I’ve ever had renting a storage unit. I was unable to access my unit for over a week because the elevators were out of service. The facility claimed it was due to a power issue, yet the power was clearly on the entire time. During this ordeal, it was nearly impossible to reach anyone at the location to get updates or assistance. No type of notification was sent to tenants regarding this issue to make us aware. To make matters worse, I was promised a credit to my account for the inconvenience, but it was never applied. When I followed up, the manager who originally made the promise suddenly claimed the owner would not approve it. Now, on top of everything else, my monthly rent has been increased by $50. Between the lack of communication, broken promises, and unexpected rate increase, this has been an extremely disappointing experience. I cannot recommend this storage facility and would strongly encourage others to consider their options before renting here. ... Read more
    Liyah M. - 18 July 2026
    I had a great experience working with Shannon, a customer service representative at Snapbox. She was extremely helpful, patient, and polite throughout the entire process. She took the time to understand our issue, kept us informed, and made sure it was resolved. Thanks to her excellent customer service, we were very happy with the outcome. I sincerely appreciate all of her help. ... Read more
    Jennifer A. - 11 July 2026
    I had a great experience at snap-box storage company today. Herman was very polite, professional, and welcoming from the moment I arrived. He took the time to explain everything thoroughly, answered all of my questions, and made the entire process easy and stress-free. His customer service was excellent, and I truly appreciated his patience and willingness to help. The facility was clean, organized, and well-maintained, which also gave me confidence in choosing this company. Overall, I am very satisfied with the experience and would definitely recommend snapbox self-storage company to others looking for reliable service and great customer care. ... Read more
    Sophia P. - 2 June 2026
    Herman was very friendly, engaging, and genuinely helpful throughout the entire process. He took the time to help us select the right storage unit for our needs and made sure we understood all of our options. He also provided a guided tour of the facility, which made us feel comfortable and confident about moving our belongings into the storage unit. His professionalism, patience, and excellent customer service made the experience smooth and stress-free. We truly appreciated his assistance and would highly recommend this facility because of the outstanding service we received from Herman. ... Read more
    Yosi P. - 29 May 2026
    Herman provided excellent customer service from start to finish. He was professional, helpful, patient, and made the entire storage unit process very easy. He took the time to answer all of our questions and made sure we understood everything clearly. It’s not always easy to find great customer service, but Herman went above and beyond to make sure we were taken care of. I truly appreciate his kindness, professionalism, and attention to detail. Highly recommend this storage facility, and a special thank you to Herman for the outstanding service. 5 stars! ... Read more
    Orley W. - 9 May 2026
    Herman was professional and understanding from day one when I came to see the units before renting. He’s very helpful and treats you like family. Then I met Rose and let me say, them two together are the perfect team and anyone would be lucky to have them as employees representing their brand. My only gripe is the lack of carts when it gets slightly busy. They definitely need more than 9. Overall, I’m glad I chose Snapbox over the other storage facilities. If you’re in the market for affordable storage and good customer service, I highly recommend Snapbox. Just get more carts/dollies. Lol ... Read more
    Jemell M. - 1 May 2026
    Herman was extremely helpful and friendly. He took the time to explain all my storage unit options and gave me a tour of the facility, which made the process really easy. Great customer service and a smooth experience overall. Highly recommend! ?? ... Read more
    Isaac P. - 7 March 2026
    I couldn’t be happier with my experience at Snapbox Self-Storage! From the very beginning, the process was smooth, professional, and stress-free. The staff was incredibly friendly and went above and beyond to answer all my questions and help me find the perfect unit for my needs. The facility itself is spotless, well-lit, and feels very secure, which gave me total peace of mind about storing my belongings there. Access is convenient, and everything is clearly organized and easy to navigate. What really stood out to me was the customer service — responsive, helpful, and genuinely caring. It’s rare to find a storage company that combines great pricing, excellent security, and outstanding support all in one place. I highly recommend Snapbox Storage to anyone looking for a reliable and hassle-free storage solution! ... Read more
    Michael - 4 March 2026
    Customer Service very good. Store Staff Excellent. The upper levels on care about collecting rent/fees but they won't allow customers to access their own parking spots. Massive snow storm Sunday to Monday. These pictures are for today. If you don't have vehicle that can handle the snow forget it. ... Read more
    Karl H. - 25 February 2026
    Herman is hands down the most kind, effective. And helpful guy I have dealt with Whether here or any other storage facility I have dealt with. He is single-handedly responsible for my decision to continue with Snapbox. ... Read more
    Amnon B. - 6 February 2026
    The customer service was amazing! The staff Herman was incredibly helpful in explaining my storage unit options and made the whole process easy and stress-free. They answered all my questions, helped me choose the right size, and were friendly and professional the entire time. Highly recommend if you’re looking for great service and a smooth experience. ... Read more
    Erica P. - 5 February 2026
    Antonio M. - 4 February 2026
    The storage facility is kept relatively clean. There is however a noticeable problem with rodents walking thru the halls of the facility. Within 2 years, my storage rent had increased multiple times totaling $200; from $350 to $550 (NB: I did not reference the original $270 promotional rent that I started with 2 years ago; if so, the correct increase in rent is approximately $300 in 2years!!!) In one instance, they increased my rent without providing legal notice and expected that I pay said increase. Additionally, the staff turnover is exceptionally high, and attempting to receive assistance from the office via telephone or even in person is often challenging; as staff appear to be too busy to answer the phone, and/are out of the office as such the office door is often closed. There is no accessible garbage container, lack of adequate equipment/ amenities; one bathroom, no moving Dollie’s available, very limited parking; considering that most people move in and out of storage facilities. I would suggest other storage alternatives. ... Read more
    m n. - 8 October 2025
    It’s a clean quiet facility. During the hot summer days the climate control air conditioning kept me cool and comfortable. The customer service representative at the facility is very helpful and highly motivated, more than willing to show you different size units that will best fit your storage needs. Very friendly and patient. They provide a very clean rest room which is very important when I’m at the facility insuring that I can go through my unit and not have to feel nervous about needing to relieve myself during a visit especially if my belongings are out of the unit. I don’t have to panic and put all my belongings back just to rush home to use the rest room. I’m very pleased pleased with the overall all experience. ... Read more
    Vincent C. - 24 September 2025
    Emely- who assisted me on getting my storage was delightful to work with. Storage is clean and temp controlled which is mandatory to safeguard our belongings. Easy access from parking to storage, just plan your visit on less crowded days to assure parking right on the loading bay, only 6 parking spaces available. Great experience so far! Five stars!!?? ... Read more
    emily F. - 19 September 2025
    Maureen W. - 3 September 2025
    Marión J. - 28 August 2025
    Jazper J. - 21 August 2025
    Vivandra J. - 8 August 2025
    Joao P. - 25 March 2025
    I had an excellent experience at Snap Box Self Service thanks to Nytaea! She was incredibly helpful, providing clear guidance and making the process smooth and easy. Her friendly and professional attitude really made a difference. I truly appreciate her outstanding customer service and highly recommend this location! ... Read more
    Maria S. - 4 March 2025
    lilian a. - 3 March 2025
    Their Sump Pump failed in July and the basement flooded. Lost over $3k in merchandise. They had everyone fill out insurance forms but to no avail since the insurance didn't cover water damage. I have attempted repeatedly to contact their management & no one will call me back. They just ignore the calls. I don't recommend this place. ... Read more
    George B. - 19 March 2024
    I had a generally positive experience with Snapbox Self Storage, and I'd rate them 4 stars. The storage facilities were clean and secure, and the staff was friendly when we signed up. However, I encountered a couple of issues. First, there was a consistent shortage of dollies available, which made moving items a bit more challenging. Second, there was a mix-up with the promised month of free storage, and we had to call and follow up to ensure they honored their offer. It was a bit of a hassle getting in touch with them over the phone, but once resolved, everything else went smoothly. ... Read more
    Andres W. - 28 September 2023

    About this facility

    Located at 275 Washington Street in Mount Vernon, NY, this Snapbox Self Storage facility is a reliable choice for those seeking extra space in a bustling city. Offering small, medium, and large units, it accommodates a variety of storage needs, whether you’re decluttering your home, storing business inventory, or managing a move. With its climate-controlled units, this facility helps protect your belongings from Mount Vernon’s fluctuating temperatures and humidity, ensuring items like furniture, electronics, and documents stay in top condition.

    This Snapbox Self Storage facility prioritizes convenience and security with first-floor access, indoor storage, and a multi-level storage layout for efficient organization. Security is enhanced with security cameras, a gated entry system, and an onsite manager to provide added peace of mind. For vehicle owners, the facility also offers parking options and RV storage, making it ideal for those with larger vehicles or recreational equipment.

    For added convenience, this facility features online payment options, retail moving supplies, and truck rentals to simplify your storage experience. Whether you’re a local resident needing extra space or a business looking for secure storage solutions, this Snapbox Self Storage facility combines practicality with robust features to meet your needs.

    Price comparison

    See how this facility's unit prices compare to others in Mount Vernon, broken down by size.

    Small $105/mo
    Location minimum Location maximum
    $21/mo $326/mo
    Medium $254/mo
    Location minimum Location maximum
    $141/mo $435/mo
    Large $480/mo
    Location minimum Location maximum
    $283/mo $1584/mo

    Location & walkability

    This storage facility is in a highly accessible area with excellent walkability and public transit options.

    81

    out of 100

    Walk Score

    Very Walkable

    Most errands can be accomplished on foot

    56

    out of 100

    Transit Score

    Good Transit

    Many nearby public transportation options

    30

    out of 100

    Bike Score

    Somewhat Bikeable

    Minimal bike infrastructure

    Walk Score®: 81, Transit Score®: 56, Bike Score®: 30

    Neighborhood highlights

    Located near shopping, car wash stations, and other local conveniences, this storage facility helps you make the most of every visit.

    • Mount Vernon East

      Transportation 0.2 miles

    • Mount Vernon East

      Transportation 0.31 miles

    • Mount Vernon East Station

      Transportation 0.39 miles

    • Mount Vernon Post Office

      Services 0.43 miles

    • Little Caesars

      Food & Drinks 0.49 miles

    • East Prospect Avenue & Park Avenue

      Transportation 0.49 miles

    • Popeyes

      Food & Drinks 0.5 miles

    • Mount Vernon Engine Company Number 6

      Services 0.51 miles

    • Foodtown

      Grocery Stores 0.56 miles

    Frequently Asked Questions

    The right storage unit size depends on what you plan to store and how much space you need to move around your items.

    5x5 or 5x10 units are great for smaller loads, such as chairs, lamps, small furniture pieces, boxes, books, and documents.

    10x10 or 10x15 units work well for larger furniture, bicycles, appliances, and the contents of a small apartment.

    10x20 or 10x30 units can typically fit the contents of a three-bedroom home, including large furniture and multiple appliances.

    If you’re unsure which size is best, a unit size calculator can help estimate the right fit based on the items you’re planning to store – helping you avoid paying for more space than you need.

    Climate-controlled storage units maintain consistent temperature and humidity levels, helping protect items from damage caused by heat, cold, or excess moisture.

    You may want climate control if you’re storing items that can be sensitive to temperature changes, such as furniture, clothing, appliances, paperwork, photographs, artwork, electronics, or wood and leather goods. These units are especially useful for long-term storage or in areas with hot summers, cold winters, or high humidity.

    If you’re storing durable items like tools or outdoor gear, a standard unit may be sufficient. When in doubt, climate control offers added protection and peace of mind.

    The facility at 275 Washington Street is accessible during regular access hours, typically Mon-Sun: 6 a.m. - 10 p.m. Office hours and gate access times may differ, so it’s a good idea to check the facility’s posted schedule before your visit.

    To open your storage unit door, start by unlocking it, whether it uses a traditional padlock or a Bluetooth-enabled smart lock. Once unlocked, grab the bottom handle and lift or pull up the roll-up door until it’s fully open.

    If you’re using the unit for the first time, make sure the lock is properly removed before opening the door to avoid damage.

    Security helps protect your belongings while they’re in storage and gives you peace of mind between visits. Many self storage facilities use a combination of features such as video surveillance, gated access, on-site management, and well-lit premises to help deter unauthorized access.

    At Snapbox Self Storage - 275 Washington Street, available security amenities may include Security Camera, Gate, Onsite Manager, designed to help keep your items protected.

    Yes, most standard vehicles can be stored in self storage units. A 10x20 unit typically provides enough space for a car, while outdoor or designated parking areas may be available for larger vehicles.

    For safety reasons, most self storage facilities restrict certain items. These commonly include:

    • Hazardous, flammable, or toxic materials
    • Perishable food
    • Live plants or animals
    • Cash, firearms, or irreplaceable valuables

    Always check with the facility at 275 Washington Street for specific restrictions and recommendations.

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