Dewey Self Storage - 4999 Dewey Avenue, Rochester, NY 14612

4.4/5 - 69 Reviews
Location:
4999 Dewey Avenue, Rochester, NY 14612
Office hours:
  • Mon-Fri: 9 a.m. - 5 p.m.
  • Sat-Sun: 10 a.m. - 3 p.m.

Dewey Self Storage - 4999 Dewey Avenue, Rochester, NY 14612

  • Climate-Controlled

    Protect belongings from temperature changes and humidity

  • Indoor

    Units are located indoors for added protection and convenience

  • Onsite Manager

    On-site staff available to assist with property needs

Unit size details are currently not available for this property. Please contact the property operator for details about available units.

Amenities & features

  • Climate-Controlled
  • Indoor
  • Onsite Manager
  • Truck Rentals
  • Security Camera
  • Gate
  • Parking
  • Credit Cards Accepted
  • Online Payment
  • RV Storage

Customer reviews

4.4/5
Average rating
69
Number of reviews

Read some helpful reviews of Dewey Self Storage, shared by real renters with genuine experiences and honest opinions.

What started out to be something great ended up being a grieving mother’s worst nightmare. We rented a “climate” controlled storage until #13 to be exact. We used the storage until for less than 6 months and when going to retrieve our items as we now have space elsewhere we opened the unit to discover our things covered in mold and damp and bins had water in the bottom of them with lids having condensation under them. We had sentimental things that were placed in DRY bins - such as pictures and baby clothes and baby items that belongs to our deceased child. We will never be able to replace these items. We had to throw out many things such as decorations, electronics, pictures,bedding and our grill due to everything being destroyed by mold. We made the owner and an employee well aware the day we cleaned our unit out and then called again to hopefully be offered some of our money back due to the false advertisement of “climate” controlled and having more than 50% of our belongs covered in mold….. no resolution was offered. If you have valuable items such as things that are irreplaceable or valuable things you don’t want damaged, DO NOT STORE THEM IN A UNIT HERE. ... Read more
D S. - 5 June 2026
GUS YOU ARE AMAZING!!!!! Here’s an over-the-top, glowing review you can use or adapt for a storage place: ? ?????????? 5/5 STARS! If I could give this place TEN stars, I would! This storage facility is not just a storage unit—it’s a palace for your belongings. From the moment I pulled into the spotless, well-lit parking lot, I felt like I had entered the Four Seasons of storage. The staff? Absolute rockstars. They don’t just hand you a key; they practically roll out the red carpet. Friendly, professional, and genuinely eager to help, they treated me less like a customer and more like family. They walked me through every detail with patience and expertise, making sure I felt comfortable and confident. The units themselves? Pristine. Climate-controlled perfection. My items feel safer than they ever did in my own home! The security is next-level—gated access, cameras everywhere, and it all runs so smoothly you’d think NASA designed the system. I could practically sleep at night knowing my things are being guarded like the crown jewels. And let’s talk about convenience: easy drive-up access, carts that glide like butter, elevators that don’t make you wait, and payment options so seamless it almost feels luxurious. They’ve thought of every detail to make storing things not just stress-free, but dare I say… enjoyable. I honestly never imagined writing a love letter to a STORAGE PLACE, but here I am. If you’re even thinking about where to keep your things safe, clean, and secure, stop searching right now. This is it. This is THE ONE. Bravo to the team—you’ve turned something as mundane as storage into an experience I actually brag about to my friends. ?? ... Read more
Marissa B. - 1 October 2025
Bill N. - 21 September 2025
Tom is the best at what he does, always a great experience talking with him about cars...I appreciate him and the owner Gus for always working with me when it comes to my own personal cars..... I recommend them to anyone looking for storage for your vehicles, especially classic cars...???????????????? ... Read more
Pedro O. - 20 September 2025
My unit was clean, dry, secure, well lit and temperature controlled. Easy to sign up and cancel service. Every time I went to the unit I was in and out without delay. Everyone who works here was kind and professional, the customers there were also courteous. This is a massive facility with indoor and odor storage and beautiful classic cars out on display. When I need storage again I will not hesitate to come back. Thanks guys for making this a great experience! ... Read more
Jimmy Q. - 28 October 2024
Zach F. - 21 April 2024
Carlos O. - 16 November 2023
scott d. - 31 July 2018
It's not very high-tech or state-of-the-art; nothing fancy; but this place is pretty clean and so far secure with reasonable rates and plenty of options for storage. The people I've spoken to on the phone and talked with in person who work there have been polite and professional. Dewey Self Storage has adequately met our storage needs. We have been able to fit our entire apartment of possessions into a 10x10' storage unit, which is the size the employee recommended to me when I told him what we needed to store. ... Read more
Sarah R. - 24 June 2018

About this facility

Located at 4999 Dewey Avenue in Rochester, NY, this Dewey Self Storage facility offers small units ideal for personal belongings, seasonal items, or extra household storage. With climate-controlled units, your items are protected from the fluctuating temperatures and humidity common in upstate New York, ensuring delicate items like electronics or furniture remain in excellent condition.

This facility features indoor access for added convenience and security, as well as parking options that can accommodate vehicles. For those with larger storage needs, the RV storage is a great solution for freeing up driveway space. An onsite manager and security cameras provide added peace of mind, while gated access ensures only authorized renters can enter the premises.

To simplify the process, this facility accepts credit cards, offers online payment options, and even provides truck rentals to make your move as seamless as possible. With its convenient location and versatile features, this facility is perfect for individuals and families in the Rochester area looking for secure and accessible storage solutions.

Location & walkability

This storage facility is in an area with minimal walkability and limited public transit options. A personal vehicle is recommended for most trips.

14

out of 100

Walk Score

Car-Dependent

Almost all errands require a car

21

out of 100

Bike Score

Somewhat Bikeable

Minimal bike infrastructure

Walk Score®: 14, Bike Score®: 21

Neighborhood highlights

Located near shopping, car wash stations, and other local conveniences, this storage facility helps you make the most of every visit.

  • Schaller's Drive-In

    Food & Drinks 0.62 miles

  • Char Broil House Food & Spirit

    Food & Drinks 0.66 miles

Frequently Asked Questions

The right storage unit size depends on what you plan to store and how much space you need to move around your items.

5x5 or 5x10 units are great for smaller loads, such as chairs, lamps, small furniture pieces, boxes, books, and documents.

10x10 or 10x15 units work well for larger furniture, bicycles, appliances, and the contents of a small apartment.

10x20 or 10x30 units can typically fit the contents of a three-bedroom home, including large furniture and multiple appliances.

If you’re unsure which size is best, a unit size calculator can help estimate the right fit based on the items you’re planning to store – helping you avoid paying for more space than you need.

Climate-controlled storage units maintain consistent temperature and humidity levels, helping protect items from damage caused by heat, cold, or excess moisture.

You may want climate control if you’re storing items that can be sensitive to temperature changes, such as furniture, clothing, appliances, paperwork, photographs, artwork, electronics, or wood and leather goods. These units are especially useful for long-term storage or in areas with hot summers, cold winters, or high humidity.

If you’re storing durable items like tools or outdoor gear, a standard unit may be sufficient. When in doubt, climate control offers added protection and peace of mind.

The facility at 4999 Dewey Avenue is accessible during regular access hours, typically Mon-Fri: 9 a.m. - 5 p.m., Sat-Sun: 10 a.m. - 3 p.m. Office hours and gate access times may differ, so it’s a good idea to check the facility’s posted schedule before your visit.

To open your storage unit door, start by unlocking it, whether it uses a traditional padlock or a Bluetooth-enabled smart lock. Once unlocked, grab the bottom handle and lift or pull up the roll-up door until it’s fully open.

If you’re using the unit for the first time, make sure the lock is properly removed before opening the door to avoid damage.

Security helps protect your belongings while they’re in storage and gives you peace of mind between visits. Many self storage facilities use a combination of features such as video surveillance, gated access, on-site management, and well-lit premises to help deter unauthorized access.

At Dewey Self Storage - 4999 Dewey Avenue, available security amenities may include Security Camera, Gate, Onsite Manager, designed to help keep your items protected.

Yes, most standard vehicles can be stored in self storage units. A 10x20 unit typically provides enough space for a car, while outdoor or designated parking areas may be available for larger vehicles.

For safety reasons, most self storage facilities restrict certain items. These commonly include:

  • Hazardous, flammable, or toxic materials
  • Perishable food
  • Live plants or animals
  • Cash, firearms, or irreplaceable valuables

Always check with the facility at 4999 Dewey Avenue for specific restrictions and recommendations.

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