Extra Space Storage - 2175 Buffalo Road, Rochester, NY 14624

4.8/5 - 248 Reviews
Location:
2175 Buffalo Road, Rochester, NY 14624
Office hours:
  • Mon-Fri: 9:30 a.m. - 6 p.m.
  • Sat: 9 a.m. - 5:30 p.m.

Extra Space Storage - 2175 Buffalo Road, Rochester, NY 14624

  • Climate-Controlled

    Protect belongings from temperature changes and humidity

  • Indoor

    Units are located indoors for added protection and convenience

  • Retail Available

    Moving and packing supplies available for purchase on-site

    Not sure which size you need? Check our size guide to find the perfect fit.
    10x9 Self Storage 90 Sq. Ft.
    Climate-Controlled
    $165/mo
    10x8 Self Storage 80 Sq. Ft.
    Climate-Controlled
    $157/mo
    10x7 Self Storage 70 Sq. Ft.
    Climate-Controlled
    $142/mo
    10x6 Self Storage 60 Sq. Ft.
    Climate-Controlled
    $129/mo
    10x5 Self Storage 50 Sq. Ft.
    Climate-Controlled
    $115/mo
    9x9 Self Storage 81 Sq. Ft.
    Climate-Controlled
    $157/mo
    9x7 Self Storage 63 Sq. Ft.
    Climate-Controlled
    $134/mo
    7x8 Self Storage 56 Sq. Ft.
    Climate-Controlled
    $129/mo
    7x7 Self Storage 49 Sq. Ft.
    Climate-Controlled
    $112/mo
    7x6 Self Storage 42 Sq. Ft.
    Climate-Controlled
    $102/mo
    7x4 Self Storage 28 Sq. Ft.
    Climate-Controlled
    $80/mo
    6x10 Self Storage 60 Sq. Ft.
    Climate-Controlled
    $129/mo
    6x9 Self Storage 54 Sq. Ft.
    Climate-Controlled
    $121/mo
    6x8 Self Storage 48 Sq. Ft.
    Climate-Controlled
    $111/mo
    5x15 Self Storage 75 Sq. Ft.
    Climate-Controlled
    $151/mo
    5x10 Self Storage 50 Sq. Ft.
    Climate-Controlled
    $115/mo
    5x9 Self Storage 45 Sq. Ft.
    Climate-Controlled
    $106/mo
    5x8 Self Storage 40 Sq. Ft.
    Climate-Controlled
    $99/mo
    5x7 Self Storage 35 Sq. Ft.
    Climate-Controlled
    $90/mo
    5x6 Self Storage 30 Sq. Ft.
    Climate-Controlled
    $81/mo
    5x5 Self Storage 25 Sq. Ft.
    Climate-Controlled
    $74/mo
    4x8 Self Storage 32 Sq. Ft.
    Climate-Controlled
    $84/mo
    10x17 Self Storage 170 Sq. Ft.
    Climate-Controlled
    $251/mo
    10x15 Self Storage 150 Sq. Ft.
    Climate-Controlled
    $234/mo
    10x14 Self Storage 140 Sq. Ft.
    Climate-Controlled
    $226/mo
    10x13 Self Storage 130 Sq. Ft.
    Climate-Controlled
    $219/mo
    10x12 Self Storage 120 Sq. Ft.
    Climate-Controlled
    $202/mo
    10x10 Self Storage 100 Sq. Ft.
    Climate-Controlled
    $178/mo
    8x16 Self Storage 128 Sq. Ft.
    Climate-Controlled
    $219/mo
    30x10 Self Storage 300 Sq. Ft.
    Climate-Controlled
    $334/mo
    20x20 Self Storage 400 Sq. Ft.
    Climate-Controlled
    $425/mo
    20x15 Self Storage 300 Sq. Ft.
    Climate-Controlled
    $334/mo
    20x10 Self Storage 200 Sq. Ft.
    Climate-Controlled
    $270/mo
    10x39 Self Storage 390 Sq. Ft.
    Climate-Controlled
    $604/mo
    10x20 Self Storage 200 Sq. Ft.
    Climate-Controlled
    $270/mo
    No units are currently available.

    Amenities & features

    • Climate-Controlled
    • Indoor
    • Retail Available
    • Onsite Manager
    • Contactless Renting
    • Security Camera
    • Parking
    • Online Payment

    Customer reviews

    4.8/5
    Average rating
    248
    Number of reviews

    Read some helpful reviews of Extra Space Storage, shared by real renters with genuine experiences and honest opinions.

    Jeremey was so helpful before and during the time I used this facility. I needed multiple units to store items during a project and he helped me figure out the most cost effective and convenient way to go about the project. He helped me select units that were near to each other to make loading and unloading more efficient and was always responsive to any questions we had. The location is clean on the interior and exterior. I've seen Jeremey personally picking up after careless people so the exterior wasn't a mess or hazzard for others. The exterior keypads are all functioning and I always met the building secured. The codes work easily and are easy to locate in the app. I would definitely recommend this location whether looking for storage for a personal or corporate project. ... Read more
    Catherine H. - 3 June 2026
    Let’s face it. Storage spaces and most things associated with them are a chore. But when a company has the smarts to hire folks that are genuinely kind and interested in your experience, that’s a win. I have interacted with Savannah on more than one occasion, and on this last trip I had the pleasure of having Jeremy assist me at the Buffalo Road location. Both are people I would have in my organization in a heartbeat. Good work Extra Space Storage ???? ... Read more
    Kevin K. - 9 April 2026
    So far my experience has been great. Secured a unit over the phone. Spoke with very polite and friendly people. Easy account set up. Hopefully my experience with them will continue to be this pleasant!! ... Read more
    Donna R. - 6 April 2026
    Dean W. - 19 February 2026
    I started the reservation process online then went in office where Eric quickly and efficiently showed me a unit and got me all set up! Facility is clean and in a good location. Eric was awesome and very personable. Even helped me with the very convenient app! I recommend this facility to anyone who needs storage. ... Read more
    Nadine G. - 18 October 2025
    This was my first time ever renting a storage unit, and I couldn’t have asked for a better experience! Eric was extremely kind, professional, and patient. He took the time to walk me through everything step-by-step and made the whole process super easy. He was very accommodating and answered all my questions without hesitation. It’s rare to find such great customer service these days, but Eric definitely went above and beyond. I truly appreciate his help and highly recommend this location to anyone looking for a storage unit! ... Read more
    Denise G. - 17 October 2025
    I was totally frustrated with customer service over the phone but when I came into the actual location Eric and Rob were offered EXCEPTIONAL SERVICE. They were very pleasant and informative!! I love, love, love that they were beyond helpful and got me squared away!! THANKS GUYS! SANDRA ... Read more
    Nickie N. - 7 October 2025
    Savanah is the perfect customer service agent. she listens she is super polite and always has a smile on her face. you are extremely to have her. have referred two ppl to her already, hopes she gets recognition. ... Read more
    George C. - 6 October 2025
    Everything is so simple and easy to do online. Eric at the buffalo location is super helpful and friendly. I had to change my unit because I needed more space and he was awesome with helping that process be super easy and efficient. ... Read more
    Sonnya C. - 1 October 2025
    Paige L. - 21 August 2025
    Hess - 8 August 2025
    This was my first time renting with this company and location. Both Eric & Savannah were extremely helpful in explaining the entire process, and Savannah provided a detailed tour. There was some sort of a system glitch, but Savannah offered to take my information, called me early the next morning, and we did everything remotely. It was seamless. This location is very clean. It is literally one of the cleanest storage facilities that I have seen, and I visited several. To add, it was actually affordable, and it feels secure. Excellent team and experience!! ... Read more
    Britdouble07 - 21 July 2025
    Darien M. - 17 July 2025
    Brandon R. - 4 April 2025
    I found this place and knew it was new ,climate controlled and close to where i needed my belongings. I rented and when i went to see unit there was a pole 3 feet in unit and made the unit smaller and impossible to fit my belongings. I reached out to front desk and they worked with me ,also unit was insanely far from door with multiple turns and zero maps to locate unit . Also told when i signed up that the price might go up and all i had to do is talk to them and they would honor original price . When calling it's hard to get anyone on the phone ,a amazing woman in Henrietta location helped me and answered my call . I now call the number on mail that the price doubled and when i spoke to him they knocked $10 a month off . I originally started renting in Nov and now April 1st the rent is doubled . The sliding door was also broken and constantly open and shutting when i started to load unit . ... Read more
    dolce v. - 1 April 2025
    District team lead Eric on buffalo road extra space storage was very nice and helpful. Booked rental today and was able to go set it up same day. Got a phone call back as soon as i signed up. Overall highly recommend. ... Read more
    Analiss S. - 28 March 2025
    Eric has always been a very kind, helpful, friendly & efficient manager. He truly is a gem . I appreciate everyone here & will always refer my family & friends to this location. Brand new clean facility & excellent customer service is why we'll keep renting here. Thank you all. ... Read more
    Medina A. - 8 February 2025
    Incredibly great experience from the time I called and set up my storage account and at the office. Eric was very accommodating and took the time to explain some of the smaller details. He also moved my storage space closer to the door which was a much appreciated gesture. It’s a clean and safe space. Monitored very well. Would definitely recommend!! ... Read more
    Melissa R. - 2 December 2024

    About this facility

    This Extra Space Storage facility, located at 2175 Buffalo Road in Rochester, NY, offers a variety of unit sizes, including small, medium, and large, designed to meet diverse storage needs. Whether you're downsizing, relocating, or simply decluttering, there's a unit to fit your belongings.

    With climate-controlled units, this facility is ideal for Rochester's varied weather, protecting sensitive items from extreme heat, cold, or humidity. The facility also provides indoor access, ensuring a comfortable and convenient experience while loading or unloading your items. Added peace of mind comes from features like security cameras and the presence of an onsite manager, both of which enhance safety. If you're looking for parking space, this facility accommodates vehicles as well.

    Convenient options such as contactless renting and online payment make securing and managing your storage unit easy. Plus, with moving supplies available for purchase on-site, this facility is a one-stop solution for anyone in the Rochester area needing reliable storage.

    Price comparison

    See how this facility's unit prices compare to others in Gates, broken down by size.

    Small $117/mo
    Location minimum Location maximum
    $37/mo $165/mo
    Medium $218/mo
    Location minimum Location maximum
    $75/mo $251/mo
    Large $373/mo
    Location minimum Location maximum
    $132/mo $604/mo

    Location & walkability

    This storage facility is in an area with moderate walkability and some public transit options. A personal vehicle may be needed for certain trips.

    41

    out of 100

    Walk Score

    Car-Dependent

    Most errands require a car

    49

    out of 100

    Bike Score

    Somewhat Bikeable

    Minimal bike infrastructure

    Walk Score®: 41, Bike Score®: 49

    Neighborhood highlights

    Located near shopping, car wash stations, and other local conveniences, this storage facility helps you make the most of every visit.

    • Big Lots

      Shopping 0 miles

    • BLU Bar and Grill

      Food & Drinks 0.13 miles

    • McGregors Pub

      Food & Drinks 0.14 miles

    • Mark's Pizzeria

      Food & Drinks 0.14 miles

    • Pixley's Restaurant

      Food & Drinks 0.15 miles

    • Advantage Federal Credit Union

      Services 0.16 miles

    • West Gates Shopping Center

      Transportation 0.2 miles

    • Sunoco

      Services 0.2 miles

    • Gates Express & Deli

      Grocery Stores 0.21 miles

    Frequently Asked Questions

    The right storage unit size depends on what you plan to store and how much space you need to move around your items.

    5x5 or 5x10 units are great for smaller loads, such as chairs, lamps, small furniture pieces, boxes, books, and documents.

    10x10 or 10x15 units work well for larger furniture, bicycles, appliances, and the contents of a small apartment.

    10x20 or 10x30 units can typically fit the contents of a three-bedroom home, including large furniture and multiple appliances.

    If you’re unsure which size is best, a unit size calculator can help estimate the right fit based on the items you’re planning to store – helping you avoid paying for more space than you need.

    Climate-controlled storage units maintain consistent temperature and humidity levels, helping protect items from damage caused by heat, cold, or excess moisture.

    You may want climate control if you’re storing items that can be sensitive to temperature changes, such as furniture, clothing, appliances, paperwork, photographs, artwork, electronics, or wood and leather goods. These units are especially useful for long-term storage or in areas with hot summers, cold winters, or high humidity.

    If you’re storing durable items like tools or outdoor gear, a standard unit may be sufficient. When in doubt, climate control offers added protection and peace of mind.

    The facility at 2175 Buffalo Road is accessible during regular access hours, typically Mon-Fri: 9:30 a.m. - 6 p.m., Sat: 9 a.m. - 5:30 p.m. Office hours and gate access times may differ, so it’s a good idea to check the facility’s posted schedule before your visit.

    To open your storage unit door, start by unlocking it, whether it uses a traditional padlock or a Bluetooth-enabled smart lock. Once unlocked, grab the bottom handle and lift or pull up the roll-up door until it’s fully open.

    If you’re using the unit for the first time, make sure the lock is properly removed before opening the door to avoid damage.

    Security helps protect your belongings while they’re in storage and gives you peace of mind between visits. Many self storage facilities use a combination of features such as video surveillance, gated access, on-site management, and well-lit premises to help deter unauthorized access.

    At Extra Space Storage - 2175 Buffalo Road, available security amenities may include Security Camera, Onsite Manager, designed to help keep your items protected.

    Yes, most standard vehicles can be stored in self storage units. A 10x20 unit typically provides enough space for a car, while outdoor or designated parking areas may be available for larger vehicles.

    For safety reasons, most self storage facilities restrict certain items. These commonly include:

    • Hazardous, flammable, or toxic materials
    • Perishable food
    • Live plants or animals
    • Cash, firearms, or irreplaceable valuables

    Always check with the facility at 2175 Buffalo Road for specific restrictions and recommendations.

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