Public Storage - 2250 West 117th Street, Cleveland, OH 44111

4.7/5 - 748 Reviews
Location:
2250 West 117th Street, Cleveland, OH 44111
Office hours:
  • Mon-Fri: 9:30 a.m. - 6 p.m.
  • Sat-Sun: 9:30 a.m. - 5 p.m.

Public Storage - 2250 West 117th Street, Cleveland, OH 44111

  • Climate-Controlled

    Protect belongings from temperature changes and humidity

  • Indoor

    Units are located indoors for added protection and convenience

  • Drive-Up Access

    Drive directly up to your unit for easy loading and unloading

    Not sure which size you need? Check our size guide to find the perfect fit.
    7.5x10 Self Storage 75 Sq. Ft.
    Climate-Controlled Roll-Up First Floor Access
    $154/mo
    7.5x10 Self Storage 75 Sq. Ft.
    Climate-Controlled Swing First Floor Access
    $141/mo
    5x10 Self Storage 50 Sq. Ft.
    Climate-Controlled Elevator Swing First Floor Access
    $146/mo
    5x10 Self Storage 50 Sq. Ft.
    Climate-Controlled Swing First Floor Access
    $111/mo
    5x5 Self Storage 25 Sq. Ft.
    Climate-Controlled Swing First Floor Access
    $92/mo
    10x15 Self Storage 150 Sq. Ft.
    Roll-Up Drive-up Access First Floor Access Outdoor Access
    $247/mo
    10x15 Vehicle 150 Sq. Ft.
    Car Storage Drive-up Access Outdoor Access Parking
    $129/mo
    10x10 Self Storage 100 Sq. Ft.
    Climate-Controlled Roll-Up First Floor Access
    $156/mo
    10x30 Self Storage 300 Sq. Ft.
    Climate-Controlled Roll-Up First Floor Access
    $585/mo
    10x30 Vehicle 300 Sq. Ft.
    Boat Storage Roll-Up Drive-up Access Outdoor Access Parking RV Storage
    $420/mo
    10x20 Self Storage 200 Sq. Ft.
    Climate-Controlled Roll-Up First Floor Access
    $297/mo
    10x20 Vehicle 200 Sq. Ft.
    Car Storage Roll-Up Drive-up Access Outdoor Access Parking
    $263/mo
    No units are currently available.

    Amenities & features

    • Climate-Controlled
    • Indoor
    • Drive-Up Access
    • Retail Available
    • Onsite Manager
    • Contactless Renting
    • Security Camera
    • Gate
    • Parking
    • Credit Cards Accepted
    • Elevators
    • First Floor Access
    • Multi-Level Storage
    • Online Payment
    • RV Storage

    Customer reviews

    4.7/5
    Average rating
    748
    Number of reviews

    Read some helpful reviews of Public Storage, shared by real renters with genuine experiences and honest opinions.

    Russ was extremely helpful and pleasant. I stopped in looking for boxes and packing supplies and left with everything I needed and more. When I’m also ready for a storage unit soon this experience will definitely have me stopping in to give Russ and his location my business again. ... Read more
    Carrie B. - 13 July 2026
    montez r. - 2 July 2026
    Brigid S. - 20 June 2026
    Just want to give a shout out to another wonderful employee at my new storage spot. Just something as simple as the phone call I got from Dedreeya concerning my unit showed how much they care for their customers. I greatly appreciate the continuous help and hospitality I’ve received at this place. HIGHLY RECOMMEND TO ANYONE. I DONT USUALLY WRITE REVIEWS ever! When I’m treated beyond expectations by people, they deserve for me to take a few mins to show my gratitude. Great Thanks to west 117th public storage employees !!!!!!! ... Read more
    Jonathan S. - 27 March 2026
    DeDreeya I had a great experience thanks to the excellent service I received. She was very kind, patient, and took the time to explain everything clearly and in detail. I really appreciated how helpful and professional she was throughout the entire process. Her positive attitude made the experience much easier and more comfortable. Thank you for the great service! ... Read more
    Jeanescka A. - 7 March 2026
    DeDreeya, was so GREAT!!! and pleasant with me and my family today making sure I received the best rate, and proper storage unit available. Definitely clean and walked me around to see different size storage units available, very patient, and knowledgeable ?? ... Read more
    Sherrell J. - 5 March 2026
    Outstanding Customer Service DeDreeya at Public Storage on West 117th in Cleveland, Ohio is truly amazing. She is very helpful, extremely knowledgeable, and has a calm, humbling, and chill spirit that immediately puts you at ease. She’s easy to talk to and takes the time to make sure everything is explained clearly without rushing you. Customer service like hers is rare these days. She made the entire experience smooth and stress-free. Public Storage is lucky to have her, and I highly recommend working with DeDreeya if you visit this location. ... Read more
    Larry H. - 24 December 2025
    This Public Storage on W 117th is a very convenient location, easily accessible. The process renting units was very smooth, and the communication helped us get what we needed, even with changes. Ariana is a wonderful bonus benefit! She has always been visible, doing walk-throughs and clean ups. Even more so, she always got answers to our questions and her suggestions have saved us money! We started with 3 units and suddenly needed a 4th to move our whole house into...which was obtained seamlessly. After we moved most of our belongings out, we kept 1 unit, and are still getting care and attention. This storage's set up made that possible with the least amount of stress. And, Ariana has been, and still is, always welcoming, taking time to listen as if we were her only customer. Thank you for help and sincerity! It is refreshing to find that people like Ariana and Russ are still around! ... Read more
    Corrienna S. - 18 December 2025
    Senorah H. - 27 October 2025
    Sarah S. - 25 October 2025
    EDIT: Since posting this review management has done their best to accommodate me and my storage. I have moved units and location and am much happier in the new unit. They really did do their best to make this situation better for me and my belongings. I've been in the new unit a couple weeks and have had no issues. END EDIT.... This is a horrible place to keep my belongings. I got a climate controlled indoor unit and it's hotter inside the warehouse than outside. It stinks like dead animals inside and the operating hours are horrible. There are occasionally dead rodents laying around. People and employees leave cars running inside the warehouse. I've tried complaining to management about these issues and they've done nothing to fix them. They are in a great location but besides that it's not anywhere I'll go again once I get my stuff out. Re:edit The new unit has been working out great and management has been really good at working with my issues. ... Read more
    Harry “. - 4 October 2025
    Angie - 27 September 2025
    My experience was amazing thanks too Dedreeya. She was so friendly and welcoming, and made the whole experience, seamless and productive. If I ever need a storage needs again, I would definitely be returning to this location. ... Read more
    Private E. - 1 September 2025
    Unfortunately, my family and I had to clean out my grandmother’s storage unit. While this was a very hard task, there was an employee there that made it seamless. Dedreeya was really helpful in providing carts, showing up the location of the storage unit (the place is huge) and answering many questions while being patient. Great job and I hope the company does well by her. ... Read more
    Tim R. - 31 August 2025
    EDIT: Since posting this review management has done their best to accommodate me and my storage. I have moved units and location and am much happier in the new unit. They really did do their best to make this situation better for me and my belongings. I've been in the new unit a couple weeks and have had no issues. END EDIT.... This is a horrible place to keep my belongings. I got a climate controlled indoor unit and it's hotter inside the warehouse than outside. It stinks like dead animals inside and the operating hours are horrible. There are occasionally dead rodents laying around. People and employees leave cars running inside the warehouse. I've tried complaining to management about these issues and they've done nothing to fix them. They are in a great location but besides that it's not anywhere I'll go again once I get my stuff out. ... Read more
    Harry “. - 28 August 2025
    I have had my storage for the last 8 years. There were some rough times for me. The customer service was always top of the line. Even when my days were dark. I appreciate and love this company. Thank you for always showing me respect and coutesy. Showing me what customer satisfaction is suppose to me. Russ and Dee I have nothing but love for you! ... Read more
    Lou K. - 23 August 2025
    This is a horrible place to keep my belongings. I got a climate controlled indoor unit and it's hotter inside the warehouse than outside. It stinks like dead animals inside and the operating hours are horrible. There are occasionally dead rodents laying around. People and employees leave cars running inside the warehouse. I've tried complaining to management about these issues and they've done nothing to fix them. They are in a great location but besides that it's not anywhere I'll go again once I get my stuff out. ... Read more
    Harry “. - 6 August 2025
    Ariana is so helpful ever time I come and have to interact with her it is nothing but a pleasure, she called me to remind me about a change I was looking forward and ohhhh she safe my day and my money to....???????good work to her.... How ever Ross?????????????? He need to go and walk dogs,I think he'll be perfect for that work ... -? ... Read more
    Liz V. - 30 July 2025
    I spoke with Ariana over the phone. She was nothing but great! Best customer service and super friendly! I highly recommend this place and Ariana deserves a raise for going above and beyond to answer any questions and even going out of her way to measure the width of the doorways! 5 stars! ... Read more
    Zach W. - 4 April 2025
    Terry has a very pleasant personality was very helpful and accommodating she explained everything thoroughly and completely and gave us some good tips on how to better store some of our items.Update changing from 5 stars to 1. Raised the rent from $183 to $215 with no notice. Due to a family medical emergency used a whole 45 minutes to finish vacating on the 1st and they want me to pay the full $215 for 45 minutes they a special kind of stupid if they think I'm going to do that. Updating again was called by supervisor Max and he actually cared about how I felt said he would call me back and did and was able to make the charges go away I really appreciate that thank you for letting me know that you care about your company's reputation and how a customer should be treated ... Read more
    Kimberly M. - 26 March 2025
    Ariana was very helpful , and very knowledgeable, she was able to help and explain the procedures to the unit and she was listening and answering my questions, very calm too she has good communication and customer service skills unlike other places where they interrupt you while you try to explain , Ariana thank you for what you do ... Read more
    Caroline - 11 March 2025
    From the moment I walked into the office. I was treated with rolling eyes huffing of the breath and a finger telling me wait a minute. Finally, when I was waited on, the customer service skills were fine. They were kind enough to get me a chair to sit on considering I have many many back problems. Upon move out however, when the alternate person on my unit went to the office to tell them the office was vacated about 15 minutes later I got a phone call asking me if I have vacated. Which made no sense considering the lock was gone off the door the way it was supposed to be and the other individual had already told the office it was vacated. They need to get better communication between each other and they need to learn how to respect a customer when they walk in the door. The building was clean and dollies were of easy access. ... Read more
    Amelia J. - 6 February 2025
    I just wanted to say, i like the company and good prices and I have a unit on 117th, but i was a little frustrated with a few things and ms terry called me and talked to me personally. She explained everything and was so professional and nice it just made my day. God bless her. ?? She is a absolute saint ?? ... Read more
    TLP0216 - 25 October 2024

    About this facility

    This Public Storage facility, located at 2250 West 117th Street in Cleveland, OH, offers small, medium, and large units to meet a variety of storage needs. With options like climate-controlled units, drive-up access, and indoor storage, it’s designed to provide convenience and protection for your belongings. The facility also features elevators and first-floor access for easier navigation, especially when managing bulkier items.

    Cleveland's variable weather makes the climate-controlled units an excellent choice for protecting sensitive items from extreme temperatures and humidity. For those with larger storage needs, this facility also offers parking options, including dedicated RV storage, making it ideal for vehicle owners. An advanced security camera system and an onsite manager provide an added layer of safety and peace of mind.

    With contactless renting, online payment options, and a retail area for packing supplies, this facility is perfect for individuals, families, or businesses looking for a seamless, secure storage experience.

    Price comparison

    See how this facility's unit prices compare to others in Cleveland, broken down by size.

    Small $129/mo
    Location minimum Location maximum
    $28/mo $234/mo
    Medium $177/mo
    Location minimum Location maximum
    $93/mo $1239/mo
    Large $391/mo
    Location minimum Location maximum
    $60/mo $899/mo

    Location & walkability

    This storage facility is in a highly accessible area with excellent walkability and public transit options.

    57

    out of 100

    Walk Score

    Somewhat Walkable

    Some errands can be accomplished on foot

    51

    out of 100

    Transit Score

    Good Transit

    Many nearby public transportation options

    53

    out of 100

    Bike Score

    Bikeable

    Some bike infrastructure

    Walk Score®: 57, Transit Score®: 51, Bike Score®: 53

    Neighborhood highlights

    Located near shopping, car wash stations, and other local conveniences, this storage facility helps you make the most of every visit.

    • Shell

      Services 0.05 miles

    • GetGo

      Grocery Stores 0.1 miles

    • KeyBank

      Services 0.15 miles

    • Giant Eagle

      Grocery Stores 0.15 miles

    • Spin Cycle

      Shopping 0.15 miles

    • Penn Station

      Food & Drinks 0.15 miles

    • Staples

      Shopping 0.19 miles

    • R & A Auto Sales and Service

      Shopping 0.2 miles

    • Target

      Shopping 0.22 miles

    Frequently Asked Questions

    The right storage unit size depends on what you plan to store and how much space you need to move around your items.

    5x5 or 5x10 units are great for smaller loads, such as chairs, lamps, small furniture pieces, boxes, books, and documents.

    10x10 or 10x15 units work well for larger furniture, bicycles, appliances, and the contents of a small apartment.

    10x20 or 10x30 units can typically fit the contents of a three-bedroom home, including large furniture and multiple appliances.

    If you’re unsure which size is best, a unit size calculator can help estimate the right fit based on the items you’re planning to store – helping you avoid paying for more space than you need.

    Climate-controlled storage units maintain consistent temperature and humidity levels, helping protect items from damage caused by heat, cold, or excess moisture.

    You may want climate control if you’re storing items that can be sensitive to temperature changes, such as furniture, clothing, appliances, paperwork, photographs, artwork, electronics, or wood and leather goods. These units are especially useful for long-term storage or in areas with hot summers, cold winters, or high humidity.

    If you’re storing durable items like tools or outdoor gear, a standard unit may be sufficient. When in doubt, climate control offers added protection and peace of mind.

    The facility at 2250 West 117th Street is accessible during regular access hours, typically Mon-Fri: 9:30 a.m. - 6 p.m., Sat-Sun: 9:30 a.m. - 5 p.m. Office hours and gate access times may differ, so it’s a good idea to check the facility’s posted schedule before your visit.

    To open your storage unit door, start by unlocking it, whether it uses a traditional padlock or a Bluetooth-enabled smart lock. Once unlocked, grab the bottom handle and lift or pull up the roll-up door until it’s fully open.

    If you’re using the unit for the first time, make sure the lock is properly removed before opening the door to avoid damage.

    Security helps protect your belongings while they’re in storage and gives you peace of mind between visits. Many self storage facilities use a combination of features such as video surveillance, gated access, on-site management, and well-lit premises to help deter unauthorized access.

    At Public Storage - 2250 West 117th Street, available security amenities may include Security Camera, Gate, Onsite Manager, designed to help keep your items protected.

    Yes, most standard vehicles can be stored in self storage units. A 10x20 unit typically provides enough space for a car, while outdoor or designated parking areas may be available for larger vehicles.

    For safety reasons, most self storage facilities restrict certain items. These commonly include:

    • Hazardous, flammable, or toxic materials
    • Perishable food
    • Live plants or animals
    • Cash, firearms, or irreplaceable valuables

    Always check with the facility at 2250 West 117th Street for specific restrictions and recommendations.

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