Public Storage - 11395 Brookpark Road, Parma, OH 44130

4.5/5 - 461 Reviews
Location:
11395 Brookpark Road, Parma, OH 44130
Office hours:
  • Mon-Fri: 9:30 a.m. - 6 p.m.
  • Sat-Sun: 9:30 a.m. - 5 p.m.

Public Storage - 11395 Brookpark Road, Parma, OH 44130

  • Indoor

    Units are located indoors for added protection and convenience

  • Drive-Up Access

    Drive directly up to your unit for easy loading and unloading

  • Retail Available

    Moving and packing supplies available for purchase on-site

    Not sure which size you need? Check our size guide to find the perfect fit.
    10x5 Self Storage 50 Sq. Ft.
    Swing First Floor Access
    $97/mo
    7.5x10 Self Storage 75 Sq. Ft.
    Roll-Up Drive-up Access First Floor Access Outdoor Access
    $164/mo
    5x10 Self Storage 50 Sq. Ft.
    Roll-Up Drive-up Access First Floor Access Outdoor Access
    $132/mo
    5x5 Self Storage 25 Sq. Ft.
    Swing First Floor Access
    $90/mo
    5x5 Self Storage 25 Sq. Ft.
    Elevator Access Swing First Floor Access
    $89/mo
    10x15 Self Storage 150 Sq. Ft.
    Roll-Up Drive-up Access First Floor Access Outdoor Access
    $191/mo
    10x10 Self Storage 100 Sq. Ft.
    Roll-Up Drive-up Access First Floor Access Outdoor Access
    $177/mo
    10x20 Self Storage 200 Sq. Ft.
    Roll-Up
    $254/mo
    No units are currently available.

    Amenities & features

    • Indoor
    • Drive-Up Access
    • Retail Available
    • Onsite Manager
    • Contactless Renting
    • Security Camera
    • Gate
    • Parking
    • Credit Cards Accepted
    • Keyless Unit Access
    • Elevators
    • First Floor Access
    • Online Payment

    Customer reviews

    4.5/5
    Average rating
    461
    Number of reviews

    Read some helpful reviews of Public Storage, shared by real renters with genuine experiences and honest opinions.

    Broderic P. - 30 October 2025
    Chris W. - 28 September 2025
    This storage facility has one of the best customer service people ever. I have used them for years and will continue to. Christina is one of the most friendly and helpful workers I have met here. I just wanted to say a huge thank you again. ... Read more
    Scott T. - 2 June 2025
    Stefanie D. - 14 February 2025
    Tasha P. - 23 January 2025
    They are horrible and ignorant especially the people at the desk Christina !!!!! Very rude and I have not been in my storage unit for over a year and trying to get them to cut the lock because I lost my key for over three months. They refused stating they don’t know when someone can come so I just don’t have access to none of my belongs. She got to yelling talking about my name Christina I will never suggest anyone to go here. My bill started out at 85$ a month to now over 240 and I still do not have access to my belongings. You want me to wait three weeks but pay ??. Not to mention they always on break the old lady smelling like a pack of newports & the fat lady always eating with the sign on the door saying we will be back in an hour. I do not suggest anyone put they stuff in this location!!! ... Read more
    Kela J. - 22 January 2025
    What a bunch of crooks These people allowed my son to get a storage unit knowing he'd be going away for a couple of years and that his family would be paying it never today explain that they can raise their rates ridiculously as long as they give a month or two notice who are they going to notify He's not around so now we're stuck paying 185 for a storage unit that we rented for 135 that's criminal. And you should know it's a dishonest company when you call there and they won't give you a straight answer about how much they're units are because they vary according to supply and demand they can just make up prices willy nilly and we know this because we called several people in the family called this week asking prices and they gave all of us different prices for the same unit we will be moving our stuff out of there and will never use them again in the future ... Read more
    Angel N. - 10 December 2024
    I have had my belongings in storage for over 2 years which is longer than I anticipated. Overall, I have had good experiences with billing, ease of payment, even received advice & assistance from the district manager when I had a customer service issue; it was resolved immediately. The facility is clean, easy to access, secure and modern. I would definitely choose Public storage again for any future storage needs. Something to keep in mind is if you have your own renters insurance, you do not have to purchase the renters insurance provided by the facility. Public storage is definitely a leader in the storage facility industry. They even have an access option for you if you lose your key! There have been many changes with my units over time. I was not pleased with the price increases but do understand that this is an industry that is positioned to increase in cost... Aside from the price increases, I do have to say that I have been pleased with Public Storage. Their management has been helpful, albeit sometimes a little hard to get a hold of live. (There Is a 1-800 number, however, I preferred to deal with the on-site manager instead as it was easier to work through issues.) The 1-800 number did not note my account properly and it was rather frustrating to deal with their representatives. ... Read more
    Jey_ - 28 August 2024

    About this facility

    Located at 11395 Brookpark Road in Parma, OH, this Public Storage facility offers a variety of unit sizes, including small, medium, and large, to accommodate diverse storage needs. Units feature both roll-up and swing doors, providing flexibility for easy access and organization.

    This facility is designed with convenience and security in mind. With drive-up access, indoor storage options, and first-floor access, moving items in and out is hassle-free. The availability of parking allows for vehicle storage, while the presence of an onsite manager and security cameras ensures a secure environment for your belongings. For added accessibility, the facility offers keyless unit access and contactless renting, ideal for those seeking a modern and streamlined experience.

    Payment is simple with options for online payment and credit cards. Moving supplies are also available for purchase onsite, making this facility a one-stop solution for your storage and moving needs. This facility is perfect for Parma residents or businesses seeking secure, convenient storage with modern features.

    Price comparison

    See how this facility's unit prices compare to others in Parma, broken down by size.

    Small $114/mo
    Location minimum Location maximum
    $29/mo $164/mo
    Medium $184/mo
    Location minimum Location maximum
    $109/mo $307/mo
    Large $254/mo
    Location minimum Location maximum
    $200/mo $1640/mo

    Location & walkability

    This storage facility is in an area with moderate walkability and some public transit options. A personal vehicle may be needed for certain trips.

    41

    out of 100

    Walk Score

    Car-Dependent

    Most errands require a car

    30

    out of 100

    Transit Score

    Some Transit

    A few nearby public transportation options

    36

    out of 100

    Bike Score

    Somewhat Bikeable

    Minimal bike infrastructure

    Walk Score®: 41, Transit Score®: 30, Bike Score®: 36

    Neighborhood highlights

    Located near shopping, car wash stations, and other local conveniences, this storage facility helps you make the most of every visit.

    • Gordon Food Service

      Grocery Stores 0.18 miles

    • IHOP

      Food & Drinks 0.26 miles

    • Carface

      Shopping 0.28 miles

    • Long John Silver's

      Food & Drinks 0.31 miles

    • KeyBank Parking Garage

      Services 0.34 miles

    • McDonald's

      Food & Drinks 0.35 miles

    • Fairfield Inn & Suites Cleveland Tiedeman Road

      Services 0.35 miles

    • ALDI

      Grocery Stores 0.36 miles

    • Raising Cane's

      Food & Drinks 0.36 miles

    Frequently Asked Questions

    The right storage unit size depends on what you plan to store and how much space you need to move around your items.

    5x5 or 5x10 units are great for smaller loads, such as chairs, lamps, small furniture pieces, boxes, books, and documents.

    10x10 or 10x15 units work well for larger furniture, bicycles, appliances, and the contents of a small apartment.

    10x20 or 10x30 units can typically fit the contents of a three-bedroom home, including large furniture and multiple appliances.

    If you’re unsure which size is best, a unit size calculator can help estimate the right fit based on the items you’re planning to store – helping you avoid paying for more space than you need.

    The facility at 11395 Brookpark Road is accessible during regular access hours, typically Mon-Fri: 9:30 a.m. - 6 p.m., Sat-Sun: 9:30 a.m. - 5 p.m. Office hours and gate access times may differ, so it’s a good idea to check the facility’s posted schedule before your visit.

    To open your storage unit door, start by unlocking it, whether it uses a traditional padlock or a Bluetooth-enabled smart lock. Once unlocked, grab the bottom handle and lift or pull up the roll-up door until it’s fully open.

    If you’re using the unit for the first time, make sure the lock is properly removed before opening the door to avoid damage.

    Security helps protect your belongings while they’re in storage and gives you peace of mind between visits. Many self storage facilities use a combination of features such as video surveillance, gated access, on-site management, and well-lit premises to help deter unauthorized access.

    At Public Storage - 11395 Brookpark Road, available security amenities may include Security Camera, Gate, Onsite Manager, designed to help keep your items protected.

    Yes, most standard vehicles can be stored in self storage units. A 10x20 unit typically provides enough space for a car, while outdoor or designated parking areas may be available for larger vehicles.

    For safety reasons, most self storage facilities restrict certain items. These commonly include:

    • Hazardous, flammable, or toxic materials
    • Perishable food
    • Live plants or animals
    • Cash, firearms, or irreplaceable valuables

    Always check with the facility at 11395 Brookpark Road for specific restrictions and recommendations.

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