SecureSpace Self Storage - 1323 NW 16th Avenue, Portland, OR 97209

4.3/5 - 306 Reviews
Location:
1323 NW 16th Avenue, Portland, OR 97209
Office hours:
  • Mon-Fri: 9:30 a.m. - 6 p.m.
  • Sat: 9 a.m. - 5:30 p.m.

SecureSpace Self Storage - 1323 NW 16th Avenue, Portland, OR 97209

  • Climate-Controlled

    Protect belongings from temperature changes and humidity

  • Indoor

    Units are located indoors for added protection and convenience

  • Drive-Up Access

    Drive directly up to your unit for easy loading and unloading

    Not sure which size you need? Check our size guide to find the perfect fit.
    9x10 Self Storage 90 Sq. Ft.
    Climate-Controlled Elevator
    $38 - $91/mo
    7.5x9 Self Storage 68 Sq. Ft.
    Climate-Controlled Elevator
    $59 - $74/mo
    5x10 Self Storage 50 Sq. Ft.
    Climate-Controlled Elevator
    $58 - $141/mo
    5x5 Self Storage 25 Sq. Ft.
    Climate-Controlled Elevator
    $44/mo
    10x10 Self Storage 100 Sq. Ft.
    Climate-Controlled Elevator
    $89 - $104/mo
    9x20 Self Storage 180 Sq. Ft.
    Climate-Controlled Elevator
    $212/mo
    9x15 Self Storage 135 Sq. Ft.
    Climate-Controlled Elevator
    $158/mo
    8x20 Self Storage 160 Sq. Ft.
    Climate-Controlled Elevator
    $193/mo
    12x20 Self Storage 240 Sq. Ft.
    Climate-Controlled Elevator
    $246/mo
    10x24 Self Storage 240 Sq. Ft.
    Drive-up Access First Floor Access
    $651/mo
    10x20 Self Storage 200 Sq. Ft.
    Climate-Controlled Elevator
    $231/mo
    No units are currently available.

    Amenities & features

    • Climate-Controlled
    • Indoor
    • Drive-Up Access
    • Retail Available
    • Onsite Manager
    • Contactless Renting
    • Security Camera
    • Gate
    • Parking
    • Credit Cards Accepted
    • Elevators
    • First Floor Access
    • Multi-Level Storage
    • Online Payment

    Customer reviews

    4.3/5
    Average rating
    306
    Number of reviews

    Read some helpful reviews of SecureSpace Self Storage, shared by real renters with genuine experiences and honest opinions.

    Joseph J. - 12 July 2026
    Very happy to have found a storage space so close to home that is so easily accessible. Liz gave me a great tour today while explaining all of the general rules and how to access my unit. She was extremely friendly and thorough and answered all my questions before I could even ask! Great customer service! ... Read more
    Theresa W. - 11 April 2026
    Beware: the entire business model is designed to trap you in here and gouge your wallet. They lure you with super low intro rates for the first couple months, and then they start jacking up the rates every few months. I had my unit from July 2024 until February 2026 and in that year and a half, rates went from $60 per month to $120 per month. They know moving is a PITA so they know people will just accept the rate hike instead of going through the trouble of finding a new storage unit facility and moving all their stuff out. This is actually a really awful thing to do to older or disabled people because they often times don't have the ability to move out, and so they are stuck getting ripped off. Its an awful, greedy business practice. Their rate hike emails add insult to injury by including some BS note about how it was "only done after careful consideration," which is infuriating because you know its such total BS. Read my attached screenshots of the rate hike emails to see for yourself. They also purposefully installed the slowest elevator on earth to further disincentivize moving out, and they close at 6pm so that way the only time most people could move out is on weekends, which creates a massive bottleneck since there is only one elevator, which also emits an extremely loud and awful buzzing noise if you hold the elevator doors open for more than about 10 seconds, despite the fact that its very frequently necessary to do so. And they won't pro-rate when you move out either, so you will pay for an entire month even if you leave on the 1st. They are very quick to re-list your vacant unit once you leave so that they can double-dip. The garage doors into the facility are constantly broken, so your stuff isn't actually that "secure" after all, yet the contract fine print tells you that those features are not part of the agreement (eyeroll). The ONLY positive thing I have to say about this garbage company is that the on-site employees have always been extremely helpful. Its too bad that they surely have to face the brunt of management's incessant drive to bleed their customers dry. I wish the best for the on site employees, and wish the worst for the management team and owners. PS: enjoy reading the inevitable canned corporate response to this review below, as well as the fake reviews given to pump their star count up. ... Read more
    Michael C. - 9 March 2026
    Raised my rent 56% (over $100 a month) within only 3 months of moving in. I understand price increases are necessary, but that is an insane amount to increase it such a short time. Not to mention- my SAME SIZE UNIT is listed as only $193/month on their website right now. This is absolutely criminal. They trick you with a low sign on price just to increase it exponentially within a few months. Do NOT come here! ***EDIT*** - After reaching out they VERY slightly reduced the massive increase. But beware, they said these increases happen to every new tenant after 3 or so months due to "market value." So just know whatever specials they have going on are truly just to get you in the door before hiking the price. I will be leaving ASAP. ... Read more
    Haylee - 9 January 2026
    Extremely aggressive! I received two calls from different numbers within 2 minutes of reserving a unit so that I could pay with my credit card. Unfortunately, this was the wrong storage facility, but still thinking it was correct, I went ahead and rented because the man on the phone said it was the last one at the location. I was very hesitant to give him my information, but after some checking realized it was legit, just extremely aggressive. We discovered it was the wrong facility when we got there with the moving truck. The truck did not fit inside of there loading area, and the autodoor was broken. It cost me an extra $800 because they had to have one guy stay with the truck at all times due to the large number of homeless in the area. Then the other two would wait for the elevator, go up unload, wait again, come down and repeat. What should have taken 1-1 1/2 hours took 3 1/2 to 4 hours. The gal at the front desk was very pleasant and helpful, especially during a stressful time. ... Read more
    Melissa B. - 27 September 2025
    Today I spoke with Liz, who was able to help me out with renting a smaller space on the same floor as my current unit. She was very helpful, friendly and professional. Overall my experiences with this facility have been excellent, which I can't say for all storage facilities! UPDATE: Stephanie helped me out with a third smaller unit this morning and was so patient and helpful through the entire process! Excellent customer service and so friendly. I truly appreciate the top-notch service at this facility and wanted to be sure to give her a shout-out! :) ... Read more
    Mary G. - 18 September 2025
    Rachelle was super helpful! always appreciate when someone makes moving easier. EDIT: As of 8/29/25. Went from 5 star to 1 star after hitting me with a nearly 60% price increase for the same storage unit... ... Read more
    Dominic S. - 29 August 2025
    Rent went from 73 dollars to 171 dollars including insurance in just about a year! More than doub le? What a racket! I am looking for another place to store my things. I thought this place was great until the second rent hike. But the staff is good. ... Read more
    April M. - 7 August 2025
    Continual rent increases!! My rent has doubled in less than a year. If you need storage and are willing to suffer through the bait and switch of continuous rent increases, the facility itself is alright. It offers decent security. It has a single elevator which moves slow so when it’s busy, plan on waiting a long time ... Read more
    Keith L. - 1 August 2025
    Watch out for the pricing trap. I’ve rented here twice now, and both times the monthly rate shot up just a few months after moving in. Even after downsizing to a smaller unit based on the staff’s suggestion that it would offer a better long-term rate the price jumped again not long after. I contacted management directly to resolve this, as suggested in their responses to other frustrated customers. That was almost 2 weeks ago and still no response. The front desk staff are incredibly kind but they have zero control over pricing, credits, or anything related to making things right when the company pulls moves like this, which seems designed to lure you in with a low rate and then jack it up once you’re settled. Judging by other reviews, I’m far from the only one this has happened to. If you’re thinking of renting here, just know the rate you’re quoted upfront is probably not the one you’ll be paying for long. ... Read more
    Dylan S. - 28 May 2025
    Liz was awesome!! Her and Charles are a great team, they go out of their way to make the experience a good one always smiling she was very positive like Charles. in many of my experiences going in some place like that and it's a woman that's helping you she's not very nice usually but Liz was very sweet very kind and helpful thank you Liz you guys are great ... Read more
    Theresa S. - 3 May 2025
    I reserved and paid for my unit online.i got a 5x5 unit which is the size of a large closet. I only needed to store seasonal items and an electric scooter so the size was perfect: It was a very easy process, went in the next day w my ID and received my lock and unit number. Staff was friendly and professional. ... Read more
    Catherine S. - 5 April 2025
    My partner and I have had a storage unit here for the past 2 or 3 months. On our first visit the manager was super friendly and supportive and made us feel she would go the extra mile for us (as stated in previous reviews from other customers) if needed. Since I felt confident and supported i decided to call and ask if my code could allow me to come in later to put my storage stuff away since my partner doesn't get off till 6 and the building closes at 6. I called, began asking if that was possible and she very sternly said no and began explaining why so out of anxiety I did cut her off by mistake. I was confused about the situation after being told she could 100% do this for us just a month or two prior. My issue is not that it is not doable anymore, it was how rude she got with me and how she explained "I have a right not to put up with anyone's crap and you cut me off." As a regional manager of 5 dispensaries I understand the importance of security and keeping this safe especially with many valuable items at stake, but that does NOT give you the right to talk to your customers in such a manner. I took responsibility for cutting her off out of confusion NOT out of rudeness or attempting to be above the rules. There was no apology to me for the way she interacted with me. I then went physically into the building to get her managers email to discuss the issue since I obviously knew she was the manager and she still was rude and on the defense. As I left she tried to claim my name wasnt even on the unit when I told her my name was "Kayla" and she heard "carol" just goes to show more lack of attentiveness and care. I gave her my name and number that is already on file and expect to hear back from her manager but based on this interaction I am not confident she will relay the message so a review it is. She was very nice and helpful in the beginning but it seems the stress of "not having any break ins in a year" has caused her to forget how to appropriately communicate with customers. Also, one of the windows to the garage door had plywood over it for months and just got replaced but right above the replacement another got smashed. Please stop taking your frustration out on customers especially when you made them feel they can come to you. And again I apologize for cutting you off. Would have been stellar to get an apology for being disrespected rather than a defensive response. We are all human, don't forget that. On another hand, after being here for 3 months our rate did get doubled randomly. The fake kindness and random price hikes will be why we get a new storage. Don't waste your time renting here longer than 3 months or if you have a crazy outside life. They will not accommodate even if they say they will during the first interaction. ... Read more
    Kayla M. - 3 April 2025
    I wanted to say thank you to the wonderful employee Sabrina for your attention and sensitivity to all the questions and problems of the client! I have been using your services for four years now, but for the first time I see such a responsible and attentive manager! At the same time, the price of rent is constantly changing. They lure with a cheap price, and then lift two or more times! There are always missing carts. ... Read more
    Gena P. - 26 February 2025
    Absolutely had it with this place. Every 2 to 3 months they massively increase rent by 70-100%.. We're not talking reasonable increments, we're talking double. Only option other than leaving is to wait for another posted price on website, reserve a new unit, and move units completely. Been there for 7 months and had them do this twice already. Other facts: 1) rates are better at other storage locations just blocks away, and guaranteed 2) They aren't 24hr access (Close at 6pm), unlike other storage locations just nearby 3) This place is constantly under issues from homeless population - broken entry doors, trash, etc.. If you live downtown, you might think this place is worth it for convenience -- think again. Just go 5 minutes further and save yourself a ton of hassle and money. Only bright light is the manager on site who is incredibly kind, but has no ability to override corporate pricing issues. ... Read more
    Todd S. - 27 November 2024
    Rachelle was super helpful and knowledgeable!!! Our moving went really smooth because of her :) we've been storing our stuff for 14 years with the storage and she's by far the best employee ever! Thank you so much Rachelle ?? ... Read more
    YO Y. - 25 November 2024

    About this facility

    Located at 1323 NW 16th Avenue, this SecureSpace Self Storage facility offers a variety of unit sizes, including small, medium, and large options, ensuring ample space to meet your storage needs. Nestled in Portland’s bustling Northwest District, it's conveniently close to urban living spaces, making it a practical option for residents and businesses in the area.

    This facility caters to Portland's damp and cool climate with climate-controlled units, ideal for safeguarding sensitive items like furniture, electronics, and documents. It features indoor access and multi-level storage, perfect for maximizing efficiency in a compact urban environment. For easy loading and unloading, units with drive-up access and first-floor access are available. Enhanced security measures include security cameras, a gated entry, and an onsite manager for added peace of mind. Parking is available for vehicles, adding to the facility’s versatility.

    With modern conveniences like contactless renting, online payment, and retail supplies for moving, this facility streamlines the storage experience for busy Portlanders. Whether you’re downsizing, decluttering, or need extra room, this SecureSpace Self Storage location is a reliable choice for urban storage solutions.

    Price comparison

    See how this facility's unit prices compare to others in Portland, broken down by size.

    Small $50/mo
    Location minimum Location maximum
    $15/mo $264/mo
    Medium $163/mo
    Location minimum Location maximum
    $60/mo $496/mo
    Large $376/mo
    Location minimum Location maximum
    $90/mo $1433/mo

    Location & walkability

    This storage facility is in a highly accessible area with excellent walkability and public transit options.

    96

    out of 100

    Walk Score

    Walker's Paradise

    Daily errands do not require a car

    74

    out of 100

    Transit Score

    Excellent Transit

    Transit supports many daily routes

    98

    out of 100

    Bike Score

    Biker's Paradise

    Biking is practical for everyday travel

    Walk Score®: 96, Transit Score®: 74, Bike Score®: 98

    Neighborhood highlights

    Located near shopping, car wash stations, and other local conveniences, this storage facility helps you make the most of every visit.

    • Geeks 4 Mac

      Shopping 0.01 miles

    • Caplan Art Design

      Shopping 0.02 miles

    • Dynasport

      Services 0.05 miles

    • Bridge City Motors

      Shopping 0.05 miles

    • U.S. Wushu Center

      Recreation & Entertainment 0.05 miles

    • The Circus Project

      Recreation & Entertainment 0.05 miles

    • Playdate PDX

      Food & Drinks 0.07 miles

    • ARC

      Shopping 0.08 miles

    • U.S. Citizenship and Immigration Services

      Services 0.09 miles

    Frequently Asked Questions

    The right storage unit size depends on what you plan to store and how much space you need to move around your items.

    5x5 or 5x10 units are great for smaller loads, such as chairs, lamps, small furniture pieces, boxes, books, and documents.

    10x10 or 10x15 units work well for larger furniture, bicycles, appliances, and the contents of a small apartment.

    10x20 or 10x30 units can typically fit the contents of a three-bedroom home, including large furniture and multiple appliances.

    If you’re unsure which size is best, a unit size calculator can help estimate the right fit based on the items you’re planning to store – helping you avoid paying for more space than you need.

    Climate-controlled storage units maintain consistent temperature and humidity levels, helping protect items from damage caused by heat, cold, or excess moisture.

    You may want climate control if you’re storing items that can be sensitive to temperature changes, such as furniture, clothing, appliances, paperwork, photographs, artwork, electronics, or wood and leather goods. These units are especially useful for long-term storage or in areas with hot summers, cold winters, or high humidity.

    If you’re storing durable items like tools or outdoor gear, a standard unit may be sufficient. When in doubt, climate control offers added protection and peace of mind.

    The facility at 1323 NW 16th Avenue is accessible during regular access hours, typically Mon-Fri: 9:30 a.m. - 6 p.m., Sat: 9 a.m. - 5:30 p.m. Office hours and gate access times may differ, so it’s a good idea to check the facility’s posted schedule before your visit.

    To open your storage unit door, start by unlocking it, whether it uses a traditional padlock or a Bluetooth-enabled smart lock. Once unlocked, grab the bottom handle and lift or pull up the roll-up door until it’s fully open.

    If you’re using the unit for the first time, make sure the lock is properly removed before opening the door to avoid damage.

    Security helps protect your belongings while they’re in storage and gives you peace of mind between visits. Many self storage facilities use a combination of features such as video surveillance, gated access, on-site management, and well-lit premises to help deter unauthorized access.

    At SecureSpace Self Storage - 1323 NW 16th Avenue, available security amenities may include Security Camera, Gate, Onsite Manager, designed to help keep your items protected.

    Yes, most standard vehicles can be stored in self storage units. A 10x20 unit typically provides enough space for a car, while outdoor or designated parking areas may be available for larger vehicles.

    For safety reasons, most self storage facilities restrict certain items. These commonly include:

    • Hazardous, flammable, or toxic materials
    • Perishable food
    • Live plants or animals
    • Cash, firearms, or irreplaceable valuables

    Always check with the facility at 1323 NW 16th Avenue for specific restrictions and recommendations.

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