FreeUp Storage - 350 Glen Creek Road NW, Salem, OR 97304

4.8/5 - 393 Reviews
Location:
350 Glen Creek Road NW, Salem, OR 97304
  • Mon-Fri: 9:30 a.m. - 6 p.m.
  • Sat: 9:30 a.m. - 4 p.m.
(971) 434-4196

FreeUp Storage - 350 Glen Creek Road NW, Salem, OR 97304

  • Drive-Up Access

    Drive directly up to your unit for easy loading and unloading

  • Onsite Manager

    On-site staff available to assist with property needs

  • Contactless Renting

    Rent and manage your unit online without in-person interaction

    Not sure which size you need? Check our size guide to find the perfect fit.
    8x8 Self Storage 64 Sq. Ft.
    $79/mo
    7x8 Self Storage 56 Sq. Ft.
    $132/mo
    6x10 Self Storage 60 Sq. Ft.
    $77/mo
    5x15 Self Storage 75 Sq. Ft.
    $85/mo
    5x12 Self Storage 60 Sq. Ft.
    $77/mo
    5x10 Self Storage 50 Sq. Ft.
    $75/mo
    5x6 Self Storage 30 Sq. Ft.
    $57/mo
    5x5 Self Storage 25 Sq. Ft.
    $55/mo
    12x15 Self Storage 180 Sq. Ft.
    $59 - $194/mo
    10x15 Vehicle 150 Sq. Ft.
    Car Storage Parking
    $130/mo
    10x12 Self Storage 120 Sq. Ft.
    $125 - $135/mo
    10x10 Self Storage 100 Sq. Ft.
    $129 - $175/mo
    12x25 Self Storage 300 Sq. Ft.
    $200/mo
    12x20 Self Storage 240 Sq. Ft.
    $180/mo
    11x20 Self Storage 220 Sq. Ft.
    $179/mo
    10x40 Vehicle 400 Sq. Ft.
    Parking RV Storage
    $81/mo
    10x35 Vehicle 350 Sq. Ft.
    Parking RV Storage
    $77/mo
    10x30 Vehicle 300 Sq. Ft.
    Parking RV Storage
    $70/mo
    10x25 Vehicle 250 Sq. Ft.
    Parking RV Storage
    $67/mo
    10x20 Self Storage 200 Sq. Ft.
    $165/mo
    No units are currently available.

    Amenities & features

    • Drive-Up Access
    • Onsite Manager
    • Contactless Renting
    • Security Camera
    • Gate
    • Parking
    • Credit Cards Accepted
    • Online Payment
    • RV Storage

    Customer reviews

    4.8/5
    Average rating
    393
    Number of reviews

    Read some helpful reviews of FreeUp Storage, shared by real renters with genuine experiences and honest opinions.

    David did an excellent job he helped me take out my old lock the key broke when I was trying to lock it and he was able to save me 50$ dollars for a new lock he is a great man and i will always remember him! Thank you David!! ... Read more
    Zayne A. - 18 June 2026
    Shavon G. - 26 January 2026
    So I expect an increase in fees every year for a storage facility but Public Storage hasn't even owned the Glen Creek Rd NW site in West Salem a year and they just raised my rate over 25% !!! wow.. I don't have anything to complain about the site itself but be aware.. when you sign up for your great intr rate rest assured the rate will go up and up and up . And what do you bet it'll go up again before a year goes by. Be aware of this business.. If you know another place to go you might save yourself some $$ ... Read more
    Michael C. - 4 October 2025
    Hello and good afternoon, without going into a lot of detail, I had to help my girlfriend out recently grab a storage unit. She had some family crisis that caused her to have to pack up all of her belongings right away. With such a short time span of having to move, we were desperate to find a good storage unit. We were blessed enough to come across this one. As soon as we walked into the office we were greeted by a nice lady named Vicky. She greeted us with a warm smile and made us feel very welcome. She explained about the storage units and what the facility has to offer to where I didn't have any questions. She was great with her customer service. I just wanted to reach out and say thank you so much. It was such a stressful day for me and my girlfriend. So many tears shed that day and Vicky really helped. She was able to bring a smile to our face and even a few chuckles with some great jokes. Thank you so much for employing such a wonderful person. I highly recommend this place to everyone. Thank you again so much. ... Read more
    Jacob T. - 3 October 2025
    Patrick N. - 30 August 2025
    SusanB - 24 August 2025
    The manager, Dave, at the public storage on Glen Creek Rd, Salem, is very helpful. He always calls back when you leave a message, and he gives thorough information. The units seem quite safe and well-maintained. ... Read more
    Stephanie D. - 14 April 2025
    I won a storage unit from this place and I was excited because I got a good deal from the auction. When I took a box out of the storage unit, mouse or rat poop fell to the ground.. I searched a little more for evidence and it had mouse poop everywhere. I refused to empty this unit because mouses carry deadly viruses called Hantavirus. You can get from mouse poop and pee, which is deadly. I was told that I would not be allowed to auction another unit.. The guy told me that this unit had been there for eight months unpaid. So that means if you get a storage unit here and it sits for a long time without you going into it and visually checking it then you will eventually end up with mouses tearing into your boxes, pooping and peeing all over your personal items. What kind of storage unit thinks it’s OK to sell units on an auction site that are infested with mice poop and mice pee. They should be paying somebody to empty out storage units that have mouse and pee. A report to the city of Salem will be made. Shame on any storage unit that sells units in auctions infested with dead mice, mice poop, and pee in the unit all over the items. Honestly, anybody selling a unit full of mouse pee and poop should be a shame of themselves and should also fear that by selling these units you’re risking the lives of people. ... Read more
    K D. - 29 March 2025
    We needed to move to a smaller unit at this facility and Jennifer (who is amazing!!) helped make it happen quickly (and on a weekend no less!). She was super flexible and patient helping us determine what would best fit our needs. She walked the property, gave us options and time to measure and decide. Working with her was an absolute pleasure! Thanks for your time and laughs this morning, Jennifer!!! ... Read more
    Summer W. - 22 March 2025
    David made getting a unit a quick and simple process! He had very good communication within minutes of me filling out an application online and was flexible when I needed to change the time of my initial paperwork and viewing meeting. ... Read more
    Ryele R. - 19 March 2025
    West Salem facility. I THOUGHT I was getting my unit for the “$1 special.” Then a $29 administrative fee was added. Ok. Then a $19.99 lock fee was added. Ok. I guess. Then I get a $12.87 charge! Then I get a $1 credit!! I called the office to ask for an explanation. My first two calls went unanswered. Then I got a call from a young lady who wanted to help me. Her name was Jennifer. She was very friendly, told me I was really lucky to get the unit I did because of its condition and height and because she wanted to rent that very one! She spoke to me respectfully, professionally, and tried to convince me that I was paying for the difference between when I paid for the unit and the day I reserved it for, 5 days. I was so confused when we ended our conversation that I thought, “ well, maybe since I’m older, I’m just missing something!” I just couldn’t reconcile the explanation in my mind. So I went there and spoke to David, the one who helped me initially. He explained that I was paying the prorated amount to the end of my first month. I reserved my unit on Feb 28. I’m paid up to March 27. The $12.87 is what I owe for March 28-31! Ok. If you divide the monthly rate by the number of days in the month, it still doesn’t add up, but, ok. So the takeaway for me? A $1 special deal is really $49.95. I shouldn’t have reserved my unit for Feb 28. I should’ve waited a day and saved an additional $12.87. David and Jennifer are really nice people who work there. Jennifer is new. I understand being new on the job. It takes time and training to be able to give accurate information. Jennifer and David have customer service down. They do that good. Kudos to Jennifer. Kudos to David. Oh! The $1 credit? An honest mistake. Post script: After reading my review, David called and said he’d made a calculation error and I’m being charged for only two days the end of March. Having only 28 days in February really messed things up! So, as I told him, I’ll increase my stars to a five but only as it concerns the staff there. The rest of it was all so very confusing. On a positive note: the property and the unit I rented was very clean. ... Read more
    Cynthia H. - 9 March 2025
    I have been a customer here since before US Storage took over. While initially worried it might go downhill, I was happily mistaken. The site is clean and well cared for. There is plenty of room to maneuver trucks and trailers to every unit. The staff is helpful and friendly. On top of all that, their prices are very reasonable. You won’t go wrong storing your things here. ... Read more
    Ryan P. - 23 November 2024

    About this facility

    Located at 350 Glen Creek Road NW in Salem, Oregon, this Public Storage facility offers a wide range of unit sizes, including small, medium, and large, to meet various storage needs. Situated in Salem’s West Salem neighborhood, this facility provides convenient access for homeowners, renters, and businesses in the area. Whether you’re decluttering a home or need additional space for business inventory, the variety of unit sizes ensures flexibility.

    This facility stands out with its drive-up access, making loading and unloading belongings straightforward and efficient. The onsite manager and security cameras enhance safety, giving renters peace of mind. For vehicle enthusiasts, the facility offers parking and RV storage, ideal for storing cars, boats, or RVs. The gate access ensures added control and convenience for entry. Unique amenities like contactless renting, online payment, and access to retail supplies and truck rentals simplify the storage experience.

    Best suited for individuals and families in need of secure, easily accessible storage, this Public Storage location combines convenience and a wide range of features to accommodate diverse needs.

    Price comparison

    See how this facility's unit prices compare to others in Salem, broken down by size.

    Small $80/mo
    Location minimum Location maximum
    $35/mo $239/mo
    Medium $111/mo
    Location minimum Location maximum
    $44/mo $373/mo
    Large $127/mo
    Location minimum Location maximum
    $43/mo $1651/mo

    Location & walkability

    This storage facility is in a highly accessible area with excellent walkability and public transit options.

    69

    out of 100

    Walk Score

    Somewhat Walkable

    Some errands can be accomplished on foot

    47

    out of 100

    Transit Score

    Some Transit

    A few nearby public transportation options

    79

    out of 100

    Bike Score

    Very Bikeable

    Bike routes support regular local travel

    Walk Score®: 69, Transit Score®: 47, Bike Score®: 79

    Neighbourhood highlights

    Located near shopping, car wash stations, and other local conveniences, this storage facility helps you make the most of every visit.

    • West Salem Post Office

      Services 0.0 miles

    • Courthouse Athletic Club

      Recreation & Entertainment 0.1 miles

    • G

      Transportation 0.1 miles

    • F

      Transportation 0.1 miles

    • MAPs Credit Union

      Services 0.1 miles

    • E

      Transportation 0.1 miles

    • Chase

      Services 0.1 miles

    • D

      Transportation 0.1 miles

    • West Salem Transit Center

      Transportation 0.1 miles

    Frequently Asked Questions

    The right storage unit size depends on what you plan to store and how much space you need to move around your items.

    5x5 or 5x10 units are great for smaller loads, such as chairs, lamps, small furniture pieces, boxes, books, and documents.

    10x10 or 10x15 units work well for larger furniture, bicycles, appliances, and the contents of a small apartment.

    10x20 or 10x30 units can typically fit the contents of a three-bedroom home, including large furniture and multiple appliances.

    If you’re unsure which size is best, a unit size calculator can help estimate the right fit based on the items you’re planning to store – helping you avoid paying for more space than you need.

    The facility at 350 Glen Creek Road NW is accessible during regular access hours, typically Mon-Fri: 9:30 a.m. - 6 p.m., Sat: 9:30 a.m. - 4 p.m. Office hours and gate access times may differ, so it’s a good idea to check the facility’s posted schedule before your visit.

    To open your storage unit door, start by unlocking it, whether it uses a traditional padlock or a Bluetooth-enabled smart lock. Once unlocked, grab the bottom handle and lift or pull up the roll-up door until it’s fully open.

    If you’re using the unit for the first time, make sure the lock is properly removed before opening the door to avoid damage.

    Security helps protect your belongings while they’re in storage and gives you peace of mind between visits. Many self storage facilities use a combination of features such as video surveillance, gated access, on-site management, and well-lit premises to help deter unauthorized access.

    At FreeUp Storage - 350 Glen Creek Road NW, available security amenities may include Security Camera, Gate, Onsite Manager, designed to help keep your items protected.

    Yes, most standard vehicles can be stored in self storage units. A 10x20 unit typically provides enough space for a car, while outdoor or designated parking areas may be available for larger vehicles.

    For safety reasons, most self storage facilities restrict certain items. These commonly include:

    • Hazardous, flammable, or toxic materials
    • Perishable food
    • Live plants or animals
    • Cash, firearms, or irreplaceable valuables

    Always check with the facility at 350 Glen Creek Road NW for specific restrictions and recommendations.

    Storage units for rent – StorageCafe
    Contact this property now:
    (971) 434-4196