Public Storage - 1815 Hyacinth Street NE, Salem, OR 97301

4.7/5 - 374 Reviews
Location:
1815 Hyacinth Street NE, Salem, OR 97301
Office hours:
  • Mon-Sun: 6 a.m. - 9 p.m.

Public Storage - 1815 Hyacinth Street NE, Salem, OR 97301

  • Climate-Controlled

    Protect belongings from temperature changes and humidity

  • Indoor

    Units are located indoors for added protection and convenience

  • Drive-Up Access

    Drive directly up to your unit for easy loading and unloading

Unit size details are currently not available for this property. Please contact the property operator for details about available units.

Amenities & features

  • Climate-Controlled
  • Indoor
  • Drive-Up Access
  • Retail Available
  • Contactless Renting
  • Security Camera
  • Gate
  • Parking
  • Credit Cards Accepted
  • Online Payment
  • RV Storage

Customer reviews

4.7/5
Average rating
374
Number of reviews

Read some helpful reviews of Public Storage, shared by real renters with genuine experiences and honest opinions.

Interesting my review was taken down so I'll post it again, DONT BE 1MO LATE, even if something happens that is out of your control you better beg borrow and steal to pay your storage in 30 days and even then it will cost you double to get your items back. My purse was stolen at the end of May and all my cards had to be canceled, I tried to go by and pay cash and stopped by over a dozen times during business hours and the doors were locked and no one would answer the phone, I tried to call the help line for public storage and talk to someone even the chat option and was constantly met with a message that they were extremely busy and to try again later, whoever lives on site, there is a car in the back and lights on, ignores anyone calling or coming by. So I was late on June rent which was $108 for a 10x10, unable to pay cash or get ahold of anyone despite numerous attempts, now it's July 2nd and with new debit cards finally arriving I'm able to pay off my accrued debt of late fees, lien fees and increased (big surprise) July rent in a grand total of just about $350, not to mention during this last 1mo I've been late I've gotten 4 emails threatening that my storage is going up for auction as early as July 2nd. So THINK TWICE ABOUT RENTING HERE, AGAIN IF YOU ARE 1MO LATE YOU WILL PAY MORE THAN DOUBLE OR WILL LOSE YOUR ITEMS WITH NO WAY OF CONTACTING THIS SITE MANAGER. you've been warned, good luck! Also, even though you pay in advance for the month you are renting, I already have a balance of $150 owed for August.... How they can add a balance a month in advance is asinine, yeah it's not due till August 1st but they've already packed it onto my account.... I've rented at downtown mini storage for years and am SO glad another unit opened up for the same size at half the price cause I'm getting out of this place as fast as they decide to take they're lock off my unit, i guess we'll see how long after my payoff they decide to withold my belongings because as of now my access is still denied ... Read more
Rebecca B. - 2 July 2026
I am renting at the Hyacinth storage and I have to say Ms.Dee made my visit so easy and painless and went out of her way in fact above and beyond what her job description calls for I'm sure to accommodate me and meet my needs. I am sick with stage 4 terminal cancer and she helped me understand the process in case of the worse scenario that meant a lot to me. As well she was very patient with me I am not very tech savvy in my old age and accidently reserved 3 different units and instead of being irritated with me or even upset with me which I would have understood she helped me through it and was understanding, again I appreciated that. So I'd like to give a shout out to Ms.Dee and to Public Storage on Hyacinth in Salem Oregon for a job well done and I would highly recommend anyone wanting to rent that they choose this specific Public Storage for their storage needs, I can assure you will not be disappointed. I'd give them a 20 rather than a 10 if it was an option. Thanks Dee this is RETHA CERVANTES ...And you are appreciated!! ... Read more
Nancy J. - 18 May 2026
Dee, the manager, was the most helpful person in the situation I was in. My old Public Storage unit that I had rented never had anyone greet me, talk to me other than over the phone, and then told me the day before that it switched hands to another ownership group. I had no time to make a decision and I was extremely frustrated but Dee helped me through everything and switched me over like nothing. She was wonderful and showed unbelievable care when clearly the other place didn't. I would highly recommend anyone looking to get a storage unit to look here if you want someone who actually cares about you and your well being! ... Read more
Derek B. - 6 March 2026
Catherine V. - 10 February 2026
Rebecca H. - 19 January 2026
Sheri S. - 11 January 2026
Denise M. - 22 September 2025
Jason was extremely helpful and very professional when explaining policy to me. I appreciated the way he was knowledgeable with company policy and practical but respectful with introducing it to me as a consumer. His eagerness to resolve an immediate issue I encountered, makes him a valued asset at the public storage facility on Hyacinth. ... Read more
Ernesto B. - 4 September 2025
Someone is living in (building i) at this public storage. I call it in a week ago and the person is still living in a storage unit with their small dog. Makes me uncomfortable organizing my stuff and I hear someone moving around down the hall. ... Read more
Payton K. - 24 August 2025
Shalia S. - 29 March 2025
Nesha J. - 28 March 2025
Tyler W. - 28 March 2025
Dee is a delightful lady. The property is very clean and Dee made sure all are questions were answered and that we completely understood how the process worked. We would definitely recommend her and her storage facility to anyone looking for a storage solution. ... Read more
Troy H. - 8 February 2025
Every interaction i had with Dee, the manager, was pleasant. From me initially beginning my rental, Dee checked in with me to make sure the process was easy. She returned my calls very promptly and answered all my questions. Ending my rental was a breeze too. This was good and easy business! ... Read more
April M. - 31 October 2024

About this facility

Located at 1815 Hyacinth Street NE in Salem, OR, this Public Storage facility offers small units ideal for individuals or families looking to store personal items or seasonal belongings. Its convenient location in Salem provides easy access for both city residents and nearby suburban communities.

This facility offers a variety of features to meet your storage needs. The climate-controlled units are perfect for protecting your belongings from Salem’s damp winters and hot summers, ensuring items like electronics and furniture remain in excellent condition. For added convenience, choose between indoor access or drive-up access, which allows you to unload directly from your vehicle. With parking and RV storage available, it’s a great option for those needing space for their vehicles or recreational equipment. Security is a priority here, with a security camera system and gated access providing peace of mind.

For your convenience, this facility accepts credit card payments and offers online payment options, making renting and managing your storage unit simple. You can also find moving supplies at the retail center onsite, further streamlining the moving process. This Public Storage facility is an excellent choice for Salem residents seeking secure, accessible, and flexible storage solutions.

Location & walkability

This storage facility is in an area with moderate walkability and some public transit options. A personal vehicle may be needed for certain trips.

34

out of 100

Walk Score

Car-Dependent

Most errands require a car

36

out of 100

Transit Score

Some Transit

A few nearby public transportation options

58

out of 100

Bike Score

Bikeable

Some bike infrastructure

Walk Score®: 34, Transit Score®: 36, Bike Score®: 58

Neighborhood highlights

Located near shopping, car wash stations, and other local conveniences, this storage facility helps you make the most of every visit.

  • Retro Next Door

    Shopping 0.31 miles

  • Michelle Ashley Custom Cakes

    Grocery Stores 0.31 miles

  • Momiji Sushi

    Food & Drinks 0.32 miles

  • Jack in the Box

    Food & Drinks 0.56 miles

  • Pacific Pride

    Services 0.6 miles

  • 76

    Services 0.6 miles

  • BonJapan Yaroku

    Food & Drinks 0.71 miles

  • Rodeway Inn

    Services 0.72 miles

  • Rodeway Inn

    Services 0.72 miles

Frequently Asked Questions

The right storage unit size depends on what you plan to store and how much space you need to move around your items.

5x5 or 5x10 units are great for smaller loads, such as chairs, lamps, small furniture pieces, boxes, books, and documents.

10x10 or 10x15 units work well for larger furniture, bicycles, appliances, and the contents of a small apartment.

10x20 or 10x30 units can typically fit the contents of a three-bedroom home, including large furniture and multiple appliances.

If you’re unsure which size is best, a unit size calculator can help estimate the right fit based on the items you’re planning to store – helping you avoid paying for more space than you need.

Climate-controlled storage units maintain consistent temperature and humidity levels, helping protect items from damage caused by heat, cold, or excess moisture.

You may want climate control if you’re storing items that can be sensitive to temperature changes, such as furniture, clothing, appliances, paperwork, photographs, artwork, electronics, or wood and leather goods. These units are especially useful for long-term storage or in areas with hot summers, cold winters, or high humidity.

If you’re storing durable items like tools or outdoor gear, a standard unit may be sufficient. When in doubt, climate control offers added protection and peace of mind.

The facility at 1815 Hyacinth Street NE is accessible during regular access hours, typically Mon-Sun: 6 a.m. - 9 p.m. Office hours and gate access times may differ, so it’s a good idea to check the facility’s posted schedule before your visit.

To open your storage unit door, start by unlocking it, whether it uses a traditional padlock or a Bluetooth-enabled smart lock. Once unlocked, grab the bottom handle and lift or pull up the roll-up door until it’s fully open.

If you’re using the unit for the first time, make sure the lock is properly removed before opening the door to avoid damage.

Security helps protect your belongings while they’re in storage and gives you peace of mind between visits. Many self storage facilities use a combination of features such as video surveillance, gated access, on-site management, and well-lit premises to help deter unauthorized access.

At Public Storage - 1815 Hyacinth Street NE, available security amenities may include Security Camera, Gate, designed to help keep your items protected.

Yes, most standard vehicles can be stored in self storage units. A 10x20 unit typically provides enough space for a car, while outdoor or designated parking areas may be available for larger vehicles.

For safety reasons, most self storage facilities restrict certain items. These commonly include:

  • Hazardous, flammable, or toxic materials
  • Perishable food
  • Live plants or animals
  • Cash, firearms, or irreplaceable valuables

Always check with the facility at 1815 Hyacinth Street NE for specific restrictions and recommendations.

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