Public Storage - 280 Lancaster Drive NE, Salem, OR 97301

4.5/5 - 535 Reviews
Location:
280 Lancaster Drive NE, Salem, OR 97301
Office hours:
  • Mon-Sun: 6 a.m. - 9 p.m.

Public Storage - 280 Lancaster Drive NE, Salem, OR 97301

  • Indoor

    Units are located indoors for added protection and convenience

  • Drive-Up Access

    Drive directly up to your unit for easy loading and unloading

  • Retail Available

    Moving and packing supplies available for purchase on-site

Unit size details are currently not available for this property. Please contact the property operator for details about available units.

Amenities & features

  • Indoor
  • Drive-Up Access
  • Retail Available
  • Onsite Manager
  • Contactless Renting
  • Security Camera
  • Gate
  • Parking
  • Credit Cards Accepted
  • Enclosed
  • Keyless Unit Access
  • Online Payment
  • RV Storage

Customer reviews

4.5/5
Average rating
535
Number of reviews

Read some helpful reviews of Public Storage, shared by real renters with genuine experiences and honest opinions.

taylor p. - 11 February 2026
Barbie B. - 11 February 2026
Rattystarling O. - 1 October 2025
Jarito - 11 July 2025
Do NOT rent space here. Unsafe units, and extremely poor customer service. The interior unit walls are constructed with plywood - easy for people to break through, which is what happened to me on sometime at the end of February, resulting in about $6800 worth of belongings stolen. It was apparently discovered March 1 by the property manager, who then placed a new padlock on my unit, and did not notify me at that time. A covering property manager notified me the next day, by leaving a very non-urgent voicemail "in regards to my storage unit". I had not received the call, but fortunately had been going to the unit that same day when I discovered the padlock had been placed. Unfortunately, I learned it was due to theft of my unit, and to about 4-5 other units surrounding me. I was then left to call the police myself, as the police had not been called by any property manager when they discovered the burglary. Following this distressing situation, I was never: 1. Offered a new unit after the incident (although very little belongings remained, mostly all empty boxes or laundry baskets). 2. Never called by the actual property manager to speak about the incident, never offered an apology, etc... despite calling a few times to get information / ask questions about next steps, what happened, etc. 3. Never offered to have the unit walls fixed!!!! The walls were literally broken down/opened, and the covering property manager said "you'll have to follow up with the regular property manager this week about fixing the walls" ..... Another renter went to Home Depot to get screws/nails/etc. and his own power tools that day to fix the unit walls from being accessible to others. 4. The door codes were never changed after this incident, despite me and other renters asking, because apparently "they don't have access, their gate codes were taken away" .... In the days following the incident, I called the property multiple times to get information from someone, anyone.... I only received one call back, from yet another "covering" property manager. When I asked to get last names of the property manager or any of the covering property managers, so that I could know who I was speaking too and maybe reference them in later conversation, I was told "I'm not able to give out that information" ..... ??? And GOOD LUCK getting ANYWHERE with their automated phone line - there's no options for or direct way to call customer service, higher ups, etc etc. You. have to go through sales to just to speak to a human, and then ask to be transferred. The phone system is a nightmare in itself. When I called later in the month to inquire about a refund for just the month of March, due to having practically NOTHING in my storage unit, I was met with uncooperative and hostile employees who stated "refunds are not available, because you still occupied the space" .... Overall, this situation has been a nightmare. This company and its employees clearly do not care about you or your belongings. They clearly just want your money. Please safe yourself the headache, the trouble, and your money. Rent ELSEWHERE. ... Read more
Amanda C. - 23 March 2025
Don't trust your keepsakes here! My unit was one of 5 to be broken into!! I had an indoor unit thinking it would be safer. I was very wrong! The walls are thin plywood stapled together. People were able to bust through the walls and my husband had to spend time and money patching up the hole for us and other tenants. Money doesn't replace everything. Considering the rent price our belongings should be safe. The management wouldn't even face us. They hid the entire time. The general manager called me the following Monday and was only concerned about the fact I gave a 1 star review AND ASKED ME TO CHANGE IT. They haven't even paid us back for the materials we had to buy to patch up the holes for not only our unit but others units as well! DO NOT TRUST PUBLIC STORAGE WITH ANYTHING YOU DONT WANT TO LOSE!!! ... Read more
Alyssa H. - 9 March 2025
Josh N. - 9 February 2025
Nene P. - 6 February 2025
Very poor communication and really rude And when you make an appointment they are late. This has happened to me several times. They make it Hard to make payments in person. If I could give them a 0 I would. ... Read more
Vayah C. - 23 December 2024
Moved to salem in September of 23 we found this location and the price was a great price at 135. After 7 months they increased the price to 175 which felt unfair considering that wasent the agreement we made but oh well. But then my ex lost her job fell behind a month and I took over payments paying 200 for the late fee becuase I'm on ssi for disability but paid 6 months of that...my ex tried to make a payment plan since it was in her name but were unwilling to do anything to help and since we were behind a month already could get our stuff out which had my father's inheritance belongings my ex grandmother's belongings things that can't be replaced and auctioned it off for 250 bucks. If your looking for a storage that keeps to it's price and is willing to help you out when in time of struggling this is not the place to go. Had we known they would change pricing for a leaking storage and had no family values we never would have gone with them. Very unhappy. ... Read more
cy s. - 10 December 2024

About this facility

Located on 280 Lancaster Drive NE, this Public Storage facility in Salem, OR, offers small units ideal for personal or seasonal storage needs. With its drive-up access and indoor options, this facility ensures convenient and secure storage solutions for a variety of items. The parking and RV storage options are particularly useful for those needing extra space for vehicles or recreational vehicles, making it a practical choice for the Salem area, where outdoor adventures are a way of life.

This facility is equipped with advanced security cameras, a gated entry system, and keyless unit access, ensuring that your belongings remain safe and accessible. The presence of an onsite manager adds an extra layer of support and security. For added convenience, contactless renting and online payment options make managing your unit hassle-free. The facility also features a retail section, allowing you to purchase moving supplies directly on-site.

With its accessible location and flexible features, this Public Storage facility is well-suited for Salem residents and outdoor enthusiasts seeking reliable and secure storage solutions.

Location & walkability

This storage facility is in a highly accessible area with excellent walkability and public transit options.

73

out of 100

Walk Score

Very Walkable

Most errands can be accomplished on foot

81

out of 100

Bike Score

Very Bikeable

Bike routes support regular local travel

Walk Score®: 73, Bike Score®: 81

Neighborhood highlights

Located near shopping, car wash stations, and other local conveniences, this storage facility helps you make the most of every visit.

  • Car'l B Klean Self Serve

    Services 0.03 miles

  • Universal Auto Sales Inc.

    Shopping 0.03 miles

  • P&M Automotive

    Services 0.05 miles

  • Washman

    Services 0.06 miles

  • Valvoline

    Services 0.07 miles

  • A & C Auto Sales LLC

    Services 0.08 miles

  • Miller Paint

    Shopping 0.09 miles

  • Dick's Sporting Goods

    Shopping 0.1 miles

  • DQ Grill & Chill

    Food & Drinks 0.11 miles

Frequently Asked Questions

The right storage unit size depends on what you plan to store and how much space you need to move around your items.

5x5 or 5x10 units are great for smaller loads, such as chairs, lamps, small furniture pieces, boxes, books, and documents.

10x10 or 10x15 units work well for larger furniture, bicycles, appliances, and the contents of a small apartment.

10x20 or 10x30 units can typically fit the contents of a three-bedroom home, including large furniture and multiple appliances.

If you’re unsure which size is best, a unit size calculator can help estimate the right fit based on the items you’re planning to store – helping you avoid paying for more space than you need.

The facility at 280 Lancaster Drive NE is accessible during regular access hours, typically Mon-Sun: 6 a.m. - 9 p.m. Office hours and gate access times may differ, so it’s a good idea to check the facility’s posted schedule before your visit.

To open your storage unit door, start by unlocking it, whether it uses a traditional padlock or a Bluetooth-enabled smart lock. Once unlocked, grab the bottom handle and lift or pull up the roll-up door until it’s fully open.

If you’re using the unit for the first time, make sure the lock is properly removed before opening the door to avoid damage.

Security helps protect your belongings while they’re in storage and gives you peace of mind between visits. Many self storage facilities use a combination of features such as video surveillance, gated access, on-site management, and well-lit premises to help deter unauthorized access.

At Public Storage - 280 Lancaster Drive NE, available security amenities may include Security Camera, Gate, Onsite Manager, designed to help keep your items protected.

Yes, most standard vehicles can be stored in self storage units. A 10x20 unit typically provides enough space for a car, while outdoor or designated parking areas may be available for larger vehicles.

For safety reasons, most self storage facilities restrict certain items. These commonly include:

  • Hazardous, flammable, or toxic materials
  • Perishable food
  • Live plants or animals
  • Cash, firearms, or irreplaceable valuables

Always check with the facility at 280 Lancaster Drive NE for specific restrictions and recommendations.

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