Ming Self Storage - 720 North 5th Street, Philadelphia, PA 19123

3.7/5 - 19 Reviews
Location:
720 North 5th Street, Philadelphia, PA 19123
Office hours:
  • Mon-Fri: 8 a.m. - 6 p.m.
  • Sat: 8 a.m. - 4 p.m.
(267) 239-5519

Ming Self Storage - 720 North 5th Street, Philadelphia, PA 19123

  • Indoor

    Units are located indoors for added protection and convenience

  • Retail Available

    Moving and packing supplies available for purchase on-site

  • Onsite Manager

    On-site staff available to assist with property needs

Not sure which size you need? Check our size guide to find the perfect fit.
8x10 Self Storage 80 Sq. Ft.
$111/mo
5x15 Self Storage 75 Sq. Ft.
$97/mo
5x12 Self Storage 60 Sq. Ft.
$95/mo
5x8 Self Storage 40 Sq. Ft.
$85/mo
5x5 Self Storage 25 Sq. Ft.
$50/mo
10x10 Self Storage 100 Sq. Ft.
$114/mo
5x20 Self Storage 100 Sq. Ft.
$114/mo
15x15 Self Storage 225 Sq. Ft.
$277/mo
10x20 Self Storage 200 Sq. Ft.
$263/mo
No units are currently available.

Amenities & features

  • Indoor
  • Retail Available
  • Onsite Manager
  • Truck Rentals
  • Security Camera
  • Gate
  • Credit Cards Accepted
  • Multi-Level Storage
  • Online Payment

Customer reviews

3.7/5
Average rating
19
Number of reviews

Read some helpful reviews of Ming Self Storage, shared by real renters with genuine experiences and honest opinions.

Ming Self Storage, which is conveniently located in Northern Liberties, is a local business with great, even outstanding service, for its customers. The staff was extremely helpful in all aspects of moving. It's not just a storage facility. . I contracted with their moving services to move an entire household. The movers were exceptional in their professionalism, efficiency and care. Not one item was broken. Everyone dreads moving. Ming made it easy. ... Read more
Jack P. - 5 December 2022
DO NOT USE THIS STORAGE FACILITY - absolutely horrendous customer service. If I could give it 0 stars, I would. From incompetent employees/managers to lack of transparency and communication, we had the worst experience using their storage facility for just less than 2 months. In August 2020, we reserved a storage unit at this facility over the phone (as we were moving from Charlotte to Philly). At first, it seemed simple enough, but we started to get a little annoyed when we had to call back 3 times to have someone send us an email confirmation. We notified them of the date and time we'd be moving our furniture into the unit (9/9 at 9:30 am) and the employee told us it would not be an issue since they open by 8am. On the morning of our move, we and the movers had arrived at 9:30am but had to wait over an hour because no one had come to open the business. Ming's employees knew the date/time, yet no one had informed us that the person who was supposed to open the doors had a "family emergency" and would not be arriving until 11. We incurred higher costs for our movers to wait around for someone to come open the facility and give us keys to our storage unit. With the "promotions" they offer, we elected to pay 2 months at 50% off, assuming that would cover 9/9 to 11/9. No one informed us that it would only cover through the end of October. On 11/5, my boyfriend received a call that he was late on his payments (even though they had his credit card info for automatic payments). He told them that we were moving out our stuff on the next day (11/6) and he would discuss payments when we'd be in person the next day. Again, on 11/6, movers came to collect our items from the storage unit. Only this time... there was a lock placed ON TOP of our lock. No one was working at the entire facility even though we were told that someone would be there from open to close. We had to call over 10 times to get in touch with someone at another Ming facility in Fishtown, only to be told once again that the employee could not come in due to a "family emergency". We were told the lock was placed on our lock due to late payments, even though my boyfriend told the employee the day before we'd be coming in to get our stuff. Once again, we incurred more costs from the movers having to wait around... this time for 2+ hours. When we finally got through to someone, they had us pay another month of payment to "clear" it in the system (which was completely uncessary) and said they'd send out someone to break the lock within the next hour. NOBODY CAME. We had to send our movers back and reschedule a completely new move, which of course was extremely expensive. This has been an absolute nightmare. The employees are completely incompetent. The "manager" Mr. Jackson is a complete coward who wouldn't ever return our calls even though we called many times and even went into the facility with our complaints after all our stuff had been moved out. We only were able to speak to him for about 5 minutes when we were in person and an employee called him directly. He provided NO solutions except to insult us and tell us that they could move out our furniture for a lower price than the movers for $325. WE WOULD NEVER TRUST THIS BUSINESS WITH OUR BELONGINGS. While I agree with supporting local businesses, this is definitely not one worth supporting. We had a terrible experience and they provided little to no solutions and refused to give our money back. DO NOT USE. ... Read more
Sejal K. - 14 January 2021
I have had access issues during the last six months with my first storage unit and arrived to not have the access door open, no one on site, no one phone to help me - but was forced due to emergency to open a second unit this week and what a disaster - the area you slide for the lock of new unit is broken and busted and it didn’t work and caused me to injure and nrweg rio off my finger nail and start bleeding everywhere with no first aid kit on site; for my first trip the entire entrance bay was taken up for hours my someone else’s boxes that blocked access for hours, we had to lift things above and trip through their stuff; later for my second and third trip the garage doors didn’t work, from inside or out, we were stranded in rain end weather, the guy in phone at other location couldn’t help, the building maintence was not to be found, we were illegally forced to go down a slippery stairwell in pitch black with no lights moving large furniture and I had to pay my crew working time and a half foe the extra hour delay. The main bay even if the garage door did work was still mostly blocked. And for the fourth time this year the dollies on site were not seen or usable - my last three visit they were locked up - or not there. After brining these thjngs to attention of staff they didn’t apologize or offer to make anything right and said it was me and my card - yet that isn’t true as other people couldn’t access the units that night either (all before 7pm when they were open). It is not legal and unsafe to give me a door slider that is broken and deny access and then force us to go down a wet dark pitch black stairwell. And then to not apologize and offer even something to make up for it is unprofessional and disrespectful. My thumb is injured and I’m very upset at the situation and some of these issues have been the same for months. ... Read more
Kory A. - 3 December 2020
I highly recommended Ming self storage. Very professional & great customer service. I have worked with a lot of storage companies and I would say Ming’s is the best. Friendly, reliable and affordable. The best part as well is that it’s clean and none of my items are left damaged. ... Read more
Gia L. - 11 September 2019
So far I'm very happy with Ming Self Storage.. I like that it's in a residential building because it means the conditions are better than a place that's only storage. The only downside is that there's one garage door and one spot to move in/out at a time and sometimes residents park there. You also have to share the elevator with people using it for the residences. I'll update after a few months ... Read more
R. A. - 16 December 2018

About this facility

Conveniently located at 720 North 5th Street in Philadelphia, PA, this Ming Self Storage facility offers a variety of unit sizes, including small, medium, and large, to accommodate different storage needs. Situated in the bustling Northern Liberties neighborhood, known for its mix of historic charm and modern living, this facility is ideal for city residents needing extra space for belongings in an urban environment where storage can be hard to find.

This facility features indoor and multi-level storage for enhanced convenience and protection against weather changes, making it suitable for safely storing items year-round. A key highlight is the onsite manager, who provides added support and peace of mind. Additional security is ensured with security cameras monitoring the premises, and access is managed through a secure gate system. Moving is made easier with the availability of truck rentals and a retail section stocked with packing supplies.

With flexible payment options like online payment and credit card acceptance, this facility is a reliable choice for locals seeking secure and accessible storage. It's especially well-suited for those navigating apartment or townhouse living in the city.

Price comparison

See how this facility's unit prices compare to others in Philadelphia, broken down by size.

Small $88/mo
Location minimum Location maximum
$5/mo $689/mo
Medium $114/mo
Location minimum Location maximum
$15/mo $689/mo
Large $270/mo
Location minimum Location maximum
$21/mo $2106/mo

Location & walkability

This storage facility is in a highly accessible area with excellent walkability and public transit options.

90

out of 100

Walk Score

Very Walkable

Daily errands do not require a car

78

out of 100

Transit Score

Excellent Transit

Transit supports many daily routes

87

out of 100

Bike Score

Very Bikeable

Bike routes support regular local travel

Walk Score®: 90, Transit Score®: 78, Bike Score®: 87

Neighborhood highlights

Located near shopping, car wash stations, and other local conveniences, this storage facility helps you make the most of every visit.

  • 6th & Brown

    Services 0.05 miles

  • Honey's Sit 'n Eat

    Food & Drinks 0.12 miles

  • Federal Donuts

    Food & Drinks 0.12 miles

  • 5th & Spring Garden

    Services 0.17 miles

  • Poplar Food Market

    Grocery Stores 0.17 miles

  • Bardot

    Food & Drinks 0.18 miles

  • Almanac Market

    Grocery Stores 0.19 miles

  • Silk City

    Food & Drinks 0.19 miles

  • CVS Pharmacy

    Services 0.2 miles

Frequently Asked Questions

The right storage unit size depends on what you plan to store and how much space you need to move around your items.

5x5 or 5x10 units are great for smaller loads, such as chairs, lamps, small furniture pieces, boxes, books, and documents.

10x10 or 10x15 units work well for larger furniture, bicycles, appliances, and the contents of a small apartment.

10x20 or 10x30 units can typically fit the contents of a three-bedroom home, including large furniture and multiple appliances.

If you’re unsure which size is best, a unit size calculator can help estimate the right fit based on the items you’re planning to store – helping you avoid paying for more space than you need.

The facility at 720 North 5th Street is accessible during regular access hours, typically Mon-Fri: 8 a.m. - 6 p.m., Sat: 8 a.m. - 4 p.m. Office hours and gate access times may differ, so it’s a good idea to check the facility’s posted schedule before your visit.

To open your storage unit door, start by unlocking it, whether it uses a traditional padlock or a Bluetooth-enabled smart lock. Once unlocked, grab the bottom handle and lift or pull up the roll-up door until it’s fully open.

If you’re using the unit for the first time, make sure the lock is properly removed before opening the door to avoid damage.

Security helps protect your belongings while they’re in storage and gives you peace of mind between visits. Many self storage facilities use a combination of features such as video surveillance, gated access, on-site management, and well-lit premises to help deter unauthorized access.

At Ming Self Storage - 720 North 5th Street, available security amenities may include Security Camera, Gate, Onsite Manager, designed to help keep your items protected.

Yes, most standard vehicles can be stored in self storage units. A 10x20 unit typically provides enough space for a car, while outdoor or designated parking areas may be available for larger vehicles.

For safety reasons, most self storage facilities restrict certain items. These commonly include:

  • Hazardous, flammable, or toxic materials
  • Perishable food
  • Live plants or animals
  • Cash, firearms, or irreplaceable valuables

Always check with the facility at 720 North 5th Street for specific restrictions and recommendations.

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Contact this property now:
(267) 239-5519