Public Storage - 2977 MacArthur Road, Whitehall, PA 18052

4.5/5 - 334 Reviews
Location:
2977 MacArthur Road, Whitehall, PA 18052
Office hours:
  • Mon-Fri: 9:30 a.m. - 6 p.m.
  • Sat-Sun: 9:30 a.m. - 5 p.m.

Public Storage - 2977 MacArthur Road, Whitehall, PA 18052

  • Indoor

    Units are located indoors for added protection and convenience

  • Drive-Up Access

    Drive directly up to your unit for easy loading and unloading

  • Retail Available

    Moving and packing supplies available for purchase on-site

    Not sure which size you need? Check our size guide to find the perfect fit.
    5x10 Self Storage 50 Sq. Ft.
    Roll-Up Drive-up Access First Floor Access Outdoor Access
    $99/mo
    5x10 Self Storage 50 Sq. Ft.
    Elevator Access Swing First Floor Access
    $97/mo
    5x5 Self Storage 25 Sq. Ft.
    Elevator Access Swing First Floor Access
    $82/mo
    5x5 Self Storage 25 Sq. Ft.
    Roll-Up Drive-up Access First Floor Access Outdoor Access
    $82/mo
    10x15 Self Storage 150 Sq. Ft.
    Roll-Up Drive-up Access First Floor Access Outdoor Access
    $205/mo
    10x10 Self Storage 100 Sq. Ft.
    Roll-Up Drive-up Access First Floor Access Outdoor Access
    $197/mo
    10x10 Self Storage 100 Sq. Ft.
    Elevator Access Swing First Floor Access
    $168/mo
    10x25 Self Storage 250 Sq. Ft.
    Roll-Up Drive-up Access First Floor Access Outdoor Access
    $307/mo
    10x20 Self Storage 200 Sq. Ft.
    Roll-Up Drive-up Access First Floor Access Outdoor Access
    $207/mo
    No units are currently available.

    Amenities & features

    • Indoor
    • Drive-Up Access
    • Retail Available
    • Onsite Manager
    • Contactless Renting
    • Security Camera
    • Gate
    • Parking
    • Credit Cards Accepted
    • Elevators
    • First Floor Access
    • Online Payment

    Customer reviews

    4.5/5
    Average rating
    334
    Number of reviews

    Read some helpful reviews of Public Storage, shared by real renters with genuine experiences and honest opinions.

    Very pleased with our storage unit facilities office clean and presently as of last night we cleaned out our storage unit and will no longer need it but thank you again it was a big help to us when we did need it ... Read more
    Karen M. - 30 May 2026
    Susan R. - 26 February 2026
    Customer service is good. Rental was easy. We did it all online. The unit itself was unkept. The ceiling is patched together. The exterior of units are falling apart. The property needs attention. I would not feel comfortable storing anything of value in there because of the building conditions. ... Read more
    Ms. O. - 10 January 2026
    You will notice how they do not respond to customers with a problem. Just pay and leave them be… Longer than expected call wait. How many others were screwed over during the blockage of gate access? No one had access without a truck, no calls or emails or messages answered.Apparently my phone call wait, . where they would finally were forced to actually pick up the phone, was due to the fact that the woman’s baby needed to be fed and was crying the entire conversation in the background. Make sure when they say they are recording the call, you record also! I am headed to court! And this place sucks! Do not deny me gate access for three weeks and expect me to have my shit out on time. I rented from you twice for nearly 2 years! I will see you in court, I have all the evidence I need! The woman behind the papered windows… Yes I have pictures for evidence…more than this one… I HIGHLY SUGGEST GUARDIAN STORAGE! Prices great-and it is temp controlled!! I went to Lower Macungie! ... Read more
    Di R. - 23 August 2025
    I had the pleasure of meeting with Brittany at the Public Storage in Whitehall today. She was wonderful. Very knowledgeable, friendly and helpful. Public Storage in Whitehall is at a great location and secure. Brittany is a great asset to this company. Thank you for all your help. ... Read more
    Tammy E. - 20 August 2025
    Location is great and the staff there are great. But the company raises prices so often you have to keep your head on a swivel. My price jumped from $89 to $159 for a 5X10 in the 7 months I’ve used them. ... Read more
    Kaitlyn K. - 29 July 2025
    I’m moving to Whitehall soon. I had so many question & Brittney was very pleasant & answered all my questions with plenty of knowledge & patience. I did ask a lot. She offered to show me units because I was having a hard time picturing what I size storage I would need. Brittney wasn’t pushy & took her time explaining everything to me. Definitely going with this business!! Thanks for making the stressful moving experience a little easier. ... Read more
    Nicole B. - 23 July 2025
    Jerrika C. - 20 June 2025
    Pretty chill I just stored a few things in a small storage shed about a week ago I didn't need nothing special but it was quick and easy got in and out.I like they have an app to open the gate the payment system's pretty straightforward you set up an autopay and access it from 6:30-9:00 it wish it was til 10:00 but that's alright. Only complaint is the rubber trim on my locker was worn and tearing but hey I literally rented the smallest shed they had. I rented it on a memorial day sale so I guess it was cheaper too. ... Read more
    Jacob K. - 5 June 2025
    The service here is outstanding. I never felt more welcomed by the staff than I did when I walked in looking for a storage unit at PS (Public Storage). I commend in particular the man at the front desk, Jack, I believe was his name. He was on top of everything. I will be recommending this place to others in need of a place to store belongings. ... Read more
    Patrick R. - 19 November 2024
    I could say the surroundings were always clean and my items were safe. I started out with a very minimal monthly rate; shortly thereafter I was up to $90 per month. (I had a 5x5 space; very small). I had already paid for the whole month (September 2024) and I planned to utilize the space during my last days in the area. I stopped by one morning to gather some items to relocate them. I did not put the lock on my door because the space was empty and I was planning to return within the hour to store a few small items short term. During the short time I was gone, I received a message thanking me for being a customer and encouraging me to rent again in the future. My space was closed. I guess I gave a month's fee in tip?? No one called to verify if I was closing / leaving. Next to impossible to get someone on the phone there. I even drove to the office a few times; could not find anyone at the desk. But they DID have someone around to close a space for which I did not sign out. (I only removed my lock because the unit was empty and I was planning to put some temp items in storage while I was in the process of moving). I called the Corporate number and was on hold a long time after which the agent said my account was closed. Huh? The fish hook of a low price that became a high monthly price did it for me. But what will keep me away forever is being locked out of a paid unit without being asked or notified. ... Read more
    Philip C. - 2 October 2024
    Ella L. - 1 October 2024
    Be prepared for increases in your rent, by the sixth month they increased my rate almost $50. and don’t bother calling customer service because they can’t help you or do anything about it!! The original rate they offer you is very short-lived. ... Read more
    GG S. - 10 June 2024
    I have had 2 experiences with this facility the past couple of years. I personally want to thank both Jack & Brittany for their kindness and expertise with their knowledge & great customer service. They always answered my questions and provided the best customer service. Their ?? smiles always made my day. I am a senior citizen and I appreciate their o undivided attention. Will always recommend your facility. ... Read more
    Margaret - 2 June 2024

    About this facility

    Located at 2977 MacArthur Road, this Public Storage facility in Whitehall, PA, offers storage units in small, medium, and large sizes, accommodating a wide range of storage needs. Whether you're decluttering your home, managing a move, or need additional space for a growing household, this facility provides practical solutions to fit your needs.

    This Public Storage facility features indoor units with elevators for easy access, as well as drive-up access units that simplify loading and unloading directly from your vehicle. With parking available for vehicles and an onsite manager, customers can store with peace of mind knowing the property is actively monitored. The facility is equipped with security cameras and a gated entry for enhanced safety. Contactless renting makes the process streamlined and convenient, while first-floor units provide an added layer of accessibility for heavier or bulkier items.

    For those in the Whitehall area, where space can often be limited due to the region's suburban layout, this facility is an ideal choice. With flexible payment methods, including online payment and credit card acceptance, plus retail options for moving supplies, it’s an excellent option for residents and businesses looking for secure, user-friendly storage solutions.

    Price comparison

    See how this facility's unit prices compare to others in Lehigh Valley, broken down by size.

    Small $90/mo
    Location minimum Location maximum
    $30/mo $188/mo
    Medium $190/mo
    Location minimum Location maximum
    $60/mo $319/mo
    Large $257/mo
    Location minimum Location maximum
    $25/mo $992/mo

    Location & walkability

    This storage facility is in an area with moderate walkability and some public transit options. A personal vehicle may be needed for certain trips.

    48

    out of 100

    Walk Score

    Car-Dependent

    Most errands require a car

    43

    out of 100

    Bike Score

    Somewhat Bikeable

    Minimal bike infrastructure

    Walk Score®: 48, Bike Score®: 43

    Neighborhood highlights

    Located near shopping, car wash stations, and other local conveniences, this storage facility helps you make the most of every visit.

    • Wawa

      Grocery Stores 0.05 miles

    • KeyBank

      Services 0.06 miles

    • Wawa

      Services 0.07 miles

    • Hometown Auto Spa - Whitehall

      Services 0.08 miles

    • McDonald's

      Food & Drinks 0.12 miles

    • Whitehall Auto Sales LLC

      Shopping 0.14 miles

    • Skateaway Roller Rink

      Recreation & Entertainment 0.15 miles

    • Whitehall Diner

      Food & Drinks 0.16 miles

    • Lehigh Valley Auto Auction

      Shopping 0.17 miles

    Frequently Asked Questions

    The right storage unit size depends on what you plan to store and how much space you need to move around your items.

    5x5 or 5x10 units are great for smaller loads, such as chairs, lamps, small furniture pieces, boxes, books, and documents.

    10x10 or 10x15 units work well for larger furniture, bicycles, appliances, and the contents of a small apartment.

    10x20 or 10x30 units can typically fit the contents of a three-bedroom home, including large furniture and multiple appliances.

    If you’re unsure which size is best, a unit size calculator can help estimate the right fit based on the items you’re planning to store – helping you avoid paying for more space than you need.

    The facility at 2977 MacArthur Road is accessible during regular access hours, typically Mon-Fri: 9:30 a.m. - 6 p.m., Sat-Sun: 9:30 a.m. - 5 p.m. Office hours and gate access times may differ, so it’s a good idea to check the facility’s posted schedule before your visit.

    To open your storage unit door, start by unlocking it, whether it uses a traditional padlock or a Bluetooth-enabled smart lock. Once unlocked, grab the bottom handle and lift or pull up the roll-up door until it’s fully open.

    If you’re using the unit for the first time, make sure the lock is properly removed before opening the door to avoid damage.

    Security helps protect your belongings while they’re in storage and gives you peace of mind between visits. Many self storage facilities use a combination of features such as video surveillance, gated access, on-site management, and well-lit premises to help deter unauthorized access.

    At Public Storage - 2977 MacArthur Road, available security amenities may include Security Camera, Gate, Onsite Manager, designed to help keep your items protected.

    Yes, most standard vehicles can be stored in self storage units. A 10x20 unit typically provides enough space for a car, while outdoor or designated parking areas may be available for larger vehicles.

    For safety reasons, most self storage facilities restrict certain items. These commonly include:

    • Hazardous, flammable, or toxic materials
    • Perishable food
    • Live plants or animals
    • Cash, firearms, or irreplaceable valuables

    Always check with the facility at 2977 MacArthur Road for specific restrictions and recommendations.

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