Extra Space Storage - 1380 Broad Street, Chattanooga, TN 37402

4.8/5 - 582 Reviews
Location:
1380 Broad Street, Chattanooga, TN 37402
Office hours:
24/7 ACCESS
  • Mon-Fri: 9:30 a.m. - 6 p.m.
  • Sat: 9 a.m. - 5:30 p.m.
24/7 ACCESS

Extra Space Storage - 1380 Broad Street, Chattanooga, TN 37402

  • Climate-Controlled

    Protect belongings from temperature changes and humidity

  • Indoor

    Units are located indoors for added protection and convenience

  • 24 hour access

    Access your unit any time, day or night, when available

    Not sure which size you need? Check our size guide to find the perfect fit.
    12x5 Self Storage 60 Sq. Ft.
    Climate-Controlled Elevator
    $121/mo
    10x5 Self Storage 50 Sq. Ft.
    Climate-Controlled Elevator
    $106/mo
    5x15 Self Storage 75 Sq. Ft.
    Climate-Controlled Elevator
    $144/mo
    5x10 Self Storage 50 Sq. Ft.
    Climate-Controlled
    $122/mo
    5x10 Self Storage 50 Sq. Ft.
    Climate-Controlled Elevator
    $106/mo
    5x7 Self Storage 35 Sq. Ft.
    Climate-Controlled Elevator
    $80/mo
    5x5 Self Storage 25 Sq. Ft.
    Climate-Controlled
    $72/mo
    5x5 Self Storage 25 Sq. Ft.
    Climate-Controlled Elevator
    $61/mo
    15x10 Self Storage 150 Sq. Ft.
    Climate-Controlled Elevator
    $212/mo
    12x10 Self Storage 120 Sq. Ft.
    Climate-Controlled Elevator
    $177/mo
    10x18 Self Storage 180 Sq. Ft.
    Climate-Controlled Elevator
    $218/mo
    10x17 Self Storage 170 Sq. Ft.
    Climate-Controlled
    $335/mo
    10x16 Self Storage 160 Sq. Ft.
    Climate-Controlled Elevator
    $213/mo
    10x15 Self Storage 150 Sq. Ft.
    Climate-Controlled
    $301/mo
    10x15 Self Storage 150 Sq. Ft.
    Climate-Controlled Elevator
    $212/mo
    10x12 Self Storage 120 Sq. Ft.
    Climate-Controlled
    $254/mo
    10x12 Self Storage 120 Sq. Ft.
    Climate-Controlled Elevator
    $177/mo
    10x10 Self Storage 100 Sq. Ft.
    Climate-Controlled
    $230/mo
    10x10 Self Storage 100 Sq. Ft.
    Climate-Controlled Elevator
    $154/mo
    20x20 Self Storage 400 Sq. Ft.
    Climate-Controlled Elevator
    $334/mo
    20x15 Self Storage 300 Sq. Ft.
    Climate-Controlled Elevator
    $309/mo
    20x10 Self Storage 200 Sq. Ft.
    Climate-Controlled
    $493/mo
    20x10 Self Storage 200 Sq. Ft.
    Climate-Controlled Elevator
    $218/mo
    15x15 Self Storage 225 Sq. Ft.
    Climate-Controlled
    $529/mo
    15x14 Self Storage 210 Sq. Ft.
    Climate-Controlled
    $506/mo
    15x14 Self Storage 210 Sq. Ft.
    Climate-Controlled Elevator
    $228/mo
    10x26 Self Storage 260 Sq. Ft.
    Climate-Controlled Elevator
    $273/mo
    10x25 Self Storage 250 Sq. Ft.
    Climate-Controlled
    $574/mo
    10x21 Self Storage 210 Sq. Ft.
    Climate-Controlled
    $506/mo
    10x21 Self Storage 210 Sq. Ft.
    Climate-Controlled Elevator
    $228/mo
    10x20 Self Storage 200 Sq. Ft.
    Climate-Controlled
    $493/mo
    10x20 Self Storage 200 Sq. Ft.
    Climate-Controlled Elevator
    $218/mo
    No units are currently available.

    Amenities & features

    • Climate-Controlled
    • Indoor
    • 24 hour access
    • Retail Available
    • Onsite Manager
    • Contactless Renting
    • Security Camera
    • Parking
    • Credit Cards Accepted
    • Elevators
    • Multi-Level Storage
    • Online Payment

    Customer reviews

    4.8/5
    Average rating
    582
    Number of reviews

    Read some helpful reviews of Extra Space Storage, shared by real renters with genuine experiences and honest opinions.

    I recently rented a storage unit with Extra Space Storage, and the entire process was smooth and stress-free. The storage manager, Chris, went above and beyond to make sure everything was taken care of. He was professional, friendly, and extremely helpful from start to finish. ... Read more
    farog i. - 31 August 2025
    Best storage place in Chattanooga and Mike is a amazing manager definitely needs a award for best manager for his out going attitude and making you feel welcome highly recommend this place to anyone looking for a storage unit and love there app with keyless entry makes it easier to access the building ... Read more
    Ken - 29 August 2025
    Margaret L. - 26 August 2025
    Scott M. - 12 June 2025
    Tim M. - 4 June 2025
    Great staff and love the location Adam was very helpful today when I had a question. Seem to have a problem with people living in the halls and possibly units. They have left me alone so it is usually ok. But, tonight I had a strange encounter with a man blocking the door, he had his cart piled full of stuff and was spilling what appeared to be multiple powders out. It was about 8:15 tonight 2/21 so I hope cameras are checked, this gentleman was rude and aggressive and appeared to be living there, I finally was able to get in and out quickly as I was unloading some work equipment. Walked back by and the guys older Nissan SUV was still parked in a no parking area over 30 minutes later. ... Read more
    Kevin C. - 22 February 2025
    Extra space is very clean and we feel confident that our stuff is safe. With that being said, we felt incredibly deceived after our rate increased by 80% after 4 months. We were initially locked in at $93 a month rate (including insurance) and then after 4 months, it went up to $168.50. We have a very small unit, so to say we were shocked would be an understatement. They only notify you about increases via mail so if the mail gets lost, you will only be notified when you review your account balance. After calling their team to understand why the price increased we were told it was based on the market and were given a slight discount. Just be cautious because they will advertise an affordable rate to get you in and then increase without making it more than clear when your rate will go up and by how much. When we asked if we could add another way to be notified in the future, they told us they could only notify via mail. Their staff is helpful and it sounds like most decisions are made through corporate. ... Read more
    Katie - 8 February 2025
    Rachel P. - 2 December 2024
    Absolutely wonderful! The staff could not be more helpful and welcoming. All of my questions were answered thoroughly and efficiently. The building and the units are clean, well maintained and well lit. They also have a large elevator, as well as carts which greatly help when transporting heavier items. I definitely recommend this company. ... Read more
    Kate W. - 18 October 2024
    Elena has been so helpful! We store supplies for our small business here, and it has been a great location and very convenient for our technicians. As our business has grown, so has our need for more space. Elena made the transfer easy and seamless. Highly recommend! ... Read more
    Eule G. - 25 January 2024

    About this facility

    Located at 1380 Broad Street in Chattanooga, TN, this Extra Space Storage facility offers a variety of unit sizes, including small, medium, and large, to meet diverse storage needs. With features like climate-controlled units, this facility is perfect for protecting temperature-sensitive items from Chattanooga's humid summers and cold winters. The convenience of elevators and indoor access ensures easy navigation, especially in its multi-level layout.

    This facility stands out with its modern offerings, such as 24-hour access, contactless renting, and online payment options, making the storage process seamless for busy residents. Enhanced security measures include security cameras throughout the property and an onsite manager, giving renters peace of mind. The facility also provides parking, making it easier to load and unload belongings.

    With retail supplies available onsite and convenient location near downtown Chattanooga, this Extra Space Storage facility is an ideal choice for individuals, families, or businesses looking for secure and accessible storage solutions.

    Price comparison

    See how this facility's unit prices compare to others in Chattanooga, broken down by size.

    Small $102/mo
    Location minimum Location maximum
    $14/mo $156/mo
    Medium $226/mo
    Location minimum Location maximum
    $36/mo $335/mo
    Large $378/mo
    Location minimum Location maximum
    $34/mo $1691/mo

    Location & walkability

    This storage facility is in a highly accessible area with excellent walkability and public transit options.

    85

    out of 100

    Walk Score

    Very Walkable

    Most errands can be accomplished on foot

    45

    out of 100

    Transit Score

    Some Transit

    A few nearby public transportation options

    92

    out of 100

    Bike Score

    Biker's Paradise

    Biking is practical for everyday travel

    Walk Score®: 85, Transit Score®: 45, Bike Score®: 92

    Neighborhood highlights

    Located near shopping, car wash stations, and other local conveniences, this storage facility helps you make the most of every visit.

    • Cross Fit

      Services 0.05 miles

    • La Altena

      Food & Drinks 0.06 miles

    • Pinnacle

      Services 0.06 miles

    • FEED Co. Table & Tavern

      Food & Drinks 0.08 miles

    • FirstBank

      Services 0.11 miles

    • Food City

      Grocery Stores 0.11 miles

    • The Southern Star

      Food & Drinks 0.11 miles

    • Clyde's On Main

      Food & Drinks 0.12 miles

    • The Urban Stack

      Food & Drinks 0.13 miles

    Frequently Asked Questions

    The right storage unit size depends on what you plan to store and how much space you need to move around your items.

    5x5 or 5x10 units are great for smaller loads, such as chairs, lamps, small furniture pieces, boxes, books, and documents.

    10x10 or 10x15 units work well for larger furniture, bicycles, appliances, and the contents of a small apartment.

    10x20 or 10x30 units can typically fit the contents of a three-bedroom home, including large furniture and multiple appliances.

    If you’re unsure which size is best, a unit size calculator can help estimate the right fit based on the items you’re planning to store – helping you avoid paying for more space than you need.

    Climate-controlled storage units maintain consistent temperature and humidity levels, helping protect items from damage caused by heat, cold, or excess moisture.

    You may want climate control if you’re storing items that can be sensitive to temperature changes, such as furniture, clothing, appliances, paperwork, photographs, artwork, electronics, or wood and leather goods. These units are especially useful for long-term storage or in areas with hot summers, cold winters, or high humidity.

    If you’re storing durable items like tools or outdoor gear, a standard unit may be sufficient. When in doubt, climate control offers added protection and peace of mind.

    The facility at 1380 Broad Street offers 24/7 access, allowing you to visit your unit at your convenience.

    To open your storage unit door, start by unlocking it, whether it uses a traditional padlock or a Bluetooth-enabled smart lock. Once unlocked, grab the bottom handle and lift or pull up the roll-up door until it’s fully open.

    If you’re using the unit for the first time, make sure the lock is properly removed before opening the door to avoid damage.

    Security helps protect your belongings while they’re in storage and gives you peace of mind between visits. Many self storage facilities use a combination of features such as video surveillance, gated access, on-site management, and well-lit premises to help deter unauthorized access.

    At Extra Space Storage - 1380 Broad Street, available security amenities may include Security Camera, Onsite Manager, designed to help keep your items protected.

    Yes, most standard vehicles can be stored in self storage units. A 10x20 unit typically provides enough space for a car, while outdoor or designated parking areas may be available for larger vehicles.

    For safety reasons, most self storage facilities restrict certain items. These commonly include:

    • Hazardous, flammable, or toxic materials
    • Perishable food
    • Live plants or animals
    • Cash, firearms, or irreplaceable valuables

    Always check with the facility at 1380 Broad Street for specific restrictions and recommendations.

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