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Go Store It - 8810 Dallas Hallow Road, Hixson, TN 37343

4.1/5 - 177 Reviews
Location:
8810 Dallas Hallow Road, Hixson, TN 37343

Go Store It - 8810 Dallas Hallow Road, Hixson, TN 37343

  • Climate-Controlled

    Protect belongings from temperature changes and humidity

  • Indoor

    Units are located indoors for added protection and convenience

  • Drive-Up Access

    Drive directly up to your unit for easy loading and unloading

    Not sure which size you need? Check our size guide to find the perfect fit.
    5x10 Self Storage 50 Sq. Ft.
    Climate-Controlled First Floor Access
    $55/mo
    5x10 Self Storage 50 Sq. Ft.
    Drive-up Access First Floor Access
    $31/mo
    5x5 Self Storage 25 Sq. Ft.
    Climate-Controlled First Floor Access
    $33/mo
    4x10 Self Storage 40 Sq. Ft.
    Climate-Controlled First Floor Access
    $45/mo
    10x15 Self Storage 150 Sq. Ft.
    Drive-up Access First Floor Access
    $84/mo
    10x10 Self Storage 100 Sq. Ft.
    Drive-up Access First Floor Access
    $50/mo
    20x15 Self Storage 300 Sq. Ft.
    Drive-up Access First Floor Access
    $171/mo
    20x10 Self Storage 200 Sq. Ft.
    Climate-Controlled First Floor Access
    $217/mo
    20x10 Self Storage 200 Sq. Ft.
    Drive-up Access First Floor Access
    $133/mo
    15x15 Self Storage 225 Sq. Ft.
    Climate-Controlled First Floor Access
    $238/mo
    10x31 Self Storage 310 Sq. Ft.
    Climate-Controlled Power
    $308/mo
    10x25 Self Storage 250 Sq. Ft.
    Climate-Controlled Power
    $298/mo
    10x20 Self Storage 200 Sq. Ft.
    Climate-Controlled First Floor Access
    $222/mo
    10x20 Self Storage 200 Sq. Ft.
    Drive-up Access First Floor Access
    $148/mo

    Amenities & features

    • Climate-Controlled
    • Indoor
    • Drive-Up Access
    • Retail Available
    • Onsite Manager
    • Contactless Renting
    • Security Camera
    • Gate
    • First Floor Access
    • Multi-Level Storage
    • Online Payment
    • RV Storage

    Customer reviews

    4.1/5
    Average rating
    177
    Number of reviews

    Read some helpful reviews of Go Store It, 8810 Dallas Hallow Road, Hixson, TN 37343, shared by real renters with genuine experiences and honest opinions.

    Pavan was excellent in understanding my situation I am in and been in for the past 7 days. The circumstance of my issue was not caused by me, it was my bank and the changes they made on my account with the internal changes like routing number for the direct deposit, that messed me & my Social Security direct deposit up that created all this for me to have to go thru with my debtors now. Pavano is a very good customer service representative for you and very knowledgeable in his position and very polite. Myself as a customer you could not have chosen a better employee in my opinion. I give him an A+ as a reprentative of your company. Thank you for your understanding Donna Kile ... Read more
    Donna K. - 10 September 2026
    Overall a great experience! Friendly and easily accommodating when I switched units after just a week. Only thing I world change would be easier access to interior units in the climate controlled building and better carts to use. There’s no drive up to most units and the one I’m in has a safety pole half blocking the hallway to my unit. Could barely squeeze the cart through. Plus the carts handle was broken so it was already half impossible to use. But overall it’s been a great experience! ... Read more
    Caleb K. - 1 September 2026
    Don’t just pass this place up, RUN as far away from it as possible. I have used this storage unit for 14 years and it has been purchased and transferred ownership several times. None have been more cash grab nickel and dime greedy than Go Store it. No thank you. I moved out today, and judging by what I saw, dozens of other people are doing the same. Hopefully your company enjoys the consequences of treating loyal customers like they’re nothing more than a cash grab. Charging $35 to “process” documents that were sent digitally is ridiculous. Even better, you sent them after the deadline you expected them to be signed—after business hours, no less—and then acted like that was somehow my problem when my unit was already paid in full for the month like it has been for 14 years. Will you be refunding me for the remainder of July? Bahaha that's laughable. On top of that, you’ve replaced actual people with a kiosk and a fully digital model, making customer service practically nonexistent. For 14 years, I was on autopay and accessed my storage unit only a handful of times each year. I was the definition of a low-maintenance, reliable customer. Instead of appreciating that, your company bombarded me with daily emails and text messages demanding I sign a new lease for an existing unit—and then had the nerve to try and charge me additional fees for that privilege! Feel free to pass this along to your corporate executives. Maybe they’ll read it before they finish replacing the rest of the staff with AI or laying everyone off. Your customer service is awful, your policies are greedy, and your obsession with nickel-and-diming loyal customers has cost you at least one long-term customer. Based on how many people were moving out today, I’m clearly not the only one who’s had enough. I genuinely hope someone at corporate eventually realizes that driving away long-term, loyal customers over petty fees and terrible customer service isn’t a sustainable business strategy. Until then, I hope more people vote with their wallets the same way I did today and if you are a human reading this at Go Store It please polish your resume because judging by your companies current greed strategy your job is not going to be around long. ... Read more
    Andy H. - 11 July 2026
    Great service, low prices, and If somehow you find yourself in urgent need of a storage unit, you'll be taken care of that day. And never thought I'd find myself specifying this aspect of a storage unit facility, but the property manager is a great guy too. Found him very professional and respectful, and still down to earth. ... Read more
    Steven R. - 14 May 2026
    We needed a storage unit on short notice and found Go Store It online. We walked in 30 minutes before closing with low expectations, but were surprised to see a virtual assistant pop up on the screen immediately. The assistant walked us through the process and within 20 minutes, we had a unit ready! Pricing to open a small 5x5 unit was only $50 and will be $36 a month, which I feel is a good deal. Definitely recommend!!! ... Read more
    Ashley A. - 10 April 2026
    Hard to reach someone when you really need someone. This storage facility is very convenient for me. I just hope prices stay steady. My monthly fees increased significantly after the first 2 months. Otherwise I love being able to pull right up to my inside unit out of the weather. ... Read more
    Julie W. - 2 April 2026
    dosent even deserve the one star. with in my first and only year here my rent went up not once but twice. when we called to ask why it was for “maintenance upkeep” EVERY SINGLE time we would go get something from my building or put something in the gates would be open, not only the gates but the door into the not so climate controlled part. maintenance upkeep where? when we called to move out they told us “we didn’t want to do that” excuse me what who says that as a business standpoint? and when i moved out ALL of my clothes were damp in this “climate controlled environment” save your self time and money and do not waste your money with these people ... Read more
    ashley W. - 6 October 2025
    If I could give a ZERO rating, I would. Absolutely, horrible customer service. There have been three incidents concerning my storage unit. Several water events and damage. After the last event, customer service representative was useless. They offered no help to address the situation and took no responsibility for the damage. They told me to just clean it up and file the insurance claim. When I initially rented a 10x15 indoor unit from Total Storage, the conditions and customer service were good. I liked the ability to drive my vehicle into the building and the temperature and humidity control. They had someone on site to help with any incidents. Then it was sold to Go Store It. This is a big corporate company from out of state. Then everything started going downhill. The rates started going up every six months. Now I am paying over $200 a month. Since I was on auto pay, I did not pay much attention to the rate hikes. In addition, they have no on-site staff to communicate issues and provide oversite of the facility. Reaching a customer service representative by phone is nearly impossible. I had to go to the old office area and use their virtual computer manager. Finally, after waiting almost 10 minutes, someone came online to try to address the problems. Later, someone called from a call center that was overseas, I could barely understand what he was saying. This is completely unacceptable. As reported by other reviews, the roll-up door and back gate have remained broken for several months, both still have not been fixed. Also, a previous burst pipe damaged several units, including mine. The combination of the burst pipe and the ongoing high humidity and temperature led to mold growth on items within the units. Based on the lack of timely maintenance, compromised security due to open rollup gates, management's inability to rectify recurring issues, and poor communication, I absolutely cannot recommend Go Store It (Hixson). The latest event and the continuing maintenance issues were the last straw. I am cancelling my storage agreement and moving my stored items to another facility. ... Read more
    Douglas J. - 20 September 2025
    This is not climate controlled as it states. I was supposed August 11th. When I went to get location finish signing everything the garage doors were opened. I went by several times to check and all day for a couple of days they stayed open. I went in to speak to someone and was told a work order was put in and I would get a call back. That never happened continuously drove by and the doors are still open. Went back in and was told they are waiting on a tech. Fast forward to now September 5th and one door is still open it is very humid and hot inside the “climate co trolled” building. I have since been charged 2 months of insurance and a $35 charge I do not know what it is. Tried contacting them again and get a message they will return my call. Mind you I still have not moved anything because I need CLIMATE CONTROLLED facility. I had only put some empty boxes in hoping they would fix the issue and I could move but NO LUCK! I hope all you folks paying for climate control do not have items stored that will be damaged because it is most definitely NOT. ... Read more
    Darla B. - 5 September 2025
    This is a terrible storage facility. My price went up twice in a year. The door to the facility keeps getting damaged or broken thus it isn’t climate controlled. There is no one onsite to manage the site it is a virtual facility. So that means very little help, no one onsite for any immediate physical problems, and no one to maintain the site (bug, bugs, and bugs) Items in my unit suffered moisture damage. ... Read more
    John B. - 31 August 2025
    Classic BAIT & SWITCH. Deceptive business practices, lack of professionalism and poor management. Moved our stuff into a unit 2 mo ago and got a notice that rent is going up from $120 to $192. After 2 months! The $120 was NOT an introductory rate but was and is advertised as the regular rate. They also added insurance, even after we provided documents that showed we had proper coverage. On top of that, the gate and the climate controlled doors have been broken and open since we moved in. They don't have staff on site and can only be contacted thru a call center. Our concerns have never been addressed and we never received a call back from management. We will be filing a formal complaint with the FTC and the BBB, and encourage everyone else to do the same. ... Read more
    Amanda J. - 8 August 2025
    Was great when we moved in with a great rate for about four months. Gate always seems to be open there - so much for secure. Propane tanks were stolen from my camper right after they raised my rates. Notified them that I was moved out and they billed me again then threatened a lien. Asked for manager to call me after calling at least two times - never got a call from manager - unacceptable. ... Read more
    md b. - 8 March 2025
    I would not even have give them one star I have been in this property for 15 years by monthly rate has continued to rise not only that I cleaned my unit out and when I did, the back of my unit was wet the girl tells me that I owe money of $13 Due to not being out on the first on the first of the month before that my unit had a red lock on it because my rent was due on the first which was a Saturday they’re not open this company that has this is the worst. The door to the climate control has been broke for months if you look up When you go in climate control it’s leaking everywhere if people are not They do not know that their units are wet very hard to deal with like I said I’ve been there 15 years for climate control and it is no more climate control than any place that you put in your backyard ... Read more
    Michelle C. - 5 March 2025
    So far so good. Just rented it. However I noticed the door is stuck open. I thought it would just be a daytime thing until I read these reviews. Please fix the door or my first month may be my last. As the things I do store need to be climate controlled and away from rodents. ... Read more
    Daryl M. - 13 February 2025
    The Hixson location is horrible! Started out great! They’ve gone up on the rent - I was paying 190$/mo… now my same unit is listed at 140$ online but time being charged $240/mo for climate controlled, but yet, for 3+ mos the garage door has been broken and doesn’t even close, so not only is our unit not climate controlled… it’s not secured like I’m paying for, the gate is open (and when it’s not, it often doesn’t work and one gate doesn’t even close fully) and the garage door stays wide open ALL the time! When will the garage door be fixed and how can I get the same rate as what’s being offered online!!?? When will my climate controlled unit be climate controlled!!?? I’ve tried calling multiple times, can’t speak to anyone. No one’s in the office or the ones I do speak to, don’t know what’s going on with the status of the garage door. Fix this! And offer everyone the same rates as what’s listed online! ... Read more
    Faith W. - 26 January 2025
    This place seemed perfect... So, then they went up on price... We didn't think to much about that (everything is going up). Now, the main door to the Climate controlled area is not working and hasn't been fixed. We have photographs and momentos in our Unit. Now we don't have climate control. This has been going on for at least a couple of months! I do not want my things ruined! FIX THE DOOR or we will find a other storage company! My next action WILL be the BBB.. ... Read more
    Wanda A. - 21 January 2025

    About this facility

    Located at 8810 Dallas Hallow Road in Hixson, TN, this Go Store It facility offers a range of storage solutions with small, medium, and large units to meet various needs. With features like power-enabled units and climate-controlled options, this facility provides ideal conditions for storing temperature-sensitive items, which is especially useful in Tennessee’s fluctuating weather.

    This facility is equipped with drive-up access for easy loading and unloading, as well as indoor and multi-level storage options to maximize convenience. Security is a priority here, with security cameras, an onsite manager, and gated access ensuring peace of mind. For vehicle owners, the facility also offers RV storage, making it a great choice for those needing extra space for large vehicles. First-floor access and contactless renting simplify the storage experience further.

    Customers can enjoy the convenience of online payment and onsite moving supplies available for purchase. This Go Store It facility is ideal for Hixson residents seeking secure, flexible, and accessible storage options tailored to their diverse needs.

    Price comparison

    See how this facility's unit prices compare to others in Lakesite, broken down by size.

    Small $41/mo
    Location minimum Location maximum
    $31/mo $55/mo
    Medium $67/mo
    Location minimum Location maximum
    $50/mo $84/mo
    Large $217/mo
    Location minimum Location maximum
    $133/mo $308/mo

    Location & walkability

    This storage facility is in an area with moderate walkability and some public transit options. A personal vehicle may be needed for certain trips.

    40

    out of 100

    Walk Score

    Car-Dependent

    Most errands require a car

    35

    out of 100

    Bike Score

    Somewhat Bikeable

    Minimal bike infrastructure

    Walk Score®: 40, Bike Score®: 35

    Neighborhood highlights

    Located near shopping, car wash stations, and other local conveniences, this storage facility helps you make the most of every visit.

    • CVS Pharmacy

      Shopping 0.41 miles

    • McDonald's

      Food & Drinks 0.42 miles

    • Regions Bank

      Services 0.47 miles

    • Circle K

      Services 0.47 miles

    • Bassett Family Dentistry

      Services 0.53 miles

    • Food City

      Grocery Stores 0.54 miles

    • Taco Bell

      Food & Drinks 0.56 miles

    • Arby's

      Food & Drinks 0.61 miles

    • Dallas Bay Volunteer Fire Department Station 2

      Services 0.66 miles

    Frequently Asked Questions

    The right storage unit size depends on what you plan to store and how much space you need to move around your items.

    5x5 or 5x10 units are great for smaller loads, such as chairs, lamps, small furniture pieces, boxes, books, and documents.

    10x10 or 10x15 units work well for larger furniture, bicycles, appliances, and the contents of a small apartment.

    10x20 or 10x30 units can typically fit the contents of a three-bedroom home, including large furniture and multiple appliances.

    If you’re unsure which size is best, a unit size calculator can help estimate the right fit based on the items you’re planning to store – helping you avoid paying for more space than you need.

    Climate-controlled storage units maintain consistent temperature and humidity levels, helping protect items from damage caused by heat, cold, or excess moisture.

    You may want climate control if you’re storing items that can be sensitive to temperature changes, such as furniture, clothing, appliances, paperwork, photographs, artwork, electronics, or wood and leather goods. These units are especially useful for long-term storage or in areas with hot summers, cold winters, or high humidity.

    If you’re storing durable items like tools or outdoor gear, a standard unit may be sufficient. When in doubt, climate control offers added protection and peace of mind.

    To open your storage unit door, start by unlocking it, whether it uses a traditional padlock or a Bluetooth-enabled smart lock. Once unlocked, grab the bottom handle and lift or pull up the roll-up door until it’s fully open.

    If you’re using the unit for the first time, make sure the lock is properly removed before opening the door to avoid damage.

    Security helps protect your belongings while they’re in storage and gives you peace of mind between visits. Many self storage facilities use a combination of features such as video surveillance, gated access, on-site management, and well-lit premises to help deter unauthorized access.

    At Go Store It - 8810 Dallas Hallow Road, available security amenities may include Security Camera, Gate, Onsite Manager, designed to help keep your items protected.

    Yes, most standard vehicles can be stored in self storage units. A 10x20 unit typically provides enough space for a car, while outdoor or designated parking areas may be available for larger vehicles.

    For safety reasons, most self storage facilities restrict certain items. These commonly include:

    • Hazardous, flammable, or toxic materials
    • Perishable food
    • Live plants or animals
    • Cash, firearms, or irreplaceable valuables

    Always check with the facility at 8810 Dallas Hallow Road for specific restrictions and recommendations.

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