SmartStop Self Storage - 1641 Downtown West Blvd, Knoxville, TN 37919

4.8/5 - 202 Reviews
Location:
1641 Downtown West Blvd, Knoxville, TN 37919
  • Mon-Fri: 9:30 a.m. - 6 p.m.
  • Sun: 10 a.m. - 2 p.m.

SmartStop Self Storage - 1641 Downtown West Blvd, Knoxville, TN 37919

  • Climate-Controlled

    Protect belongings from temperature changes and humidity

  • Indoor

    Units are located indoors for added protection and convenience

  • Drive-Up Access

    Drive directly up to your unit for easy loading and unloading

    Not sure which size you need? Check our size guide to find the perfect fit.
    9x18 Self Storage 162 Sq. Ft.
    Climate-Controlled First Floor Access
    $305/mo
    5x20 Vehicle 100 Sq. Ft.
    Car Storage Parking
    $86/mo
    No units are currently available.

    Amenities & features

    • Climate-Controlled
    • Indoor
    • Drive-Up Access
    • Retail Available
    • Onsite Manager
    • Contactless Renting
    • Security Camera
    • Gate
    • Parking
    • Credit Cards Accepted
    • First Floor Access
    • Online Payment
    • RV Storage

    Customer reviews

    4.8/5
    Average rating
    202
    Number of reviews

    Read some helpful reviews of SmartStop Self Storage, shared by real renters with genuine experiences and honest opinions.

    This franchise is awesome. The Extra Space at Downtown West Knoxville Tennessee location I currently use is 24 hr Access. Being I am used to working nights and only find myself awake during those hours being able to access my belongings at those hours is a blessing. They are forgiving and work with you if you forget to pay on time or like myself reached a rough time and due to a car accident I was out of work for some time so waiting for disability to kick in they worked with me and was patient,understanding,and had empathy. You can't find that in many places today. Thank you Brad and Extra Space Storage for everything. ... Read more
    Donavan J. - 8 February 2026
    My price more than doubled within the one year I was at this facility. They’re tried to almost triple it until I requested to speak the manager the three times they did rate increases while I was there (within one year). Would not recommend this company. ... Read more
    Robert E. - 15 January 2026
    Extra Space Storage is clean and well monitored and taken care of. Customer Service is great! Thank you to Brian for making the application process easy and smooth. I really appreciated how patient and informative with questions I had. It was nice dealing with a person who was personable and kind. ... Read more
    coleen l. - 20 December 2025
    Brennan C. - 25 August 2025
    The company raised the unit rent by mail over 60%. Needles to say I didn't receive the notice. Thankfully the local office was able to lower the rate. Yet, still too much money the unit. Buyer beware to rent here! Teaser rates than bait and switch. ... Read more
    Heather W. - 24 August 2025
    Joe was very nice. I got caught off guard with an out of nowhere increase in my rental from 104$ to 184$ and Joe helped me navigate the issue and made it not so hard on me. There is still an increase but not near 100$ more than what I was paying. Thank you! ... Read more
    Rae R. - 24 March 2025
    Leslie J. - 13 March 2025
    We been at this Extra Space storage facility for over a year now. While not the newest, it’s plenty sufficient for storage of items we need to keep, yet only use occasionally. The staff has always been very responsive and available the entire year of our stay and been very helpful - even though we’ve experienced really zero issues… beyond me forgetting the sign-in code. :-) ... Read more
    Tom J. - 10 March 2025
    Dan was super helpful in resolving an issue I was experiencing, and while doing that he also noticed a raise in my rates starting in 5 days, so I was thinking about not continuing renting that unit anymore and he was able to also resolve that by showing me a unit that was bigger that recently came up for availability ( which I needed) and done all this within the last 15 minutes he was required to be there because his shift was over. Wow! What a valuable employee that you'll have, most places of business you go to 15 minutes before they close, they send you packing, or get upset if they have to help you. So Extra space storage if you haven't acknowledged your employee Dan, you really should because as a business owner myself finding dedicated employees such as Dan are extremely hard to find. Dan thank you so much for taking the time to help me like you did, you went above and beyond, but also thank you for just being a good human being to me cause I was having a bad day, we'll bay year with nothing working out in my favor, but it did today with you. Thanks again. You gave me a little hope in humans today....lol. Respectfully, Carol ... Read more
    Carol H. - 8 March 2025
    This place will lure you in with a fair rate, then after a few months your rate will be increased by about 50% just because they can. Your exact unit will still be listed for the rate you originally had, but if you're a long term customer they'll punish you for it. This will happen multiple times and if you call and complain they'll lower the increase slightly, but you'll still be paying a higher rate no matter what. I was originally going to leave a one star review, but when I finally moved out, Dan C. Handled my move-out process and he was fantastic. He went the extra mile to make sure everything ended on the best possible terms. Thank you Dan, it was very much appreciated. ... Read more
    Jason - 10 February 2025

    About this facility

    Located at 1641 Downtown West Blvd in Knoxville, TN, this Extra Space Storage facility offers medium-sized units designed to meet various storage needs. The climate-controlled units are particularly beneficial in Knoxville's humid summers and fluctuating seasons, ensuring your belongings are protected from extreme temperature changes. With first-floor access and indoor units, moving items in and out is both convenient and hassle-free.

    This facility goes above and beyond with features like drive-up access, making loading and unloading bulky items simple, and parking options, including RV storage, for vehicle and recreational storage needs. Security is a priority here, with security cameras, a gated entrance, and an onsite manager to keep your stored items safe. For those seeking flexibility, contactless renting and online payment options are available, along with the convenience of purchasing moving supplies directly at the facility.

    This Extra Space Storage property is an excellent choice for individuals and families in Knoxville looking for secure, accessible, and well-maintained storage solutions.

    Price comparison

    See how this facility's unit prices compare to others in Knoxville, broken down by size.

    Medium $196/mo
    Location minimum Location maximum
    $44/mo $351/mo

    Location & walkability

    This storage facility is in an area with moderate walkability and some public transit options. A personal vehicle may be needed for certain trips.

    64

    out of 100

    Walk Score

    Somewhat Walkable

    Some errands can be accomplished on foot

    21

    out of 100

    Transit Score

    Minimal Transit

    It is possible to get on a bus

    45

    out of 100

    Bike Score

    Somewhat Bikeable

    Minimal bike infrastructure

    Walk Score®: 64, Transit Score®: 21, Bike Score®: 45

    Neighborhood highlights

    Located near shopping, car wash stations, and other local conveniences, this storage facility helps you make the most of every visit.

    • Ray Mears Blvd. at Dowtown West

      Transportation 0.1 miles

    • La Michoacana Knoxville

      Food & Drinks 0.1 miles

    • Ray Mears Blvd. past Downtown West

      Transportation 0.1 miles

    • University of Tennessee Agricultural Extension Service

      Services 0.1 miles

    • Lempira Mexican Restaurant & Latin Cuisine

      Food & Drinks 0.1 miles

    • Mr Cool's Complete Automotive Repair

      Services 0.2 miles

    • Kingston Pike EB @ Downtown West Blvd

      Transportation 0.2 miles

    • Kingston Pike WB past Downtown West Blvd.

      Transportation 0.2 miles

    • Hooters

      Food & Drinks 0.2 miles

    Frequently Asked Questions

    The right storage unit size depends on what you plan to store and how much space you need to move around your items.

    5x5 or 5x10 units are great for smaller loads, such as chairs, lamps, small furniture pieces, boxes, books, and documents.

    10x10 or 10x15 units work well for larger furniture, bicycles, appliances, and the contents of a small apartment.

    10x20 or 10x30 units can typically fit the contents of a three-bedroom home, including large furniture and multiple appliances.

    If you’re unsure which size is best, a unit size calculator can help estimate the right fit based on the items you’re planning to store – helping you avoid paying for more space than you need.

    Climate-controlled storage units maintain consistent temperature and humidity levels, helping protect items from damage caused by heat, cold, or excess moisture.

    You may want climate control if you’re storing items that can be sensitive to temperature changes, such as furniture, clothing, appliances, paperwork, photographs, artwork, electronics, or wood and leather goods. These units are especially useful for long-term storage or in areas with hot summers, cold winters, or high humidity.

    If you’re storing durable items like tools or outdoor gear, a standard unit may be sufficient. When in doubt, climate control offers added protection and peace of mind.

    The facility at 1641 Downtown West Blvd is accessible during regular access hours, typically Mon-Fri: 9:30 a.m. - 6 p.m., Sun: 10 a.m. - 2 p.m. Office hours and gate access times may differ, so it’s a good idea to check the facility’s posted schedule before your visit.

    To open your storage unit door, start by unlocking it, whether it uses a traditional padlock or a Bluetooth-enabled smart lock. Once unlocked, grab the bottom handle and lift or pull up the roll-up door until it’s fully open.

    If you’re using the unit for the first time, make sure the lock is properly removed before opening the door to avoid damage.

    Security helps protect your belongings while they’re in storage and gives you peace of mind between visits. Many self storage facilities use a combination of features such as video surveillance, gated access, on-site management, and well-lit premises to help deter unauthorized access.

    At SmartStop Self Storage - 1641 Downtown West Blvd, available security amenities may include Security Camera, Gate, Onsite Manager, designed to help keep your items protected.

    Yes, most standard vehicles can be stored in self storage units. A 10x20 unit typically provides enough space for a car, while outdoor or designated parking areas may be available for larger vehicles.

    For safety reasons, most self storage facilities restrict certain items. These commonly include:

    • Hazardous, flammable, or toxic materials
    • Perishable food
    • Live plants or animals
    • Cash, firearms, or irreplaceable valuables

    Always check with the facility at 1641 Downtown West Blvd for specific restrictions and recommendations.

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