Photo 1 of Volunteer Storage - 3219 East Lamar Alexander Pkwy, Maryville, TN
Photo 2 of Volunteer Storage - 3219 East Lamar Alexander Pkwy, Maryville, TN
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Volunteer Storage - 3219 East Lamar Alexander Pkwy, Maryville, TN 37804

4.4/5 - 24 Reviews
Location:
3219 East Lamar Alexander Pkwy, Maryville, TN 37804
Office hours:
24/7 ACCESS
  • Mon-Fri: 9 a.m. - 5 p.m.
24/7 ACCESS
Visit Property Website
(865) 448-7518

Volunteer Storage - 3219 East Lamar Alexander Pkwy, Maryville, TN 37804

  • Indoor

    Units are located indoors for added protection and convenience

  • 24 hour access

    Access your unit any time, day or night, when available

  • Drive-Up Access

    Drive directly up to your unit for easy loading and unloading

Unit size details are currently not available for this property. Please the property operator for details about available units.

Amenities & features

  • Indoor
  • 24 hour access
  • Drive-Up Access
  • Onsite Manager
  • Contactless Renting
  • Security Camera
  • Gate
  • Parking
  • Credit Cards Accepted
  • Enclosed
  • Online Payment
  • RV Storage

Customer reviews

4.4/5
Average rating
24
Number of reviews

Read some helpful reviews of Volunteer Storage, shared by real renters with genuine experiences and honest opinions.

Volunteer Storage at 3219 Lamar Alexander Parkway, Maryville, TN is not to be trusted. If you want to store junk in a unit, you’ll do just fine here. If you place items that are of value, both monetarily and sentimentally, and trust that they will be safe, with an onsite manager, do not rent from here. My husband rented a unit on 12/29/21 from Gary at Volunteer Storage. I’d never been there since it was “guy stuff” that he used for storage. Nine days after my husband died last year, I went to the unit, asked for help from Gary in how to open it (with pressing your foot on the base of the door) to enable the lock to slide to remove the padlock). I opened it up, and took pictures of what all he had put there. It was way too soon after his death and was so overwhelming. I pulled down the door, locked it back up and left. Fast forward one year. I finally decided it’s time to start clearing it out, and stop paying $140 a month. I wanted to see what I could fit into my SUV, and make an effort to gradually get it emptied. When I opened the door, I was stunned. What was neatly and methodically placed there by my husband, was in disarray, and the two high dollar items that were in there were gone. So, I go to Gary, the onsite manager’s office, tell him what happened and his first words were “who else has a key to it?” I told him no one. I put the key in my cup holder that day I was originally there, and it has been there ever since. Five more times he asked me the same question, “who else has a key to it?” Asked and answered. He pulled something up on his computer and said that the unit showed it was accessed the date I was there in 2023 and another time one month after I was there the first time. That log in time was 5:25 PM and departure time was 5:45 PM. Since it was after hours, they would have needed to know the gate access code to enter. (I was still working then and would never be there at that hour). As we were walking back to his office, he asked me if I had filed a police report. I was with him the entire time! So, he agrees to do it and calls from his office phone to report the ‘break in’. Two sheriff deputies arrived soon afterwards to make the report. While waiting in his office for the officers to arrive, he said nothing, wouldn’t look at me, sorry this happened, nada. When the officers arrived, he stayed in his office as I walked them to the unit. The lock was perfect, no damage whatsoever. The two very large high dollar items stolen was upsetting enough, since I had a buyer for the costly compressor, but the fact they messed with my husband’s things, made me even me more upset. I showed the pictures of that day that I took of the unit when I went last year. After a year, there was no video footage. I had absolutely no recourse whatsoever. Since 12/29/21, when my husband signed the agreement, and after 4 price increases, I was currently paying $140 a month, completely unknown to me, for a storage space that had been stolen from and left in complete disorder. The pressure washer was a gas-powered Troy Bilt and the brand of compressor was Speedaire. To have the “washed my hands” attitude about the missing items when we’ve/I’ve paid faithfully every month for what I believed to be a safe place, is appalling to say the least. That whoever “they“ are, disrespected and violated what my husband worked so hard on, took what they wanted and left the rest of the unit in disarray. There was no “I’m sorry this happened, let me see what I can find out" and he was no help whatsoever. The behavior of the manager as well as his reaction was very obvious. I can’t prove it and the frustration is maddening, not to mention the violation of my husband’s things. That hurts more than the thievery itself. This was a complete invasion of our privacy and to take only the high end items without remorse, regard or respect for taking what was ours and NOT yours, is shameful. Cindy March Mack ... Read more
Cindy M. - 24 August 2024
My family needed a secure, climate controlled unit to store extra furniture for my elderly mother as we moved her into her new home. Volunteer Storage was perfect, well-located, and provided easy access. Everything was clean and well-maintained. Management was gracious, patient and helpful in every way. Payment was reasonable, simple and efficient. Exceptional experience. Will highly recommend to others and will use their service again when needed. ... Read more
Carla H. - 28 September 2023
Best storage ive ever had! Gary (manager) is friendly and keeps the place looking good. Never had a problem here and dont plan to leave unless i move. Thanks Volunteer Storage and Gary for keeping my things without worry! ... Read more
Ryan L. - 16 May 2022
Love using Google Maps. The exception is when Google maps brings you through neighborhoods. Driving in unfamiliar areas I rely on Google maps. Yesterday while trying to find RV storage in our RV Google maps brought us down narrow winding roads through neighborhoods. I can't seem to find a way to avoid this in settings. ... Read more
Rocky G. - 12 December 2020
I have had stuff in a storage unit for years here. It originally was Mountain View Storage run by a delightful man named Jack. He lived on premises, was always there to talk to when you dropped off your payment, and had the security set up very well. Sadly there came the time for Jack to retire and in came Volunteer Storage. It should have been a clue when I gave them a check for 2 months rent and the next month I received a letter saying I had not paid my rent. I had to call them to inform them I had included two months rent and they found the error. Can you say incompetence? Well, I went out there a few weeks ago to check on my stuff. There was a lock I did not recognize on the unit. I called and left them a message that I was concerned and was it possible to set up an appointment to have the lock cut off the unit? Absolutely no response. And to add to the first reviewer-the office hours on the gate state 9-5 Monday, Tuesday, Thursday, and Friday. When I called the recording states 10-4. Hello? I work M-F 9-6. No Saturday hours at all and obviously you can't get a response from a phone call. Very poor customer service. Which brings me to today. I went out with a hacksaw to cut the lock off. And when I opened the door my fear was confirmed. Someone had stolen all of my stuff. Granted a lot of it was stuff I don't need but I had some collectibles and a nice set of dishes I was hoping to use. So who knows how long ago that happened. The lock that was not mine was rusted. How many hundreds of dollars had I wasted paying them to keep my stuff safe and it wasn't even in there? Sure, maybe I shouldn't have faith that this type of thing wouldn't happen. But I'm sure it would never have happened when Jack was there. I am part furious and half upset right now. It's not worth pursuing any compensation but I definitely recommend buying your own shed to put your stuff in. Even unlocked it is probably safer. ... Read more
Laura P. - 13 April 2014

About this facility

Located on East Lamar Alexander Parkway, this Volunteer Storage facility offers a range of unit sizes, including small, medium, and large, making it suitable for anything from household goods to larger items like furniture. With roll-up doors, accessing and organizing your belongings is simple and efficient.

This facility boasts convenient 24-hour access, giving you the flexibility to retrieve your items on your schedule. Customers will appreciate the combination of drive-up access and indoor storage options, which cater to varying storage needs. For those with vehicles, this facility also provides parking and RV storage, making it an excellent choice for outdoor enthusiasts or residents with extra vehicles. Security features like security cameras, a gated entrance, and an onsite manager ensure your belongings are well-protected.

With user-friendly tools like contactless renting and online payment, this facility simplifies the storage experience. Perfect for Maryville residents who value convenience, security, and flexibility.

Location & walkability

This storage facility is in an area with minimal walkability and limited public transit options. A personal vehicle is recommended for most trips.

8

out of 100

Walk Score

Car-Dependent

Almost all errands require a car

27

out of 100

Bike Score

Somewhat Bikeable

Minimal bike infrastructure

Walk Score®: 8, Bike Score®: 27

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Frequently Asked Questions

The right storage unit size depends on what you plan to store and how much space you need to move around your items.

5x5 or 5x10 units are great for smaller loads, such as chairs, lamps, small furniture pieces, boxes, books, and documents.

10x10 or 10x15 units work well for larger furniture, bicycles, appliances, and the contents of a small apartment.

10x20 or 10x30 units can typically fit the contents of a three-bedroom home, including large furniture and multiple appliances.

If you’re unsure which size is best, a unit size calculator can help estimate the right fit based on the items you’re planning to store – helping you avoid paying for more space than you need.

The facility at 3219 East Lamar Alexander Pkwy offers 24/7 access, allowing you to visit your unit at your convenience.

To open your storage unit door, start by unlocking it, whether it uses a traditional padlock or a Bluetooth-enabled smart lock. Once unlocked, grab the bottom handle and lift or pull up the roll-up door until it’s fully open.

If you’re using the unit for the first time, make sure the lock is properly removed before opening the door to avoid damage.

Security helps protect your belongings while they’re in storage and gives you peace of mind between visits. Many self storage facilities use a combination of features such as video surveillance, gated access, on-site management, and well-lit premises to help deter unauthorized access.

At Volunteer Storage - 3219 East Lamar Alexander Pkwy, available security amenities may include Security Camera, Gate, Onsite Manager, designed to help keep your items protected.

Yes, most standard vehicles can be stored in self storage units. A 10x20 unit typically provides enough space for a car, while outdoor or designated parking areas may be available for larger vehicles.

For safety reasons, most self storage facilities restrict certain items. These commonly include:

  • Hazardous, flammable, or toxic materials
  • Perishable food
  • Live plants or animals
  • Cash, firearms, or irreplaceable valuables

Always check with the facility at 3219 East Lamar Alexander Pkwy for specific restrictions and recommendations.

Storage units for rent – StorageCafe
Contact this property now:
(865) 448-7518