Public Storage - 9420 Spectrum Drive, Austin, TX 78717

4.7/5 - 425 Reviews
Location:
9420 Spectrum Drive, Austin, TX 78717
Office hours:
  • Mon-Fri: 9:30 a.m. - 6 p.m.
  • Sat-Sun: 9:30 a.m. - 5 p.m.

Public Storage - 9420 Spectrum Drive, Austin, TX 78717

  • Climate-Controlled

    Protect belongings from temperature changes and humidity

  • Indoor

    Units are located indoors for added protection and convenience

  • Drive-Up Access

    Drive directly up to your unit for easy loading and unloading

    Not sure which size you need? Check our size guide to find the perfect fit.
    10x5 Self Storage 50 Sq. Ft.
    Climate-Controlled First Floor Access
    $73/mo
    10x5 Self Storage 50 Sq. Ft.
    Climate-Controlled Elevator
    $56/mo
    5x5 Self Storage 25 Sq. Ft.
    Climate-Controlled First Floor Access
    $43/mo
    5x5 Self Storage 25 Sq. Ft.
    Climate-Controlled Elevator
    $36/mo
    10x15 Self Storage 150 Sq. Ft.
    Climate-Controlled Elevator
    $107/mo
    10x10 Self Storage 100 Sq. Ft.
    Climate-Controlled First Floor Access
    $133/mo
    10x10 Self Storage 100 Sq. Ft.
    Climate-Controlled Elevator
    $95/mo
    12x40 Vehicle 480 Sq. Ft.
    Parking RV Storage
    $226/mo
    12x30 Vehicle 360 Sq. Ft.
    Parking RV Storage
    $164/mo
    10x20 Self Storage 200 Sq. Ft.
    Climate-Controlled First Floor Access
    $282/mo
    10x20 Self Storage 200 Sq. Ft.
    Climate-Controlled Elevator
    $201/mo
    No units are currently available.

    Amenities & features

    • Climate-Controlled
    • Indoor
    • Drive-Up Access
    • Contactless Renting
    • Security Camera
    • Gate
    • Unstaffed Location
    • Kiosk Available
    • Parking
    • Credit Cards Accepted
    • Elevators
    • First Floor Access
    • Multi-Level Storage
    • Online Payment
    • RV Storage

    Customer reviews

    4.7/5
    Average rating
    425
    Number of reviews

    Read some helpful reviews of Public Storage, shared by real renters with genuine experiences and honest opinions.

    These people are crooks..Please do not trust the information shared by customer care executives. During my booking tenure, i had called customer support 3 times. Every time i asked if i iwll be charged on monthly basis or daily basis and everytime i was informed that i will be charged on daily basis. But as soon as completed my booking, i was charged for whole month and when talked to executive, they informed me that they have mentioned in their agreement that customer will be charged on monthly basis. They provide misinformation to customers and and do not do ethical business. Complete Liars.... ... Read more
    Manu A. - 1 September 2025
    Big shout out to Laurie @ Public Storeage on Spectrum Dr in Austin, Tx!?? Laurie provided quality customer service and she did so w/ a warm and friendly smile. She is absolutely an asset to her employer, Public Storeage M Norman ... Read more
    Mariella N. - 28 August 2025
    Charles D. - 3 April 2025
    Betsy B. - 21 February 2025
    This location only has two elevators and one of them is broken well over half the time I go. I’m not sure what my neighbors have in their units but I found tiny ants in mine. Additionally, this location no longer has a front office. No one ever picks up the phone when I call. Don’t try to use the website chat to contact anyone because no live agent gets connected. I’ve moved my stuff to a different storage facility and need to cancel my unit and guess what? I can’t get ahold of anyone on a weekday and this is during business hours. In general, horrible company to rent from. ... Read more
    Lilly L. - 11 September 2024
    One of the absolute worst experiences of all time. Firstly, no one is on site. You have to make an appointment via a kiosk that isn't functional half the time. After your 3rd or so appt that no one shows up for, you *might* get to meet with someone, but be prepared to wait. The elevator is broken about half the time, with pieces of it literally held on with packing tape. I finally canceled my unit after years of price increases with no warning, being unable to access my unit due to gates/elevators not working, and regularly finding junkies trying to pick locks on units since no one is there to stop them. Canceled 3 times, still got charged for the next month. Had to dispute with my bank since the kiosk *surprise* wasn't working. None of the cameras actually work, so when your property is stolen/damaged, it's just gone forever. And insurance won't pay without some kind of proof, like video footage. If you value your belongings in any way whatsoever, store them literally anywhere else ... Read more
    andy m. - 16 August 2024
    Had my storage unit broken into and about $5000 of stuff taken, so take what I’m saying as a cautionary tale and make your own opinion. Moved into a unit in June 2019, it was staffed clean and secure. I left the area in May 2023 and got back this week June 2024 and found my storage unit without my lock. Staff said it was found not secured in May 2024… my last gate access had been 2023. They had no explanation for why no one let me know it was broken into. They no longer staff the location, the main office has been replaced with a virtual kiosk. Most of the security cameras are missing. The door security panels are shut off and the sliding doors remain unlocked after business hours. Today the elevator was broken with doors open and alarm blaring and so my final move out took a bit longer. I noticed in the hallway the door to the mechanical room has an unsecured lock on it. Friday night I accidentally stayed past close. I couldn’t use my code to get out. I called emergency line and got left on hold told to call back after July 7…. It’s June 30. The moving help I hired to move out of my unit said the gate mechanism is very insecure and he walked up removed two Philips head screws and pressed a button labeled open… and we were out. Of course no one came and questioned us, because this facility is not secure. Staff called me today and left a voicemail to call back. I tried 4 times over 2 hours. They returned my call eventually and said I turned off auto pay and wanted to know if I was moving out. I said I was moving out yes because my unit had been broken into. The lady just said that’s unfortunate and said she’d schedule my move out. They really don’t care. Oh… and the elevator inspection was expired a month and a half ago. This place was nice in the past but now if you move in renter beware. ... Read more
    James B. - 30 June 2024
    AdilsonDigital - 11 August 2023

    About this facility

    Located at 9420 Spectrum Drive in Austin, Texas, this Public Storage facility offers a wide range of storage solutions, with small, medium, and large units to suit various needs. Ideal for residents of Austin’s growing neighborhoods, this facility is equipped with climate-controlled units, a great benefit for protecting your items from Central Texas’s heat and humidity. Whether you're storing sensitive electronics, wooden furniture, or important documents, these units ensure your items remain in excellent condition.

    This facility provides drive-up access for easy loading and unloading, as well as indoor storage for added convenience. With elevators and first-floor access, navigating the facility is hassle-free, especially when managing heavier items. The location also features parking and RV storage, perfect for those needing extra space for vehicles or recreational gear. Its security measures include security cameras and gated access, ensuring peace of mind.

    What sets this facility apart is its modern conveniences like contactless renting, online payment, and a kiosk available for quick transactions. As an unstaffed location, it’s designed for hassle-free, independent use, making it an excellent choice for busy Austinites seeking flexible storage options.

    Price comparison

    See how this facility's unit prices compare to others in Austin, broken down by size.

    Small $52/mo
    Location minimum Location maximum
    $10/mo $498/mo
    Medium $112/mo
    Location minimum Location maximum
    $44/mo $838/mo
    Large $218/mo
    Location minimum Location maximum
    $39/mo $2123/mo

    Location & walkability

    This storage facility is in an area with moderate walkability and some public transit options. A personal vehicle may be needed for certain trips.

    42

    out of 100

    Walk Score

    Car-Dependent

    Most errands require a car

    46

    out of 100

    Bike Score

    Somewhat Bikeable

    Minimal bike infrastructure

    Walk Score®: 42, Bike Score®: 46

    Neighborhood highlights

    Located near shopping, car wash stations, and other local conveniences, this storage facility helps you make the most of every visit.

    • Austin Fire Station 45

      Services 0.09 miles

    • Suprabhat

      Food & Drinks 0.32 miles

    • Cuppa Austin Coffee

      Food & Drinks 0.34 miles

    • Taco Bell

      Food & Drinks 0.36 miles

    • Mama Betty's Tex-Mex Cantina

      Food & Drinks 0.38 miles

    • CEFCO

      Services 0.39 miles

    • Trek

      Shopping 0.4 miles

    • 7-Eleven

      Services 0.4 miles

    • SEWELL JLRNA DEMO LINE

      Services 0.44 miles

    Frequently Asked Questions

    The right storage unit size depends on what you plan to store and how much space you need to move around your items.

    5x5 or 5x10 units are great for smaller loads, such as chairs, lamps, small furniture pieces, boxes, books, and documents.

    10x10 or 10x15 units work well for larger furniture, bicycles, appliances, and the contents of a small apartment.

    10x20 or 10x30 units can typically fit the contents of a three-bedroom home, including large furniture and multiple appliances.

    If you’re unsure which size is best, a unit size calculator can help estimate the right fit based on the items you’re planning to store – helping you avoid paying for more space than you need.

    Climate-controlled storage units maintain consistent temperature and humidity levels, helping protect items from damage caused by heat, cold, or excess moisture.

    You may want climate control if you’re storing items that can be sensitive to temperature changes, such as furniture, clothing, appliances, paperwork, photographs, artwork, electronics, or wood and leather goods. These units are especially useful for long-term storage or in areas with hot summers, cold winters, or high humidity.

    If you’re storing durable items like tools or outdoor gear, a standard unit may be sufficient. When in doubt, climate control offers added protection and peace of mind.

    The facility at 9420 Spectrum Drive is accessible during regular access hours, typically Mon-Fri: 9:30 a.m. - 6 p.m., Sat-Sun: 9:30 a.m. - 5 p.m. Office hours and gate access times may differ, so it’s a good idea to check the facility’s posted schedule before your visit.

    To open your storage unit door, start by unlocking it, whether it uses a traditional padlock or a Bluetooth-enabled smart lock. Once unlocked, grab the bottom handle and lift or pull up the roll-up door until it’s fully open.

    If you’re using the unit for the first time, make sure the lock is properly removed before opening the door to avoid damage.

    Security helps protect your belongings while they’re in storage and gives you peace of mind between visits. Many self storage facilities use a combination of features such as video surveillance, gated access, on-site management, and well-lit premises to help deter unauthorized access.

    At Public Storage - 9420 Spectrum Drive, available security amenities may include Security Camera, Gate, designed to help keep your items protected.

    Yes, most standard vehicles can be stored in self storage units. A 10x20 unit typically provides enough space for a car, while outdoor or designated parking areas may be available for larger vehicles.

    For safety reasons, most self storage facilities restrict certain items. These commonly include:

    • Hazardous, flammable, or toxic materials
    • Perishable food
    • Live plants or animals
    • Cash, firearms, or irreplaceable valuables

    Always check with the facility at 9420 Spectrum Drive for specific restrictions and recommendations.

    Storage units for rent – StorageCafe
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