Storage Star - 13444 Pond Springs Road, Austin, TX 78729

4.7/5 - 192 Reviews
Location:
13444 Pond Springs Road, Austin, TX 78729
Office hours:
24/7 ACCESS
  • Tue-Fri: 9:30 a.m. - 6 p.m.
  • Sat: 9 a.m. - 4 p.m.
24/7 ACCESS

Storage Star - 13444 Pond Springs Road, Austin, TX 78729

  • Climate-Controlled

    Protect belongings from temperature changes and humidity

  • 24 hour access

    Access your unit any time, day or night, when available

  • Drive-Up Access

    Drive directly up to your unit for easy loading and unloading

    Not sure which size you need? Check our size guide to find the perfect fit.
    5x15 Self Storage 75 Sq. Ft.
    $47/mo
    5x10 Self Storage 50 Sq. Ft.
    Climate-Controlled
    $40/mo
    5x10 Self Storage 50 Sq. Ft.
    $32/mo
    5x5 Self Storage 25 Sq. Ft.
    Climate-Controlled
    $33/mo
    5x5 Self Storage 25 Sq. Ft.
    $27/mo
    10x15 Self Storage 150 Sq. Ft.
    $157/mo
    10x10 Self Storage 100 Sq. Ft.
    $85/mo
    20x10 Self Storage 200 Sq. Ft.
    $205/mo
    10x30 Self Storage 300 Sq. Ft.
    $193 - $375/mo
    10x20 Self Storage 200 Sq. Ft.
    $198/mo
    No units are currently available.

    Amenities & features

    • Climate-Controlled
    • 24 hour access
    • Drive-Up Access
    • Retail Available
    • Onsite Manager
    • Security Camera
    • Gate
    • Credit Cards Accepted
    • Online Payment

    Customer reviews

    4.7/5
    Average rating
    192
    Number of reviews

    Read some helpful reviews of Storage Star, shared by real renters with genuine experiences and honest opinions.

    I chose this storage space after getting kicked out of apublic Storage because of the I-35 expansion. Elisha did everything she could to help me get settled! Great service and much better location than my previous. ... Read more
    Karen K. - 19 February 2026
    Elisha was incredibly helpful and efficient in assisting me. The manager, Elisha, has been absolutely wonderful. I was really struggling to find the right unit, and she was so communicative and accommodating throughout the process, making sure I got exactly what I needed. The team truly went above and beyond to ease my anxiety about the move-in and the safety of the facility. I highly recommend them! ... Read more
    Spice G. - 10 February 2026
    I’ve had items stored at this facility for about seven years and came in to clear out things I was sure to no longer need. The facility is always clean and well maintained when I visit and the climate control has been consistent for literally years. This trip turned into a bit of an adventure when my old lock was completely jammed. Even after trying WD-40, it wouldn't budge. That’s when Steven and Alicia stepped in and really went above and beyond. Steven sprung into action, immediately jumping on his golf cart to get to my unit to investigate. Once he determined that the lock was truly stuck, he fetched a tool bag and carefully grinded it off—sparks flying and all—and then replaced it with a new lock. He and Alicia then teamed up to make sure the door’s hasp worked smoothly afterward. Both of them explained everything that they were doing with kind, confident competence. Thanks to their help, I got everything done that I’d planned to do with only a slight delay. Huge shoutout to Steven and Alicia for their friendly, prompt assistance and storage unit skills! ... Read more
    Anthony Y. - 20 November 2025
    Alicia at Storage stars was very helpful and patient as she showed us the different storage options and pricing. There was a wide variety of unit sizes and price ranges. We felt like Alicia was committed to getting us the best unit for our needs. Great experience! ... Read more
    Trina R. - 15 October 2025
    Thank you so much Elisha for helping me and family find the right space that fits our needs. I will be sending my family and friends here to rent another unit from Elisha since she is knowable and she made the process easy. Thank you! ... Read more
    Jessica J. - 16 September 2025
    Over all it is a solid storage place. There was a couple hiccups with new management. I did get a refund, but they wouldn't put it on my card it went to the unit, but no point because it was my last month there so that is sketchy. I was also a tenant for a while. I had automatic payments the whole time and never had issues. I would still recommend this storage to anyone looking for clean storage units. ... Read more
    Juan t. - 11 August 2025
    I have been looking for a storage rental unit that was in the location area which I was interested in leasing until the house becomes available for move in. These storage units are close by to the living area I am looking into, reasonably affordable for the size I need, very clean, and friendly staff. I will be putting them at the top of my list and recommend them to others who are looking for the same quality of storage units. ... Read more
    Linda K. - 28 June 2025
    This facility is very clean, and the staff was more than accommodating and friendly. They were very helpful in finding me the right unit size for the things I wanted to store. I would recommend this storage location to friends and family, should they need them in the future. ... Read more
    Morgan M. - 21 June 2025
    Victoria was knowledgable and got me through the process quickly with all the info I needed . I think the other lady Amy I think was her name was was helpful on the phone also and the guy as well when I was searching for a unit. It's been a great priced and professional experience. ... Read more
    Eliot P. - 27 March 2025
    Benny L. - 16 February 2025
    Sheila L. - 31 January 2025
    Brandon was the person that helped us. We were in a bind, 4 of us. Fantastic human. Fantastic person. 10/10 would consider this place for storage in the future. But also deeply appreciated the help brandon provided ... Read more
    Monsiuer I. - 11 January 2025
    Using their location the past year has been great. I recently needed to upgrade to a larger unit and it only took about 10 minutes to do so. Brandon was very knowledgeable and helpful and knew exactly what to do. Highly recommend this storage facility! ... Read more
    Bobby B. - 23 October 2024

    About this facility

    Located at 13444 Pond Springs Road, this Storage Star facility offers convenient and flexible storage options in Austin, TX. With small, medium, and large units, you can find the right size to meet your storage needs, whether you’re decluttering, relocating, or need a place for seasonal items.

    This facility is equipped with climate-controlled units, ideal for protecting your belongings from Austin’s hot and humid weather, which can be harsh on sensitive items like electronics, documents, or furniture. The property also features drive-up access, making it easy to load and unload your items directly from your vehicle. For added peace of mind, this Storage Star facility is equipped with security cameras, a gated entry system, and an onsite manager to ensure a secure environment for your belongings.

    You’ll also enjoy 24-hour access for ultimate flexibility, as well as the convenience of online payments and credit card acceptance. For those needing moving supplies, a retail section is available onsite. This facility caters to individuals and businesses who value convenience, security, and protection for their stored items.

    Price comparison

    See how this facility's unit prices compare to others in Austin, broken down by size.

    Small $36/mo
    Location minimum Location maximum
    $10/mo $498/mo
    Medium $121/mo
    Location minimum Location maximum
    $44/mo $838/mo
    Large $199/mo
    Location minimum Location maximum
    $39/mo $2123/mo

    Location & walkability

    This storage facility is in a highly accessible area with excellent walkability and public transit options.

    72

    out of 100

    Walk Score

    Very Walkable

    Most errands can be accomplished on foot

    28

    out of 100

    Transit Score

    Some Transit

    A few nearby public transportation options

    60

    out of 100

    Bike Score

    Bikeable

    Some bike infrastructure

    Walk Score®: 72, Transit Score®: 28, Bike Score®: 60

    Neighborhood highlights

    Located near shopping, car wash stations, and other local conveniences, this storage facility helps you make the most of every visit.

    • Pond Springs Food Mart

      Grocery Stores 0.06 miles

    • Austin Emergency Center - Anderson Mill

      Services 0.14 miles

    • Gold's Gym

      Recreation & Entertainment 0.17 miles

    • PakMail

      Services 0.19 miles

    • Pacific Star Restaurant & Oyster Bar

      Food & Drinks 0.19 miles

    • David McDavid Pre-Owned Acura

      Shopping 0.2 miles

    • David McDavid Acura Of Austin

      Shopping 0.2 miles

    • Walgreens

      Services 0.22 miles

    • Jollyville Fire Department Williamson County E.S.D. No. 1

      Services 0.23 miles

    Frequently Asked Questions

    The right storage unit size depends on what you plan to store and how much space you need to move around your items.

    5x5 or 5x10 units are great for smaller loads, such as chairs, lamps, small furniture pieces, boxes, books, and documents.

    10x10 or 10x15 units work well for larger furniture, bicycles, appliances, and the contents of a small apartment.

    10x20 or 10x30 units can typically fit the contents of a three-bedroom home, including large furniture and multiple appliances.

    If you’re unsure which size is best, a unit size calculator can help estimate the right fit based on the items you’re planning to store – helping you avoid paying for more space than you need.

    Climate-controlled storage units maintain consistent temperature and humidity levels, helping protect items from damage caused by heat, cold, or excess moisture.

    You may want climate control if you’re storing items that can be sensitive to temperature changes, such as furniture, clothing, appliances, paperwork, photographs, artwork, electronics, or wood and leather goods. These units are especially useful for long-term storage or in areas with hot summers, cold winters, or high humidity.

    If you’re storing durable items like tools or outdoor gear, a standard unit may be sufficient. When in doubt, climate control offers added protection and peace of mind.

    The facility at 13444 Pond Springs Road offers 24/7 access, allowing you to visit your unit at your convenience.

    To open your storage unit door, start by unlocking it, whether it uses a traditional padlock or a Bluetooth-enabled smart lock. Once unlocked, grab the bottom handle and lift or pull up the roll-up door until it’s fully open.

    If you’re using the unit for the first time, make sure the lock is properly removed before opening the door to avoid damage.

    Security helps protect your belongings while they’re in storage and gives you peace of mind between visits. Many self storage facilities use a combination of features such as video surveillance, gated access, on-site management, and well-lit premises to help deter unauthorized access.

    At Storage Star - 13444 Pond Springs Road, available security amenities may include Security Camera, Gate, Onsite Manager, designed to help keep your items protected.

    Yes, most standard vehicles can be stored in self storage units. A 10x20 unit typically provides enough space for a car, while outdoor or designated parking areas may be available for larger vehicles.

    For safety reasons, most self storage facilities restrict certain items. These commonly include:

    • Hazardous, flammable, or toxic materials
    • Perishable food
    • Live plants or animals
    • Cash, firearms, or irreplaceable valuables

    Always check with the facility at 13444 Pond Springs Road for specific restrictions and recommendations.

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