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(972) 446-9696

Metroplex Self Storage - 1838 South Josey Lane, Carrollton, TX 75006

Self Storage 25 - 250 Sq. Ft.
3.7/5 - 45 Reviews
(972) 446-9696
Location:
1838 South Josey Lane, Carrollton, TX 75006
All units
Small
Medium
Large
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Units Availability
Small Storage Unit
5x15
Self Storage
75 Sq. Ft.
Climate-Controlled
First Floor Access
$53.4/mo
Small Storage Unit
5x10
Self Storage
50 Sq. Ft.
Climate-Controlled
First Floor Access
$37.2/mo
Small Storage Unit
5x5
Self Storage
25 Sq. Ft.
$27/mo
Small Storage Unit
5x5
Self Storage
25 Sq. Ft.
Climate-Controlled
First Floor Access
$21.6/mo
Medium Storage Unit
12x15
Self Storage
180 Sq. Ft.
$106.8/mo
Medium Storage Unit
10x18
Self Storage
180 Sq. Ft.
$106.8/mo
Medium Storage Unit
10x15
Self Storage
150 Sq. Ft.
Climate-Controlled
First Floor Access
$106.8/mo
Medium Storage Unit
10x10
Self Storage
100 Sq. Ft.
Climate-Controlled
First Floor Access
$71.4/mo
Medium Storage Unit
10x10
Self Storage
100 Sq. Ft.
$64.2/mo
Large Storage Unit
10x25
Self Storage
250 Sq. Ft.
$133.8/mo
Large Storage Unit
10x20
Self Storage
200 Sq. Ft.
Climate-Controlled
First Floor Access
$142.2/mo
Large Storage Unit
10x20
Self Storage
200 Sq. Ft.
$117.6/mo

Amenities

  • Climate-Controlled
  • Indoor
  • Drive-Up Access
  • Retail Available
  • Onsite Manager
  • Truck Rentals
  • Security Camera
  • Gate
  • Parking
  • Credit Cards Accepted
  • First Floor Access
  • Online Payment

What customers are saying

3.7/5 - 45 Reviews

Read some helpful reviews of Metroplex Self Storage at 1838 South Josey Lane, shared by real renters with genuine experiences and honest opinions.

Why you guys are in business? Nobody answer the phone ever or bother to return a call. Even I stopped there 3 to 4 times during business hours but nobody is ever there. I called to the emergency phone number and just give me an excuse that she might be cleaning the property....so since she cleans so much the property apparently, why not hire an actual Office attendant that can returned calls or be there during business hours. Do not even bother look their website because is no way to rent online at leat due to the lack of attendy at this location. Useless place that should update clients with real business hours. ... Read more
Sepiro - 15 September 2025
Whoever y’all have working the front desk needs to let her go immediately. Had a U-Haul prescheduled for pick up and the lady had the worst attitude. Even asked her why she had such an attitude and she said “I don’t know.” Kept saying that I have to pay for 2 days even though my reservation only said 24 hours. Also paid opted in for the insurance when I pre booked and she said that I did not get the insurance and that I would have to pay an additional $50 for it when online it’s only $15. So we left and just somewhere else. ... Read more
Chasity M. - 22 January 2024
Worst. Place. Ever! I beg you do not rent here. They are rude, unprofessional, and just downright disrespectful and they don’t make you think so at first. I am so relieved to leave this place. I was told that I did not have to pay rent, so I’m hoping they don’t come for me after this post but I had to warn. I will be calling corporate. I am beyond humiliated and angry but more so happy that I was able to manage getting out of their in one piece with what I could. She lives on property and she literally had little to zero compassion or the listening skills to manage the property. Please don’t go. Don’t do it to yourself. This is how I left the property. I hope this helps somebody, so they don’t experience what I had to go through. It was the longest 30 days. I hope you treat others better than you did me. Because I didn’t deserve any of that. Good riddance! God bless you! ... Read more
Britney J. - 6 January 2023
They went above and beyond to help my Mom. They have incredible customer service and their climate control is not set at 85 like most. It was nice and cold. So refreshing while moving in stuff from a hot trailer. Very clean facility. Very pleased. Management, thank you. I have had bad experiences with storage facilities in the past. Mostly with the customer service side. This was a real pleasure to have such great service. Again thank you!! ... Read more
Micah J. - 26 June 2019
We've been renting here for two years, but we're about to move our belongings to a more reputable company. My wife noticed roof damage to our unit several months ago and notified the onsite manager (Nita). She looked at the unit and assured us the roof had just been repaired and we had no leaks and nothing to worry about. A few weeks later we go back to the unit and find numerous items ruined because of a badly leaking roof! Furniture soaked, books moldy, misc items ruined. I called the mgr and told her what happened and her first response was, "our units are rented as-is and we're not responsible for any damage." I never asked her to pay for any damages.... I'm angry that WE TOLD YOU there was an issue before it leaked and you did nothing! She said she'd schedule a maintenance guy to come out and look at it and would call me back. 3 days later I still hadn't heard from her, so I called her back. She said they were now scheduling roofers to come out and look at the leak in our unit as well as several others and that she'd call me back when the work was scheduled. A week passes and still no word, so I called her back and she tells me the repair work has been done and "everything's fine now". Everything is not fine. We trusted you to provide a safe, DRY place for our possessions and you failed. We trusted you to communicate with us about the repairs and you failed. We trusted you to be a reputable, service provider who cares about your customers and you failed. Not even an apology. Not even an offer of a rental credit to make up for the inconvenience and lack of customer service. If you choose to store your belongings here, COVER EVERYTHING WITH PLASTIC for protection!! ... Read more
Steve K. - 26 October 2018
I had a storage unit at this site and a friend of mine did too. Then he got terminated after being there for three years. I let him keep about 5 things of his in my storage. I was never told or warned he could not be at my storage I just got terminated because I knew him. I was associated with him. This new manager,Nita, is very rude and unkind to people. She even tells you you can't go barefooted or eat a sandwich on the property according to her but I didn't see that in the lease agreement anywhere. She makes up her own rules I guess. ... Read more
Vicki G. - 23 October 2018

Overview

Located at 1838 South Josey Lane in Carrollton, Texas, this Metroplex Self Storage facility offers a range of unit sizes, including small, medium, and large, to suit various storage needs. Whether you’re downsizing, decluttering, or need extra space for your growing household, there’s a storage solution for you here.

This facility provides climate-controlled units, an essential feature for protecting your belongings from Texas' high heat and humidity. Accessibility is a priority with drive-up access, indoor units, and first-floor access, making loading and unloading simple and efficient. The property is secured with security cameras, and an onsite manager is available to assist with any questions or concerns. Parking is offered for vehicle storage needs, and the facility also features gated entry for added peace of mind.

For added convenience, this Metroplex Self Storage facility accepts credit cards, offers online payment, and provides moving supplies through their retail shop. Truck rentals are also available to make your move easier. This facility is ideal for residents and businesses in Carrollton seeking secure, flexible storage solutions with modern amenities.

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Frequently Asked Questions

There is a wide array of amenities available for the storage units that Metroplex Self Storage - 1838 South Josey Lane has to offer. These amenities include Climate-Controlled, Indoor, Drive-Up Access, Retail Available, Onsite Manager, Truck Rentals, Security Camera, Gate, Parking, Credit Cards Accepted, First Floor Access and Online Payment. Most of these amenities can prove to be very useful depending on what you need to store. For example, climate-controlled units can come in handy for keeping sensitive items, drive-up access can make your loading and unloading process easier, and extra security measures will ensure your items are kept safe at all times.

The storage units offered by Metroplex Self Storage - 1838 South Josey Lane can satisfy all of your storage needs. Different sizes here range from 25 to 250 square feet. You can go for smaller units if you don't have a lot of items to store, while choosing a larger space is recommended in case you need to store a lot of furniture, bigger items or even vehicles.

The unit size that you should choose obviously depends on how much stuff you need to store. On the one hand, you should think of smaller units (5'x5' or 5'x10') as closets – they can be used to store chairs, lamps, moving boxes and sports equipment, along with smaller pieces of furniture, books and documents.

On the other hand, the 10'x10' and 10'x15' spaces are good for storing larger items of furniture, bicycles and a larger number of possessions. If you need even more space, then 10'x20' and 10'x30' units can easily accommodate the contents of an entire 3- or 4-bedroom house.

Storage units offered by Metroplex Self Storage - 1838 South Josey Lane come at a variety of prices, starting from $22 per month for typically smaller units. However, larger spaces can set you back up to $142 a month.

We know that when it comes to self storage, there is nothing more important than quickness and accessibility. Drive-up access is an extremely convenient amenity, as you can park your vehicle right next to your unit, making it significantly easier to load and unload the items you will use storage for. However, drive-up storage units tend to be outdoors, so you might consider indoor storage spaces with climate control if you're looking to keep temperature-sensitive items in peak condition.

Yes, you might, depending on what you need to put in storage. Climate-controlled spaces keep temperatures and humidity levels consistent all the time, which means they are perfect for storing sensitive items. Seeing that a whole host of things can be damaged by varying temperatures and excessive moisture, many people choose to rent climate-controlled units for personal items such as documents, photographs, paintings, collectibles, electronics, wooden furniture, antiques and even vehicles. If you're looking to store such items that are valuable to you, consider renting a climate-controlled unit!