Metroplex Self Storage - 1838 South Josey Lane, Carrollton, TX 75006

3.7/5 - 45 Reviews
Location:
1838 South Josey Lane, Carrollton, TX 75006
Office hours:
  • Mon-Tue: 9 a.m. - 5 p.m.
  • Wed: 9 a.m. - 3 p.m.
  • Thu-Fri: 9 a.m. - 5 p.m.
  • Sat: 8 a.m. - 5 p.m.
(972) 446-9696

Metroplex Self Storage - 1838 South Josey Lane, Carrollton, TX 75006

  • Climate-Controlled

    Protect belongings from temperature changes and humidity

  • Indoor

    Units are located indoors for added protection and convenience

  • Drive-Up Access

    Drive directly up to your unit for easy loading and unloading

    Not sure which size you need? Check our size guide to find the perfect fit.
    10x5 Self Storage 50 Sq. Ft.
    Climate-Controlled First Floor Access
    $80/mo
    5x15 Self Storage 75 Sq. Ft.
    Climate-Controlled First Floor Access
    $98/mo
    5x10 Self Storage 50 Sq. Ft.
    Climate-Controlled First Floor Access
    $80/mo
    5x5 Self Storage 25 Sq. Ft.
    Climate-Controlled First Floor Access
    $41/mo
    5x5 Self Storage 25 Sq. Ft.
    $39/mo
    10x15 Self Storage 150 Sq. Ft.
    Climate-Controlled First Floor Access
    $160/mo
    10x15 Self Storage 150 Sq. Ft.
    $141/mo
    10x10 Self Storage 100 Sq. Ft.
    Climate-Controlled First Floor Access
    $107/mo
    10x10 Self Storage 100 Sq. Ft.
    $107/mo
    15x15 Self Storage 225 Sq. Ft.
    $200/mo
    No units are currently available.

    Amenities & features

    • Climate-Controlled
    • Indoor
    • Drive-Up Access
    • Retail Available
    • Onsite Manager
    • Truck Rentals
    • Security Camera
    • Gate
    • Parking
    • Credit Cards Accepted
    • First Floor Access
    • Online Payment

    Customer reviews

    3.7/5
    Average rating
    45
    Number of reviews

    Read some helpful reviews of Metroplex Self Storage, shared by real renters with genuine experiences and honest opinions.

    Why you guys are in business? Nobody answer the phone ever or bother to return a call. Even I stopped there 3 to 4 times during business hours but nobody is ever there. I called to the emergency phone number and just give me an excuse that she might be cleaning the property....so since she cleans so much the property apparently, why not hire an actual Office attendant that can returned calls or be there during business hours. Do not even bother look their website because is no way to rent online at leat due to the lack of attendy at this location. Useless place that should update clients with real business hours. ... Read more
    Sepiro - 15 September 2025
    Whoever y’all have working the front desk needs to let her go immediately. Had a U-Haul prescheduled for pick up and the lady had the worst attitude. Even asked her why she had such an attitude and she said “I don’t know.” Kept saying that I have to pay for 2 days even though my reservation only said 24 hours. Also paid opted in for the insurance when I pre booked and she said that I did not get the insurance and that I would have to pay an additional $50 for it when online it’s only $15. So we left and just somewhere else. ... Read more
    Chasity M. - 22 January 2024
    Worst. Place. Ever! I beg you do not rent here. They are rude, unprofessional, and just downright disrespectful and they don’t make you think so at first. I am so relieved to leave this place. I was told that I did not have to pay rent, so I’m hoping they don’t come for me after this post but I had to warn. I will be calling corporate. I am beyond humiliated and angry but more so happy that I was able to manage getting out of their in one piece with what I could. She lives on property and she literally had little to zero compassion or the listening skills to manage the property. Please don’t go. Don’t do it to yourself. This is how I left the property. I hope this helps somebody, so they don’t experience what I had to go through. It was the longest 30 days. I hope you treat others better than you did me. Because I didn’t deserve any of that. Good riddance! God bless you! ... Read more
    Britney J. - 6 January 2023
    They went above and beyond to help my Mom. They have incredible customer service and their climate control is not set at 85 like most. It was nice and cold. So refreshing while moving in stuff from a hot trailer. Very clean facility. Very pleased. Management, thank you. I have had bad experiences with storage facilities in the past. Mostly with the customer service side. This was a real pleasure to have such great service. Again thank you!! ... Read more
    Micah J. - 26 June 2019
    We've been renting here for two years, but we're about to move our belongings to a more reputable company. My wife noticed roof damage to our unit several months ago and notified the onsite manager (Nita). She looked at the unit and assured us the roof had just been repaired and we had no leaks and nothing to worry about. A few weeks later we go back to the unit and find numerous items ruined because of a badly leaking roof! Furniture soaked, books moldy, misc items ruined. I called the mgr and told her what happened and her first response was, "our units are rented as-is and we're not responsible for any damage." I never asked her to pay for any damages.... I'm angry that WE TOLD YOU there was an issue before it leaked and you did nothing! She said she'd schedule a maintenance guy to come out and look at it and would call me back. 3 days later I still hadn't heard from her, so I called her back. She said they were now scheduling roofers to come out and look at the leak in our unit as well as several others and that she'd call me back when the work was scheduled. A week passes and still no word, so I called her back and she tells me the repair work has been done and "everything's fine now". Everything is not fine. We trusted you to provide a safe, DRY place for our possessions and you failed. We trusted you to communicate with us about the repairs and you failed. We trusted you to be a reputable, service provider who cares about your customers and you failed. Not even an apology. Not even an offer of a rental credit to make up for the inconvenience and lack of customer service. If you choose to store your belongings here, COVER EVERYTHING WITH PLASTIC for protection!! ... Read more
    Steve K. - 26 October 2018
    I had a storage unit at this site and a friend of mine did too. Then he got terminated after being there for three years. I let him keep about 5 things of his in my storage. I was never told or warned he could not be at my storage I just got terminated because I knew him. I was associated with him. This new manager,Nita, is very rude and unkind to people. She even tells you you can't go barefooted or eat a sandwich on the property according to her but I didn't see that in the lease agreement anywhere. She makes up her own rules I guess. ... Read more
    Vicki G. - 23 October 2018

    About this facility

    Located at 1838 South Josey Lane in Carrollton, TX, this Metroplex Self Storage facility offers a range of storage unit sizes, including small, medium, and large options, making it ideal for both personal and business storage needs. Conveniently situated in Carrollton, a city known for its bustling residential and commercial areas, this facility is a great choice for those in need of extra space.

    The facility features climate-controlled units, a crucial benefit for protecting temperature-sensitive belongings from the Texas heat. Drive-up access and indoor options make loading and unloading items simple, whether you're storing a few boxes or larger furniture. The facility also includes first-floor access for added convenience, and its spacious parking options can accommodate vehicle or RV storage. Security is a priority, with security cameras, gated entry, and an onsite manager ensuring your items stay safe and accessible.

    For those planning a move, this Metroplex Self Storage facility offers truck rentals and a retail store stocked with moving supplies. With online payment and credit card acceptance, managing your account is easy. This facility is an excellent choice for Carrollton residents and businesses looking for secure, accessible storage with all the amenities they need.

    Price comparison

    See how this facility's unit prices compare to others in Carrollton, broken down by size.

    Small $68/mo
    Location minimum Location maximum
    $10/mo $165/mo
    Medium $129/mo
    Location minimum Location maximum
    $38/mo $459/mo
    Large $200/mo
    Location minimum Location maximum
    $80/mo $706/mo

    Location & walkability

    This storage facility is in an area with moderate walkability and some public transit options. A personal vehicle may be needed for certain trips.

    64

    out of 100

    Walk Score

    Somewhat Walkable

    Some errands can be accomplished on foot

    26

    out of 100

    Transit Score

    Some Transit

    A few nearby public transportation options

    57

    out of 100

    Bike Score

    Bikeable

    Some bike infrastructure

    Walk Score®: 64, Transit Score®: 26, Bike Score®: 57

    Neighborhood highlights

    Located near shopping, car wash stations, and other local conveniences, this storage facility helps you make the most of every visit.

    • Smile Dental Care

      Services 0.03 miles

    • Posco

      Shopping 0.07 miles

    • Mobil

      Services 0.08 miles

    • Sonic

      Food & Drinks 0.09 miles

    • Tejas Laundry

      Shopping 0.09 miles

    • Plaza Del Sol

      Food & Drinks 0.1 miles

    • Pizza Patrón Josey Lane

      Food & Drinks 0.11 miles

    • Car Wash 4 U

      Services 0.2 miles

    • CVS Pharmacy

      Shopping 0.31 miles

    Frequently Asked Questions

    The right storage unit size depends on what you plan to store and how much space you need to move around your items.

    5x5 or 5x10 units are great for smaller loads, such as chairs, lamps, small furniture pieces, boxes, books, and documents.

    10x10 or 10x15 units work well for larger furniture, bicycles, appliances, and the contents of a small apartment.

    10x20 or 10x30 units can typically fit the contents of a three-bedroom home, including large furniture and multiple appliances.

    If you’re unsure which size is best, a unit size calculator can help estimate the right fit based on the items you’re planning to store – helping you avoid paying for more space than you need.

    Climate-controlled storage units maintain consistent temperature and humidity levels, helping protect items from damage caused by heat, cold, or excess moisture.

    You may want climate control if you’re storing items that can be sensitive to temperature changes, such as furniture, clothing, appliances, paperwork, photographs, artwork, electronics, or wood and leather goods. These units are especially useful for long-term storage or in areas with hot summers, cold winters, or high humidity.

    If you’re storing durable items like tools or outdoor gear, a standard unit may be sufficient. When in doubt, climate control offers added protection and peace of mind.

    The facility at 1838 South Josey Lane is accessible during regular access hours, typically Mon-Tue: 9 a.m. - 5 p.m., Wed: 9 a.m. - 3 p.m., Thu-Fri: 9 a.m. - 5 p.m., Sat: 8 a.m. - 5 p.m. Office hours and gate access times may differ, so it’s a good idea to check the facility’s posted schedule before your visit.

    To open your storage unit door, start by unlocking it, whether it uses a traditional padlock or a Bluetooth-enabled smart lock. Once unlocked, grab the bottom handle and lift or pull up the roll-up door until it’s fully open.

    If you’re using the unit for the first time, make sure the lock is properly removed before opening the door to avoid damage.

    Security helps protect your belongings while they’re in storage and gives you peace of mind between visits. Many self storage facilities use a combination of features such as video surveillance, gated access, on-site management, and well-lit premises to help deter unauthorized access.

    At Metroplex Self Storage - 1838 South Josey Lane, available security amenities may include Security Camera, Gate, Onsite Manager, designed to help keep your items protected.

    Yes, most standard vehicles can be stored in self storage units. A 10x20 unit typically provides enough space for a car, while outdoor or designated parking areas may be available for larger vehicles.

    For safety reasons, most self storage facilities restrict certain items. These commonly include:

    • Hazardous, flammable, or toxic materials
    • Perishable food
    • Live plants or animals
    • Cash, firearms, or irreplaceable valuables

    Always check with the facility at 1838 South Josey Lane for specific restrictions and recommendations.

    Storage units for rent – StorageCafe
    Contact this property now:
    (972) 446-9696