Public Storage - 2409 Old Denton Road, Carrollton, TX 75006

4.8/5 - 478 Reviews
Location:
2409 Old Denton Road, Carrollton, TX 75006
Office hours:
  • Mon-Fri: 9:30 a.m. - 6 p.m.
  • Sat-Sun: 9:30 a.m. - 5 p.m.

Public Storage - 2409 Old Denton Road, Carrollton, TX 75006

  • Climate-Controlled

    Protect belongings from temperature changes and humidity

  • Indoor

    Units are located indoors for added protection and convenience

  • Drive-Up Access

    Drive directly up to your unit for easy loading and unloading

    Not sure which size you need? Check our size guide to find the perfect fit.
    10x7.5 Self Storage 75 Sq. Ft.
    Elevator Access Roll-Up
    $65/mo
    10x5 Self Storage 50 Sq. Ft.
    Roll-Up First Floor Access
    $41/mo
    10x5 Self Storage 50 Sq. Ft.
    Elevator Access Roll-Up
    $28/mo
    7.5x5 Self Storage 38 Sq. Ft.
    Roll-Up First Floor Access
    $32/mo
    7.5x5 Self Storage 38 Sq. Ft.
    Elevator Access Roll-Up
    $24 - $28/mo
    5x5 Self Storage 25 Sq. Ft.
    Climate-Controlled Elevator Roll-Up
    $31/mo
    5x5 Self Storage 25 Sq. Ft.
    Swing First Floor Access
    $30/mo
    5x5 Self Storage 25 Sq. Ft.
    Elevator Access Roll-Up
    $22/mo
    15x10 Self Storage 150 Sq. Ft.
    Elevator Access Roll-Up
    $84/mo
    12.5x10 Self Storage 125 Sq. Ft.
    Climate-Controlled Elevator Roll-Up
    $124/mo
    12.5x10 Self Storage 125 Sq. Ft.
    Elevator Access Roll-Up
    $81/mo
    10x15 Self Storage 150 Sq. Ft.
    Roll-Up First Floor Access
    $114/mo
    10x15 Self Storage 150 Sq. Ft.
    Elevator Access Roll-Up
    $109/mo
    10x12.5 Self Storage 125 Sq. Ft.
    Elevator Access Roll-Up
    $99/mo
    10x10 Self Storage 100 Sq. Ft.
    Climate-Controlled Elevator Roll-Up
    $112/mo
    10x10 Self Storage 100 Sq. Ft.
    Elevator Access Roll-Up
    $80/mo
    20x10 Self Storage 200 Sq. Ft.
    Climate-Controlled Elevator Roll-Up
    $198/mo
    12.5x25 Self Storage 313 Sq. Ft.
    Elevator Access Roll-Up
    $249/mo
    10x40 Self Storage 400 Sq. Ft.
    Drive-up Access First Floor Access
    $589/mo
    10x30 Self Storage 300 Sq. Ft.
    Elevator Access Roll-Up
    $282/mo
    10x25 Self Storage 250 Sq. Ft.
    Drive-up Access First Floor Access
    $294/mo
    10x25 RV 250 Sq. Ft.
    Boat Storage Drive-up Access Outdoor Access Parking RV Storage
    $274/mo
    10x25 Self Storage 250 Sq. Ft.
    Elevator Access Roll-Up
    $210/mo
    10x20 Self Storage 200 Sq. Ft.
    Elevator Access Roll-Up
    $141 - $142/mo
    No units are currently available.

    Amenities & features

    • Climate-Controlled
    • Indoor
    • Drive-Up Access
    • Retail Available
    • Onsite Manager
    • Contactless Renting
    • Security Camera
    • Gate
    • Parking
    • Credit Cards Accepted
    • Keyless Unit Access
    • Elevators
    • First Floor Access
    • Multi-Level Storage
    • Online Payment
    • RV Storage

    Customer reviews

    4.8/5
    Average rating
    478
    Number of reviews

    Read some helpful reviews of Public Storage, shared by real renters with genuine experiences and honest opinions.

    You will get locked in here. If you are outside of their hours you better pray someone is coming in to get you out. The management team is hardly ever here and they are hard to reach. Prices have went up significantly. ... Read more
    Malcolm D. - 9 June 2026
    Paul K. - 29 March 2026
    Terrible terrible terrible. Avoid at all costs. No one is ever there. They are more than happy to charge you for everything but when you try to call or move out or anything to avoid extra fees all of a sudden they go quiet and contour to charge you. I have made so many calls but no answer but they sure as hell will blow up my phone day after day of im one day late. I have them a move out day and before their new management all you would have to pay up until your move out date but now they charge you a full month no matter what. They are charging me for a lock that I did not ask for. And I have been paying for insurance yet my stuff got mold on it and they don't want to pay for it or help. Just stay away is what I recommend. Roxane before hand was A WHOLE LOT more understanding and helpful than this new management and Robert guy. ... Read more
    Ivonah V. - 19 March 2026
    Celeste S. - 15 March 2026
    Johnathan V. - 21 January 2026
    I am extremely disappointed with how this company handled my situation. When I went through a hardship, instead of compassion or understanding, I was met with rudeness and dismissiveness. I only asked for a short extension until September 30th to pay my balance in full and return the keys. I even explained that my late mother’s belongings—her clothing, funeral items, and childhood photos—were still in the unit. As her only child, these items are irreplaceable. Instead of working with me, I was told my unit was already going to auction. Carlos, in particular, was extremely combative and unprofessional in every interaction. Rather than listening, he spoke defensively and made the process unnecessarily stressful. Erika also informed me that there was nothing that could be done, despite my clear explanation. To make matters worse, there are many times when no staff are present in the office during business hours. I have timestamped photos to prove this. As someone who works in property management, I know this is unacceptable—someone should always be available to help customers. This entire experience left me feeling disrespected, unheard, and deeply distraught. Losing personal belongings under these circumstances, especially items tied to my late mother, has caused me significant emotional pain. I would strongly caution anyone considering using this facility. ... Read more
    Jasmine B. - 26 September 2025
    Fawad Q. - 5 September 2025
    I just wanted to say thank you to district manager Emma, who went above and beyond for me when I thought I was gonna lose it all and lose my storage not being able to make a payment because the state I’m in all Public Storage’s are cashless. She was so very patient with me as I figured out a way to put money on my card to make a payment. I am forever grateful to her for taking the time out of her busy schedule to stop and assist me and help me successfully make my payment if you see this Emma thank you so very much For everything. You are a true angel. God bless you. Please public storage give this life saver a raise , She is everything!!! ... Read more
    Devona H. - 26 August 2025
    Carlos has been amazing in my search of a storage unit. His customer service is top notch and made sure I leave happy with keys in my hand. His excellent attitude deserves him to be in a leadership role. Truly!! Very rare nowadays to find a young man this dedicated and passionate about what he does. ... Read more
    Sofia A. - 20 July 2025
    I just want to say how much I truly appreciate the help I received from the team here—especially Carlos. He did an absolutely amazing job, and his customer service was a 10 out of 10. I also want to give a huge thank you to Erika for being so supportive through such a frustrating time. You both went above and beyond, and it did not go unnoticed. I honestly hope the company recognizes just how valuable you are. If I sat down and explained everything I’ve been through and how you two stepped in and saved the day, it would be a whole story! Just know this praise is coming from a fellow property manager, and I mean every word. Kudos to you both—Carlos and Erika—and may God bless you. I truly hope you both become district managers one day because you definitely have what it takes. ... Read more
    Jasmine B. - 6 July 2025
    Jeff C. - 27 March 2025
    Lisa is amazing. I had a stuck lock and app remote function that didn't work. But in less than 30 minutes, she had assessed and solved it all. Then, she got me a 3 month discount. Lisa is the Queen of Customer Service! If I could, 6 Stars ... Read more
    Lone F. - 26 March 2025
    Received the royal treatment from TKeyah. She was professional, patient, kind and informative. The property is clean inside and out and feels very secure. Tkeyah and Lisa are the best!! Lisa also assisting, providing info to my many questions. Glad to rent at this location. ... Read more
    Yeshe T. - 22 March 2025
    Lisa is absolutely amazing! From the moment I walked in, she made all my worries disappear. I was feeling anxious about renting a storage unit at Public Storage, but Lisa took the time to patiently explain all my options, answering every question I had along the way. Her calm and friendly demeanor instantly put me at ease, and I walked away feeling confident and relieved. If you're ever in need of storage, I highly recommend reaching out to Lisa – she's a total pro! ... Read more
    Sandra W. - 9 February 2025
    Public Storage on Old Denton Rd in Carrollton is amazing! Roxie was beyond helpful. She was kind, understanding, efficient, and spent extra time on our reservation since I made a mistake when completing an online rental-She did so with grace and kindness and still ensured we received the price quoted online. 5 Stars all the way! I highly recommend Public Storage, and I hope you are lucky enough to get Roxie :) :) She made my day so much better today! ... Read more
    Melissa D. - 14 October 2024

    About this facility

    Located at 2409 Old Denton Road, this Public Storage facility in Carrollton offers a variety of storage unit sizes, including small, medium, and large units, making it a suitable option for a range of storage needs. The climate-controlled units are a major advantage, especially in Carrollton’s hot and humid Texas summers, providing ideal protection for sensitive items like electronics, wood furniture, and documents. Units are equipped with swing doors, roll-up doors, and elevator access for added convenience.

    This facility features plenty of practical amenities, such as drive-up access, indoor storage, and multi-level storage, giving renters flexibility when it comes to accessing their belongings. The presence of RV storage and general parking makes it a great choice for vehicle owners. Security is a priority here, with security cameras, gated access, and an onsite manager providing peace of mind. Contactless renting and online payment options streamline the rental process, making it hassle-free to secure a unit.

    For those moving or needing supplies, retail items like packing materials are available on-site. This facility’s combination of modern features, secure access, and convenient options makes it an excellent choice for residents and businesses in Carrollton looking for reliable self storage.

    Price comparison

    See how this facility's unit prices compare to others in Carrollton, broken down by size.

    Small $34/mo
    Location minimum Location maximum
    $10/mo $165/mo
    Medium $100/mo
    Location minimum Location maximum
    $38/mo $459/mo
    Large $280/mo
    Location minimum Location maximum
    $80/mo $706/mo

    Location & walkability

    This storage facility is in an area with moderate walkability and some public transit options. A personal vehicle may be needed for certain trips.

    52

    out of 100

    Walk Score

    Somewhat Walkable

    Some errands can be accomplished on foot

    33

    out of 100

    Transit Score

    Some Transit

    A few nearby public transportation options

    43

    out of 100

    Bike Score

    Somewhat Bikeable

    Minimal bike infrastructure

    Walk Score®: 52, Transit Score®: 33, Bike Score®: 43

    Neighborhood highlights

    Located near shopping, car wash stations, and other local conveniences, this storage facility helps you make the most of every visit.

    • Chick-fil-A

      Food & Drinks 0.07 miles

    • Rider Auto Care

      Services 0.11 miles

    • First IC Bank

      Services 0.14 miles

    • Livingstone Medical Clinic

      Services 0.14 miles

    • 99 Ranch Market

      Grocery Stores 0.16 miles

    • Wendy's

      Food & Drinks 0.16 miles

    • Chevron

      Grocery Stores 0.2 miles

    • Daiso Japan

      Shopping 0.2 miles

    • Chevron

      Services 0.21 miles

    Frequently Asked Questions

    The right storage unit size depends on what you plan to store and how much space you need to move around your items.

    5x5 or 5x10 units are great for smaller loads, such as chairs, lamps, small furniture pieces, boxes, books, and documents.

    10x10 or 10x15 units work well for larger furniture, bicycles, appliances, and the contents of a small apartment.

    10x20 or 10x30 units can typically fit the contents of a three-bedroom home, including large furniture and multiple appliances.

    If you’re unsure which size is best, a unit size calculator can help estimate the right fit based on the items you’re planning to store – helping you avoid paying for more space than you need.

    Climate-controlled storage units maintain consistent temperature and humidity levels, helping protect items from damage caused by heat, cold, or excess moisture.

    You may want climate control if you’re storing items that can be sensitive to temperature changes, such as furniture, clothing, appliances, paperwork, photographs, artwork, electronics, or wood and leather goods. These units are especially useful for long-term storage or in areas with hot summers, cold winters, or high humidity.

    If you’re storing durable items like tools or outdoor gear, a standard unit may be sufficient. When in doubt, climate control offers added protection and peace of mind.

    The facility at 2409 Old Denton Road is accessible during regular access hours, typically Mon-Fri: 9:30 a.m. - 6 p.m., Sat-Sun: 9:30 a.m. - 5 p.m. Office hours and gate access times may differ, so it’s a good idea to check the facility’s posted schedule before your visit.

    To open your storage unit door, start by unlocking it, whether it uses a traditional padlock or a Bluetooth-enabled smart lock. Once unlocked, grab the bottom handle and lift or pull up the roll-up door until it’s fully open.

    If you’re using the unit for the first time, make sure the lock is properly removed before opening the door to avoid damage.

    Security helps protect your belongings while they’re in storage and gives you peace of mind between visits. Many self storage facilities use a combination of features such as video surveillance, gated access, on-site management, and well-lit premises to help deter unauthorized access.

    At Public Storage - 2409 Old Denton Road, available security amenities may include Security Camera, Gate, Onsite Manager, designed to help keep your items protected.

    Yes, most standard vehicles can be stored in self storage units. A 10x20 unit typically provides enough space for a car, while outdoor or designated parking areas may be available for larger vehicles.

    For safety reasons, most self storage facilities restrict certain items. These commonly include:

    • Hazardous, flammable, or toxic materials
    • Perishable food
    • Live plants or animals
    • Cash, firearms, or irreplaceable valuables

    Always check with the facility at 2409 Old Denton Road for specific restrictions and recommendations.

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