CubeSmart Self Storage - 5618 South Cockrell Hill Road, Dallas, TX 75236

4.6/5 - 208 Reviews
Location:
5618 South Cockrell Hill Road, Dallas, TX 75236
Office hours:
  • Mon: 9:30 a.m. - 6 p.m.
  • Wed-Fri: 9:30 a.m. - 6 p.m.
  • Sat: 8:30 a.m. - 5 p.m.

CubeSmart Self Storage - 5618 South Cockrell Hill Road, Dallas, TX 75236

  • Indoor

    Units are located indoors for added protection and convenience

  • Drive-Up Access

    Drive directly up to your unit for easy loading and unloading

  • Retail Available

    Moving and packing supplies available for purchase on-site

    Not sure which size you need? Check our size guide to find the perfect fit.
    5x15 Self Storage 75 Sq. Ft.
    First Floor Access
    $80/mo
    5x10 Self Storage 50 Sq. Ft.
    First Floor Access
    $70 - $71/mo
    5x5 Self Storage 25 Sq. Ft.
    First Floor Access
    $61/mo
    10x10 Self Storage 100 Sq. Ft.
    First Floor Access
    $88 - $105/mo
    20x20 Self Storage 400 Sq. Ft.
    First Floor Access
    $309/mo
    12x20 Vehicle 240 Sq. Ft.
    Car Storage Parking
    $89/mo
    10x25 Self Storage 250 Sq. Ft.
    $268/mo
    10x20 Self Storage 200 Sq. Ft.
    $225/mo
    No units are currently available.

    Amenities & features

    • Indoor
    • Drive-Up Access
    • Retail Available
    • Onsite Manager
    • Contactless Renting
    • Security Camera
    • Gate
    • Parking
    • Credit Cards Accepted
    • First Floor Access
    • Online Payment
    • RV Storage

    Customer reviews

    4.6/5
    Average rating
    208
    Number of reviews

    Read some helpful reviews of CubeSmart Self Storage, shared by real renters with genuine experiences and honest opinions.

    This place started off great but then all of a sudden my monthly fee went up and I was charged twice in one month. When my bank disputed the one extra charge, the office called to let me know I had a missed payment even though my bank confirmed a payment was submitted and the storage app shows a payment was made for said missed month. Instead of my usual bill of $131 it’s now $439!! I’ve called the office multiple times and even emailed them. I’ve been waiting to hear back from a manager since May 23rd. It is now June 2nd. No call back and the office is always closed but sure enough I have tons of late fees and something called “greater than $20 or 20%” fee. Horrible horrible customer service!! ... Read more
    Erica F. - 2 June 2026
    Jason O. - 16 May 2026
    O my goodness, this place felt like home the moment I walked in.... Nancy greeted me at the door, she explained everything, she was SO NICE AND FRIENDLY!!!! I had applied and paid online, and a few minutes after she called and we arranged to meet within the hour, it was like running into an old friend she was such a kind person, she followed me to my outside unit showed me the unit which had a little welcome bag waiting, she made sure I knew how to use the lock, I have never used this storage company before but so far it's much better than my experience with Public storage a few years back ... Read more
    moch 4. - 7 April 2026
    Very from the person that took my payment, I was told that my rent was going to prorated and that the following month I was going to pay less, yet I’m told that I will have to pay my full months rent because they didn’t put notes on the account. The asked for the feedback line or a DDO or complaint line and she banged up on me. Will escalate for sure!!! I asked to view the cameras to find out and sure enough nothing ... Read more
    J M. - 1 October 2025
    ?????????? “Excellent service! Nehe was very helpful, professional, and made the whole process easy. She explained everything clearly and helped me choose the best option. Highly recommend working with her!” ... Read more
    zidan n. - 26 September 2025
    If I could leave ZERO stars I would!! They are T H I E V E S. We were having financial struggles & were a late on making a payment. Paid $600 just to see that our storage was EMPTY! They STOLE A 50 inch tv, a $500 slush machine that was for my business, car tools & parts. Everything valuable they took. We were left with only 2 rugs & a pair of shoes. They also took updated pictures AFTER THEY STOLE OUR ITEMS TO TRY TO COVER UP THE CRIME!!!! DO NOT TRUST THIS FACILITY WITH YOUR BELONGINGS ... Read more
    KeesGiftedHands - 15 September 2025
    Duane C. - 27 July 2025
    study o. - 17 July 2025
    Anita G. - 17 July 2025
    This young lady is great when I come on the property she always on the property doing something either cleaning or assisting another customer this properly looks amazing since she has been the new manager ... Read more
    Adrian L. - 17 July 2025
    I moved out in December the new manager is awful. I think her name is Tammy or something like that. So rude & smart she definitely need to work on her customer service skills. I was so pissed the day I moved out. Even the phone call I made she was rude as hell. To top it off I got a price increase after only renting a couple of months. ... Read more
    Tanisha D. - 30 December 2024
    When I first moved into my unit it smelled like something died in there and we were able to touch things in another unit next to us. (Wall is collapsing) Items had damage to it (mildew) and they had roaches real bad. Was only there for 2 months. ... Read more
    Keyundra S. - 12 August 2024
    Mr. James at the Cockrell Hill location in Dallas showed excellent customer service! He was very helpful! Mrs. jesse displayed amazing customer service as well! If everyone that deals with customers would show amazing customer service the way they do then the world would be a better place! Thank y’all for great service! ... Read more
    Spankie D. - 12 April 2024
    ?? ATTENTION ?? If you're searching for a top-notch, customer-friendly storage facility, AVOID this place at all costs! ???? James, their front office employee, clearly despises his job and has consistently shown rude behavior since day one! ?? Trust me, I regret staying there for as long as I did. I would gladly pay extra for respectful treatment elsewhere. Save your hard-earned money and valuable time by heading straight to Simply Self Storage instead! ?? Don't settle for subpar service - demand the respect you deserve! Spread the word and let others know about this disappointing experience. Let's make sure they hear us and make significant improvements! ... Read more
    Jenny M. - 14 July 2023
    The staff is great, always very friendly and helpful. The grounds were well maintained and clean, but the buildings felt very close and the alleys very narrow. If I was at my unit, the truck took up almost the entire alley; definitely could not fit another vehicle past, and walking past with a load would be tight as well. But my biggest issue was the constantly increasing rent. Eventually became too expensive to justify. ... Read more
    Geoff H. - 4 July 2022

    About this facility

    Located at 5618 South Cockrell Hill Road, this CubeSmart facility offers convenient and flexible storage solutions in southwest Dallas. With small units available, it’s ideal for residents or businesses needing extra space for seasonal items, small furniture, or equipment.

    This facility is equipped with drive-up access and indoor units, ensuring a variety of options to suit your storage needs. For vehicle storage, the facility provides parking and RV storage, making it a great choice for those with recreational vehicles or additional cars. Security is a priority at this location, with features like security cameras, a gated entrance, and an onsite manager to give you peace of mind. The facility also offers contactless renting, allowing you to reserve and rent units easily.

    Other conveniences include the ability to manage payments online and the option to purchase moving supplies on-site. This CubeSmart facility is an excellent choice for anyone in the Dallas area needing secure and accessible storage, whether for personal, residential, or small business purposes.

    Price comparison

    See how this facility's unit prices compare to others in Dallas, broken down by size.

    Small $70/mo
    Location minimum Location maximum
    $5/mo $430/mo
    Medium $88/mo
    Location minimum Location maximum
    $21/mo $710/mo
    Large $223/mo
    Location minimum Location maximum
    $37/mo $2128/mo

    Location & walkability

    This storage facility is in an area with moderate walkability and some public transit options. A personal vehicle may be needed for certain trips.

    23

    out of 100

    Walk Score

    Car-Dependent

    Almost all errands require a car

    37

    out of 100

    Transit Score

    Some Transit

    A few nearby public transportation options

    40

    out of 100

    Bike Score

    Somewhat Bikeable

    Minimal bike infrastructure

    Walk Score®: 23, Transit Score®: 37, Bike Score®: 40

    Frequently Asked Questions

    The right storage unit size depends on what you plan to store and how much space you need to move around your items.

    5x5 or 5x10 units are great for smaller loads, such as chairs, lamps, small furniture pieces, boxes, books, and documents.

    10x10 or 10x15 units work well for larger furniture, bicycles, appliances, and the contents of a small apartment.

    10x20 or 10x30 units can typically fit the contents of a three-bedroom home, including large furniture and multiple appliances.

    If you’re unsure which size is best, a unit size calculator can help estimate the right fit based on the items you’re planning to store – helping you avoid paying for more space than you need.

    The facility at 5618 South Cockrell Hill Road is accessible during regular access hours, typically Mon: 9:30 a.m. - 6 p.m., Wed-Fri: 9:30 a.m. - 6 p.m., Sat: 8:30 a.m. - 5 p.m. Office hours and gate access times may differ, so it’s a good idea to check the facility’s posted schedule before your visit.

    To open your storage unit door, start by unlocking it, whether it uses a traditional padlock or a Bluetooth-enabled smart lock. Once unlocked, grab the bottom handle and lift or pull up the roll-up door until it’s fully open.

    If you’re using the unit for the first time, make sure the lock is properly removed before opening the door to avoid damage.

    Security helps protect your belongings while they’re in storage and gives you peace of mind between visits. Many self storage facilities use a combination of features such as video surveillance, gated access, on-site management, and well-lit premises to help deter unauthorized access.

    At CubeSmart Self Storage - 5618 South Cockrell Hill Road, available security amenities may include Security Camera, Gate, Onsite Manager, designed to help keep your items protected.

    Yes, most standard vehicles can be stored in self storage units. A 10x20 unit typically provides enough space for a car, while outdoor or designated parking areas may be available for larger vehicles.

    For safety reasons, most self storage facilities restrict certain items. These commonly include:

    • Hazardous, flammable, or toxic materials
    • Perishable food
    • Live plants or animals
    • Cash, firearms, or irreplaceable valuables

    Always check with the facility at 5618 South Cockrell Hill Road for specific restrictions and recommendations.

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