Storage units in Addison, TX, and nearby areas

Stevie went above and beyond!! I greatly appreciated her and she was very efficient. Would highly recommend going to this location and working with her.

I recently moved to the area and was looking for a place to store my excess from downsizing, Extra Space Storage is the place for me! I would also like to thank Stephanie! She was knowledgeable, patient, and attentive I appreciate time she spent helping me with a semi stressful situation. I will definitely be bring my belongings to Extra Space Storage!

I had an excellent experience with Addison Airport Storage by Southern Star, and I cannot say enough good things about the manager Lantry. He truly went above and beyond to work with me and help me through my situation. From the very beginning, he was understanding, patient, professional, and genuinely willing to find solutions rather than simply saying no. It is rare to come across someone in customer service who takes the time to listen, understand your circumstances, and actually make an effort to help like Lantry. He treated me with respect and kindness, and I sincerely appreciate everything he did to work things out with me. Because of his outstanding customer service and the way he handled everything, I would absolutely recommend Addison Airport Storage by Southern Star to anyone looking for a storage facility. The manager deserves special recognition for going above and beyond for his customers. He made a difficult situation much easier, and I am truly grateful for his help. Thank you for having someone who genuinely cares about customers and is willing to go the extra mile. I highly recommend this facility and especially the manager Lantry. Exceptional customer service and a great experience!

Pm Noeler helpful very nice good customer service thank you

An amazing place to rent a storage unit at. Peaceful and easy access. Very affordable and the staff is consistent with being present and reliable when needed. Jackson is always a great help. Good location and company to rent with?

Security is extremely observant. I did not lock my storage door properly and they sent me a message regarding the issue immediately. I was very grateful

Tom was amazing. I needed an additional unit, and they took care of me.

Excellent experience at this location! Sara is professional, knowledgeable, and made the rental process quick and easy. The units are clean and the pricing is fair. Definitely the person to see if you need storage in the area

I have been with Self-Store seems like forever, but in the last few years my health has been a big problem. I'm having to get my heart shocked a few times a year and I've had trouble keeping up with things because of it. Luckily, the property manager, Taylor, is a saint. She values each and every customer and I see that with my own eyes every time I go down to the office to check on my account. She also knows everything about storage property management because she has been doing it and regular property management for decades. She not only can answer every question I've ever asked her, but she knows way more details then I even needed to know. I always feel confident that Taylor is taking care of my stuff and protecting it from things like the weather, pests, theft, and adverse action. I'm pretty sure she could even handle an asteroid strike or a zombie apocalypse and my stuff would still be in pretty good shape. Whenever I have to go to the hospital to get my heart shocked, when they're putting me to sleep, I always wonder if this time I'm not going to wake up, but I never have to wonder if my stuff is going to be okay either way. I always trust in Taylor and I know you can too.

Very clean and well kept ?? and I appreciate the communication that was needed.

Adam is amazing in customer service!

Renting space made easy! Took a couple of minutes to get set up and I received great service. My needs were met efficiently, promptly and with a level of professionalism that I appreciate. The two ladies who helped (over the phone and on-site) were exceptional. Thank you good people

It is always a pleasure to work with Valerie at the 2200 E. Belt Line Rd location. Valerie is friendly, helpful and a knowledgeable manager. The units are clean, well managed, and secure at this location. The staff makes you feel like you are dealing with a smaller company that cares about you. Valerie is always there to answer your questions, work with you on billing issues and has a great attitude We’ve been using Public Storage over 8 years prior to the buy out from All Storage. The transition was bumpy, but the staff did a good job helping us navigate through it. The app rarely works and has technical issues all the time. I tried contacting corporate about the issues and sent emails with no response. It is frustrating when corporate doesn’t respond to you repeatedly. It would also be nice if Public Storage would get their locations more carts and not raise their rates constantly. If it wasn’t for Valerie and the staff we would have left years ago.

Awesome place to have your storage at and it’s 24/7 availability

Great location and professional and friendly staff.

Stacey is awesome!

Great service and wonderful attention to detail.