Public Storage - 8939 East RL Thornton Fwy, Dallas, TX 75228

4.8/5 - 876 Reviews
Location:
8939 East RL Thornton Fwy, Dallas, TX 75228
Office hours:
  • Mon-Fri: 9:30 a.m. - 6 p.m.
  • Sat-Sun: 9:30 a.m. - 5 p.m.

Public Storage - 8939 East RL Thornton Fwy, Dallas, TX 75228

  • Climate-Controlled

    Protect belongings from temperature changes and humidity

  • Indoor

    Units are located indoors for added protection and convenience

  • Drive-Up Access

    Drive directly up to your unit for easy loading and unloading

    Not sure which size you need? Check our size guide to find the perfect fit.
    7.5x10 Self Storage 75 Sq. Ft.
    Climate-Controlled Elevator Roll-Up
    $129/mo
    5x10 Self Storage 50 Sq. Ft.
    Climate-Controlled Elevator Roll-Up
    $101/mo
    10x15 Self Storage 150 Sq. Ft.
    Climate-Controlled Elevator Roll-Up
    $165/mo
    10x15 Self Storage 150 Sq. Ft.
    Roll-Up Drive-up Access First Floor Access Outdoor Access
    $148/mo
    10x10 Self Storage 100 Sq. Ft.
    Roll-Up Drive-up Access First Floor Access Outdoor Access
    $122/mo
    10x30 Vehicle 300 Sq. Ft.
    Boat Storage Roll-Up Drive-up Access Outdoor Access Parking RV Storage
    $350/mo
    10x25 Vehicle 250 Sq. Ft.
    Boat Storage Roll-Up Drive-up Access Outdoor Access Parking RV Storage
    $304/mo
    10x20 Vehicle 200 Sq. Ft.
    Car Storage Roll-Up Drive-up Access Outdoor Access Parking
    $282/mo
    No units are currently available.

    Amenities & features

    • Climate-Controlled
    • Indoor
    • Drive-Up Access
    • Retail Available
    • Onsite Manager
    • Contactless Renting
    • Security Camera
    • Gate
    • Parking
    • Credit Cards Accepted
    • Elevators
    • First Floor Access
    • Multi-Level Storage
    • Online Payment
    • RV Storage

    Customer reviews

    4.8/5
    Average rating
    876
    Number of reviews

    Read some helpful reviews of Public Storage, shared by real renters with genuine experiences and honest opinions.

    jayson s. - 13 June 2026
    Alcia D. - 9 June 2026
    Karla G. - 3 June 2026
    Pam was absolutely wonderful to work with. She was professional, responsive, and made the entire process smooth and stress-free. You can tell she truly cares about her customers and takes pride in her work. Highly recommend! ... Read more
    Cody M. - 26 February 2026
    Susan W. - 10 February 2026
    VLB - 7 February 2026
    Wonderful experience with their facility. Great staff & super clean. Although my experience was temporary they were amazing and had genuine care human to human, which is so rare these days. I highly recommend them! ... Read more
    Danielle R. - 30 January 2026
    Liz was aa excellent with my storage units today. She provided great customer service with payments and others the my storage until. She is great staff member and asset to have as part Public Storage team member. ... Read more
    Gary W. - 6 October 2025
    Magickal T. - 30 September 2025
    Had the pleasure of meeting Ms. Liz. She was well organized & was able to answer all my questions that I had. Ms. Liz went beyond her duty’s to assist me. It would be awesome if we had more people on this world like Ms. Liz. ... Read more
    Saundra G. - 30 September 2025
    The property manager Liz is very helpful! I had alot of requests and not much money and she worked with me to get me in a unit I could afford and she was nice and very informative. She also went out of her way to help me out and I was very thankful for her great customer service. I will be using this storage facility for all my storage needs going into the future as well as advising anyone else who is looking. Thanks again! 5 stars! ... Read more
    Austin T. - 23 September 2025
    Ms Liz was very helpful and she was very quick and knowledgeable got me in out. I can’t say enough I was in my 18 wheeler she understood time was of essence and got me in and out if you want to treated like you’re family all the time this the place to be 8/2/2025 I was moved out by accident I spoke with ms Liz you know as very understanding about me being on time for work. She did everything then I went and park My classic car without a problem ... Read more
    Jermaine W. - 3 August 2025
    Ms Liz It's a very, very. Professional manager She keeps the property immaculate. She's attentive to her customers. In trying help to solve problems if there is any. I would definitely come back and use this property once again. By the way. She's always on the move checking the property's Surrounding ... Read more
    Charles C. - 29 July 2025
    Gabriel L. - 28 July 2025
    Liz provided an outstanding service. First time purchasing a storage unit- so read all the details. I had accidentally picked the wrong unit. Liz walked me through the process and was able to grant the holiday discount. Thank you so much for being kind & understanding. Returned calls promptly and was able to assist me in a timely manner. ... Read more
    K - 6 July 2025
    I rented a storage unit today from Ms Liz... I had a great experience... We went over all the details of what I was looking for and she had exactly the size unit I needed... She was very professional and thorough and everything went very smoothly... I chose this location because I heard great things about her.. She's a very pleasant person to work with and she helped me figure out what would work best for me. ... Read more
    Tywanna C. - 8 June 2025
    I would like to thank Ms Liz for her diligence in helping me obtain my storage unit today! Due to our lack of communication she took the time to get someone that could translate for us so I could lock in my storage today and that would be Jordan! Such a tremendous help and very kind person who made sure my transaction was completed fully! I am very satisfied with my visit to Public Storage today ... Read more
    alma c. - 17 May 2025
    Amos R. - 26 March 2025
    Liz, the manager at Public Storage at 8939 East RL Thornton Fwy, Dallas, TX 75228, provides outstanding customer service. I thoroughly understand excellent customer service as a former director of public relations for Neiman-Marcus during the days when it was still run by the Marcus family and it was at its best, especially regarding customer service. It is rare to find employees who still offer quality service like Liz does. Liz is very accommodating and patiently answers every question thoroughly, providing helpful information. If she does not have the information I need, she gives me the contact information and instructions for getting answers. She routinely goes beyond my expectations to ensure that I have my needs met and that I have a great customer experience. She is awesome at resolving problems quickly and alleviating my frustrations which are usually due to an oversight on my part of regarding my account or lack of experience navigating the app. I can’t say enough good things about Liz! ... Read more
    Mary C. - 27 February 2025
    Just wanted to take a minute to thank Liz & Public Storage for such a pleasant welcome/ experience in such an unpleasant time. Liz is the ABSOLUTE BEST!!! Made me feel like family. Even gave hugs to my whole family. If you are looking for good place to store your things this is it. She’s on top of her game. Thanks Liz you’re the Greatest!!! ... Read more
    BULLDAWG - 8 February 2025
    I give 5 stars only because of the STAR they have working there! I have been using this storage place for decades and have met many employees but Ms Lacey is hands down theeee BEST employee they have! She genuinely cares about the customers and VERY patient as I have seen 1st hand how she handles chaos and disgruntled customers. Her communication and follow up is amazing. Always a Professional NO matter what! This one needs a raise! THANK YOU Ms Lacey for all you do to make sure our belongings are safe we understand policies and we are aware of updates on our accounts! Kimberly Johnson Muhammad ... Read more
    Kimberly J. - 24 January 2025
    I recently had the pleasure of working with Liz at Public Storage, and I can't say enough about her exceptional customer service! From the moment I walked in, she greeted me with a warm smile and made the entire process stress-free. She was incredibly knowledgeable, answering all my questions and providing helpful suggestions to meet my storage needs. Liz went above and beyond to ensure I felt confident about my choice, and her professionalism was top-notch. If you're looking for a storage facility with a dedicated and friendly staff, I highly recommend visiting Liz at Public Storage! ... Read more
    Lorene S. - 14 December 2024

    About this facility

    Conveniently located at 8939 East RL Thornton Fwy, Dallas, TX 75228, this Public Storage facility offers storage solutions suitable for a variety of needs. With small, medium, and large unit sizes available, this facility can accommodate everything from seasonal decorations to bulkier household items. Units feature roll-up and swing doors, with options for climate-controlled units to protect your belongings from the Texas heat and humidity.

    This facility is equipped with modern conveniences, including drive-up access for easy loading, elevators for multi-level storage, and first-floor access for added convenience. For those needing vehicle storage, the property offers parking and RV storage options. Security is a priority with security cameras, gated access, and an onsite manager to ensure peace of mind.

    With contactless renting, online payment, and retail moving supplies available onsite, this Public Storage facility is well-suited for busy professionals, families, and anyone seeking secure, hassle-free storage in the Dallas area.

    Price comparison

    See how this facility's unit prices compare to others in Dallas, broken down by size.

    Small $115/mo
    Location minimum Location maximum
    $5/mo $430/mo
    Medium $145/mo
    Location minimum Location maximum
    $21/mo $710/mo
    Large $312/mo
    Location minimum Location maximum
    $37/mo $2128/mo

    Location & walkability

    This storage facility is in an area with moderate walkability and some public transit options. A personal vehicle may be needed for certain trips.

    54

    out of 100

    Walk Score

    Somewhat Walkable

    Some errands can be accomplished on foot

    41

    out of 100

    Transit Score

    Some Transit

    A few nearby public transportation options

    49

    out of 100

    Bike Score

    Somewhat Bikeable

    Minimal bike infrastructure

    Walk Score®: 54, Transit Score®: 41, Bike Score®: 49

    Neighborhood highlights

    Located near shopping, car wash stations, and other local conveniences, this storage facility helps you make the most of every visit.

    • Super 8

      Services 0.06 miles

    • IH 30 @ St Francis - W - MB

      Transportation 0.08 miles

    • Taco Cabana

      Food & Drinks 0.14 miles

    • Panda Express

      Food & Drinks 0.15 miles

    • Chase

      Services 0.16 miles

    • La Michoacana Meat Market

      Grocery Stores 0.19 miles

    • IH 30 @ Buckner - E - MB

      Transportation 0.2 miles

    • Bank of America

      Services 0.21 miles

    • Garden Inn & Suites

      Services 0.21 miles

    Frequently Asked Questions

    The right storage unit size depends on what you plan to store and how much space you need to move around your items.

    5x5 or 5x10 units are great for smaller loads, such as chairs, lamps, small furniture pieces, boxes, books, and documents.

    10x10 or 10x15 units work well for larger furniture, bicycles, appliances, and the contents of a small apartment.

    10x20 or 10x30 units can typically fit the contents of a three-bedroom home, including large furniture and multiple appliances.

    If you’re unsure which size is best, a unit size calculator can help estimate the right fit based on the items you’re planning to store – helping you avoid paying for more space than you need.

    Climate-controlled storage units maintain consistent temperature and humidity levels, helping protect items from damage caused by heat, cold, or excess moisture.

    You may want climate control if you’re storing items that can be sensitive to temperature changes, such as furniture, clothing, appliances, paperwork, photographs, artwork, electronics, or wood and leather goods. These units are especially useful for long-term storage or in areas with hot summers, cold winters, or high humidity.

    If you’re storing durable items like tools or outdoor gear, a standard unit may be sufficient. When in doubt, climate control offers added protection and peace of mind.

    The facility at 8939 East RL Thornton Fwy is accessible during regular access hours, typically Mon-Fri: 9:30 a.m. - 6 p.m., Sat-Sun: 9:30 a.m. - 5 p.m. Office hours and gate access times may differ, so it’s a good idea to check the facility’s posted schedule before your visit.

    To open your storage unit door, start by unlocking it, whether it uses a traditional padlock or a Bluetooth-enabled smart lock. Once unlocked, grab the bottom handle and lift or pull up the roll-up door until it’s fully open.

    If you’re using the unit for the first time, make sure the lock is properly removed before opening the door to avoid damage.

    Security helps protect your belongings while they’re in storage and gives you peace of mind between visits. Many self storage facilities use a combination of features such as video surveillance, gated access, on-site management, and well-lit premises to help deter unauthorized access.

    At Public Storage - 8939 East RL Thornton Fwy, available security amenities may include Security Camera, Gate, Onsite Manager, designed to help keep your items protected.

    Yes, most standard vehicles can be stored in self storage units. A 10x20 unit typically provides enough space for a car, while outdoor or designated parking areas may be available for larger vehicles.

    For safety reasons, most self storage facilities restrict certain items. These commonly include:

    • Hazardous, flammable, or toxic materials
    • Perishable food
    • Live plants or animals
    • Cash, firearms, or irreplaceable valuables

    Always check with the facility at 8939 East RL Thornton Fwy for specific restrictions and recommendations.

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