Public Storage - 9555 Forest Lane, Dallas, TX 75243

4.6/5 - 340 Reviews
Location:
9555 Forest Lane, Dallas, TX 75243
Office hours:
24/7 ACCESS
  • Mon-Fri: 9:30 a.m. - 6 p.m.
  • Sat-Sun: 9:30 a.m. - 5 p.m.
24/7 ACCESS

Public Storage - 9555 Forest Lane, Dallas, TX 75243

  • Climate-Controlled

    Protect belongings from temperature changes and humidity

  • 24 hour access

    Access your unit any time, day or night, when available

  • Drive-Up Access

    Drive directly up to your unit for easy loading and unloading

    Not sure which size you need? Check our size guide to find the perfect fit.
    9x10 Self Storage 90 Sq. Ft.
    Climate-Controlled Swing First Floor Access
    $111/mo
    8x10 Self Storage 80 Sq. Ft.
    Roll-Up Drive-up Access First Floor Access Outdoor Access
    $63/mo
    5x10 Self Storage 50 Sq. Ft.
    Climate-Controlled Swing First Floor Access
    $62/mo
    5x10 Self Storage 50 Sq. Ft.
    Roll-Up Drive-up Access First Floor Access Outdoor Access
    $54/mo
    5x5 Self Storage 25 Sq. Ft.
    Climate-Controlled Swing First Floor Access
    $30/mo
    10x15 Self Storage 150 Sq. Ft.
    Climate-Controlled Swing First Floor Access
    $128/mo
    10x10 Self Storage 100 Sq. Ft.
    Climate-Controlled Swing First Floor Access
    $142/mo
    10x10 Self Storage 100 Sq. Ft.
    Roll-Up Drive-up Access First Floor Access Outdoor Access
    $117/mo
    10x24 Vehicle 240 Sq. Ft.
    Car Storage Roll-Up Drive-up Access Outdoor Access Parking
    $176/mo
    No units are currently available.

    Amenities & features

    • Climate-Controlled
    • 24 hour access
    • Drive-Up Access
    • Retail Available
    • Onsite Manager
    • Contactless Renting
    • Security Camera
    • Gate
    • Parking
    • Credit Cards Accepted
    • First Floor Access
    • Online Payment
    • RV Storage

    Customer reviews

    4.6/5
    Average rating
    340
    Number of reviews

    Read some helpful reviews of Public Storage, shared by real renters with genuine experiences and honest opinions.

    Noeler was very helpful and kind. She provided excellent service, worked quickly, and treated me with respect. I really appreciate her professionalism and friendly attitude. I highly recommend Noeler. Thank you! ... Read more
    Gul W. - 1 July 2026
    Katie the manager is so helpful. She is always quick to go above and beyond to attend to the issues I raised. I also observed her doing so for another renter. Her great customer service helped douse our apprehension about the location. ... Read more
    lfeyinwa E. - 3 March 2026
    I want to THANK the manager at this location, Cesar. I walked in to check unit sizes out. Cesar was Busy at the office, but made time to walk me out to the property and show me a couple of units, he explained to me all about them and gave me recommendations. Thank you for your Customer service, may God Bless you ?? ... Read more
    Mekonnen M. - 13 January 2026
    Cesar Robles at Public Storage provided absolutely top-tier customer service. He went above and beyond by getting us a bigger unit for a cheaper price, which I truly appreciated. Cesar was very nice, respectful, and professional throughout the entire process. He took the time to explain everything clearly and made the experience smooth and stress-free. If you’re looking for great service and someone who genuinely cares about helping customers, ask for Cesar, you won’t be disappointed! ... Read more
    Andre C. - 3 January 2026
    Cesar, does a great job at this site, I feel my property is safe and I see his walking around checking the property doors in the morning and evening. I forgot to push the latch and locked it, within an hour I got an email and a phone call personally from him, I didn't lock it properly. I went back and someone can easily push the door up so thankful he notified me in an hour. I also see him walking his dog outside the fence so I know my things are safe with him around. Never see a proactive person like this before. ... Read more
    Dallas P. - 21 December 2025
    I’ve been a tenant at Public Storage, and I want to take a moment to recognize Samantha for her outstanding service. From day one, she has always been polite, professional, and welcoming. She treats tenants with respect and is never rude or dismissive, which makes a big difference. Anytime I’ve had a question or needed assistance, she’s been patient and quick to help. It’s rare these days to find someone who consistently provides excellent customer service, but Samantha truly goes above and beyond. She makes the whole storage process easier and less stressful, and I really appreciate the way she runs things here. People like her are the reason I feel confident keeping my belongings at this facility. Highly recommend this location, especially thanks to Samantha’s professionalism and kindness. ... Read more
    Rey R. - 25 September 2025
    I know my review is kinda late but i just want people to know that you need to always check your storage because me i always pay on time for 5 years thinking my property are safe but when i came back to visit my storage they change my lock and some of my small items are missing. I really don’t understand why they change it considering i don’t owe them anything and they want to charge us in order for them to open our storage for us and when we say its ok we are just gonna try something else to open the lock then miraculously they find the key to unlock it. It’s just weird that they change my lock. Be careful ... Read more
    Neng B. - 19 September 2025
    Susy S. - 27 August 2025
    Sassy Q. - 24 August 2025
    martin B. - 23 August 2025
    Actually should be a negative One!! This place is horrible!! Especially if you have your items in the climate controlled units. They break in constantly and they then punish the paying tenants with limited hours. Probably so they can hide the breakins!! Sad!! So if you want your items stolen please feel free to use this place..just look around at the area!!! You try call the upper management and no call back. It's just a sad sad sad place!! ... Read more
    Gregory C. - 7 August 2025
    I don’t even know where to start…. I do NOT recommend this public storage. Moved everything in my unit because I’m moving apartments and waiting on my new apartment to be ready. Moved my belongings in January and didn’t have any problems until May. I had got a call from the property regarding payment. Paid the rent went up there days later to grab things from the unit. Pulled up to my unit and there was a green lock on it, not noticing my personal lock wasn’t there. Proceeded to the front office for a male worker to tell me their systems were down and he couldn’t pull up my unit to make sure it was paid in full because of it. But wanted to know what unit I was in. That seemed strange, why did that matter if your systems were down… Left the property and kept falling to see was the green lock they placed in my unit still on before going up there no response. Two weeks go by and I finally got a hold of someone at the office and went up there to find that the green lock they placed on my unit was a replacement lock because “ a worker found my unit without a lock “ how?? When I supplied my own personal lock. And at that moment I knew they broke into it. The office worker walked over to my unit with me and when he opened it my unit was destroyed! They took everything that I earned and worked hard for and the worker had no sympathy for me. Told me I could call the cops but they probably wouldn’t come like I have never experienced such. Proceeded to tell me the gate was “ broken “ during the time my only unit got broken into. Definitely screams inside job! They left the hammer they used to break the lock and the lock which is now in possession with the police for handprints :) FAST FOWARD to July 1st: I haven’t been to the unit since, the property left the green lock on and I replaced the unit with the original lock they supply, they managed to break into the unit a SECOND time! ... Read more
    Dime M. - 2 July 2025
    This is the ultimate disgusting and dangerous place ever !!! I've had my door broken into and my belongings stolen multiple times in a month. The boy who works here is a very bad person. There were five of us in the office, and all of our doors were broken. When you come to the office, They are told to you report it to the police. But the police never come. You may have to wait for seven hours. So this is not your best option, public storage. But if you store things here, you can be 100% sure that your belongings will be stolen. ... Read more
    Eri -. - 14 April 2025
    Reda E. - 27 March 2025
    May S. - 8 March 2025
    The management is a scam here. They intentionally brake the units and steal the stuff. Big cheaters i never suggest anyone storing anything in public storage. Insurence is a joke I am waiting from a month no response. The guy working there is a joke and scrap (looks blind )have a big doubt in him. Anyway storing here is like paying a rent for them and giving all your essentials to them. [I will give account big 0] ... Read more
    Ashok M. - 11 February 2025
    I've had a storage closet or locker at this particular location a number of times over years. Each time with different needs to be made. People from this community remember when it was a privately run company called, SECURITY SELF STORAGE. It was 24 hour access then and some actually lived on property. You could always find an employee if not the acting manager on site. Now as it operates as Public Storage not so much. The line of communication is poor even with the customer service hotline. It's average at best. (I'm being nice) the pricing is reasonable but approaching the pricey level. Overall 3 stars Service when available GOOD ON site Safety GOOD property safety FAIR ... Read more
    Michael P. - 10 January 2025
    Units get broken into ALL THE TIME here. My lock has been cut off three times in one year. Management might notice a few days later and give me a call. They don't file police reports and they don't look at their camera footage. Probably isn't even recording. Don't store anything you care about here. Don't bother reading the terms and conditions either. Management won't abide by them here. ... Read more
    RS R. - 17 April 2024

    About this facility

    Located at 9555 Forest Lane in Dallas, TX, this Public Storage facility offers convenient storage solutions in a bustling part of the city. With medium and large units available, there’s ample space to store anything from household items to business inventory. The units feature swing or roll-up doors, making access simple and user-friendly. For sensitive belongings, the climate-controlled units are ideal, offering protection from Dallas’s hot summers and variable weather conditions.

    This facility is equipped with 24-hour access, ensuring you can reach your items whenever it’s convenient. For added ease, it offers drive-up access and first-floor access, so moving in doesn’t involve unnecessary hassle. Safety is a priority with security cameras, a gated entry, and an onsite manager providing an extra layer of security and support. If you’re storing vehicles, the facility provides parking and RV storage, perfect for recreational or seasonal items.

    For stress-free rentals, this location features contactless renting, online payment options, and accepts credit cards. Need moving supplies? There’s a retail area stocked with essentials. This Public Storage facility is ideal for Dallas residents seeking a reliable, feature-rich storage option with flexible access and modern conveniences.

    Price comparison

    See how this facility's unit prices compare to others in Dallas, broken down by size.

    Small $64/mo
    Location minimum Location maximum
    $5/mo $430/mo
    Medium $129/mo
    Location minimum Location maximum
    $21/mo $710/mo
    Large $176/mo
    Location minimum Location maximum
    $37/mo $2128/mo

    Location & walkability

    This storage facility is in an area with moderate walkability and some public transit options. A personal vehicle may be needed for certain trips.

    51

    out of 100

    Walk Score

    Somewhat Walkable

    Some errands can be accomplished on foot

    34

    out of 100

    Transit Score

    Some Transit

    A few nearby public transportation options

    50

    out of 100

    Bike Score

    Bikeable

    Some bike infrastructure

    Walk Score®: 51, Transit Score®: 34, Bike Score®: 50

    Neighborhood highlights

    Located near shopping, car wash stations, and other local conveniences, this storage facility helps you make the most of every visit.

    • Budget Suites of America

      Services 0.07 miles

    • Homewood Suites

      Services 0.08 miles

    • QuikTrip

      Services 0.09 miles

    • Exxon

      Services 0.12 miles

    • 7-Eleven

      Grocery Stores 0.12 miles

    • Techville Computer Centers

      Shopping 0.29 miles

    • KFC

      Food & Drinks 0.3 miles

    • Momentum Spine and Joint

      Services 0.33 miles

    • El Pollo Loco

      Food & Drinks 0.35 miles

    Frequently Asked Questions

    The right storage unit size depends on what you plan to store and how much space you need to move around your items.

    5x5 or 5x10 units are great for smaller loads, such as chairs, lamps, small furniture pieces, boxes, books, and documents.

    10x10 or 10x15 units work well for larger furniture, bicycles, appliances, and the contents of a small apartment.

    10x20 or 10x30 units can typically fit the contents of a three-bedroom home, including large furniture and multiple appliances.

    If you’re unsure which size is best, a unit size calculator can help estimate the right fit based on the items you’re planning to store – helping you avoid paying for more space than you need.

    Climate-controlled storage units maintain consistent temperature and humidity levels, helping protect items from damage caused by heat, cold, or excess moisture.

    You may want climate control if you’re storing items that can be sensitive to temperature changes, such as furniture, clothing, appliances, paperwork, photographs, artwork, electronics, or wood and leather goods. These units are especially useful for long-term storage or in areas with hot summers, cold winters, or high humidity.

    If you’re storing durable items like tools or outdoor gear, a standard unit may be sufficient. When in doubt, climate control offers added protection and peace of mind.

    The facility at 9555 Forest Lane offers 24/7 access, allowing you to visit your unit at your convenience.

    To open your storage unit door, start by unlocking it, whether it uses a traditional padlock or a Bluetooth-enabled smart lock. Once unlocked, grab the bottom handle and lift or pull up the roll-up door until it’s fully open.

    If you’re using the unit for the first time, make sure the lock is properly removed before opening the door to avoid damage.

    Security helps protect your belongings while they’re in storage and gives you peace of mind between visits. Many self storage facilities use a combination of features such as video surveillance, gated access, on-site management, and well-lit premises to help deter unauthorized access.

    At Public Storage - 9555 Forest Lane, available security amenities may include Security Camera, Gate, Onsite Manager, designed to help keep your items protected.

    Yes, most standard vehicles can be stored in self storage units. A 10x20 unit typically provides enough space for a car, while outdoor or designated parking areas may be available for larger vehicles.

    For safety reasons, most self storage facilities restrict certain items. These commonly include:

    • Hazardous, flammable, or toxic materials
    • Perishable food
    • Live plants or animals
    • Cash, firearms, or irreplaceable valuables

    Always check with the facility at 9555 Forest Lane for specific restrictions and recommendations.

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