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Public Storage - 3500 East FM 528 Road, Friendswood, TX 77546

4.7/5 - 464 Reviews
Location:
3500 East FM 528 Road, Friendswood, TX 77546
Office hours:
  • Mon-Fri: 9:30 a.m. - 6 p.m.
  • Sat-Sun: 9:30 a.m. - 5 p.m.

Public Storage - 3500 East FM 528 Road, Friendswood, TX 77546

  • Climate-Controlled

    Protect belongings from temperature changes and humidity

  • Indoor

    Units are located indoors for added protection and convenience

  • Drive-Up Access

    Drive directly up to your unit for easy loading and unloading

    Not sure which size you need? Check our size guide to find the perfect fit.
    10x4 Self Storage 40 Sq. Ft.
    Climate-Controlled First Floor Access
    $59/mo
    9x10 Self Storage 90 Sq. Ft.
    Climate-Controlled First Floor Access
    $144/mo
    5x10 Self Storage 50 Sq. Ft.
    Climate-Controlled First Floor Access
    $68/mo
    5x10 Self Storage 50 Sq. Ft.
    Climate-Controlled Elevator
    $66/mo
    5x10 Self Storage 50 Sq. Ft.
    Elevator Access
    $59/mo
    5x9 Self Storage 45 Sq. Ft.
    Climate-Controlled Elevator
    $70/mo
    5x5 Self Storage 25 Sq. Ft.
    Climate-Controlled First Floor Access
    $46/mo
    5x5 Self Storage 25 Sq. Ft.
    Climate-Controlled Elevator
    $44/mo
    5x5 Self Storage 25 Sq. Ft.
    Elevator Access
    $38/mo
    10x15 Self Storage 150 Sq. Ft.
    Climate-Controlled Elevator
    $203/mo
    10x10 Self Storage 100 Sq. Ft.
    Climate-Controlled Elevator
    $142/mo
    10x20 Self Storage 200 Sq. Ft.
    Climate-Controlled Elevator
    $294/mo

    Amenities & features

    • Climate-Controlled
    • Indoor
    • Drive-Up Access
    • Retail Available
    • Onsite Manager
    • Contactless Renting
    • Security Camera
    • Credit Cards Accepted
    • Elevators
    • First Floor Access
    • Multi-Level Storage
    • Online Payment

    Customer reviews

    4.7/5
    Average rating
    464
    Number of reviews

    Read some helpful reviews of Public Storage, 3500 East FM 528 Road, Friendswood, TX 77546, shared by real renters with genuine experiences and honest opinions.

    I would give zero stars if I could. They're elevators have been down for MONTHS! Anyone on 2nd story just gets screwed. Can't get my dresser that I need down. I've had to use the stairs after ankle surgery to get some smaller things. This is ridiculous! I've arranged people to meet me to help move my dresser several times now- wasting our time and gas and the elevators are down. Now they finally put a sign that it will be fixed October 2nd... we get there the 3rd the elevator still does not work- yet I'm still paying storage. ... Read more
    MEGAN B. - 4 October 2026
    I started my rental agreement back in mid September. They gave me a third floor unit. They didnt mention both elevators were broken. So i had to carry up everything by hand, three flights of stairs, which made my move unbearable. The elevators were supposed to be fixed on Oct. 2nd. Oct 3, they're still down and I am still lugging heavy boxes up three flights of stairs. Im not looking forward to moving out, because I'm going to have to repeat the process in reverse. If I had known about how long it takes for issues to get fixed, I probably wouldn't have signed up here. ... Read more
    Chris G. - 3 October 2026
    This place has gone downhill quickly. There is no one on site—ever. One elevator has been out for a month and now the second elevator is not working. A sign is up saying elevator company will be there on Oct 7. We needed a couple things out of our second floor unit and we can’t get it for 2 weeks. ... Read more
    Cindy N. - 24 September 2026
    Very disappointing experience — I do not recommend this facility. I paid for a climate-controlled storage unit, but the unit was not maintained as climate controlled. The elevator has also been out of service, making it difficult to access my belongings. On top of that, my rent was increased without what I believe was adequate prior notification. I have repeatedly tried contacting the facility to get these issues resolved, but my calls have not been returned. The lack of communication and customer service has been extremely frustrating. Based on my experience, I would not recommend this Public Storage facility. If you are considering storing your belongings here, I would strongly suggest looking elsewhere. ... Read more
    George H. - 14 August 2026
    Made an online reservation. Called one minute after location open. Not a staffed location. Manager at another location said, he'll be there between 12:30 and 1:30 for the rest of the afternoon. Made an appointment for 1:30. I arrive at 1:20. Waited 20 minutes. Called the number back he called me on went to voicemail. HE NO CALLED NO SHOWED. The only cars were renters moving out. I noticed how unsafe this location was. An unsecured building with a broken door susceptible to theft. Do not respond. Your apologized is a weaskness. You disrespected me with your unprofessionalism. ... Read more
    TexasGoogle R. - 6 October 2025
    Just signed up for a unit at this location! Nick, the property manager, was super nice and extremely helpful. He was attentive to answer all of my questions, and was willing to walk me around to a couple of the empty units so I could visualize them. I came in not knowing if I would sign up for this property, and he sold me on the perfect unit! It's a super clean facility, very well maintained! ... Read more
    Brandy F. - 2 February 2025
    Great experience! Super affordable prices compared to others, 24-hour access, and a very clean facility. They provide moving carts, have plenty of parking, and two large loading areas, making everything so convenient. Pam, the manager, even called to check in, which I really appreciated. Highly recommend!" ... Read more
    Valeria R. - 27 January 2025
    So easy. I reserved a small unit (5x10) online. Showed up with my own lock, returned their's in the drop box, and started storing my things. It's very secure and I've never had a problem finding a cart. Sarah from the location contacted me to make sure everything went smoothly and that I was all set up. It could not have been easier. ... Read more
    Mickey F. - 11 December 2024
    That haven’t had the AC working for six months after a hurricane. One elevator went down for a few months and then the second broke. So we had no elevator at all for about 2 months. Meanwhile I’m paying a premium for both…. The place is owned by corporate and the mangers don’t seem to handle anything with any urgency. ... Read more
    Lauren C. - 11 November 2024
    Katelyn G. - 25 September 2024

    About this facility

    Located at 3500 East FM 528 Road in Friendswood, this Public Storage facility offers storage solutions in a variety of sizes, from small to large units, catering to diverse needs such as seasonal items, household belongings, or business inventory. Conveniently set in a growing suburban area, this facility serves residents and businesses in a community known for its spacious homes and frequent moving activity.

    This facility prioritizes convenience and security with standout features like climate-controlled units, ideal for protecting items from the Texas heat and humidity. It also provides drive-up access for easy loading and unloading, as well as indoor storage options within a multi-level storage layout. With an onsite manager and security cameras, customers can feel confident their belongings are safe. Additional amenities such as elevators and first-floor access make navigating the facility hassle-free.

    For added ease, this facility supports contactless renting and online payment options, ensuring a smooth rental experience. It even offers moving supplies through a retail store onsite, making it a one-stop shop for storage needs. Ideal for anyone in Friendswood who values flexibility, accessibility, and peace of mind, this Public Storage facility is a reliable choice.

    Price comparison

    See how this facility's unit prices compare to others in Friendswood, broken down by size.

    Small $66/mo
    Location minimum Location maximum
    $37/mo $144/mo
    Medium $173/mo
    Location minimum Location maximum
    $88/mo $203/mo
    Large $294/mo
    Location minimum Location maximum
    $94/mo $368/mo

    Location & walkability

    This storage facility is in a highly accessible area with excellent walkability and public transit options.

    70

    out of 100

    Walk Score

    Somewhat Walkable

    Most errands can be accomplished on foot

    56

    out of 100

    Bike Score

    Bikeable

    Some bike infrastructure

    Walk Score®: 70, Bike Score®: 56

    Neighborhood highlights

    Located near shopping, car wash stations, and other local conveniences, this storage facility helps you make the most of every visit.

    • ALDI

      Grocery Stores 0.35 miles

    • Kroger

      Grocery Stores 0.36 miles

    • Friendswood Fire Department Station 3

      Services 0.59 miles

    • Forest Bend Volunteer Fire Department Station 1

      Services 0.69 miles

    Frequently Asked Questions

    The right storage unit size depends on what you plan to store and how much space you need to move around your items.

    5x5 or 5x10 units are great for smaller loads, such as chairs, lamps, small furniture pieces, boxes, books, and documents.

    10x10 or 10x15 units work well for larger furniture, bicycles, appliances, and the contents of a small apartment.

    10x20 or 10x30 units can typically fit the contents of a three-bedroom home, including large furniture and multiple appliances.

    If you’re unsure which size is best, a unit size calculator can help estimate the right fit based on the items you’re planning to store – helping you avoid paying for more space than you need.

    Climate-controlled storage units maintain consistent temperature and humidity levels, helping protect items from damage caused by heat, cold, or excess moisture.

    You may want climate control if you’re storing items that can be sensitive to temperature changes, such as furniture, clothing, appliances, paperwork, photographs, artwork, electronics, or wood and leather goods. These units are especially useful for long-term storage or in areas with hot summers, cold winters, or high humidity.

    If you’re storing durable items like tools or outdoor gear, a standard unit may be sufficient. When in doubt, climate control offers added protection and peace of mind.

    The facility at 3500 East FM 528 Road is accessible during regular access hours, typically Mon-Fri: 9:30 a.m. - 6 p.m., Sat-Sun: 9:30 a.m. - 5 p.m. Office hours and gate access times may differ, so it’s a good idea to check the facility’s posted schedule before your visit.

    To open your storage unit door, start by unlocking it, whether it uses a traditional padlock or a Bluetooth-enabled smart lock. Once unlocked, grab the bottom handle and lift or pull up the roll-up door until it’s fully open.

    If you’re using the unit for the first time, make sure the lock is properly removed before opening the door to avoid damage.

    Security helps protect your belongings while they’re in storage and gives you peace of mind between visits. Many self storage facilities use a combination of features such as video surveillance, gated access, on-site management, and well-lit premises to help deter unauthorized access.

    At Public Storage - 3500 East FM 528 Road, available security amenities may include Security Camera, Onsite Manager, designed to help keep your items protected.

    Yes, most standard vehicles can be stored in self storage units. A 10x20 unit typically provides enough space for a car, while outdoor or designated parking areas may be available for larger vehicles.

    For safety reasons, most self storage facilities restrict certain items. These commonly include:

    • Hazardous, flammable, or toxic materials
    • Perishable food
    • Live plants or animals
    • Cash, firearms, or irreplaceable valuables

    Always check with the facility at 3500 East FM 528 Road for specific restrictions and recommendations.

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