Public Storage - 4800 Village Pkwy, Highland Village, TX 75077

4.6/5 - 506 Reviews
Location:
4800 Village Pkwy, Highland Village, TX 75077
Office hours:
  • Mon-Fri: 9:30 a.m. - 6 p.m.
  • Sat-Sun: 9:30 a.m. - 5 p.m.

Public Storage - 4800 Village Pkwy, Highland Village, TX 75077

  • Climate-Controlled

    Protect belongings from temperature changes and humidity

  • Indoor

    Units are located indoors for added protection and convenience

  • Drive-Up Access

    Drive directly up to your unit for easy loading and unloading

    Not sure which size you need? Check our size guide to find the perfect fit.
    5x10 Self Storage 50 Sq. Ft.
    Climate-Controlled Roll-Up First Floor Access
    $129/mo
    5x10 Self Storage 50 Sq. Ft.
    Climate-Controlled Elevator Swing
    $97/mo
    5x10 Self Storage 50 Sq. Ft.
    Climate-Controlled Elevator Roll-Up
    $92/mo
    5x5 Self Storage 25 Sq. Ft.
    Climate-Controlled Elevator Roll-Up
    $25/mo
    5x5 Self Storage 25 Sq. Ft.
    Climate-Controlled Swing First Floor Access
    $24/mo
    5x5 Self Storage 25 Sq. Ft.
    Climate-Controlled Elevator Swing
    $21 - $29/mo
    10x15 Self Storage 150 Sq. Ft.
    Climate-Controlled Elevator Roll-Up
    $233/mo
    10x10 Self Storage 100 Sq. Ft.
    Climate-Controlled Elevator Roll-Up
    $180/mo
    10x30 Self Storage 300 Sq. Ft.
    Climate-Controlled Elevator Roll-Up First Floor Access
    $560/mo
    10x25 Self Storage 250 Sq. Ft.
    Climate-Controlled Roll-Up First Floor Access
    $400/mo
    10x20 Self Storage 200 Sq. Ft.
    Climate-Controlled Roll-Up First Floor Access
    $351/mo
    10x20 Self Storage 200 Sq. Ft.
    Climate-Controlled Elevator Roll-Up
    $277/mo
    No units are currently available.

    Amenities & features

    • Climate-Controlled
    • Indoor
    • Drive-Up Access
    • Retail Available
    • Onsite Manager
    • Security Camera
    • Gate
    • Credit Cards Accepted
    • Elevators
    • First Floor Access
    • Multi-Level Storage
    • Online Payment

    Customer reviews

    4.6/5
    Average rating
    506
    Number of reviews

    Read some helpful reviews of Public Storage, shared by real renters with genuine experiences and honest opinions.

    Leslie A. - 13 July 2026
    Becky and Jonathan were so helpful. This is a very clean place and Jonathan and Becky answered all of my questions and made the process so easy. Jonathan showed me around to make sure I had the right size. ... Read more
    Carolann M. - 10 January 2026
    Emily M. - 15 October 2025
    Overall my experience here was fine but trying to cancel my unit, Pam was on lunch and there’s was NO sign up on the door. If there’s an allotted time that workers will be gone for lunch everyday, there should be a sign out so people don’t have to wait around not knowing why the office isn’t open or get one of those flip open closed signs if the time differs. I had called this morning telling her I don’t live close by but I need to cancel my unit and she let me know the store hours and that I’d need to come in to cancel but in person she then tells me I could’ve cancelled online so this inconvenience cost me and hour and 45 minutes from waiting and driving back and forth. ... Read more
    Rayei B. - 30 September 2025
    Maxanne W. - 14 August 2025
    Christianna Z. - 30 July 2025
    I dont like posting reviews especially low star ones but my unit got robbed and insurance got denied. I had some valubles that I will never recover and if I did I would have to pay resell price. I don't have space at home and I dont feel like my belongings are safe now that someone knows what I have in there. If you are on the third floor I would go check if you guys have anything missing. I am getting no compensation at all. Still paying rent for the unit that keeps going up every month or so. Ever since our unit got robbed no one has reached out from management. I am frustrated because I keep paying rent for a ridiculous amount and on top of that there is no security. I think it's so sad that if this were to happen to someone else there would be no proof for anyone to get evidence of their unit got robbed. Please get working cameras! If it happened to me it can happen again someone else. ... Read more
    Cynthia H. - 21 July 2025
    The staff is the best. Pam is so helpful and explained everything to me and made sure all was ready for my daughter to start moving stuff in before I arrived. My phone calls were returned in a timely manner if I had to leave a message. ... Read more
    Michelle T. - 5 May 2025
    I had the unit for approximately 10 months. In the last 3 months they increased my rate from $274 to $505. We called the property manager and they were not able to help. A clear bait and switch. Renter beware. The only help they offered was that we could move to another unit same size same floor for $364. Shame on you Public Storage I thought you were a better company than this. Needless to say we are making arrangements to move and will be sure to warn everyone we come in contact with. ... Read more
    Gary T. - 2 April 2025
    Good facility. But frustrating experience. The front office does not respond to numerous attempts at phone calls, and they raise rates by 25% within 3 months of initiating the contract for a unit. Edit: updated to 1 star, since I first posted this review I have still not been able to get the "property manager" to answer the phone. Every time I am met with a pre recorded message telling me their hours for answering calls, and it is always during a time I am calling. Incredibly frustrating as Public Storage essentially delegates all communication responsibilities to each location. This location refuses to answer the phone. ... Read more
    Eli C. - 28 March 2025
    I have rented units several times at two different Public Storage locations over the past ten years. Their contract states they can increase the price when they choose. I started renting a 10x10 unit for $92 in December 2024, and I just received notice that the price will be $132 starting in May 2025. They have increased the price every single time I have rented within 3 to 4 months! I thought I would give it one last shot to see if it would happen again, and of course, it did! I just checked current prices for the same location and unit size on their site, and I can rent the same unit for $85, LOL! This seems to be their business model, and it isn't a fair one. I would suggest they change their pricing model to include a "3-month intro price or 40% discount intro price". When I'm back in the area, I'll be selecting a different storage company! ... Read more
    Corey S. - 27 March 2025
    Public Storage made it so easy for me to open up a storage Unit at a reasonable price. I felt my items in my storage are very safe and taken care of with all the security-steps there is to get into my unit. Then when I was done with the storage unit, it was easy to close. I highly recommend public storage. It will use it again if the need ever comes about. ... Read more
    Dixie P. - 8 February 2025
    My wife and I met with Pam today to inquire about our rate and other alternatives. Pam was terrific and was able to find us a very satisfying solution. She was extremely helpful and responsive to our needs and interests. Thanks Pam!!!!! ... Read more
    James W. - 27 December 2024

    About this facility

    Located at 4800 Village Pkwy in the charming Highland Village area, this Public Storage facility offers a variety of storage solutions, including small, medium, and large units to cater to diverse needs. Whether you’re decluttering your home, downsizing, or seeking additional space for business inventory, this facility has options that suit your requirements.

    To protect your belongings from fluctuating Texas weather, the facility provides climate-controlled units, ideal for storing items sensitive to heat or humidity. The facility also features indoor access and drive-up access, saving you time and effort when loading or unloading. With elevators and first-floor access, moving bulky or heavy items is stress-free. Security is a top priority, with security cameras and an onsite manager ensuring your items stay safe.

    Convenient features like gate access, online payment options, and moving essentials available for purchase make this facility an excellent choice for residents and businesses alike. This Public Storage facility is perfect for those seeking a safe, accessible, and user-friendly storage solution in Highland Village.

    Price comparison

    See how this facility's unit prices compare to others in Lewisville, broken down by size.

    Small $65/mo
    Location minimum Location maximum
    $21/mo $176/mo
    Medium $207/mo
    Location minimum Location maximum
    $50/mo $312/mo
    Large $397/mo
    Location minimum Location maximum
    $25/mo $2470/mo

    Location & walkability

    This storage facility is in an area with minimal walkability and limited public transit options. A personal vehicle is recommended for most trips.

    13

    out of 100

    Walk Score

    Car-Dependent

    Almost all errands require a car

    28

    out of 100

    Bike Score

    Somewhat Bikeable

    Minimal bike infrastructure

    Walk Score®: 13, Bike Score®: 28

    Neighborhood highlights

    Located near shopping, car wash stations, and other local conveniences, this storage facility helps you make the most of every visit.

    • Village Periodontics and Implant Dentistry

      Services 0.5 miles

    • Walmart Supercenter

      Grocery Stores 0.6 miles

    • Walmart Pharmacy

      Services 0.62 miles

    • LA Fitness

      Recreation & Entertainment 0.68 miles

    • Enterprise

      Services 0.71 miles

    • Clothing Mentor

      Shopping 0.72 miles

    • Berries and Batter Cafe

      Food & Drinks 0.72 miles

    • HomeGoods

      Shopping 0.74 miles

    • Murphy USA

      Services 0.75 miles

    Frequently Asked Questions

    The right storage unit size depends on what you plan to store and how much space you need to move around your items.

    5x5 or 5x10 units are great for smaller loads, such as chairs, lamps, small furniture pieces, boxes, books, and documents.

    10x10 or 10x15 units work well for larger furniture, bicycles, appliances, and the contents of a small apartment.

    10x20 or 10x30 units can typically fit the contents of a three-bedroom home, including large furniture and multiple appliances.

    If you’re unsure which size is best, a unit size calculator can help estimate the right fit based on the items you’re planning to store – helping you avoid paying for more space than you need.

    Climate-controlled storage units maintain consistent temperature and humidity levels, helping protect items from damage caused by heat, cold, or excess moisture.

    You may want climate control if you’re storing items that can be sensitive to temperature changes, such as furniture, clothing, appliances, paperwork, photographs, artwork, electronics, or wood and leather goods. These units are especially useful for long-term storage or in areas with hot summers, cold winters, or high humidity.

    If you’re storing durable items like tools or outdoor gear, a standard unit may be sufficient. When in doubt, climate control offers added protection and peace of mind.

    The facility at 4800 Village Pkwy is accessible during regular access hours, typically Mon-Fri: 9:30 a.m. - 6 p.m., Sat-Sun: 9:30 a.m. - 5 p.m. Office hours and gate access times may differ, so it’s a good idea to check the facility’s posted schedule before your visit.

    To open your storage unit door, start by unlocking it, whether it uses a traditional padlock or a Bluetooth-enabled smart lock. Once unlocked, grab the bottom handle and lift or pull up the roll-up door until it’s fully open.

    If you’re using the unit for the first time, make sure the lock is properly removed before opening the door to avoid damage.

    Security helps protect your belongings while they’re in storage and gives you peace of mind between visits. Many self storage facilities use a combination of features such as video surveillance, gated access, on-site management, and well-lit premises to help deter unauthorized access.

    At Public Storage - 4800 Village Pkwy, available security amenities may include Security Camera, Gate, Onsite Manager, designed to help keep your items protected.

    Yes, most standard vehicles can be stored in self storage units. A 10x20 unit typically provides enough space for a car, while outdoor or designated parking areas may be available for larger vehicles.

    For safety reasons, most self storage facilities restrict certain items. These commonly include:

    • Hazardous, flammable, or toxic materials
    • Perishable food
    • Live plants or animals
    • Cash, firearms, or irreplaceable valuables

    Always check with the facility at 4800 Village Pkwy for specific restrictions and recommendations.

    Storage units for rent – StorageCafe
    Contact this property now: