Devon Self Storage - 9840 Bissonnet Street, Houston, TX 77036

4.7/5 - 392 Reviews
Location:
9840 Bissonnet Street, Houston, TX 77036
Office hours:
  • Mon-Fri: 9:30 a.m. - 6 p.m.
  • Sat: 9 a.m. - 5 p.m.

Devon Self Storage - 9840 Bissonnet Street, Houston, TX 77036

  • Drive-Up Access

    Drive directly up to your unit for easy loading and unloading

  • Retail Available

    Moving and packing supplies available for purchase on-site

  • Onsite Manager

    On-site staff available to assist with property needs

    Not sure which size you need? Check our size guide to find the perfect fit.
    5x10 Self Storage 50 Sq. Ft.
    $5/mo
    10x15 Self Storage 150 Sq. Ft.
    $19/mo
    10x10 Self Storage 100 Sq. Ft.
    $8/mo
    12x19 Vehicle 228 Sq. Ft.
    Car Storage Drive-up Access Outdoor Access Parking
    $35/mo
    10x30 Self Storage 300 Sq. Ft.
    $57/mo
    10x25 Self Storage 250 Sq. Ft.
    $85/mo
    10x20 Self Storage 200 Sq. Ft.
    $43/mo
    No units are currently available.

    Amenities & features

    • Drive-Up Access
    • Retail Available
    • Onsite Manager
    • Contactless Renting
    • Security Camera
    • Gate
    • Parking
    • Credit Cards Accepted
    • Online Payment
    • RV Storage

    Customer reviews

    4.7/5
    Average rating
    392
    Number of reviews

    Read some helpful reviews of Devon Self Storage, shared by real renters with genuine experiences and honest opinions.

    Jennifer G. - 19 January 2026
    My experience with Katina was awesome. She was very kind and attentive. Even when I was a little frustrated she still maintained a great attitude. She is an awesome person to work with and it was a pleasure to meet her. Thanks Katina for helping me out. ... Read more
    Jacqueline J. - 28 October 2025
    Assembled M. - 28 October 2025
    Robert G. - 21 October 2025
    Worst experience ever....they just rank up the price of the unit ...even when I confront them about the people on the office say they just doing their work...after I ask for a explanation why I have to paid almost hundred dollars more for the same space that they advertise for a new costumer regular price...when I call costumer service they say we got you phone we would call u back...never did...I paid my rent my balance its cero...and still got not access to my things...bcs they put a red lock on it with out explanation....now they said was a break around thats why they put the lock...but I didn't receive any call ...email...text...nothing about this...not just the people on the office...but also costumer service its by far the worst experience whatsoever....do not come close to this...can't wait to get out of here... ... Read more
    alberto r. - 29 August 2025
    A lady who signed me up stated that all fees are waived and that I should only pay 1st months rent which was done so that I can move in. 7 days later they are harassing me about a pro rate fee that I was never informed of or stated in my rental agreement. They seemed pretty confused when I spoke to them on the phone. Not happy with the experience ... Read more
    Eno W. - 7 April 2025
    The staffs on 9840 Bissonnet St are always unavailable and they are NOT professional AT ALL. I also made a lot of phone calls, no answers all the time!. I signed the lease agreement in the office on 9840 Bissonnet St on 2/24/2025, a female staff told me that she would send me signed agreement later that day, but as of today 3/13/2025, I have NOT received the lease and called them again, no answers!!! What did they do?? They DON'T care about their business and their customers at all. They don't even deserve one star AT ALL!! I hope Devon General Manager can call me up to discuss this matter! ... Read more
    Xiannen G. - 14 March 2025
    If I coud give a negative -0 I would. This is by far the worse storage facility I have dealt with. They took over from the previous owners then changed the hours to times that are not convient to normal working people. I paid my unit up and the following month i called to see why the price was up and they stated that my unit only paid up until the 30th of the month so it left one day unpaid and received a late fee for that day. Which could have been explained to me when I called and made the payment with the rep at the facility. Fast forward to the following month I went to remove somethings that I needed, upon arriving I noticed a red lock on one of my doors, as I was calling into the office mt husband was opening the other door and my things was just falling out. Spoke with the lady in the office and she said Oh you was probably part of the mass break in we had. I did not recieve a call or email about the break in for me to come and check on my things. When she walked up she stated that she did not know that my unit was apart of it which was ridiculous to say because you had to put one of your locks on it because they cut the lock frame where my lock was, and if you knew like you said that the unit next to mine was hit, you had to have known , there is a whole in my unit which allows me to see all the way down to the last unit on the row. So you mean to tell me you didnt see the hole in the adjacent wall? I have called and left messages and even left a message for the DM to call me, As of to date no call back but someone called me to ask for payment and when I mentioned the issue he stated Oh Im not the manager over here I'm just working here today. And then told me I want receive a call back from a DM for over the next week because they are out of town on a emergency. The communication and customer service for this Facility is beyond unprofessional and I would not recommend it to my worse Enemy. Much Better as Metro Self Storage before they took over... ... Read more
    Carolyn H. - 10 March 2025
    New management is Devon Self Storage. My unit was vandalized and I've lost over $10,000-$15,000 worth of furniture and electronics including a flat screen, guitars, and computers. Not sure why they would leave a unit right next to mine unlocked! Merry Christmas to me... Someone poked holes in 3 adjoining units and decided to easily rob mine. Update: Brandi Vela made my move out smooth and she was very sympathetic and easy going. Updated my rating to 3 stars because of that. She said that they may be getting security in the near future so maybe I'll come back when they do. ... Read more
    Frenchmanners (. - 9 January 2025
    Rhonda M. - 8 January 2025
    Claudia at 9840 Bissonnet was very helpful today when I went to close my account there. A rat totally wreaked havoc on my unit and property. Chewed through clothes and expensive dress shoes so the same cannot be said for owners for not having better rodent control to protect people's property but Claudia was very friendly and apologized for the inconvenience. ... Read more
    Frankie G. - 22 February 2024

    About this facility

    Located at 9840 Bissonnet Street in bustling Houston, TX, this Devon Self Storage facility offers units in small, medium, and large sizes, accommodating a variety of storage needs. Whether you’re decluttering your home or need extra space for your business inventory, this facility provides flexible options to match your requirements.

    Convenience is a priority here, with features such as drive-up access, making it easy to load and unload directly from your vehicle. For those with recreational vehicles, the facility also offers parking and RV storage, ideal for safeguarding your camper or trailer between trips. Security is well-maintained on-site with security cameras and an onsite manager for added peace of mind. The gate access ensures only authorized individuals can enter the premises. Customers will appreciate the modern touch of contactless renting and the ability to manage payments online.

    With its excellent amenities and convenient location, this facility is a great choice for Houston residents looking for safe, secure, and user-friendly storage solutions.

    Price comparison

    See how this facility's unit prices compare to others in Houston, broken down by size.

    Small $5/mo
    Location minimum Location maximum
    $5/mo $640/mo
    Medium $14/mo
    Location minimum Location maximum
    $8/mo $820/mo
    Large $55/mo
    Location minimum Location maximum
    $19/mo $6450/mo

    Location & walkability

    This storage facility is in a highly accessible area with excellent walkability and public transit options.

    69

    out of 100

    Walk Score

    Somewhat Walkable

    Some errands can be accomplished on foot

    44

    out of 100

    Transit Score

    Some Transit

    A few nearby public transportation options

    56

    out of 100

    Bike Score

    Bikeable

    Some bike infrastructure

    Walk Score®: 69, Transit Score®: 44, Bike Score®: 56

    Neighborhood highlights

    Located near shopping, car wash stations, and other local conveniences, this storage facility helps you make the most of every visit.

    • Sintafrik African Concept Center

      Shopping 0.11 miles

    • EchoPark Automotive Houston Southwest Freeway

      Shopping 0.27 miles

    • Houston Police Department - Westwood

      Services 0.28 miles

    • Westwood Park and Ride

      Services 0.32 miles

    • Westwood Park & Ride

      Transportation 0.33 miles

    • Plainfield Inn

      Services 0.35 miles

    • Enterprise

      Services 0.39 miles

    • Whataburger

      Food & Drinks 0.46 miles

    • Land Rover Southwest Houston

      Shopping 0.47 miles

    Frequently Asked Questions

    The right storage unit size depends on what you plan to store and how much space you need to move around your items.

    5x5 or 5x10 units are great for smaller loads, such as chairs, lamps, small furniture pieces, boxes, books, and documents.

    10x10 or 10x15 units work well for larger furniture, bicycles, appliances, and the contents of a small apartment.

    10x20 or 10x30 units can typically fit the contents of a three-bedroom home, including large furniture and multiple appliances.

    If you’re unsure which size is best, a unit size calculator can help estimate the right fit based on the items you’re planning to store – helping you avoid paying for more space than you need.

    The facility at 9840 Bissonnet Street is accessible during regular access hours, typically Mon-Fri: 9:30 a.m. - 6 p.m., Sat: 9 a.m. - 5 p.m. Office hours and gate access times may differ, so it’s a good idea to check the facility’s posted schedule before your visit.

    To open your storage unit door, start by unlocking it, whether it uses a traditional padlock or a Bluetooth-enabled smart lock. Once unlocked, grab the bottom handle and lift or pull up the roll-up door until it’s fully open.

    If you’re using the unit for the first time, make sure the lock is properly removed before opening the door to avoid damage.

    Security helps protect your belongings while they’re in storage and gives you peace of mind between visits. Many self storage facilities use a combination of features such as video surveillance, gated access, on-site management, and well-lit premises to help deter unauthorized access.

    At Devon Self Storage - 9840 Bissonnet Street, available security amenities may include Security Camera, Gate, Onsite Manager, designed to help keep your items protected.

    Yes, most standard vehicles can be stored in self storage units. A 10x20 unit typically provides enough space for a car, while outdoor or designated parking areas may be available for larger vehicles.

    For safety reasons, most self storage facilities restrict certain items. These commonly include:

    • Hazardous, flammable, or toxic materials
    • Perishable food
    • Live plants or animals
    • Cash, firearms, or irreplaceable valuables

    Always check with the facility at 9840 Bissonnet Street for specific restrictions and recommendations.

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