Public Storage - 11770 Southwest Fwy, Houston, TX 77031

4.6/5 - 637 Reviews
Location:
11770 Southwest Fwy, Houston, TX 77031
Office hours:
  • Mon-Fri: 9:30 a.m. - 6 p.m.
  • Sat-Sun: 9:30 a.m. - 5 p.m.

Public Storage - 11770 Southwest Fwy, Houston, TX 77031

  • Climate-Controlled

    Protect belongings from temperature changes and humidity

  • Indoor

    Units are located indoors for added protection and convenience

  • Drive-Up Access

    Drive directly up to your unit for easy loading and unloading

    Not sure which size you need? Check our size guide to find the perfect fit.
    10x7.5 Self Storage 75 Sq. Ft.
    Climate-Controlled Elevator Roll-Up
    $33/mo
    10x5 Self Storage 50 Sq. Ft.
    Climate-Controlled Roll-Up First Floor Access
    $32/mo
    8x10 Self Storage 80 Sq. Ft.
    Climate-Controlled Elevator Roll-Up
    $35/mo
    7.5x10 Self Storage 75 Sq. Ft.
    Climate-Controlled Elevator Roll-Up
    $34/mo
    5x10 Self Storage 50 Sq. Ft.
    Climate-Controlled Elevator Roll-Up
    $27/mo
    5x10 Self Storage 50 Sq. Ft.
    Roll-Up Drive-up Access First Floor Access Outdoor Access
    $27/mo
    5x10 Self Storage 50 Sq. Ft.
    Elevator Access Swing First Floor Access
    $24/mo
    5x7.5 Self Storage 38 Sq. Ft.
    Climate-Controlled Elevator Roll-Up
    $20/mo
    5x5 Self Storage 25 Sq. Ft.
    Climate-Controlled Elevator Roll-Up
    $18/mo
    5x5 Self Storage 25 Sq. Ft.
    Climate-Controlled Elevator Swing
    $16 - $19/mo
    5x5 Self Storage 25 Sq. Ft.
    Elevator Access Swing First Floor Access Outdoor Access
    $16/mo
    10x15 Self Storage 150 Sq. Ft.
    Climate-Controlled Elevator Roll-Up
    $131 - $160/mo
    10x15 Self Storage 150 Sq. Ft.
    Roll-Up Drive-up Access First Floor Access Outdoor Access
    $131/mo
    10x10 Self Storage 100 Sq. Ft.
    Roll-Up Drive-up Access First Floor Access Outdoor Access
    $60/mo
    10x10 Self Storage 100 Sq. Ft.
    Climate-Controlled Elevator Roll-Up
    $53/mo
    10x30 Self Storage 300 Sq. Ft.
    Climate-Controlled Elevator Roll-Up First Floor Access
    $278/mo
    10x30 Vehicle 300 Sq. Ft.
    Boat Storage Roll-Up Drive-up Access Outdoor Access Parking RV Storage
    $245/mo
    10x20 Self Storage 200 Sq. Ft.
    Climate-Controlled Elevator Roll-Up
    $153/mo
    10x20 Self Storage 200 Sq. Ft.
    Climate-Controlled Roll-Up First Floor Access
    $147/mo
    10x20 Vehicle 200 Sq. Ft.
    Car Storage Roll-Up Drive-up Access Outdoor Access Parking
    $137/mo
    8x25 RV 200 Sq. Ft.
    Boat Storage Drive-up Access Outdoor Access RV Storage
    $72/mo
    No units are currently available.

    Amenities & features

    • Climate-Controlled
    • Indoor
    • Drive-Up Access
    • Retail Available
    • Onsite Manager
    • Security Camera
    • Gate
    • Parking
    • Credit Cards Accepted
    • Elevators
    • First Floor Access
    • Multi-Level Storage
    • Online Payment
    • RV Storage

    Customer reviews

    4.6/5
    Average rating
    637
    Number of reviews

    Read some helpful reviews of Public Storage, shared by real renters with genuine experiences and honest opinions.

    After having a less than pleasant experience at another location, it was so refreshing to be helped by Ms. Bre! She was extremely helpful and very friendly. So pleased with my experiences at this location!!! ... Read more
    Sherri C. - 1 July 2026
    1st time They literally kept threatening to auction my car after 1 day of being late 2nd attempt raise my price twice for crazy reasons 3rd attempt my car set in my yard for a whole year without being on flat the tires were still fairly new then all of a sudden after all of the other attempts to get me to move my vehicle my tire start going low and a car part that was left inside the vehicle was stolen it was a brand new alternator for nephews car.. I didn’t even know that my vehicle was going flat until they threatened that I’m in violation cause my vehicle tire was going flat so I arranged to move my car then after get there I see plenty more older than my car cars on flat & going flat just like mine I wonder did they keep messaging them Also They found many reason to change my payment it went from $75 to $100 to $140 and they THOUGHT I was going to pay $60 for a violation that you guys most likely did so ONE STAR IT IS !! ... Read more
    Shakita M. - 2 June 2026
    Nyoka M. - 4 October 2025
    I had such a great experience setting up my storage unit thanks to Sam! From the moment I walked in, he was welcoming, professional, and very knowledgeable. He took the time to explain everything thoroughly, from the different unit options to the best fit for my needs. Sam walked me through the setup process step by step, making sure I understood how to access my unit, gate hours, and all of the important details about payment and security. What really stood out was how patient and attentive he was he answered all of my questions clearly and never made me feel rushed. He made sure I had all the information I needed so I could feel completely comfortable with my decision. The whole process was quick, smooth, and stress-free, and that’s all because of Sam’s outstanding customer service. ... Read more
    Sierra w. - 24 August 2025
    Storage overall is nice… always clean BUT it is an inconvenience when there are NO CARTS at the entrance towards back. I should not have to get there… and then go walk way down to first entrance to access a cart and then there’s only ONE. People are keeping them for that reason in their storage. You have cameras and literally can see who, when, and where( which storage unit ) the person who grabs the cart and does not return. Start CHARGING them for keeping them. Sam, the attendant who works there… he’s made attempts for you all to allow a sign placed on the entrances of returning carts or they will be charged! He’s always attentive ( when I’ve called) always professional and it seems as if he’s on top of things as he noticed me walking way down to other entrance just to get what should have been at my entrance. So that I see he is observing. Please FIX this because if I catch someone placing in their storage I WILL get their picture and send to office myself… then maybe I can get a fee off my storage did my services! T J ... Read more
    Traci J. - 18 August 2025
    Don't trust Public Storage! Posting to bring this to the top!!! Vacating and you should too!! The whole facility was robbed 5/9/25. They hit multiple units and i still see plenty of locks on from Public storage, so not everyone knows yet. I had paid movers to move a washer and dryer and found my locker was broken into. I found out on memorial day. Left voicemail for District manager (Michael Bates) and have heard nothing for weeks. NEVER heard from him. Was moving the washer and dryer into a house for a tenant and had to pay for a new washer and dryer. Wouldn't have offered a washer and dryer I didn't have, had I known I was robbed. I have lost some sentimental things from brothers passing as well. More than half my stuff is gone and I can't get anyone on the phone. A month later and nothing. We have called the DIstrict Manager multiple times since we have been robbed and have not heard from him, but he calls his employees back very quickly when I am in the office. I wouldn't trust this place at all. Based on what the police and staff have said we firmly believe its an inside job. Plenty of new folks moving in while those that were robbed appear to be leaving. When i talked to them, they had no idea any of this has happened. I am moving out and moving on and I will be loud while I do it. Do NOT TRUST Public Storage. ... Read more
    Chris R. - 1 August 2025
    I’ve been a customer at Public Storage for over a year now. I have waited until vacating to write this review on my climate controlled unit. My overall experience was amazing. Manager at this location (Sam) is always working and willing to assist. No issues with my unit at all. Elevators always working and dollies are usually available at entrance. Location is great! Thanks Sam for a great storing experience!!! 10/10 recommend. ... Read more
    Victoria W. - 30 July 2025
    Nice location, the staff are great - Sam is always a big help when I come in, but the prices going up once or twice a year is ridiculous!! And not just that....the smell they have in the units is awful!! Even if your stuff is stored in boxes, when you take it out it will have a funky fishy kinda smell. They have tried fixing it just doesn't go away so be prepared to wash everything!! ... Read more
    LaKenya K. - 11 March 2025
    This review is not a reflection of the staff as I never had interaction with them but simply the storage unit as a whole. I always noticed this strong fishy smell when I moved my stuff in back in April. Upon digging further I found a review here that mentioned someone has boxes of Dried Fish in the storage unit and unfortunately the staff cannot tell them to move out their fishy boxes. I figured since the smell was towards the beginning of the entrance and my unit was towards the very back end that I wouldn't have any issues but upon moving out and opening my boxes I noticed a faint fishy smell. The exact same smell as the storage building. If you have blankets, clothes, mattresses etc. I would HIGHLY advise against putting your things here. I hope i'm able to get it out with a few washes and hopefully deodorizing my mattress. ... Read more
    Ashley W. - 16 December 2024
    Samuel Washington should be head of customer service for Public Storage. I have been a customer for 22 years. I have had many bad encounters with poorly trained employees. It boarded on the level of rudeness. Sam in an earth angel. He deserves to be in upper management training managers. Rarely have I had a person who was so kind to me and not be a friend. He is a friend now. I would hate to lose him, but he is an excellent ambassador for Public Storage. ... Read more
    Carolyn H. - 14 November 2024
    With a move close upon me- I called this location and spoke with Aiesha- she was so pleasant and helpful. I was not sure of size & capacity. and now confident with that and price point - I can check that off my to do list. It was nice to speak with a person who wanted to help and knew just what I needed to understand with renting a space. Thank u again And look forward to meeting soon ... Read more
    Angela D. - 13 November 2024
    employees, very sweet company prices are a rip off How can in one year you go up so much 80 to 110.00 Are you serious 30.00 dollars , taking advantage of customers? wow Don't think the owners care about customer service they lose a lot of customers taking advantage of them like that , at first they make you think you're getting a good deal It's a front, and then they answer your comments. I did that before too. I was a customer service manager for years , I got five stars because I didn't mislead my customers. I was honest and took care of them. I'm sure the owners would not like to be taken advantage of if it was them , Rather they purchase or rent or buy so think about how we feel Because we are your customers and we bring you business sad how some people run their business and I see you only answer the good reviews no comments on the bad That sad too ... Read more
    SONIA A. - 27 September 2024

    About this facility

    Located at 11770 Southwest Freeway, this Public Storage facility offers a variety of unit sizes, including small, medium, and large, to fit a range of storage needs. With features like roll-up and swing doors, as well as elevator access for upper floors, this facility is designed for convenience and accessibility.

    Houston's humid climate makes the availability of climate-controlled units a significant benefit, ensuring your belongings are protected from temperature and moisture fluctuations. For those seeking easy loading and unloading, the facility also offers drive-up access. The property is multi-level with first-floor access options for added convenience. Security is a priority here, with security cameras, gated entry, and an onsite manager presence.

    If you need parking or RV storage, this facility has ample space to accommodate vehicles of various sizes. The on-site retail shop for moving supplies and easy online payment options make this facility a practical choice for both short-term and long-term storage solutions. Ideal for local residents or businesses in southwest Houston, this Public Storage facility combines convenience, security, and flexibility.

    Price comparison

    See how this facility's unit prices compare to others in Houston, broken down by size.

    Small $26/mo
    Location minimum Location maximum
    $5/mo $640/mo
    Medium $94/mo
    Location minimum Location maximum
    $8/mo $820/mo
    Large $172/mo
    Location minimum Location maximum
    $19/mo $6450/mo

    Location & walkability

    This storage facility is in a highly accessible area with excellent walkability and public transit options.

    70

    out of 100

    Walk Score

    Very Walkable

    Most errands can be accomplished on foot

    36

    out of 100

    Transit Score

    Some Transit

    A few nearby public transportation options

    52

    out of 100

    Bike Score

    Bikeable

    Some bike infrastructure

    Walk Score®: 70, Transit Score®: 36, Bike Score®: 52

    Neighborhood highlights

    Located near shopping, car wash stations, and other local conveniences, this storage facility helps you make the most of every visit.

    • Symphony Inn & Suites

      Services 0.04 miles

    • Ostioneria 59

      Food & Drinks 0.08 miles

    • Chase

      Services 0.14 miles

    • Lopez

      Food & Drinks 0.15 miles

    • Popeyes

      Food & Drinks 0.27 miles

    • The House of Chandeliers and Lighting

      Shopping 0.29 miles

    • Acacia Food Mart

      Grocery Stores 0.33 miles

    • McDonald's

      Food & Drinks 0.36 miles

    • Shell

      Services 0.37 miles

    Frequently Asked Questions

    The right storage unit size depends on what you plan to store and how much space you need to move around your items.

    5x5 or 5x10 units are great for smaller loads, such as chairs, lamps, small furniture pieces, boxes, books, and documents.

    10x10 or 10x15 units work well for larger furniture, bicycles, appliances, and the contents of a small apartment.

    10x20 or 10x30 units can typically fit the contents of a three-bedroom home, including large furniture and multiple appliances.

    If you’re unsure which size is best, a unit size calculator can help estimate the right fit based on the items you’re planning to store – helping you avoid paying for more space than you need.

    Climate-controlled storage units maintain consistent temperature and humidity levels, helping protect items from damage caused by heat, cold, or excess moisture.

    You may want climate control if you’re storing items that can be sensitive to temperature changes, such as furniture, clothing, appliances, paperwork, photographs, artwork, electronics, or wood and leather goods. These units are especially useful for long-term storage or in areas with hot summers, cold winters, or high humidity.

    If you’re storing durable items like tools or outdoor gear, a standard unit may be sufficient. When in doubt, climate control offers added protection and peace of mind.

    The facility at 11770 Southwest Fwy is accessible during regular access hours, typically Mon-Fri: 9:30 a.m. - 6 p.m., Sat-Sun: 9:30 a.m. - 5 p.m. Office hours and gate access times may differ, so it’s a good idea to check the facility’s posted schedule before your visit.

    To open your storage unit door, start by unlocking it, whether it uses a traditional padlock or a Bluetooth-enabled smart lock. Once unlocked, grab the bottom handle and lift or pull up the roll-up door until it’s fully open.

    If you’re using the unit for the first time, make sure the lock is properly removed before opening the door to avoid damage.

    Security helps protect your belongings while they’re in storage and gives you peace of mind between visits. Many self storage facilities use a combination of features such as video surveillance, gated access, on-site management, and well-lit premises to help deter unauthorized access.

    At Public Storage - 11770 Southwest Fwy, available security amenities may include Security Camera, Gate, Onsite Manager, designed to help keep your items protected.

    Yes, most standard vehicles can be stored in self storage units. A 10x20 unit typically provides enough space for a car, while outdoor or designated parking areas may be available for larger vehicles.

    For safety reasons, most self storage facilities restrict certain items. These commonly include:

    • Hazardous, flammable, or toxic materials
    • Perishable food
    • Live plants or animals
    • Cash, firearms, or irreplaceable valuables

    Always check with the facility at 11770 Southwest Fwy for specific restrictions and recommendations.

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