Public Storage - 1165 North Loop West, Houston, TX 77008

4.4/5 - 498 Reviews
Location:
1165 North Loop West, Houston, TX 77008
Office hours:
  • Mon-Fri: 9:30 a.m. - 6 p.m.
  • Sat-Sun: 9:30 a.m. - 5 p.m.

Public Storage - 1165 North Loop West, Houston, TX 77008

  • Climate-Controlled

    Protect belongings from temperature changes and humidity

  • Indoor

    Units are located indoors for added protection and convenience

  • Retail Available

    Moving and packing supplies available for purchase on-site

    Not sure which size you need? Check our size guide to find the perfect fit.
    10x5 Self Storage 50 Sq. Ft.
    Climate-Controlled Elevator Roll-Up
    $36/mo
    7.5x10 Self Storage 75 Sq. Ft.
    Climate-Controlled Elevator Roll-Up
    $54/mo
    7.5x5 Self Storage 38 Sq. Ft.
    Climate-Controlled Elevator Roll-Up
    $28/mo
    5x10 Self Storage 50 Sq. Ft.
    Climate-Controlled Roll-Up First Floor Access
    $51/mo
    5x10 Self Storage 50 Sq. Ft.
    Climate-Controlled Elevator Swing
    $38/mo
    5x5 Self Storage 25 Sq. Ft.
    Climate-Controlled Swing First Floor Access
    $28/mo
    5x5 Self Storage 25 Sq. Ft.
    Climate-Controlled Elevator Roll-Up
    $23 - $27/mo
    5x5 Self Storage 25 Sq. Ft.
    Climate-Controlled Elevator Swing
    $22/mo
    10x15 Self Storage 150 Sq. Ft.
    Climate-Controlled Roll-Up First Floor Access
    $226/mo
    10x15 Self Storage 150 Sq. Ft.
    Climate-Controlled Elevator Roll-Up
    $168 - $226/mo
    10x10 Self Storage 100 Sq. Ft.
    Climate-Controlled Roll-Up First Floor Access
    $182/mo
    10x10 Self Storage 100 Sq. Ft.
    Climate-Controlled Elevator Roll-Up
    $135/mo
    10x30 Self Storage 300 Sq. Ft.
    Climate-Controlled Elevator Roll-Up
    $387/mo
    10x20 Self Storage 200 Sq. Ft.
    Climate-Controlled Roll-Up First Floor Access
    $260/mo
    10x20 Self Storage 200 Sq. Ft.
    Climate-Controlled Elevator Roll-Up
    $220 - $262/mo
    No units are currently available.

    Amenities & features

    • Climate-Controlled
    • Indoor
    • Retail Available
    • Onsite Manager
    • Truck Rentals
    • Contactless Renting
    • Security Camera
    • Gate
    • Credit Cards Accepted
    • Elevators
    • First Floor Access
    • Multi-Level Storage
    • Online Payment

    Customer reviews

    4.4/5
    Average rating
    498
    Number of reviews

    Read some helpful reviews of Public Storage, shared by real renters with genuine experiences and honest opinions.

    Rarely anyone on site for assisstance. When they are there, they are very limited in the help they can provide. My door has been broken since move in and no one seems to know if it will ever get fixed. App rarely works for elevator access or exiting facility. ... Read more
    Laura W. - 30 January 2026
    I’ve been using Public Storage for a few months now and have even gone through downsizing. The property manager, George, has been the most helpful person to guide me through sizing and finding the right unit. I’d recommend this location to anyone! ... Read more
    Lauren W. - 20 January 2026
    Please do not waste your time on this public at this location they open at 9am -6pm Due to it being a secure location again look at the reviews that location has been broken 2yrs ago. Also, there was another review left regarding rats. Of course These reviews left me very concerned on top of their hours being very inconvenient for someone like myself that works past 6pm. So please do not waste your time on this specific location. The staff there is very rude as well. When I simply asked one of the customer service representatives at the desk question regarding the break-in, he got very defensive and started yelling at me. THERE HASNT BEEN ANY BREAK IN AT THIS LOCATION ….!! Why are you in customer service if you don’t A simple question that was asked. I have every right to state my concern of any reviews that are alarming. If I could, I will give a zero Stars. ... Read more
    Linda L. - 16 September 2025
    George was extremely rude that work in afternoon and evening . I was informed that this storage facility had 24-hour access, but he couldn’t assist me when I became trapped inside. He simply left as soon as it was 6 pm. When I moved my belongings in, I couldn’t find a cart to use to move them up to the third floor. You need to improve your service and provide more carts. Getting 0 stars from me and I can’t wait to move my things out as soon as possible ... Read more
    Alicia B. - 2 September 2025
    I had a question about my bill, so I called the office and spoke to George. He was the NICEST person to deal with! He resolved my issue quickly and definitely went above and beyond to keep me as his customer. I won't rent a storage unit from anywhere else as long as they keep people like George around. ... Read more
    Kristi C. - 30 August 2025
    Went by and found out I had reserved a unit at another facility not at this N West loop location but George helped me get a unit there. Very customer friendly person a location looked clean. If you need a place to store your belongings go by and see these folks! ... Read more
    Robert H. - 7 May 2025
    I like the location and while I was initially okay with the the 9:30-56 hours, I’ve come to hate it. Customers pay to store their belongings there and should be able to get into it when needed. Nevermind the fact most people work those hours. Should also mention that there is a gentleman that locks the doors around 4pm and makes himself unavailable which is an issue when the door entry system they use often does not work. Only 2-3 months here and already looking for another location or storage business. ... Read more
    Christopher N. - 20 April 2025
    Norma B. - 20 February 2025
    During my recent visit to the west loop location, I had the pleasure of being assisted by George, who truly went above and beyond to provide outstanding customer service. His friendly demeanor immediately put me at ease, and he took the time to listen to my needs attentively. George not only offered knowledgeable recommendations tailored to my preferences but also ensured that I felt valued as a customer. His willingness to address all my questions and provide additional assistance made my experience incredibly enjoyable and memorable. ... Read more
    Sharon L. - 14 February 2025
    Easiest process to rent a storage ever! And the guy at the front desk Gerardo was so helpful! He not only helped me find my unit but he also helped me roll one of my carts in. Super happy with my experience ... Read more
    Esmeralda G. - 6 January 2025
    My transactions at public storage have always ended with a pleasant end & with knowledge! My first time having my own storage so thank you to Gerardo especially for taking his time to hear me out and help. He puts customers first! I met George as well, way back when I first got my unit. He’s very calm and nice! ... Read more
    Emily E. - 3 December 2024
    Every time I’ve called or visited this location, I have been very pleased with the excellent customer service I received! Maria was extremely helpful when I first came to check out units 6 months ago, and when calling today to inquire about rates of my current unit with them, George was able to save me money by going the extra mile to check on a few things to see if I’d be eligible for a discount. I was! Thank you so much! ... Read more
    Lisa F. - 14 November 2024

    About this facility

    Located at 1165 North Loop West, this Public Storage facility in Houston offers storage solutions tailored to a variety of needs, with small, medium, and large units available. The units include swing doors, roll-up access, and climate-controlled options, ensuring your items are stored safely and securely in Houston's often humid climate. The multi-level layout provides a mix of indoor access and convenient elevator access, making storing and retrieving belongings straightforward.

    This facility boasts a variety of useful amenities such as security cameras, an onsite manager, and contactless renting for a smooth experience. For added flexibility, customers can pay using credit cards or manage their accounts with online payment options. The first-floor access and availability of retail moving supplies and truck rentals make it an excellent choice for those in transition.

    Whether you're moving, decluttering, or need climate-controlled storage for sensitive items, this Public Storage facility stands out as a reliable option in the Houston area.

    Price comparison

    See how this facility's unit prices compare to others in Houston, broken down by size.

    Small $35/mo
    Location minimum Location maximum
    $5/mo $640/mo
    Medium $178/mo
    Location minimum Location maximum
    $8/mo $820/mo
    Large $289/mo
    Location minimum Location maximum
    $19/mo $6450/mo

    Location & walkability

    This storage facility is in an area with moderate walkability and some public transit options. A personal vehicle may be needed for certain trips.

    52

    out of 100

    Walk Score

    Somewhat Walkable

    Some errands can be accomplished on foot

    39

    out of 100

    Transit Score

    Some Transit

    A few nearby public transportation options

    48

    out of 100

    Bike Score

    Somewhat Bikeable

    Minimal bike infrastructure

    Walk Score®: 52, Transit Score®: 39, Bike Score®: 48

    Neighborhood highlights

    Located near shopping, car wash stations, and other local conveniences, this storage facility helps you make the most of every visit.

    • Mary E. Conn & Associates

      Services 0.06 miles

    • Law Offices of Denise Adkison-Brown, PLLC

      Services 0.07 miles

    • 9Round Fitness

      Recreation & Entertainment 0.11 miles

    • Pei Wei

      Food & Drinks 0.11 miles

    • Chipotle

      Food & Drinks 0.12 miles

    • Office Depot

      Shopping 0.16 miles

    • Nossa Law Office P.C.

      Services 0.23 miles

    • Chick-fil-A

      Food & Drinks 0.24 miles

    • Pep Boys

      Services 0.3 miles

    Frequently Asked Questions

    The right storage unit size depends on what you plan to store and how much space you need to move around your items.

    5x5 or 5x10 units are great for smaller loads, such as chairs, lamps, small furniture pieces, boxes, books, and documents.

    10x10 or 10x15 units work well for larger furniture, bicycles, appliances, and the contents of a small apartment.

    10x20 or 10x30 units can typically fit the contents of a three-bedroom home, including large furniture and multiple appliances.

    If you’re unsure which size is best, a unit size calculator can help estimate the right fit based on the items you’re planning to store – helping you avoid paying for more space than you need.

    Climate-controlled storage units maintain consistent temperature and humidity levels, helping protect items from damage caused by heat, cold, or excess moisture.

    You may want climate control if you’re storing items that can be sensitive to temperature changes, such as furniture, clothing, appliances, paperwork, photographs, artwork, electronics, or wood and leather goods. These units are especially useful for long-term storage or in areas with hot summers, cold winters, or high humidity.

    If you’re storing durable items like tools or outdoor gear, a standard unit may be sufficient. When in doubt, climate control offers added protection and peace of mind.

    The facility at 1165 North Loop West is accessible during regular access hours, typically Mon-Fri: 9:30 a.m. - 6 p.m., Sat-Sun: 9:30 a.m. - 5 p.m. Office hours and gate access times may differ, so it’s a good idea to check the facility’s posted schedule before your visit.

    To open your storage unit door, start by unlocking it, whether it uses a traditional padlock or a Bluetooth-enabled smart lock. Once unlocked, grab the bottom handle and lift or pull up the roll-up door until it’s fully open.

    If you’re using the unit for the first time, make sure the lock is properly removed before opening the door to avoid damage.

    Security helps protect your belongings while they’re in storage and gives you peace of mind between visits. Many self storage facilities use a combination of features such as video surveillance, gated access, on-site management, and well-lit premises to help deter unauthorized access.

    At Public Storage - 1165 North Loop West, available security amenities may include Security Camera, Gate, Onsite Manager, designed to help keep your items protected.

    Yes, most standard vehicles can be stored in self storage units. A 10x20 unit typically provides enough space for a car, while outdoor or designated parking areas may be available for larger vehicles.

    For safety reasons, most self storage facilities restrict certain items. These commonly include:

    • Hazardous, flammable, or toxic materials
    • Perishable food
    • Live plants or animals
    • Cash, firearms, or irreplaceable valuables

    Always check with the facility at 1165 North Loop West for specific restrictions and recommendations.

    Storage units for rent – StorageCafe
    Contact this property now: