Public Storage - 12400 Fondren Road, Houston, TX 77035

4.8/5 - 463 Reviews
Location:
12400 Fondren Road, Houston, TX 77035
Office hours:
  • Mon-Sun: 6 a.m. - 9 p.m.

Public Storage - 12400 Fondren Road, Houston, TX 77035

  • Indoor

    Units are located indoors for added protection and convenience

  • Drive-Up Access

    Drive directly up to your unit for easy loading and unloading

  • Retail Available

    Moving and packing supplies available for purchase on-site

    Not sure which size you need? Check our size guide to find the perfect fit.
    6x10 Self Storage 60 Sq. Ft.
    $46/mo
    6x6 Self Storage 36 Sq. Ft.
    First Floor Access
    $14/mo
    5x15 Self Storage 75 Sq. Ft.
    $74/mo
    5x10 Self Storage 50 Sq. Ft.
    $43 - $45/mo
    10x15 Self Storage 150 Sq. Ft.
    $159/mo
    10x10 Self Storage 100 Sq. Ft.
    $91/mo
    10x20 Self Storage 200 Sq. Ft.
    $158/mo
    No units are currently available.

    Amenities & features

    • Indoor
    • Drive-Up Access
    • Retail Available
    • Onsite Manager
    • Security Camera
    • Gate
    • Parking
    • Credit Cards Accepted
    • First Floor Access
    • Online Payment
    • RV Storage

    Customer reviews

    4.8/5
    Average rating
    463
    Number of reviews

    Read some helpful reviews of Public Storage, shared by real renters with genuine experiences and honest opinions.

    had a great experience with Public Storage. The rental process was easy, quick, and straightforward. The facility is clean, well-maintained, and the location is nice and convenient. The staff was helpful, and everything went smoothly from start to finish. I would definitely recommend this location to anyone looking for storage. ... Read more
    MAGA F. - 22 June 2026
    Vannessa V. - 25 February 2026
    I must say the property is looking much better and the new manager LC is amazing,she's tough but cares and was very helpful!!!! i was thinking about moving my unit to another property but after seeing the changes I'll stay keep it up Ms LC ... Read more
    Larry J. - 29 January 2026
    My mom just rented a space and unfortunately, I had to work so I told her to hold off so I can help her move her things in,when I met her at storage,the property manager Elise M was out there with my mom helping my mom move her stuff in!!!! my mom is 84 but she’s still a firecracker And I know she’s not easy to deal with, but when I pulled up, they were laughing and smiling, and putting the stuff in the unit I really appreciate you, Elise!!! ... Read more
    LaShonda F. - 28 January 2026
    I recently lost my husband to cancer after him dealing with dialysis. I was not in a good place until I spoke with Elcie the new manager to this property. She helped me secure a unit. Where I could start the hard part of condensing down our home and begin the transition of grieving as well as unloading. Elcie went out of her way to accommodate me as I cried on her shoulder. She was kind loving professional and a good listener. I applaud public storage for having such a great example of management here. Elcie thank you for holding my hand as I shed many years in front of you. And thank you for being my friend even though I just met you. To public Storage upper management. You need a lot more Elcies working for you. ... Read more
    abie k. - 23 January 2026
    Recently my unit was broken into from the people behind mines. I was very upset and ready to leave but ELSIE MOHAMED the property manager was amazing came out and acted on it very quickly, got me moved into another unit immediately and made me feel safe and secured again. Every since she started at this location everything been going perfect I've really seen the difference in the property, its more clean and organized. ELSIE IS A GEM I WANT TO THANK HER FOR ALL HER HARDWORK AND SUPPORT! ?? ... Read more
    Jamayka R. - 11 January 2026
    The truth is that the unit is neglected, there is too much garbage accumulated and that results in the spread of rats. When I left all my belongings, I returned at night and my top and other things had rats on them and several holes in the walls. I hope to be able to get everything out as soon as possible due to the strong smell of excrement and urine from the rodents. ... Read more
    Paulo - 9 October 2025
    I recently used the Public Storage facility and I couldn’t be more pleased. From start to finish, everything was smooth, professional, and thoroughly hassle-free. What stood out: The facility is spotlessly clean and well maintained. The grounds, hallways, and storage units were clearly cared for, which immediately instilled confidence. Security is top notch. I felt safe during every visit, thanks to the gated entry, surveillance cameras, and staff vigilance. The staff was friendly, knowledgeable, and efficient. They answered my questions patiently, helped me pick the right unit size, and got me set up quickly without any hidden fees or surprises. The move-in process was seamless. The paperwork was simple, the access instructions were easy to follow, and there was no long delay or confusion. Location and access are a bonus — easy to reach, well-lit, and convenient for loading and unloading. Overall, this Public Storage location delivered a first-class experience. I highly recommend it to anyone seeking safe, clean, and dependable storage in the Houston area ... Read more
    Cameron S. - 30 September 2025
    DONT RENT HERE!!!!!!!!! I have to replace most of my items due to the rat infestation!! I was renting two units and they both was damaged and infested! I would never used this location again if I ever need a storage again! They have big holes in the walls from the rats traveling throughout! I filed a claim with the insurance but based off of the previous reviews I'm not expecting them to do anything for my lost but I'm going further with my claim something is going to get done! ... Read more
    Faythia W. - 30 September 2025
    Jessica S. - 25 August 2025
    Convenience of location isn’t bad, the cleanliness of the renters isn’t up to par though. I swear if it wasn’t for Kemosi & his DRIVE to satisfy customers I wouldn’t of stayed I didn’t mind losing out on the money that I’ve already paid but I was definitely looking to switch locations. Kemosi went way above & beyond for me while also trying to take care of other customers on the phone! Grateful for his assistance, but sad he has to work like that. Also, the Kiosk may be a convenience for the company but it’s definitely not for the customers because no one is on-site to speak to so goodluck trying to reach someone in person or on the phone! ... Read more
    Maurissa P. - 1 August 2025
    I had an issue with picking up my keys after there was an upgrade done to the property which caused them to need to replace my lock. Kemosi looked everywhere and found them for me. He went above and beyond. He also helped me get my rent reduced for the next 3 months. ... Read more
    Joe M. - 23 July 2025
    Erika D. - 28 February 2025
    Juan O. - 2 January 2025
    Crystal S. - 21 December 2024
    If I could leave 0 stars I would. This place is absolutely ridiculous. I had my storage broken into by either whomevers storage was next door to mine or an employee. I notified the managers. I was told to contact insurance and make a police report, and I did. I was told insurance would reach back out to me in two days tops, they did not. When I first moved in the storage next to me D19 had so many items, the plywood thin cheap walls were busting through my storage. I notified the worker of my concerns. Nothing was ever changed. Fast forward to now. Either an employee or the people who were next door kicked the wall down and stole 99% of my property, and damaged the 1% they could not steal. I told the manager it had to be the people next door because of the wall and showed them pictures of the wall caved in (it was obvious it was done from the other unit). She said that is impossible because no one has used that unit for the past year. Make it make sense, if no one has had access to that unit in a year, and it’s been ‘empty’ for a year, per her response wouldn’t that mean it’s an employee? I asked what they can do to compensate me from the other manager the other day. He didn’t listen to me at all. I told him I already filed a report with insurance and police. He wasn’t listening to a word I was saying. I was asking why I have to pay full price if my unit is being broken into from the inside and my items damaged and stolen. He said they couldn’t offer me a discount. But this is the same unit that was trying to increase my rent for $30 a month. The managers are complacent, insurance doesn’t do their jobs, and their employees clearly steal. And they will not check the cameras to do an internal investigation. This week I will be contacting the district and regional managers for these matters. I put in my report for the police to press charges. If they find out it’s someone who works there, I will let you guys know, and yes I do have cameras their now. DONT USE THIS PUBLIC STORAGE THEY SUCK!!!AND THE INSURANCE YOU PAY IS FOR NO REASON!IF A SUPERVISOR AHEAD OF THE MANAGERS AT THIS LOCATION SEES THIS FEEL FREE TO CONTACT ME. ... Read more
    Shariah S. - 23 November 2024
    Josh V. - 28 October 2024

    About this facility

    Located at 12400 Fondren Road, this Public Storage facility in Houston, TX, offers storage solutions tailored to fit a variety of needs. With small, medium, and large units available, it accommodates everything from seasonal items to full household storage during relocations or renovations.

    This facility is equipped with drive-up access for easy loading and unloading, as well as indoor units to keep your belongings protected from Houston’s fluctuating weather. Security is prioritized with a gated entrance, security cameras, and an onsite manager providing extra peace of mind. For those with vehicles or recreational equipment, the facility offers parking and RV storage, making it a practical choice for those exploring or living in Houston’s suburban surroundings.

    Convenient payment options, including online payment and accepted credit cards, simplify the rental experience. Plus, with moving supplies available for purchase onsite, this Public Storage facility is an excellent choice for individuals and families seeking secure, accessible, and hassle-free storage.

    Price comparison

    See how this facility's unit prices compare to others in Houston, broken down by size.

    Small $44/mo
    Location minimum Location maximum
    $5/mo $640/mo
    Medium $125/mo
    Location minimum Location maximum
    $8/mo $820/mo
    Large $158/mo
    Location minimum Location maximum
    $19/mo $6450/mo

    Location & walkability

    This storage facility is in an area with moderate walkability and some public transit options. A personal vehicle may be needed for certain trips.

    59

    out of 100

    Walk Score

    Somewhat Walkable

    Some errands can be accomplished on foot

    41

    out of 100

    Transit Score

    Some Transit

    A few nearby public transportation options

    44

    out of 100

    Bike Score

    Somewhat Bikeable

    Minimal bike infrastructure

    Walk Score®: 59, Transit Score®: 41, Bike Score®: 44

    Neighborhood highlights

    Located near shopping, car wash stations, and other local conveniences, this storage facility helps you make the most of every visit.

    • 10 Minute Oil Change

      Services 0.03 miles

    • Exxon

      Services 0.09 miles

    • Family Dollar

      Shopping 0.11 miles

    • Home Run

      Services 0.14 miles

    • Golden Chick

      Food & Drinks 0.14 miles

    • Home Run

      Grocery Stores 0.15 miles

    • Family Dollar

      Shopping 0.25 miles

    • Pyburn's

      Grocery Stores 0.27 miles

    • Sunoco

      Services 0.32 miles

    Frequently Asked Questions

    The right storage unit size depends on what you plan to store and how much space you need to move around your items.

    5x5 or 5x10 units are great for smaller loads, such as chairs, lamps, small furniture pieces, boxes, books, and documents.

    10x10 or 10x15 units work well for larger furniture, bicycles, appliances, and the contents of a small apartment.

    10x20 or 10x30 units can typically fit the contents of a three-bedroom home, including large furniture and multiple appliances.

    If you’re unsure which size is best, a unit size calculator can help estimate the right fit based on the items you’re planning to store – helping you avoid paying for more space than you need.

    The facility at 12400 Fondren Road is accessible during regular access hours, typically Mon-Sun: 6 a.m. - 9 p.m. Office hours and gate access times may differ, so it’s a good idea to check the facility’s posted schedule before your visit.

    To open your storage unit door, start by unlocking it, whether it uses a traditional padlock or a Bluetooth-enabled smart lock. Once unlocked, grab the bottom handle and lift or pull up the roll-up door until it’s fully open.

    If you’re using the unit for the first time, make sure the lock is properly removed before opening the door to avoid damage.

    Security helps protect your belongings while they’re in storage and gives you peace of mind between visits. Many self storage facilities use a combination of features such as video surveillance, gated access, on-site management, and well-lit premises to help deter unauthorized access.

    At Public Storage - 12400 Fondren Road, available security amenities may include Security Camera, Gate, Onsite Manager, designed to help keep your items protected.

    Yes, most standard vehicles can be stored in self storage units. A 10x20 unit typically provides enough space for a car, while outdoor or designated parking areas may be available for larger vehicles.

    For safety reasons, most self storage facilities restrict certain items. These commonly include:

    • Hazardous, flammable, or toxic materials
    • Perishable food
    • Live plants or animals
    • Cash, firearms, or irreplaceable valuables

    Always check with the facility at 12400 Fondren Road for specific restrictions and recommendations.

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