Public Storage - 1419 West Gray Street, Houston, TX 77019

4.5/5 - 537 Reviews
Location:
1419 West Gray Street, Houston, TX 77019
  • Mon-Fri: 9:30 a.m. - 6 p.m.
  • Sat-Sun: 9:30 a.m. - 5 p.m.

Public Storage - 1419 West Gray Street, Houston, TX 77019

  • Climate-Controlled

    Protect belongings from temperature changes and humidity

  • Indoor

    Units are located indoors for added protection and convenience

  • Drive-Up Access

    Drive directly up to your unit for easy loading and unloading

    Not sure which size you need? Check our size guide to find the perfect fit.
    7.5x10 Self Storage 75 Sq. Ft.
    Climate-Controlled Elevator Roll-Up First Floor Access
    $170/mo
    7.5x10 Self Storage 75 Sq. Ft.
    Climate-Controlled Elevator Swing
    $136/mo
    5x10 Self Storage 50 Sq. Ft.
    Climate-Controlled Elevator Swing
    $93/mo
    5x5 Self Storage 25 Sq. Ft.
    Climate-Controlled Elevator Swing
    $69 - $91/mo
    10x15 Self Storage 150 Sq. Ft.
    Roll-Up Drive-up Access First Floor Access Outdoor Access
    $208/mo
    10x12.5 Self Storage 125 Sq. Ft.
    Climate-Controlled Elevator Roll-Up First Floor Access
    $259/mo
    10x10 Self Storage 100 Sq. Ft.
    Roll-Up Drive-up Access First Floor Access Outdoor Access
    $198/mo
    10x10 Self Storage 100 Sq. Ft.
    Climate-Controlled Elevator Swing
    $188 - $211/mo
    10x30 Self Storage 300 Sq. Ft.
    Climate-Controlled Elevator Roll-Up
    $416/mo
    10x30 Self Storage 300 Sq. Ft.
    Roll-Up
    $399/mo
    10x25 Self Storage 250 Sq. Ft.
    Roll-Up
    $360/mo
    10x20 Self Storage 200 Sq. Ft.
    Climate-Controlled Elevator Roll-Up First Floor Access
    $352/mo
    No units are currently available.

    Amenities & features

    • Climate-Controlled
    • Indoor
    • Drive-Up Access
    • Retail Available
    • Onsite Manager
    • Security Camera
    • Gate
    • Parking
    • Credit Cards Accepted
    • Elevators
    • First Floor Access
    • Multi-Level Storage
    • Online Payment

    Customer reviews

    4.5/5
    Average rating
    537
    Number of reviews

    Read some helpful reviews of Public Storage, shared by real renters with genuine experiences and honest opinions.

    In my opinion, this is a great place. Keep in mind this storage facility is smack near downtown, as a result their clientele can range. I have never had issues with other renters. Every place has rules most not to your liking, that doesn't mean they're bad. They have two wonderful African American females their responsive and work with you within their capacity, or company policy. ... Read more
    Casey M. - 8 June 2026
    This is my first time renting a storage unit and I’m so happy with this location. It’s clean, I feel secure either with leaving things in my unit and the process was quick and easy. Kiara was polite and efficient, which was made an already stressful moving day much easier. She answered all of the questions I asked patiently and even checked on me when I returned to the location. Great customer service! ... Read more
    Janell M. - 18 January 2026
    This is my first time having to use a storage and I was recommended to go to Public. I spoke with Ray who informed me of helpful things, help me get my first storage unit set up successfully, and had a great personality! I will now be able to refer people to Ray when needed based on my great experience thus far! ... Read more
    Larresha F. - 1 October 2025
    BEWARE! The facility itself is decent enough, but the business practices are extremely frustrating. Public Storage intentionally lures you in with a reasonable rate, then repeatedly raises the price once you’re moved in—knowing it’s difficult and expensive for customers to move back out. When I moved in, I was charged $276/month for my 10' x 25' unit. Over time, the company kept jacking up the rate. I'd push back—sometimes through the onsite office, sometimes with a district or regional manager—and occasionally they’d make a small adjustment. But before long, the rate would shoot right back up again. By the time I finally had enough and moved out a few weeks ago (August 2025), they were charging me $807/month. Meanwhile, at the same time their website advertised that exact same size unit at the same location for just $289/month, not much more than I originally paid. Yet, they were charging me, a loyal customer, nearly triple what a new customer would pay. I've heard from others as well, this place constantly advertises one prices to pull you in, then hikes rates for loyal long-term clients. If you rent here, be prepared to either keep swallowing massive increases or go through the hassle and cost of moving out. ... Read more
    Jeff K. - 21 September 2025
    I had a fantastic experience with Ray at Public Storage! From the moment I walked in, Ray was welcoming, professional, and extremely knowledgeable. He took the time to explain all of my options clearly, answered every question with patience, and made the whole process stress-free. It’s clear that Ray truly cares about providing excellent customer service—he went above and beyond to make sure I had the right unit for my needs. ... Read more
    Amrel C. - 3 September 2025
    Interesting how favorable reviews get an immediate response but reviews that call out the many failings of this facility and their inability to do anything, as they continue to charge for services, they don’t deliver, go unanswered . While Ray is indeed great and professional, this location is ripping off a large number of customers. The elevators rarely work at the same time, the air conditioning on the third floor hasn’t worked all year and it doesn’t matter who you reach out to at Public Storage corporate, even up to the senior VP level, no one returns messages or does anything to fix problems. I find it interesting that Public Storage in their Agreement can charge customers all sorts of fees for not following the Agreement, but if they do not provide the service that they are charging for, there is no recourse. ... Read more
    David C. - 7 August 2025
    I had a great experience with Ray at Public Storage! From the moment I walked in, Ray was welcoming, professional, and incredibly helpful. He took the time to explain all my options clearly and made the entire rental process smooth and stress-free. It’s rare to find someone who genuinely cares about customer service the way Ray does. The facility was clean, secure, and well-managed, and his attention to detail gave me extra peace of mind. Highly recommend working with Ray if you’re looking for top-notch service and support! ... Read more
    Stephanie R. - 31 July 2025
    The property manager, Ray, was extremely kind and helpful to me during the multiple calls we had. He goes above and beyond to provide solutions and is always extremely professional and respectful. Give that man a raise, a promotion, SOMETHING! Thank you for everything, Ray! ... Read more
    Kalyn T. - 17 June 2025
    I've had a storage unit at this facility since 2019. Recently, a new management team came on board and I can't say enough great things about them. Ray, the newest property manager is amazing. Not only is his level of care for the property exceptional but his customer service and assistance with anything that I need is unmatched. During the years that I've rented a storage unit here.. there have been some issues in regards to management in the past as well as the upkeep of the property which was quite frustrating at times. But I've not had one bad thing to say about the service/accommodations I've received since the new management took over. I've even had the pleasure of communicating with the district manager, Brian and other staff and everyone made sure that my needs were met to the best of their ability. My only complaint would be the hours of access, I wish the closing time was later, as I'm often busy during the day and can't get to the property by 6PM. Hopefully, Public Storage will consider extending the hours of this location. Outside of that nuisance, I totally recommend this location. ... Read more
    Chase D. - 1 June 2025
    Had a small hiccup when I first moved in, but the property manager Ray was quick to reach out and resolve it the very next day. I really appreciate his prompt response and professionalism. Great customer service goes a long way—thank you, Ray! ... Read more
    Carmen D. - 6 April 2025
    All of my things were kept safe and well taken care of. The staff were exceptionally nice and the property manager, Ray, went out of his way to handle closing/vacating my unit after we withdrew our things. We basically didn't have to do anything, which made other aspects of our move so much easier. Thanks Ray! ... Read more
    Michael C. - 30 March 2025
    Ray from Public Storage on West Gray was most professional, effective and friendly in helping me. He came up with a great plan to meet my needs. I am very satisfied and strongly encourage using this public storage. Thank you Ray???? ... Read more
    Donatella B. - 10 March 2025
    Writing to share my experience here. The location was super convenient for me when moving items from my house. And, even more importantly, the manager, Ray, does such a good job at managing the property--I'd be willing to take the extra time to use this location as my primary storage even if it was further from me! I reserved a unit online the day before and accidentally showed up on Saturday morning before the property opened. Ray was already there and let me come into the front office and helped me right away. He was professional, kind, accommodating, and patient. Ray answered all my questions and provided me with all the necessary information to properly access my unit. When I had trouble with opening the door, he promptly came to the unit and assisted me with it. He never made me feel like I was bothering him at all, despite lowkey being needy with my questions. He helped me ensure I had Bluetooth access to the gate via the app and even offered me a pizza when I returned to the office with more questions around lunch. I can't say enough good things about the experience, which is unfortunately increasingly rare in 2025 at any establishment/business, let alone storage units! You can trust your items are well maintained and under good management while Ray is at this location. Thank you, Ray! You made all the difference :) ... Read more
    Sara V. - 4 March 2025
    Ray helped sort us out for a new storage unit. He was courteous and very helpful making sure we got the best unit for our needs. When there was a bit of a snafu with the unit, he promptly addressed it the next day before we even had a chance to follow up with him. Great customer service. Thanks, Ray! ... Read more
    Heather A. - 24 February 2025

    About this facility

    Located at 1419 West Gray Street in Houston, TX, this Public Storage facility offers a variety of unit sizes, including small, medium, and large, to accommodate different storage needs. Whether you’re decluttering your Midtown apartment or storing inventory for a business, the mix of unit options provides flexibility.

    For those sensitive to Houston’s warm climate, the climate-controlled units are ideal for protecting items from heat and humidity. This facility features indoor access, elevators, and multi-level storage, making it easy to reach your belongings in a secure and well-organized space. For added convenience, ground-level units offer drive-up access, simplifying the loading and unloading process. The property is equipped with security cameras and an onsite manager, ensuring a secure environment for your valuables.

    With parking available onsite and retail moving supplies sold within the facility, this location is a practical choice for movers and residents. Online payment options and gate access streamline your experience. This Public Storage facility is a great fit for urban residents, small business owners, and anyone needing reliable storage in Houston.

    Price comparison

    See how this facility's unit prices compare to others in Houston, broken down by size.

    Small $117/mo
    Location minimum Location maximum
    $7/mo $640/mo
    Medium $213/mo
    Location minimum Location maximum
    $16/mo $820/mo
    Large $382/mo
    Location minimum Location maximum
    $29/mo $4500/mo

    Location & walkability

    This storage facility is in a highly accessible area with excellent walkability and public transit options.

    84

    out of 100

    Walk Score

    Very Walkable

    Most errands can be accomplished on foot

    52

    out of 100

    Transit Score

    Good Transit

    Many nearby public transportation options

    69

    out of 100

    Bike Score

    Bikeable

    Some bike infrastructure

    Walk Score®: 84, Transit Score®: 52, Bike Score®: 69

    Neighbourhood highlights

    Located near shopping, car wash stations, and other local conveniences, this storage facility helps you make the most of every visit.

    • Domino's

      Food & Drinks 0.1 miles

    • Cafe Express

      Food & Drinks 0.1 miles

    • Adaptive and Wheelchair Tennis Courts

      Recreation & Entertainment 0.1 miles

    • Wells Fargo

      Services 0.1 miles

    • Panera Bread

      Food & Drinks 0.1 miles

    • Luby's

      Food & Drinks 0.2 miles

    • HomeGoods

      Shopping 0.2 miles

    • Office Depot

      Shopping 0.2 miles

    • Rudyards British Pub

      Food & Drinks 0.2 miles

    Frequently Asked Questions

    The right storage unit size depends on what you plan to store and how much space you need to move around your items.

    5x5 or 5x10 units are great for smaller loads, such as chairs, lamps, small furniture pieces, boxes, books, and documents.

    10x10 or 10x15 units work well for larger furniture, bicycles, appliances, and the contents of a small apartment.

    10x20 or 10x30 units can typically fit the contents of a three-bedroom home, including large furniture and multiple appliances.

    If you’re unsure which size is best, a unit size calculator can help estimate the right fit based on the items you’re planning to store – helping you avoid paying for more space than you need.

    Climate-controlled storage units maintain consistent temperature and humidity levels, helping protect items from damage caused by heat, cold, or excess moisture.

    You may want climate control if you’re storing items that can be sensitive to temperature changes, such as furniture, clothing, appliances, paperwork, photographs, artwork, electronics, or wood and leather goods. These units are especially useful for long-term storage or in areas with hot summers, cold winters, or high humidity.

    If you’re storing durable items like tools or outdoor gear, a standard unit may be sufficient. When in doubt, climate control offers added protection and peace of mind.

    The facility at 1419 West Gray Street is accessible during regular access hours, typically Mon-Fri: 9:30 a.m. - 6 p.m., Sat-Sun: 9:30 a.m. - 5 p.m. Office hours and gate access times may differ, so it’s a good idea to check the facility’s posted schedule before your visit.

    To open your storage unit door, start by unlocking it, whether it uses a traditional padlock or a Bluetooth-enabled smart lock. Once unlocked, grab the bottom handle and lift or pull up the roll-up door until it’s fully open.

    If you’re using the unit for the first time, make sure the lock is properly removed before opening the door to avoid damage.

    Security helps protect your belongings while they’re in storage and gives you peace of mind between visits. Many self storage facilities use a combination of features such as video surveillance, gated access, on-site management, and well-lit premises to help deter unauthorized access.

    At Public Storage - 1419 West Gray Street, available security amenities may include Security Camera, Gate, Onsite Manager, designed to help keep your items protected.

    Yes, most standard vehicles can be stored in self storage units. A 10x20 unit typically provides enough space for a car, while outdoor or designated parking areas may be available for larger vehicles.

    For safety reasons, most self storage facilities restrict certain items. These commonly include:

    • Hazardous, flammable, or toxic materials
    • Perishable food
    • Live plants or animals
    • Cash, firearms, or irreplaceable valuables

    Always check with the facility at 1419 West Gray Street for specific restrictions and recommendations.

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