Public Storage - 3732A Westheimer Road, Houston, TX 77027

4.7/5 - 394 Reviews
Location:
3732A Westheimer Road, Houston, TX 77027
Office hours:
  • Mon-Fri: 9:30 a.m. - 6 p.m.
  • Sat-Sun: 9:30 a.m. - 5 p.m.

Public Storage - 3732A Westheimer Road, Houston, TX 77027

  • Climate-Controlled

    Protect belongings from temperature changes and humidity

  • Indoor

    Units are located indoors for added protection and convenience

  • Drive-Up Access

    Drive directly up to your unit for easy loading and unloading

    Not sure which size you need? Check our size guide to find the perfect fit.
    10x5 Self Storage 50 Sq. Ft.
    Climate-Controlled Roll-Up First Floor Access
    $53/mo
    7.5x10 Self Storage 75 Sq. Ft.
    Climate-Controlled Elevator Roll-Up
    $59 - $67/mo
    5x15 Self Storage 75 Sq. Ft.
    Climate-Controlled Elevator Swing
    $63/mo
    5x10 Self Storage 50 Sq. Ft.
    Climate-Controlled Elevator Swing
    $34 - $42/mo
    5x5 Self Storage 25 Sq. Ft.
    Climate-Controlled Elevator Swing
    $19/mo
    10x15 Self Storage 150 Sq. Ft.
    Climate-Controlled Elevator Roll-Up First Floor Access
    $266/mo
    10x15 Self Storage 150 Sq. Ft.
    Climate-Controlled Roll-Up First Floor Access
    $262/mo
    10x15 Self Storage 150 Sq. Ft.
    Climate-Controlled Elevator Swing
    $221/mo
    10x10 Self Storage 100 Sq. Ft.
    Climate-Controlled Elevator Roll-Up
    $124/mo
    10x10 Self Storage 100 Sq. Ft.
    Climate-Controlled Elevator Swing
    $116 - $130/mo
    10x30 Vehicle 300 Sq. Ft.
    Boat Storage Roll-Up Drive-up Access Outdoor Access Parking RV Storage
    $551/mo
    10x25 Vehicle 250 Sq. Ft.
    Boat Storage Roll-Up Drive-up Access Outdoor Access Parking RV Storage
    $416/mo
    10x20 Vehicle 200 Sq. Ft.
    Car Storage Roll-Up Drive-up Access Outdoor Access Parking
    $251/mo
    No units are currently available.

    Amenities & features

    • Climate-Controlled
    • Indoor
    • Drive-Up Access
    • Retail Available
    • Onsite Manager
    • Security Camera
    • Gate
    • Parking
    • Credit Cards Accepted
    • Elevators
    • First Floor Access
    • Multi-Level Storage
    • Online Payment
    • RV Storage

    Customer reviews

    4.7/5
    Average rating
    394
    Number of reviews

    Read some helpful reviews of Public Storage, shared by real renters with genuine experiences and honest opinions.

    Had a great experience moving in. The app was easy to use to open the gate and the doors, and I had a few minor hiccups with the elevator and the lock, but there was someone cleaning on the first floor and they were easily able to help me. Staff were very friendly. ... Read more
    Kayla D. - 12 June 2026
    This location is always clean and well maintained. The Property Manager Andrew is always available, providing excellent customer service and answers all questions that come up. There are carts available every time I come to the property and always kept in a neat and organized display. The location is convenient and secure. Your storage is in good hands with Andrew! ... Read more
    Mary - 30 January 2026
    I’ve rented multiple storage units at this Public Storage location, and the experience has been excellent. Andrew, the onsite manager, is professional, knowledgeable, and always responsive. His customer service truly sets this location apart. Communication has been clear and proactive, which makes managing multiple units easy and stress-free. Any questions or requests are handled quickly, and Andrew consistently goes above and beyond to make sure everything runs smoothly. The facility is clean, secure, and well-maintained, and it’s obvious this Public Storage is well managed. If you’re looking for a reliable storage facility with great customer service and strong communication, I highly recommend this one. ... Read more
    Travis - 26 January 2026
    The property manager is quite aggressive and is less than professional to say the LEAST. Canceled my unit here for that reason. With that exception the regional manager Brian/Bryan who called me personally and was very professional and understanding (Would give Brian/Bryan 6 stars out of 5 if I could). The location is very convenient but would avoid this location as the manager is not civil at all. ... Read more
    S M. - 23 September 2025
    The Manager Andrew Littlejohn was very courteous and answered all my questions. He was great at recommending the right size I needed to store my belongings. He took his time and walked with me to the unit and showed me how to use the app and its features. I will recommend this location to all my neighbors. ... Read more
    Sandra - 1 September 2025
    Property Manager Andrew provided great service! Showed me a unit, how to download the app and utilize the awesome features it has. I was able to rent and move in within minutes. Andrew went above and beyond from places I l have stored in the past. I will recommend others to this location as well! ... Read more
    George S. - 17 August 2025
    Had a bad experience with a certain (male) manager who called with an aggressive demeanor & would not correct the errors made on my account. I reached out for assistance, to another employee, and she was amazing. Thank you, Yessely, for all of your help & a special shout out to Bryan as well. These 2 displayed genuine concern for customer experience and billing accuracy. I would give 5 stars but that initial experience with the male manager was so terrible, I can't in good conscience. If you need anything, reach out to Yessely, she will make sure you are taken care of. ... Read more
    Christopher M. - 15 August 2025
    Absolutely the worst management running this place. I was charged for a replacement lock, paid for it (i have the receipt &this is confirmed by the current manager) and then a few months later was charged for it again. The rude manager, apparently doesn't know how to remove the charge and ignores calls so he doesn't have to deal with it. This places is terrible and the management is the worst. Avoid like the plague. They will add fraudulent charges and you'll get screwed over. ... Read more
    Christopher M. - 5 August 2025
    Had a great experience thanks to Amrel! Super friendly and made the whole process really easy. She explained everything clearly and helped me find the right unit for what I needed. The place is clean and feels really secure, which is a big plus. ... Read more
    Sasha F. - 18 April 2025
    Amrel was incredibly helpful when I needed assistance with my storage unit at Public Storage. She was professional, courteous, and went out of his way to make sure everything was taken care of smoothly. From answering questions to helping me get set up, her support made a big difference. Really appreciate the service highly recommend! ... Read more
    Leah R. - 18 April 2025
    I have rented space with this location for a long time. Mya, the property manager, has excellent customer service! It is because of Mya that I have stayed with Public Storage! She always answers my calls, or returns my call quickly if I miss her. This location is convenient, easy to access, and clean. I have had zero problems! ... Read more
    Gina P. - 7 February 2025
    Luis - 28 January 2025
    Do NOT trust this place. I want to start off by saying getting moved in was a breeze and priced right. HOWEVER the new manager Brian who cut me off multiple times while i was trying to talk who left a voicemail saying i was getting my price adjusted ( but never adjusted it even though on tape he said it was being done that day over a week ago) said that the 1 dollar down and 77 a month is just to get people moved in so they cab raise the price. He said many people dont pay 77 but well over 200 so i should be grateful im paying over 130 a month regardless of the fact that EVERY public storage and EVERY climate controlled storagge in the area has it priced at HALF that and less in alot of cases. What upset me the most is a few months back i was concerned on my consistently rising rent and spoke with Cameron who was kind courteous and professional. We came to an agreement which has sense been denied by Camerons replacement Brian. Again Brian didn’t let me finish a sentence before interrupting multiple times cutting me off and ending the call stating that even though on my answering machine he said the rent will now be 93 he didn’t know if it could or would be done and that rates rise. I stated being on month to month i could open a new conteact pay half in the exact same facility he said i could if i closed my account and waited ten days but needed to understand they prices they adverise are strickly to draw people in and as soon as people get settled they plan on raising the price on a regular basis. Can’t wait to get my stuff out of here and into a different public storage or anywhere where im not lied to and handled with the amount of disrespect this place has given. If your reading this please understand their new management do NOT keep their word. They will NOT respect you enough to let you even finish a sentence and they are NOT the type of people you want to do business with. ... Read more
    Square S. - 25 January 2025
    Edit: They jack up the rent by $30 every six months and you cannot dispute it because they no longer take calls and the chatbot tells you "no one is available" all day, everyday. If you're only needing to store for less than 6 months as you transition from one place to another, then it's okay, but if you're looking to be here long term, be aware that you'll need to budget for these increases in advance! ---------- This was my first experience with a storage space and I chose this location to put some of my folks' things away as they relocated because of the positive reviews. There are literally 2 other Public Storage facilities within a mile and I discovered they're all in a competition to get the best reviews. The employees are incentivised to be the best in the area which is why you see so many reviews including the names of the on-site manager. However, this internal competition has actually resulted in objectively stellar customer service! The person who was on duty when I moved in was friendly, helpful, patient and knowledgable. She also didn't cut any corners and was insistent on the security policies which put my mind at ease about the facility. The facility itself is clean, well lit and had 3 large moving carts available which was enough to accommodate myself and about 4 other people/families who came and went during my move in. My only complaint is with the app's 'unlock' feature which was very frustrating because of connectivity issues. You're better off using the secondary 'input code manually' option which worked 100% of the time vs 20% for the app's unlock button. So although the tech integration between the building, elevators and the app are impressive, they are dramatically undone by the building itself. This might be alleviated by making the window of time much longer for the elevators to be "open" after pushing the app button, or simply switching the default method to manual input after 3 connectivity failures with a notification explaining why the manual version is being recommended. Anyway, none of that subtracts from the stellar way this facility is managed and the very high customer service levels from apparently all the staff. In addition to the on-site staff, the regional manager deserves kudos for treating their employees well and incentivising them in a way that results in a win/win for both staff and customers. ... Read more
    M P. - 30 December 2024
    I had to move out pretty quickly and this public storage did a fantastic job! I was able to move all my stuff here while I found a new place. The app was really convenient to use. Just be sure not be be there past closing cause then you’d have to call and have them let you out ?? ... Read more
    Hannah S. - 30 September 2024

    About this facility

    Located at 3732A Westheimer Road in Houston, TX, this Public Storage facility offers a range of unit sizes, including small, medium, and large, to meet various storage needs. The facility caters to the demands of Houston's warm and humid climate by providing climate-controlled units, which help protect sensitive items like electronics, furniture, and documents from heat and moisture.

    This multi-level storage property features indoor access and drive-up access for convenient loading and unloading. The facility is equipped with elevators, making it easy to access units on upper levels. For added security and peace of mind, this location includes security cameras, a gated entrance, and the presence of an onsite manager. Parking and RV storage are also available, making it a great option for vehicle or recreational vehicle storage.

    For those planning a move or needing supplies, this facility offers a retail shop onsite. Customers can also take advantage of convenient payment options, including online payment. This facility is an excellent choice for Houston residents who value secure, accessible, and climate-protected storage solutions.

    Price comparison

    See how this facility's unit prices compare to others in Houston, broken down by size.

    Small $46/mo
    Location minimum Location maximum
    $5/mo $640/mo
    Medium $198/mo
    Location minimum Location maximum
    $8/mo $820/mo
    Large $406/mo
    Location minimum Location maximum
    $19/mo $6450/mo

    Location & walkability

    This storage facility is in a highly accessible area with excellent walkability and public transit options.

    69

    out of 100

    Walk Score

    Somewhat Walkable

    Some errands can be accomplished on foot

    48

    out of 100

    Transit Score

    Some Transit

    A few nearby public transportation options

    50

    out of 100

    Bike Score

    Bikeable

    Some bike infrastructure

    Walk Score®: 69, Transit Score®: 48, Bike Score®: 50

    Neighborhood highlights

    Located near shopping, car wash stations, and other local conveniences, this storage facility helps you make the most of every visit.

    • Haven Dentistry

      Services 0.09 miles

    • Our Children's Dentist & Orthodontist

      Services 0.1 miles

    • Walgreens

      Services 0.1 miles

    • Cadence Bank

      Services 0.11 miles

    • Baylor Medicine Family Clinic

      Services 0.11 miles

    • Deutch Fine Jewelry

      Shopping 0.13 miles

    • MW Cleaners

      Shopping 0.15 miles

    • Whataburger

      Food & Drinks 0.17 miles

    • Plants & Petals

      Shopping 0.18 miles

    Frequently Asked Questions

    The right storage unit size depends on what you plan to store and how much space you need to move around your items.

    5x5 or 5x10 units are great for smaller loads, such as chairs, lamps, small furniture pieces, boxes, books, and documents.

    10x10 or 10x15 units work well for larger furniture, bicycles, appliances, and the contents of a small apartment.

    10x20 or 10x30 units can typically fit the contents of a three-bedroom home, including large furniture and multiple appliances.

    If you’re unsure which size is best, a unit size calculator can help estimate the right fit based on the items you’re planning to store – helping you avoid paying for more space than you need.

    Climate-controlled storage units maintain consistent temperature and humidity levels, helping protect items from damage caused by heat, cold, or excess moisture.

    You may want climate control if you’re storing items that can be sensitive to temperature changes, such as furniture, clothing, appliances, paperwork, photographs, artwork, electronics, or wood and leather goods. These units are especially useful for long-term storage or in areas with hot summers, cold winters, or high humidity.

    If you’re storing durable items like tools or outdoor gear, a standard unit may be sufficient. When in doubt, climate control offers added protection and peace of mind.

    The facility at 3732A Westheimer Road is accessible during regular access hours, typically Mon-Fri: 9:30 a.m. - 6 p.m., Sat-Sun: 9:30 a.m. - 5 p.m. Office hours and gate access times may differ, so it’s a good idea to check the facility’s posted schedule before your visit.

    To open your storage unit door, start by unlocking it, whether it uses a traditional padlock or a Bluetooth-enabled smart lock. Once unlocked, grab the bottom handle and lift or pull up the roll-up door until it’s fully open.

    If you’re using the unit for the first time, make sure the lock is properly removed before opening the door to avoid damage.

    Security helps protect your belongings while they’re in storage and gives you peace of mind between visits. Many self storage facilities use a combination of features such as video surveillance, gated access, on-site management, and well-lit premises to help deter unauthorized access.

    At Public Storage - 3732A Westheimer Road, available security amenities may include Security Camera, Gate, Onsite Manager, designed to help keep your items protected.

    Yes, most standard vehicles can be stored in self storage units. A 10x20 unit typically provides enough space for a car, while outdoor or designated parking areas may be available for larger vehicles.

    For safety reasons, most self storage facilities restrict certain items. These commonly include:

    • Hazardous, flammable, or toxic materials
    • Perishable food
    • Live plants or animals
    • Cash, firearms, or irreplaceable valuables

    Always check with the facility at 3732A Westheimer Road for specific restrictions and recommendations.

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